Hotel Cabo De Hornos
Hotel in Punta Arenas
Chacabuco
8.6
Very Good
From $83
From $83
Info Summary of reviewsHotel Cabo De Hornos in Punta Arenas garners widespread acclaim for its prime location right in the heart of the city, directly across from the central Plaza de Armas. This central positioning allows easy access to a variety of restaurants, pubs, museums and the boat dock, making it ideal for exploring the area. Despite some unavoidable traffic noise due to its prime location, the hotel provides excellent connectivity and convenience for navigating the city.

The hotel's facilities are praised for their cleanliness, elegant decor and comfort. The spacious rooms and pleasant common areas contribute to a cozy and relaxing atmosphere. Guests appreciate the stylish and modern design of both the bedrooms and common areas, highlighting the recent renovations as particularly beneficial. The beds are often described as comfortable and clean, ensuring a restful night's sleep. However, some minor issues such as the absence of tea/coffee kettles and minibars, as well as occasional maintenance problems, have been noted.

Breakfast at the hotel receives mixed reviews but leans heavily towards positive experiences. Many guests describe it as varied, plentiful and delicious with high-quality and freshly made food. Nevertheless, some felt that the breakfast could use more variety and better service in replenishing items.

The dining experience at Hotel Cabo De Hornos is generally well-received with numerous guests praising the superb quality of the meals and the ambiance of the dining areas. The restaurant's elegant setting and spectacular views enhance the overall experience, although some criticisms include limited menu variety and high prices. Despite these, room service and special event catering are consistently praised.

Exceptional cleanliness is a standout feature with rooms frequently described as spotless and well-maintained. The hotel's staff also receives high marks for their friendliness, professionalism and attentive service, significantly enhancing the overall guest experience.

Complimentary Wi-Fi is available and generally reliable, though a few guests encountered connectivity issues in certain rooms. The gym facilities receive mixed feedback with some appreciating the functionality while others find the equipment and space limited. Parking presents a challenge due to limited available spots, often requiring guests to use street parking or an additional lot a block away.

The vibrant nightlife scene surrounding the hotel is perfect for those who enjoy dynamic evenings out, although it does come with some noise issues that could affect light sleepers. For business travelers, the hotel offers excellent meeting rooms and business facilities, making it a suitable choice for professional gatherings.

In summary, Hotel Cabo De Hornos combines unbeatable centrality with comfort, modern amenities and exceptional service, making it a top choice for visitors to Punta Arenas seeking convenience and quality. Despite some minor drawbacks, the hotel's positive aspects overwhelmingly contribute to a pleasant and satisfying stay.
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Almasur Punta Arenas
Hotel in Punta Arenas
Chacabuco
8.3
Very Good
From $63
From $63
Info Summary of reviewsAlmasur Punta Arenas offers a prime location in the heart of the city, making it an ideal spot for travelers eager to explore nearby attractions such as the Plaza de Armas and the waterfront. Despite its central location, the hotel provides a tranquil environment, complemented by modern and clean facilities. Guests commend the comfortable and well-decorated rooms along with practical amenities like private parking. Friendly and helpful staff enhance the overall guest experience.

The breakfast at Almasur Punta Arenas is frequently praised for its quality, freshness and variety, catering to various dietary needs including options for lactose and gluten-intolerant guests, as well as vegans. While generally seen as delicious and abundant, some guests noted it could be costly and there were occasional mentions of slow replenishment and cold coffee.

The dinner service at the hotel is highly regarded with many guests enjoying the quality and variety of meals. The restaurant offers both local dishes and an extensive menu, providing good value for money. The dining environment is comfortable and the service is described as excellent. Though there are sporadic mentions of inconsistent quality, the dining experience is largely positive.

Rooms at Almasur Punta Arenas are noted for their cleanliness and tranquility. Newly renovated rooms with tasteful décor offer comfort and modern amenities. However, the disparity in room sizes with some being quite small, was a point of concern for some guests. Despite this, the overall ambiance is favorable, ensuring a pleasant stay.

Cleanliness is consistently highlighted across reviews with guests appreciating the spotless rooms and common areas and the attentive service by the cleaning staff. However, there were a few instances where cleanliness fell short, particularly concerning floor maintenance in some rooms.

The hotel's staff frequently receive high praise for their friendliness, attentiveness and professional approach. The warm and helpful demeanor of the team significantly contributes to the pleasant stay. Though there were occasional mentions of less favorable interactions at the reception, these were minor compared to the predominantly positive feedback.

WiFi at the hotel receives mixed reviews. While some guests found it to be fast and reliable, others experienced intermittent connectivity and slow speeds. This inconsistency suggests room for improvement in providing dependable internet access.

The fitness facilities, including a small gym and a sauna, are seen as basic but useful. Some guests mentioned that the gym equipment could be updated and more varied.

Parking is a convenient feature with free parking available, though the lot's small size and limited spaces mean it operates on a first-come, first-serve basis. Despite these limitations, guests generally found the parking manageable.

Families find Almasur Punta Arenas a welcoming destination, offering a comfortable and clean environment with convenient proximity to local attractions. The hotel actively makes efforts to accommodate family needs with many guests recommending it for family stays.

The beds receive mixed reviews; while many guests find them comfortable and conducive to a good rest, others note issues with the size, especially single and twin beds being too small.

In terms of living up to its four-star rating, opinions vary. Many guests are pleased with the hotel's modern amenities and restful environment, while a few feel it doesn't fully meet four-star standards, particularly due to room sizes and bed dimensions.

For business travelers, Almasur Punta Arenas provides suitable facilities ensuring a productive stay. The hotel's overall offerings make it a solid choice for both leisure and business travelers seeking a comfortable and convenient base in Punta Arenas.
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Hotel Boutique La Yegua Loca
Hotel in Punta Arenas
Chacabuco
9.2
Excellent
From $86
From $86
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Boutique-style Hotel


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Natalino Hotel Patagonia
Capitan Prat > Natales
8.4
Very Good
From $81
From $81
Info Summary of reviewsNatalino Hotel Patagonia, situated in the heart of Puerto Natales, is highly praised for its prime location. The hotel's central position, just steps from the Plaza de Armas, offers guests convenient access to the town's vibrant local dining, shopping and entertainment options, making it ideal for those looking to explore the area's best features.

Guests frequently commend the hotel for its exceptional staff, who are noted for their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay. The reception team, in particular, receives high marks for their warm and helpful demeanor, contributing to a welcoming atmosphere.

The hotel’s breakfast also stands out, consistently receiving high marks for its variety, quality and early start time of 6 a.m., accommodating guests with early excursions. The breakfast service is noted for its richness and completeness, bolstered by the staff's attentiveness.

While the rooms at Natalino Hotel Patagonia may vary in size, they are generally described as cozy, clean and comfortable. Guests appreciate the modern amenities such as the gym, warm swimming pool, clean bathrooms with courtesy slippers and bathrobes and the overall well-maintained condition of the hotel. Although there are occasional comments about thin walls and less optimal lighting in the bathrooms, the comfortable beds and modern design contribute to the overall pleasant stay.

Cleanliness is another strong point with the hotel frequently praised for its tidy and well-maintained facilities. Guests appreciate the dedicated staff who ensure high standards of cleanliness and a welcoming environment.

Despite some minor drawbacks, such as inconsistent Wi-Fi connectivity and the pool occasionally being colder than expected or out of service, the overall experience at Natalino Hotel Patagonia is positive. The hotel's excellent location, comfortable accommodations and exceptional staff service make it a standout choice for travelers visiting Puerto Natales.
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Hotel José Nogueira
Hotel in Punta Arenas
Chacabuco
8.5
Very Good
From $91
From $91
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Boutique-style Hotel


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Weskar Lodge Hotel
Capitan Prat > Natales
8.9
Excellent
From $83
From $83
Info Summary of reviewsWeskar Lodge Hotel receives high praise for its remarkable location in Puerto Natales, providing a tranquil retreat with panoramic views of the sea, fjords and surrounding mountains, yet still within a convenient distance to the town center. The strategic positioning, combining serene surroundings with easy accessibility to local attractions and the town square, appeals greatly to nature lovers and those seeking a peaceful environment.

Breakfast at Weskar Lodge is widely appreciated for its abundance and variety, delivering a delicious start to the day. The offerings include a broad selection of fresh fruits, breads, cereals, yogurts and cold cuts, all enjoyed against a picturesque backdrop. The cozy ambiance of the hotel and the attentive, friendly staff further enhance the breakfast experience. However, some guests feel that there could be more variety to cater to diverse preferences.

The dining experience at Weskar Lodge Hotel is generally well-regarded with guests commending the restaurant's gourmet dishes and the amazing menu. Despite some criticism regarding the limited variety of the dinner menu, overall, the quality and taste of food, along with good value for money and excellent service, draw positive feedback.

Rooms at Weskar Lodge are often highlighted for their comfort, cleanliness and beautiful views. Guests find the rooms cozy, well-decorated and well-heated. Quality bedding and big beds contribute to a comfortable stay, although some guests note issues with room size and ventilation. Despite these drawbacks, the breathtaking scenic views and overall comfort make the accommodations highly satisfactory.

Cleanliness at Weskar Lodge is a standout feature with most reviews commending the hotel's immaculate rooms and well-maintained facilities. The cleanliness, paired with a pleasant atmosphere and excellent service, enhances the overall guest experience.

Staff at Weskar Lodge are frequently described as super friendly, warm and inviting. Their attentiveness, willingness to assist and excellent English skills significantly enhance the comfort and enjoyment of guests' stays, leaving a lasting positive impact.

The hotel's Wi-Fi, though reliable in public areas, poses challenges in the guest rooms, where connections are often weak or non-existent. Despite this, the stunning surroundings and quality of service make this a minor concern for many visitors.

The hotel provides spacious private parking, although its steep access point presents some difficulty for guests. Improvements in accessibility and comfort, especially during icy conditions, would enhance this feature.

Families find Weskar Lodge a cozy and welcoming place, appreciated for its warm atmosphere and friendly staff. Though the reviews lack specific details on activities for children, the overall family-friendly ambiance and comfortable accommodations make it a positive experience for family trips.

The beds receive numerous compliments for their comfort and quality, contributing to a restful stay. While there are occasional remarks about some mattresses showing signs of wear, the general consensus underscores the excellent comfort of both the beds and the rooms.

Finally, Weskar Lodge Hotel offers a charming and romantic setting perfect for couples. The beautiful views, cozy atmosphere and excellent breakfast create an ideal backdrop for a romantic getaway, making it a memorable choice for honeymooners and couples seeking tranquility in Puerto Natales.
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Hotel Martín Gusinde
Capitan Prat > Natales
9.2
Excellent
From $83
From $83
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Bories - Boutique Guest House
Capitan Prat > Natales
9.8
Excellent
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Hotel Vendaval
Capitan Prat > Natales
9.1
Excellent
From $97
From $97
Info Summary of reviewsHotel Vendaval in Puerto Natales has garnered a multitude of positive reviews across various dimensions, making it a highly recommended choice for travelers. Its prime location in the heart of the town is one of its standout features, allowing guests easy access to restaurants, bars, shops and the main square. Despite its central position, the hotel manages to offer a peaceful retreat with quiet streets ensuring a restful stay.

Guests consistently praise the breakfast experience at Hotel Vendaval, highlighting it as delicious and of excellent quality, featuring both hot and cold options with an early start time suitable for early risers. The attached restaurant and the rooftop bar are additional pleasures, offering stunning views of the city and mountains, complemented by friendly and efficient service. The rooftop bar, though closed on Sundays, receives special accolades for its ambiance and the complimentary welcome drink.

The rooms at Hotel Vendaval are described as modern, comfortable and stylish with significant attention to cleanliness and eco-friendly features. Guests appreciate the comfortable beds, cozy atmosphere and beautiful views from higher floors. The bathrooms are also noted for their high-quality fixtures and cleanliness.

Cleanliness is a consistent theme throughout guest reviews. Both the rooms and common areas are maintained immaculately, earning descriptors such as "spotlessly clean" and "super clean." The staff contributes significantly to the positive experience, frequently being described as friendly, helpful and attentive, ensuring guests feel welcome and well cared for.

While the wifi receives mixed reviews, many guests find it reliable and adequate for basic tasks with some noting occasional connectivity issues. The beds are regularly praised for their comfort and size, providing guests with restful and cozy nights.

For business travelers, the hotel’s cleanliness, modern design and strategic location near the ferry port and main business areas make it a solid choice. The staff's helpfulness in organizing tours, transportation and offering local knowledge adds to the convenience. However, the lack of in-room amenities such as a TV or workspaces might be a consideration.

Accessibility poses mixed feedback; while the staff's support and central location are beneficial, the lack of an elevator and certain structural limitations present challenges for guests with mobility issues.

Overall, Hotel Vendaval combines a fantastic location, excellent service and modern comforts, making it a top choice for anyone visiting Puerto Natales.
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Hotel Isla Rey Jorge
Hotel in Punta Arenas
Chacabuco
8.3
Very Good
From $61
From $61
Info Summary of reviewsHotel Isla Rey Jorge, nestled in the heart of Punta Arenas, offers a charming blend of historic architecture and modern comforts. Its prime location is repeatedly highlighted as exceptional, placing guests close to vibrant dining scenes, bustling shops and key attractions like the Plaza de Armas and the Strait of Magellan waterfront. This makes the hotel an ideal launching point for exploring the city.

The hotel is lauded for its welcoming ambiance and spotless cleanliness. Visitors often commend the décor, historical details and the cozy, well-heated rooms that provide a comfortable retreat. The staff's friendliness and attentiveness stand out with individuals like Nelson and Claudio earning special mentions for their helpfulness and kindness. This level of service contributes significantly to the hotel's inviting atmosphere.

Breakfast at Hotel Isla Rey Jorge generally receives positive remarks for its variety and abundance, including fruits, scrambled eggs, pastries and spreads. While some room for improvement exists, particularly in catering to specific dietary needs and enhancing variety, the overall breakfast experience is satisfying.

The rooms are praised for their spaciousness and comfort. The beds, in particular, are frequently described as super comfortable and inviting, ensuring a good night's sleep. Guests appreciate the cleanliness and the cozy, old-world charm of the hotel, although minor maintenance issues are occasionally noted.

WiFi connectivity is reliable in common areas but can be weak in rooms located at the ends of hallways or on different floors, a detail to consider for those needing consistent in-room internet access. Additionally, parking is limited with only three outdoor spots available, compelling guests to seek nearby street parking.

In summary, Hotel Isla Rey Jorge combines an unbeatable location with historical charm, dedicated service and comfortable accommodations, making it a delightful choice for visitors to Punta Arenas. Despite some minor criticisms, the hotel ensures a pleasant and convenient stay with its prime location and hospitable staff being significant highlights.
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Hotel Costaustralis
Capitan Prat > Natales
8.4
Very Good
From $80
From $80
Info Summary of reviewsHotel Costaustralis in Puerto Natales boasts an enviable location right in front of the sea, offering guests breathtaking views of the fjord and mountains. Its central position near the main square, restaurants and shops makes it a convenient and accessible choice for visitors. The historic building adds charm and the hotel's facilities include spacious, clean and comfortable rooms with stunning views.

The breakfast experience at Hotel Costaustralis is highly praised for its variety and quality. Guests appreciate the extensive selection, including fresh fruits, real coffee, eggs and made-to-order omelettes in a pleasant setting with impressive water views. The breakfast service starts early, catering to those heading out on tours.

The hotel's dinner offerings receive mixed reviews. While some guests enjoy the tasty meals, others find the menu limited and the prices high. The inviting bar area is appreciated, though its early closing time can be inconvenient. The lack of room service and certain amenities like a mini-fridge and coffee machine are noted as drawbacks.

Rooms at Hotel Costaustralis are spacious, clean and elegantly decorated, often featuring stunning views of the sea or city. Comfortable beds and pillows contribute to a restful stay despite minor issues with ventilation and heating. The proximity to restaurants and shops, alongside the helpful and friendly staff, enhances the overall experience.

Cleanliness is generally commendable, though some guests noted delays in housekeeping, incomplete cleaning and minor maintenance issues. Nonetheless, the overall standard of cleanliness, especially in rooms and communal areas, remains high.

The staff at Hotel Costaustralis are typically friendly and courteous, receiving high marks for their helpfulness and attentiveness. The reception staff, in particular, are praised for their friendly demeanor and proficiency in English, enhancing guest experiences. Despite isolated instances of rudeness and unprofessionalism, the majority of feedback highlights the warm and welcoming environment created by the staff.

The WiFi service at the hotel presents a challenge with many guests reporting issues with instability and slow speeds. While efforts to address these concerns are occasionally noted, overall improvements in the WiFi network are needed.

Families find Hotel Costaustralis to be a comfortable and welcoming destination. The supportive staff enhances the family outing experience by assisting in organizing tours and family rooms with thoughtful touches cater to children. Despite occasional noise disruptions and reservation mishaps, the scenic views and family-friendly atmosphere make it an appealing choice.

The beds are frequently highlighted for their comfort and quality, contributing significantly to the positive guest experience. Luxurious linens and supportive mattresses ensure a restful night's sleep, despite occasional comments about softness or noise.

In alignment with its four-star status, Hotel Costaustralis offers quality and comfort with guests appreciating the luxurious atmosphere, proper and clean rooms and sumptuous linens. The extensive breakfast buffet further elevates the guest experience, affirming the hotel's standing as a solid and reputable four-star establishment.

Overall, Hotel Costaustralis stands out for its exceptional location, quality breakfast, comfortable accommodations and friendly staff, making it an ideal option for travelers seeking a serene retreat with picturesque views in Puerto Natales.
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Explora en Torres del Paine - All Inclusive
Ultima Esperanza > Torres de Paine
9.2
Excellent
From $1,141
From $1,141
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AKA Patagonia
Capitan Prat > Natales
8.1
Very Good
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Patagonia Camp
Ultima Esperanza > Torres de Paine
9.0
Excellent
From $490
From $490
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Best Western Patagonia
Capitan Prat > Natales
8.8
Excellent
From $98
From $98
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El Establo
Capitan Prat > Natales
9.3
Excellent
From $70
From $70
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Innata Casa Hostal
Bed & Breakfast in Punta Arenas
Chacabuco
9.2
Excellent
From $63
From $63
Info Summary of reviewsInnata Casa Hostal in Punta Arenas receives high praise from guests across various aspects, making it a highly recommended choice for travelers.

The hostal's exceptional location places guests in the heart of the city within walking distance of the bus terminal, supermarkets, grocery stores and numerous restaurants. Its proximity to local attractions like the cemetery and museums enhances its appeal, while maintaining a quiet and pleasant environment despite its central position. This ideal location is complemented by easy access to necessary amenities and popular points of interest, making it perfect for foot explorations.

Guests are delighted by the clean, comfortable and well-equipped rooms, many of which feature a kitchenette or kitchen area, making them great for extended stays. The modern decor and cozy atmosphere, combined with comfortable beds, ensure a restful experience. Even the smaller rooms are practical and pleasant and the cleanliness throughout the property is consistently commended.

Breakfast at Innata Casa Hostal is consistently praised for its quality, variety and flavors. Guests enjoy regional products, homemade bread, fresh fruits, yogurt, granola and freshly made coffee with options for plant-based milk and made-to-order dishes. The staff’s willingness to prepare takeaway breakfasts for early departures earns them additional accolades. Though a few guests find the breakfast slightly limited, the overall experience is highly satisfactory with personalized service adding a special touch.

The staff receive exceptional praise for their friendliness, attentiveness and dedication. Their warm and kind nature, coupled with the owners' hospitality, makes guests feel welcome and cared for. The team's willingness to go the extra mile and their fluency in English significantly enhance the guest experience, ensuring a pleasant and memorable stay.

The hostal also offers secure parking in a small private lot, providing free spaces in a gated courtyard, which guests find convenient and valuable. Special provisions for motorcycles and easy entry and exit add to the convenience.

Overall, Innata Casa Hostal offers superb service, excellent cleanliness, comfortable accommodations and delicious breakfast, making it a top choice for travelers seeking a welcoming and comfortable stay in Punta Arenas.
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Hotel Plaza
Hotel in Punta Arenas
Chacabuco
8.3
Very Good
From $49
From $49
Info Summary of reviewsHotel Plaza, nestled at the corner of the main square, Plaza de Armas, offers guests a prime location in the heart of the city, providing easy access to key sites, shops, restaurants and banks. The historic building exudes colonial charm while offering modern comforts and its high ceilings and wooden floors add to its unique ambiance.

Guests frequently praise the large, clean and comfortable rooms, which often feature spacious bathrooms and exceptionally comfortable beds. The hotel staff receives high commendations for their friendliness, attentiveness and excellent service, contributing significantly to a pleasant and stress-free stay. The warmth and cozy interiors further enhance the welcoming atmosphere.

Breakfast at Hotel Plaza is generally well-received, described as tasty and varied with fresh, warm dishes and exceptional made-to-order options. Attentive breakfast staff and a pleasant dining space contribute to a positive morning experience. However, some guests suggest increasing the variety of fresh fruits, juices and pastries.

Cleanliness is another standout feature with rooms and bathrooms frequently noted as spotless and hygienic. The well-maintained facilities and efficient heating are also appreciated. Though some rooms may experience noise due to their location within the building, the overall ambiance is cozy and comfortable.

The hotel offers free WiFi with strong connectivity in the lobby but mixed reviews regarding the quality in individual rooms. The comfortable beds are often highlighted, despite occasional mentions of small size or minor issues with noise.

Overall, Hotel Plaza is highly recommended for its superb location, comfortable rooms, exceptional staff service and cleanliness. Although minor improvements could enhance the breakfast variety and WiFi consistency, the hotel's charm and convenience make it a top choice for travelers.
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Hotel Lago Grey
Ultima Esperanza > Torres de Paine
8.9
Excellent
From $243
From $243
Info Summary of reviewsHotel Lago Grey, located in the picturesque Torres del Paine National Park, stands out for its breathtaking scenery, cozy accommodations and exceptional service. Guests frequently highlight the hotel's stunning location, which offers unparalleled views of the glacier, lake and surrounding mountains from various vantage points, including the rooms, dining areas and lobby. This prime location not only provides dreamlike vistas but also ensures easy access to key attractions within the park, making it a favorite for explorers.

The breakfast experience at Hotel Lago Grey is celebrated for its delightful variety and high quality with options catering to various dietary preferences, including vegan choices. The combination of a plentiful breakfast buffet and mesmerizing views creates a truly memorable start to the day. While some suggested an earlier breakfast service for early risers, the overall satisfaction remains high.

Guests also commend the hotel's dining for its delicious and well-prepared meals with attentive service, although a few note the high prices. The cozy, modern rooms are appreciated for their cleanliness, comfortable beds and nature-inspired decor. Superior rooms, in particular, are noted for their spaciousness and magnificent lake views. While some guests found the rooms basic or small, the overwhelmingly positive feedback on room comfort and views prevails.

Cleanliness receives high marks with most guests describing the hotel as spotless and well-maintained, despite occasional remarks about outdated facilities. The friendly, helpful staff significantly enhance the guest experience, often going above and beyond to ensure a memorable stay. Named staff members like Ángel and Fernanda receive special recognition for their exceptional service.

However, WiFi connectivity presents a challenge with reliable access mostly limited to common areas. This inconvenience is overshadowed by the opportunity to disconnect and fully embrace the stunning natural surroundings. Guests also rave about the comfort of the beds, contributing to a restful stay. While some mention logistical issues like limited transportation services within the park and high excursion costs, the hotel's overall service and food quality receive glowing reviews.

Hotel Lago Grey blends a luxurious atmosphere with its remarkable location, creating a unique retreat for nature lovers. Despite a few logistical and value-for-money concerns, the combination of excellent service, comfortable rooms and unparalleled views solidifies its reputation as a magical and memorable destination.
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Hotel Diego de Almagro Punta Arenas
Hotel in Punta Arenas
Chacabuco
7.6
Good
From $84
From $84
Info Summary of reviewsHotel Diego de Almagro Punta Arenas enjoys a prime location on the picturesque waterfront of the Strait of Magellan, providing excellent views of the strait and convenient access to the city center. Guests appreciate the well-maintained, spacious rooms and comprehensive breakfast offerings. The hotel's proximity to popular attractions and easy parking make it practical for both short and extended stays, contributing to a mostly pleasant experience.

Breakfast receives praise for its variety and early availability, which is convenient for morning tours. However, some guests note that the selection can be repetitive and basic. Dinner experiences are mixed; while the food and service receive commendations, issues like poor quality, slow service and a dated ambiance suggest room for improvement.

Rooms are spacious and comfortable, particularly those facing the sea, offering good views. However, the age of the hotel shows with outdated carpets, worn furniture and inconsistencies in cleanliness. Temperature control and water pressure issues are also noted. Despite this, the friendly and efficient staff, especially in housekeeping and dining, contribute to an overall positive stay.

Cleanliness is a mixed bag with many guests appreciating the diligent housekeeping, while others point out issues like dirty carpets and windows and occasional maintenance problems. The staff's service, notably in reception, garners criticism for unfriendliness and inefficiency, though restaurant and housekeeping staff receive positive remarks for their attentiveness.

The Wi-Fi is generally rated well, though some guests experience occasional instability. The pool is appreciated when operational but suffers from frequent closures and inconsistent temperatures, leaving some guests disappointed. Parking options are mostly positive with ample space and easy access, despite minor lighting and organizational issues.

Families find the hotel accommodating, especially with young children during breakfast, though the dining options on-site are limited. The beds are a subject of mixed reviews; while some guests find them extremely comfortable, others report them as old and uncomfortable, indicating inconsistency in quality.

Overall, Hotel Diego de Almagro Punta Arenas provides a satisfactory stay with its excellent location, spacious rooms and friendly staff, although it could benefit from updates and improvements in several key areas to consistently meet four-star expectations.
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