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Summary of reviewsAthena Inn Chattanooga is favorably situated near the interstate, making it a practical stop for travelers. It's conveniently close to restaurants, grocery stores, shopping centers and key local attractions, offering a quiet and secure neighborhood for a restful stay. Despite some concerns about the nearby area, guests generally appreciated the peacefulness and accessibility of the location.
The rooms are also a highlight, often praised for their cleanliness, comfort and modern updates. Many guests enjoyed the spaciousness, pleasant showers, effective air conditioning and comfortable bedding. While some noted minor maintenance issues, the rooms' overall quality, cleanliness and value were positively received.
Guests found the WiFi service to be reliable, free and fast with only a few minor complaints about occasional connection issues. This dependable internet access is appreciated, especially by those needing a strong online presence.
The pet-friendly policy is an attractive feature for travelers with dogs. The easy access to rooms and reasonable pet fees contributed to a positive experience for pet owners, though some mentioned the fee might be high for smaller dogs.
While the breakfast was seen as convenient, most guests felt it was limited and underwhelming, lacking variety and hot options. Prepackaged snacks and basic selections were available, but many desired a fresher and more substantial offering.
Cleanliness was a mixed aspect with numerous positive remarks about clean and comfortable rooms but also some instances of poorly maintained floors and stained bedding. Despite this, many guests felt satisfied with the overall cleanliness and housekeeping efforts.
The staff's performance garnered varied feedback. Many guests appreciated the friendly, helpful and professional service from front desk and housekeeping staff. However, others encountered issues with rudeness and unhelpfulness, indicating room for improvement in consistency.
Parking presented a mix of experiences with some finding it convenient and well-lit, while others remarked on tight spaces and a confusing layout. Security concerns and the need for better lighting were noted by several guests.
The beds primarily received positive reviews for their comfort, contributing to restful nights. Yet, a few guests pointed out issues with smushy or saggy mattresses and bed frame concerns that detracted from their experience.
Business travelers found the provided amenities convenient, such as a business center and work desks, although the lack of an elevator could pose a challenge. Accessibility features were appreciated, especially the ADA-compliant showers and spacious handicap rooms, though additional safety features would enhance their utility.
In conclusion, Athena Inn Chattanooga offers a comfortable and affordable stay with convenient access to local amenities and attractions. The clean, modern rooms, reliable WiFi and pet-friendly policies are standout features, though improvements in breakfast variety, staff consistency and parking logistics could further enhance guest experiences. Show more
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Categories
Hotel with Parking
Athena Inn Chattanooga provides free parking for its guests. This amenity is highlighted as a benefit for those staying at the hotel.
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
King Room - Non-SmokingThis room features a microwave, small refrigerator, and tea- and coffee-making facilities.
Double Room with Two Queen Beds - Non-SmokingThis room features a microwave, small refrigerator, and tea- and coffee-making facilities.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies) .
King Room - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room offers a seating area, tumble dryer, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
6.9
Rated
Location
Athena Inn Chattanooga enjoys a favorable location for travelers, being conveniently situated just off the interstate, which makes it an ideal stopover for those traveling through the region. With its close proximity to numerous restaurants, grocery stores, shopping centers and fast food options, guests find it easy to fulfill their dining and shopping needs. The hotel is also within minutes of local attractions such as the Tennessee Valley Railroad and a short drive to downtown Chattanooga.
Guests appreciated the peacefulness of the area despite it being close to busy highways and the airport, adding to the convenience without sacrificing tranquility. The location also facilitates easy access to the interstate, making it practical for road trips and extended travels. However, some have noted that the area can feel a bit run-down or sketchy due to nearby abandoned gas stations and the presence of homeless individuals. Despite these concerns, many reviewers felt safe and found the overall neighborhood to be quiet and secure.
The hotel's location is particularly advantageous for those visiting Chattanooga's attractions with many key sites and family spots not more than a 20-minute drive away. Although some guests mentioned that the hotel's location could be a little tricky to find, especially at a busy intersection or a dead-end street, the majority agree that its accessibility and proximity to major thoroughfares and amenities contribute positively to their stay.
Overall, the Athena Inn offers good value, making it an attractive accommodation choice for travelers seeking convenience, reasonable pricing and a location that supports easy access to the many attractions and necessities in the Chattanooga area.
Breakfast
The breakfast experience at Athena Inn Chattanooga has been described by guests as simple, convenient, yet highly limited and underwhelming. While some found the basic selection of cereals, muffins and coffee adequate and a nice grab-and-go option, the majority felt disappointed with the lack of variety and the absence of hot food options. The quality of the offerings, including often warm orange juice and weak coffee, did not meet the expectations set by the hotel's breakfast advertisement.
Many reviews point out that what was available were prepackaged snacks such as granola bars, donuts and industrial pastries, which several guests felt were inadequate to qualify as a proper breakfast. There were also issues with the breakfast not being available at times, as well as Covid-19 restrictions further limiting options.
Overall, while the free, basic continental breakfast could be convenient for those looking for a quick bite, most guests felt that it fell short of expectations and desired more variety and freshness in their morning meal.
Rooms
The rooms at Athena Inn Chattanooga generally received positive feedback for their cleanliness, comfort and modern updates. Many guests noted that the rooms were clean, spacious and equipped with amenities such as a refrigerator, microwave and TV. The showers, in particular, were frequently praised for their modern equipment and pleasant experience. Several reviews highlighted that the rooms looked newly remodeled and were nicely decorated, adding to the overall appeal.
While most guests felt the rooms were comfortable and offered good value, there were a few mentions of maintenance issues, such as loose baseboard trim and a need for bathroom repairs. Despite these minor inconveniences, the air conditioning was found to be effective and the bedding comfortable, ensuring a restful stay. Some rooms had minor odors or humidity issues, but these did not seem to overshadow the positive aspects for most visitors.
Overall, the Athena Inn Chattanooga appears to provide a satisfactory stay with its clean, comfortable and newly renovated rooms, making it a solid choice for travelers seeking good value accommodations.
Beds
At Athena Inn Chattanooga, the bed experience evokes a mixed yet decidedly skewed positive array of impressions. Many travelers highlighted the comfort provided by the beds, describing them repeatedly as comfortable, very comfortable and some even labeling them as super comfortable. Visitors frequently noted the substantial size and softness of the mattresses with several mentioning the presence of clean and comfy bedding. Pillows also received favorable comments, adding to the overall sleeping comfort.
However, not all reviews sang praises; a handful of guests pointed out issues regarding bed conditions. Some beds were criticized for being smushy, saggy or even having worn-out mattresses. Instances of dampness and cleanliness concerns such as stains and even mold were mentioned. Mechanical issues like squeaky and poorly supported bed frames arose occasionally, detracting from the otherwise restful experiences reported by many.
In summary, while most guests at Athena Inn Chattanooga find the beds to be inviting and restful, ensuring a predominantly pleasant sleep, there are sporadic critiques about bed quality and maintenance that highlight areas for improvement.
Cleanliness
The cleanliness at Athena Inn Chattanooga has drawn a range of responses from guests. On the positive side, numerous reviews highlighted rooms that were very clean and comfortable with spotless bathrooms and fresh-smelling bedding. Many guests praised the rooms for being well-maintained and freshly cleaned, noting the clean soft towels and perfectly clean desks and showers.
However, there were several complaints about the floors with some guests finding them dirty or poorly maintained. Reports of stained sheets, dingy bedding and even mold were not uncommon. Instances of neglected cleaning, such as unemptied garbage bins, leftover coffee grounds and unclean mirrors, were mentioned by some. Additionally, issues like sagging beds, improperly closing doors and missing safety latches also surfaced.
While many found their rooms to be satisfactory in terms of cleanliness, others felt that the cleanliness did not meet their expectations. Despite the discrepancies, the housekeeping staff seemed to put forth a strong effort, as several reviews did note the overall clean and orderly environment. The hotel’s location, although not the most scenic and somewhat hard to find, is convenient and close to stores and restaurants.
Staff
The staff at the Athena Inn Chattanooga received a variety of feedback from guests. Many reviews highlight positive interactions with guests commending the staff for being friendly, helpful and professional. Some guests explicitly mentioned that the front desk employees and gentlemen at check-in provided efficient and courteous service, making their stay pleasant.
Housekeeping staff were frequently noted for their daily visits and general helpfulness with some guests thanking them for providing extra towels and pillows. Positive experiences with staff included notable mentions of individuals such as Norman, who made a significant impact by delivering excellent service.
However, there were recurring issues with the front desk staff with several reviews describing them as rude, unprofessional and unwelcoming. Complaints included instances of poor communication, lack of friendliness and even instances where the staff called the police on guests. There were mentions of an unwelcoming atmosphere with specific staff members highlighted for their unpleasant interactions.
Management and the front desk were also criticized for being difficult to contact by phone and sometimes uncooperative. Issues like checking in, restroom accessibility and other communications posed challenges for some guests, contributing to a mixed overall impression of the staff's performance.
In summary, while many guests had positive experiences with friendly and efficient staff, others encountered significant issues with rudeness and unhelpfulness, suggesting a need for more consistent customer service practices at Athena Inn Chattanooga.
Wi-Fi
The WiFi at Athena Inn Chattanooga receives generally positive remarks from guests with many praising its strength, stability and speed. The internet connection is consistently described as free, stable and fast, providing a reliable service for those in need of strong online access. Some reviews acknowledge that the internet service could be improved with occasional comments noting weak signals or connection issues. However, the majority of guests seem satisfied with the WiFi quality, appreciating its good performance and the convenience of having password-protected access. Despite a few minor concerns, the overall experience with the hotel's WiFi is favorable, making it a solid choice for travelers requiring dependable internet during their stay.
Parking
The parking situation at Athena Inn Chattanooga is a mixed bag with several reviews highlighting both positive and negative aspects. On the bright side, some guests found the parking convenient, mentioning the availability of spaces close to their rooms and easy access parking with a fairly well-lit environment. There were compliments on the general cleanliness and arrangement of the parking area with some noting ample or spacious spots and a comfortable parking experience.
However, parking is also highlighted as an area needing attention. Many guests reported that the parking lot is tight, small and often difficult to maneuver, especially for larger vehicles. The layout was described as confusing and some guests were unable to find parking spots at times. Complaints included poorly lit areas, a sense of insecurity and the peculiar arrangement that left some guests feeling uneasy about leaving their vehicles overnight.
Additionally, some negative experiences included feelings of the parking layout being like a "racetrack," and certain reviews pointed out security concerns such as inoperable security chains and a lack of adequate lighting. Overall, while there are pockets of satisfaction with the parking facilities at Athena Inn, the general sentiment suggests that there is considerable room for improvement.
Business
Athena Inn Chattanooga offers a mix of amenities and services catering to business travelers. The availability of a business center and work desks makes it convenient for those on work trips. Rooms are well-equipped with microwaves and refrigerators, which many guests appreciate, providing the flexibility to store and heat meals as needed.
The staff receives mixed reviews with some guests noting their professionalism and friendliness, while others have encountered less courteous interactions. The hotel environment is generally clean with non-carpeted floors, which some guests find to be a positive aspect, contributing to a fresher, more modern feel.
However, there are a few downsides noted: the absence of elevators might be an inconvenience for those with heavy luggage and some guests have found the surrounding area to be less than ideal. Despite these points, Athena Inn seems to serve well for brief stays and providing essential amenities for business travelers.
Accessible
The Athena Inn Chattanooga offers several accessibility features that provide convenience for guests with disabilities. The hotel provides wheelchair-accessible rooms and easy access throughout the property. Many guests appreciated the clean, spacious and well-maintained rooms, highlighting the large handicap rooms that are available.
The ADA-compliant showers, equipped with rainfall showerheads, have been noted as a nice addition. However, it has been mentioned that accessible rooms could benefit from additional safety features like bars and seats in the showers. Despite the need for some improvements, the presence of accessibility features already in place has been positively received.
Ground floor rooms are a helpful option for those recovering from surgeries, although it's important to note that the hotel lacks an elevator, which can be a challenge for guests assigned to second-floor rooms. Overall, the Athena Inn Chattanooga has made commendable efforts in providing accessible accommodations, focusing primarily on comfort and convenience.
Dog Friendly
Athena Inn Chattanooga is recognized for its pet-friendly policies, making it an ideal choice for travelers with dogs. The outside room access is convenient for those with pets. The pet fee is generally perceived as reasonable, though there are mentions of the $20 nightly charge being a bit high for small dogs. Guests appreciated the ease of bringing their pets along, though a few found the pet cost policy somewhat confusing. Overall, the accommodations for pets contributed to positive experiences and many guests would consider returning with their furry companions.
No, Athena Inn Chattanooga doesn't have any pool.
No, a spa isn't available at Athena Inn Chattanooga.
Yes, Athena Inn Chattanooga welcomes dogs.
Yes, parking facilities are available at Athena Inn Chattanooga.