5-Star HotelSummary of reviews related to the '5 Star' categoryThe Red Level at Gran Melia Palacio de Isora - Adults Only is a five-star resort that exudes luxury and high standards, according to guest reviews. The property is first-class and provides exceptional facilities and services. Guests raved about the superb breakfast and some even claimed it was the best they've had in any five-star hotel, despite being frequent travellers. However, a few negative reviews suggest that the rooms were not up to par with 5-star standards and some had poor quality experiences. In addition, some guests were disappointed with the unavailability of basic services such as getting a glass of water. Nonetheless, the majority of reviewers praised the exceptional staff, describing them as super-friendly and helpful. The hotel's cuisine also received rave reviews and some guests labelled the establishment as a "true 5-star palace!" However, the cleanliness of some rooms reportedly did not meet the category's expectations. Despite mixed feedback, the Red Level at Gran Melia Palacio de Isora remains a popular resort favoured by many travellers.