Comfort Inn & Suites Chattanooga West - Lookout Mountain
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Summary of reviewsComfort Inn & Suites Chattanooga West - Lookout Mountain is highly appreciated for its strategic location, cleanliness, and service, making it a favorable choice for those visiting Chattanooga, Tennessee. Conveniently situated near major attractions like Lookout Mountain parks, Ruby Falls, and Rock City, the hotel offers guests easy access to both tourist sites and local amenities, providing a quiet yet accessible base for exploration.
Guests consistently commend the hotel for its cleanliness, noting the spotless conditions of both the rooms and public areas, which contribute to an inviting and relaxing atmosphere. The rooms are frequently described as clean, odor-free, and equipped with amenities like microwaves and fridges. Additionally, the beds are particularly praised for their comfort, ensuring a restful sleep after a day of sightseeing.
The hotel’s breakfast is generally well-received, with guests enjoying the quality and variety of offerings, even if some wish for more variety or later serving times. The breakfast experience, coupled with a clean environment and a friendly staff, leaves many guests satisfied with their start to the day.
The staff at Comfort Inn & Suites play a crucial role in enhancing the guest experience, often described as friendly, pleasant, and dedicated to providing exceptional service. While there are occasional inconsistencies, overall, the staff's hospitality and professionalism are standout features that contribute significantly to the hotel's welcoming ambiance.
While the indoor pool is a popular feature among families, some guests note it can be too cold, and improvements could be made in maintaining its temperature. Despite this, it remains an enjoyable amenity, particularly for children.
Overall, Comfort Inn & Suites Chattanooga West - Lookout Mountain is favored for its convenience, cleanliness, and comfort, bolstered by a dedicated staff who strive to ensure a pleasant stay, making it a recommended choice for travelers visiting the Chattanooga area.
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Guests consistently commend the hotel for its cleanliness, noting the spotless conditions of both the rooms and public areas, which contribute to an inviting and relaxing atmosphere. The rooms are frequently described as clean, odor-free, and equipped with amenities like microwaves and fridges. Additionally, the beds are particularly praised for their comfort, ensuring a restful sleep after a day of sightseeing.
The hotel’s breakfast is generally well-received, with guests enjoying the quality and variety of offerings, even if some wish for more variety or later serving times. The breakfast experience, coupled with a clean environment and a friendly staff, leaves many guests satisfied with their start to the day.
The staff at Comfort Inn & Suites play a crucial role in enhancing the guest experience, often described as friendly, pleasant, and dedicated to providing exceptional service. While there are occasional inconsistencies, overall, the staff's hospitality and professionalism are standout features that contribute significantly to the hotel's welcoming ambiance.
While the indoor pool is a popular feature among families, some guests note it can be too cold, and improvements could be made in maintaining its temperature. Despite this, it remains an enjoyable amenity, particularly for children.
Overall, Comfort Inn & Suites Chattanooga West - Lookout Mountain is favored for its convenience, cleanliness, and comfort, bolstered by a dedicated staff who strive to ensure a pleasant stay, making it a recommended choice for travelers visiting the Chattanooga area.
Hotel with Heated Pool
The hotel includes a heated indoor pool as one of its amenities. This allows for comfortable swimming year-round.
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Guest Reviews
The Comfort Inn & Suites Chattanooga West - Lookout Mountain enjoys a very advantageous location that makes it a convenient choice for visitors looking to explore the attractions in and around Chattanooga, Tennessee. Guests highlight its proximity to Lookout Mountain parks, Ruby Falls, Rock City, and various tourist spots, with the downtown area and other key sites easily accessible via a short drive. The hotel is situated close to I-24, making it easy to get in and out, and also provides straightforward access to dining establishments and gas stations. While some guests note concerns about the surrounding neighborhood, most reviews emphasize the convenience of the location for planned activities and the quiet, clean ambiance they experienced during their stay. Overall, it serves as a central, strategically positioned base for exploring Chattanooga's attractions without being amidst the hustle of downtown.
Visitors to the Comfort Inn & Suites Chattanooga West - Lookout Mountain generally find the hotel's breakfast to be a noteworthy aspect of their stay. Many guests appreciate the breakfast for its quality and view it as a valuable addition to their visit, with descriptions like great, excellent, and delicious being commonly used. The selection often includes fresh fruit among a range of options, leaving many to describe the breakfast as plentiful and well-prepared.
However, opinions vary, with some suggesting that the breakfast could benefit from a bit more variety and expressing a desire for certain breakfast staples such as pancakes, fresh berries, or non-substitute eggs. The breakfast's closing time at 9 am is also mentioned, which may be early for some guests. Interactions with the breakfast staff receive mixed reviews, ranging from kind and bubbly to not particularly friendly. Although some express dissatisfaction with items like eggs and coffee, the overall sentiment leans towards a satisfying and convenient start to the day, fitting well with the typical experiences offered by hotel breakfasts.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers guests a pleasant and relaxing stay, as evidenced by the overall positive feedback about the rooms. Guests appreciate the clean interiors and well-maintained premises, contributing to a comfortable experience. The rooms, particularly noted for being clean and odor-free, come equipped with convenient amenities such as a microwave and fridge. Beds are frequently praised for their comfort, ensuring restful nights, and many find the room sizes adequate, with some mentioning spacious and well-lit bathrooms. Although there are occasional mentions of musty odors and minor plumbing issues, the hotel consistently receives compliments for its cleanliness and convenient location near local attractions, making it an appealing choice for travelers.
The beds at Comfort Inn & Suites Chattanooga West - Lookout Mountain receive generally positive feedback from guests, who often find them comfortable and pleasant. Many reviews highlight the comfort and quality of the mattresses, providing a restful night's sleep. While there is a note of the beds retaining heat, the overall sentiment remains favorable, with guests appreciating the soft bedding and cozy experience.
Nestled close to Lookout Mountain, Comfort Inn & Suites Chattanooga West is consistently praised for its commendable cleanliness. Guests frequently highlight the hotel as clean and comfortable, with many mentioning the spotless condition of both the building and its interior. Reviews often note the hotel rooms as being extremely clean, providing a sense of comfort and relaxation that extends from the well-maintained premises to the bathrooms. The clean environment is complemented by a friendly staff, enhancing the pleasant atmosphere of the stay. Adding to the positive experience, the hotel's strategic location and good breakfast selection are also appreciated by visitors. Overall, cleanliness is a standout feature, contributing significantly to the hotel's inviting and welcoming ambiance.
In the heart of Chattanooga West, the Comfort Inn & Suites shines brightly, largely due to the dedication and hospitality of its staff. The general consensus among guests revolves around the positive interactions with the team, who are frequently described as friendly, pleasant, and eager to assist. Noteworthy mentions highlight the staff's willingness to go above and beyond, often exemplified by individuals like the morning desk lady and manager, who have left a lasting impression with their personable service.
Some guests recount exceptional service experiences, praising the responsiveness and professionalism of staff members during check-in and check-out processes. Specific staff members, such as Arcelyn, have become favorites due to their polite and respectful demeanor, tirelessly ensuring that every guest's need is met efficiently, even amidst bustling environments like the dining room.
However, there are isolated mentions of inconsistencies with certain staff interactions, suggesting occasional lapses in maintaining the hotel's otherwise high standard of service. Despite this, the overall sentiment reflects a team committed to a welcoming atmosphere, further enhanced by their helpfulness and friendliness, contributing significantly to the comfort experienced by visiting guests.
While the staff excels in delivering courteous service, there is room for improvement in providing local area knowledge to enrich the guest’s stay even further. Overall, visitors continue to appreciate the warmth and professionalism, leaving with positive memories of the staff that accompany their Chattanooga experience.
The Comfort Inn & Suites Chattanooga West - Lookout Mountain offers an indoor pool that is a popular feature among families, particularly appreciated by children who find it a fun amenity. Despite the pool being well maintained and generally clean, there were concerns regarding its temperature, as it was frequently noted to be too cold, which may have been due to issues with the pool heater. Some guests found the pool to be smaller than expected, and there were occasional reports of the water not being clear. Nevertheless, when operational, it serves as an enjoyable facility for young guests.
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Location
Breakfast
However, opinions vary, with some suggesting that the breakfast could benefit from a bit more variety and expressing a desire for certain breakfast staples such as pancakes, fresh berries, or non-substitute eggs. The breakfast's closing time at 9 am is also mentioned, which may be early for some guests. Interactions with the breakfast staff receive mixed reviews, ranging from kind and bubbly to not particularly friendly. Although some express dissatisfaction with items like eggs and coffee, the overall sentiment leans towards a satisfying and convenient start to the day, fitting well with the typical experiences offered by hotel breakfasts.
Rooms
Beds
Cleanliness
Staff
Some guests recount exceptional service experiences, praising the responsiveness and professionalism of staff members during check-in and check-out processes. Specific staff members, such as Arcelyn, have become favorites due to their polite and respectful demeanor, tirelessly ensuring that every guest's need is met efficiently, even amidst bustling environments like the dining room.
However, there are isolated mentions of inconsistencies with certain staff interactions, suggesting occasional lapses in maintaining the hotel's otherwise high standard of service. Despite this, the overall sentiment reflects a team committed to a welcoming atmosphere, further enhanced by their helpfulness and friendliness, contributing significantly to the comfort experienced by visiting guests.
While the staff excels in delivering courteous service, there is room for improvement in providing local area knowledge to enrich the guest’s stay even further. Overall, visitors continue to appreciate the warmth and professionalism, leaving with positive memories of the staff that accompany their Chattanooga experience.
Pool
Yes, Comfort Inn & Suites Chattanooga West - Lookout Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Chattanooga West - Lookout Mountain.
Yes, Comfort Inn & Suites Chattanooga West - Lookout Mountain welcomes dogs.
No, parking facilities aren't available at Comfort Inn & Suites Chattanooga West - Lookout Mountain.
No, Comfort Inn & Suites Chattanooga West - Lookout Mountain doesn't have a gym.
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