Chennai13.05498500,
80.25380300,
20 Aziz Mulk 5th Street Near Us Consulate, Behind Statebank Of India, Annasalai(Show on Map)
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Summary of reviewsThe Half Moon Inn is highly regarded for its prime location, particularly among travelers visiting the nearby US Consulate and Apollo Hospital. The strategic placement of the hotel offers convenience and accessibility, further enhanced by positive mentions of the staff's commendable behavior.
Opinions about the rooms at the Half Moon Inn are varied. Some guests praised the rooms for being clean and fresh, although there were notable complaints about unclean linens, small room sizes and subpar lighting. Basic amenities are provided, but there were issues such as non-functional TVs and a lack of basic toiletries. Room maintenance appeared to be inconsistent with some guests facing disorganization and uncooperative reception staff.
Cleanliness received mixed reviews. While a number of guests found their rooms to be clean and hygienic, others reported significant issues such as dirty sheets, stained towels and foul smells, indicating inconsistencies in housekeeping standards.
The staff at Half Moon Inn received both praise and criticism. Many guests appreciated their friendliness, helpfulness and polite demeanor, which significantly enhanced their stay. However, there were also reports of unprofessional behavior, inadequate support and hygiene concerns.
In summary, the Half Moon Inn shines with its advantageous location and friendly staff, though it faces challenges in maintaining consistent cleanliness standards and room amenities. The hotel's convenient placement near key landmarks remains a significant draw for guests, despite mixed experiences with room quality and staff interactions. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
Location
Half Moon Inn boasts a prime location that is highly appreciated by its guests, especially those visiting the US Consulate. The hotel is situated at a walkable distance from the consulate, making it incredibly convenient for travelers with consular appointments. The location not only offers proximity to the US Consulate but is also noted for being in a generally good and quiet area. Additionally, it is very close to Apollo Hospital, providing ease of access for those requiring medical facilities. The hotel staff receive positive mentions for their behavior, adding to the overall favorable impression. This strategically positioned inn stands out for its advantageous location and commendable service.
Rooms
Guests at the Half Moon Inn had varied experiences with their rooms. While some found the rooms clean with nice air fresheners, others were less satisfied with the cleanliness, citing unclean linens, towels and beds. Room sizes varied and some guests were disappointed with smaller-than-expected accommodations. The hotel provides basic amenities such as hot water and AC, although minor inconveniences were noted, such as a lack of remote control for the AC and non-functional TVs that were not fixed upon request.
The lighting in the rooms was found to be subpar with some rooms having only a single yellow light. Guests also mentioned the absence of basic toiletries like soap and shampoo. Despite these issues, some rooms had pleasant features like windows facing the street and good air quality.
There were also mentions of disorganization upon arrival with rooms not being as reserved and issues with room maintenance during the stay. Interactions with the hotel staff were mixed with some guests feeling that the receptionist was uncooperative and unprofessional. Overall, while some guests appreciated the nice location and aspects of the room, others highlighted significant areas for improvement regarding cleanliness and service.
Cleanliness
Despite the mixed feedback about cleanliness at the Half Moon Inn, there were several positive remarks. Some guests noted that their rooms were clean, neat and hygienic with cleanliness being paired with friendly, cooperative staff. Others found their rooms and bathrooms tidy, adding to a positive stay experience. However, there were significant criticisms concerning the overall maintenance with reports of dirty sheets, stained towels and rooms that appeared not to have been cleaned for an extended period. Instances of foul smells, spider webs and previously used pillow covers were also highlighted, indicating that there may be inconsistencies in the housekeeping standards.
Staff
The staff at Half Moon Inn have received a mixed bag of reviews. On the positive side, guests frequently praised the staff for their friendliness, politeness and welcoming nature. They were noted to be very helpful, prompt and courteous, often going the extra mile to provide information about the city and ensure a comfortable stay. Many guests found the behavior of the staff to be cordial, supportive and cooperative, enhancing the overall experience.
However, some guests reported issues with the receptionist and staff support. Instances of rough and rude behavior, as well as concerns about hygiene and hidden agendas, were mentioned. A few guests felt that the support from the staff was lacking and noted long waiting times.
Overall, while a significant number of guests appreciated the friendly and helpful demeanor of the staff at Half Moon Inn, there were some concerns that could be addressed to improve guest satisfaction further.
No, Half Moon Inn doesn't have any pool.
No, a spa isn't available at Half Moon Inn.
No, Half Moon Inn doesn't allow dogs.
Yes, parking facilities are available at Half Moon Inn.