Harrah's Cherokee, A Caesars Destination
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Summary of reviewsHarrah's Cherokee Casino Resort is a highly regarded destination nestled in the stunning Great Smoky Mountains of North Carolina. Visitors are consistently impressed by the breathtaking natural beauty surrounding the resort and the convenience of on-site amenities and activities. The resort offers a variety of entertainment options, including a casino, numerous eateries, a concert venue, and a bowling alley, all within easy walking distance. Guests appreciate the clean and welcoming atmosphere, with a friendly and accommodating staff that enhances the overall experience.
The breakfast offerings, particularly at the Selu Garden Cafe, are praised for their taste and service, although there is a desire for more inclusive options in the stay packages. Dinner experiences are generally positive, with Brio Tuscan Grill and Ruth's Chris Steak House receiving high marks for food and service. While the food court and some other dining options have mixed reviews, the overall dining facilities are well-received.
The rooms at the resort are noted for their spaciousness, cleanliness, and comfort, providing a relaxing retreat for guests. The Mountain Tower King Deluxe rooms are especially popular. Although there are some concerns about housekeeping consistency, many visitors find the rooms to be well-maintained and free from smoke smells. The presence of friendly staff and a clean environment greatly contributes to the resort’s appeal.
The indoor pool, particularly favored by families, is frequently mentioned for being clean and enjoyable, providing a great place for relaxation regardless of weather. Though opinions about the beds are mixed, a majority of guests find them comfortable, appreciating the quality of the linens and room amenities.
Overall, Harrah's Cherokee Casino Resort is praised for its combination of natural beauty, modern conveniences, and extensive amenities, making it an exceptional destination for both relaxation and entertainment. The friendly and attentive staff, along with the resort’s cleanliness and variety of offerings, contribute to a memorable and positive experience for most visitors.
Categories
The breakfast offerings, particularly at the Selu Garden Cafe, are praised for their taste and service, although there is a desire for more inclusive options in the stay packages. Dinner experiences are generally positive, with Brio Tuscan Grill and Ruth's Chris Steak House receiving high marks for food and service. While the food court and some other dining options have mixed reviews, the overall dining facilities are well-received.
The rooms at the resort are noted for their spaciousness, cleanliness, and comfort, providing a relaxing retreat for guests. The Mountain Tower King Deluxe rooms are especially popular. Although there are some concerns about housekeeping consistency, many visitors find the rooms to be well-maintained and free from smoke smells. The presence of friendly staff and a clean environment greatly contributes to the resort’s appeal.
The indoor pool, particularly favored by families, is frequently mentioned for being clean and enjoyable, providing a great place for relaxation regardless of weather. Though opinions about the beds are mixed, a majority of guests find them comfortable, appreciating the quality of the linens and room amenities.
Overall, Harrah's Cherokee Casino Resort is praised for its combination of natural beauty, modern conveniences, and extensive amenities, making it an exceptional destination for both relaxation and entertainment. The friendly and attentive staff, along with the resort’s cleanliness and variety of offerings, contribute to a memorable and positive experience for most visitors.
Hotel with Spa
This resort features Mandara Spa, an 18,000-square-foot facility offering Balinese-inspired treatments and Elemis spa-therapy. The spa provides world-class services, making it a premier destination for relaxation and rejuvenation.
Hotel with Swimming Pool
This hotel offers a wide variety of pool experiences, including both indoor and outdoor options. As a resort, it provides an extensive range of amenities beyond just swimming, enhancing the overall guest experience.
Indoor Pool Outdoor Pool
4-Star Hotel
Offers a comprehensive entertainment experience with its casino, diverse dining options, and live shows. It provides a luxurious stay with well-appointed rooms and a range of amenities suitable for discerning guests.
Hotel with Outdoor Pool
This resort offers a comprehensive outdoor pool experience, complementing its casino and resort amenities. It is a great option for guests looking for entertainment and relaxation.
Hotel with Indoor Pool
This resort features multiple indoor pools, including one open year-round, along with poolside food and beverage service and cabana rentals. The extensive pool facilities are designed for both relaxation and active enjoyment, making it a premier choice for indoor swimming.
Dog Friendly Hotel
Guest Reviews
Nestled on the Cherokee reservation in the stunning Great Smoky Mountains of North Carolina, Harrah's Cherokee Casino Resort offers a perfect blend of natural beauty and modern convenience. Visitors are consistently impressed by the breathtaking scenery surrounding the resort, making it a serene and picturesque getaway. The hotel's location is not only visually appealing but also highly practical, with various amenities and activities conveniently located on-site.
Guests appreciate the variety of restaurant options and entertainment activities, all within walking distance, eliminating the need to venture far from the comfort of the hotel. With a casino, multiple eateries, a concert venue, and even a bowling alley, there’s something to cater to every interest. The resort’s design ensures that everything is within easy reach, allowing guests to park their cars for the duration of their stay and enjoy the full range of offerings without hassle.
Additionally, the hotel and casino are noted for their cleanliness and welcoming atmosphere, complemented by friendly staff and inviting public spaces. While some newcomers might find the layout perplexing initially, it quickly becomes intuitive, ensuring smooth navigation throughout the resort. The proximity to the natural wonders of the Appalachians and the overall convenience make Harrah's Cherokee Casino Resort an exceptional destination for both relaxation and entertainment.
Harrah's Cherokee Casino Resort offers a solid breakfast experience, with a notable highlight being the delicious offerings at the Selu Garden Cafe. Many guests have praised the quality of the breakfast there, mentioning repeat visits due to exceptional service from the staff. The breakfast buffet receives mixed reviews, with some finding it decent yet overpriced for the region. Despite positive feedback on the food quality, a common concern is the scarcity of breakfast options and the lack of inclusivity in the stay packages, prompting some guests to seek alternatives outside of the resort. Overall, while the breakfast itself garners appreciation for its taste and presentation, the logistics surrounding availability and cost have led to mixed experiences for visitors.
At Harrah's Cherokee Casino Resort, dining experiences are varied, offering an array of options for guests. Visitors frequently highlight the exceptional meals at Brio Tuscan Grill, where both the service and food quality stand out as top-notch. Ruth's Chris Steak House also receives praise for its enjoyable dinner offerings. The Wicked Weed restaurant garners mentions for its amazing cuisine, while other dining choices are also applauded for their quality, making it a prime destination for food enthusiasts.
However, there are a few critiques, notably regarding wait times and the absence of a dinner buffet. Some guests find the food court to be subpar, citing overpriced and tasteless options. Guy's place and the Food Court elicit mixed reviews, with some visitors expressing disappointment in their experiences. Despite occasional high prices and limited late-night dining options, the overall dining facilities at the resort are generally well-received for their substantial food and drink offerings.
The rooms at Harrah's Cherokee Casino Resort receive high praise for their spaciousness, cleanliness, and comfort. Many guests appreciate the comfortable beds, large bathrooms, and quiet, relaxing atmosphere. The Mountain Tower King Deluxe rooms stand out for their size and comfort, providing a tranquil retreat. Cleanliness is generally noted, with rooms reflecting the pictures shown on the website. Guests mention being pleased with the well-insulated rooms, which are free from smoke smells even in smoking hallways, and enjoying amenities like jetted tubs.
However, not all experiences are flawless. Some visitors report issues with cleanliness and maintenance, such as inconsistent cleaning services and occasional lapses in housekeeping. Room assignments not matching reservations and high weekend rates also garner criticism. Despite these occasional drawbacks, the overall atmosphere, combined with the convenience of on-site facilities like the casino, restaurants, and ample entertainment options, contributes to a positive stay for many travelers.
Harrah's Cherokee Casino Resort receives a mix of opinions when it comes to the quality of its beds. A significant number of guests appreciated the comfort, noting that the beds are welcoming after a long day. The modern décor with clean, spacious, and larger-than-usual bath facilities also adds to the pleasant experience. Many were impressed with the premium quality of the linens, pillows, and comforters, contributing to a restful sleep environment. On the other hand, some guests found the mattresses either too soft or too firm, with additional remarks about beds lacking fitted sheets and pillows being smaller than expected for king-sized beds. Despite these occasional discomforts, the overall experience seems favorable to those valuing comfort and cleanliness.
Harrah's Cherokee Casino Resort impresses many guests with its high standards of cleanliness. Visitors often highlight how clean and well-maintained the rooms and facilities are, with numerous remarks on the overall spotless nature of the property, from the expansive rooms to the common areas and even the casino itself. This attention to cleanliness extends to the pet-friendly accommodations, which guests appreciate. Many guests describe the accommodation as not only clean but also spacious and comfortable, accentuated by comforting beds and enjoyable room amenities.
Despite the generally positive feedback, some guests encountered issues, such as occasional lapses in the cleaning service, with rooms not always being vacuumed or bathrooms cleaned to expected standards. Complaints include the presence of dust, hair, and minor maintenance issues, such as worn-out furnishings and small shower curtains. Additionally, daily housekeeping was sometimes lacking, with guests noting that sheets and towels were not replaced as often as desired. Nonetheless, the resort's friendly and accommodating staff often help offset these concerns, with many guests feeling well attended to by the courteous team.
Overall, while there are areas for improvement, the general consensus is that Harrah's Cherokee Casino Resort provides a clean and comfortable environment with a friendly and helpful staff that enhances the guest experience.
Harrah's Cherokee Casino Resort is known for its friendly and accommodating staff, who consistently receive high praise from guests. Many visitors commend the staff for their helpfulness, positive attitudes, and a genuine love for their work. Valet services are frequently highlighted, with staff being described as exceptionally friendly and attentive. The hotel's overall atmosphere benefits from the staff's warm hospitality, which enhances the resort's reputation.
Despite a few isolated incidents of rudeness or lack of attentiveness at specific areas, such as the check-in desk or certain dining experiences, the majority of interactions reported are positive. Staff members across various departments, including the customer service desk and the pool area, are noted as being knowledgeable and accommodating, managing to resolve issues efficiently.
Additionally, the resort maintains a clean environment, complemented by modern touches throughout the casino. The presence of friendly staff seems to contribute significantly to a relaxed and welcoming atmosphere, with their dedication to excellent service being a standout feature for many guests.
Harrah's Cherokee Casino Resort offers a remarkable indoor pool experience that guests have frequently praised. The indoor pool, conveniently located in the Mountain Tower, is especially enjoyed by families, with kids finding it a delightful highlight of their stay. Guests often find the indoor pool clean and not overly crowded, allowing for a more relaxed and enjoyable swim. Although some reviews mention that the outdoor pool may occasionally be closed for maintenance, the indoor alternative remains consistently available. The pool area is described as beautiful, featuring a shallow end that is particularly suited for toddlers and young children. While the water temperature has been noted as cold by some, the overall pool experience seems to meet or exceed expectations. Beyond the pool, visitors can enjoy an array of dining options, a spacious casino, and additional amenities including a valet service and comfortable accommodations, ensuring a well-rounded and enjoyable visit to the resort.
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Location
Guests appreciate the variety of restaurant options and entertainment activities, all within walking distance, eliminating the need to venture far from the comfort of the hotel. With a casino, multiple eateries, a concert venue, and even a bowling alley, there’s something to cater to every interest. The resort’s design ensures that everything is within easy reach, allowing guests to park their cars for the duration of their stay and enjoy the full range of offerings without hassle.
Additionally, the hotel and casino are noted for their cleanliness and welcoming atmosphere, complemented by friendly staff and inviting public spaces. While some newcomers might find the layout perplexing initially, it quickly becomes intuitive, ensuring smooth navigation throughout the resort. The proximity to the natural wonders of the Appalachians and the overall convenience make Harrah's Cherokee Casino Resort an exceptional destination for both relaxation and entertainment.
Breakfast
Dinner
However, there are a few critiques, notably regarding wait times and the absence of a dinner buffet. Some guests find the food court to be subpar, citing overpriced and tasteless options. Guy's place and the Food Court elicit mixed reviews, with some visitors expressing disappointment in their experiences. Despite occasional high prices and limited late-night dining options, the overall dining facilities at the resort are generally well-received for their substantial food and drink offerings.
Rooms
However, not all experiences are flawless. Some visitors report issues with cleanliness and maintenance, such as inconsistent cleaning services and occasional lapses in housekeeping. Room assignments not matching reservations and high weekend rates also garner criticism. Despite these occasional drawbacks, the overall atmosphere, combined with the convenience of on-site facilities like the casino, restaurants, and ample entertainment options, contributes to a positive stay for many travelers.
Beds
Cleanliness
Despite the generally positive feedback, some guests encountered issues, such as occasional lapses in the cleaning service, with rooms not always being vacuumed or bathrooms cleaned to expected standards. Complaints include the presence of dust, hair, and minor maintenance issues, such as worn-out furnishings and small shower curtains. Additionally, daily housekeeping was sometimes lacking, with guests noting that sheets and towels were not replaced as often as desired. Nonetheless, the resort's friendly and accommodating staff often help offset these concerns, with many guests feeling well attended to by the courteous team.
Overall, while there are areas for improvement, the general consensus is that Harrah's Cherokee Casino Resort provides a clean and comfortable environment with a friendly and helpful staff that enhances the guest experience.
Staff
Despite a few isolated incidents of rudeness or lack of attentiveness at specific areas, such as the check-in desk or certain dining experiences, the majority of interactions reported are positive. Staff members across various departments, including the customer service desk and the pool area, are noted as being knowledgeable and accommodating, managing to resolve issues efficiently.
Additionally, the resort maintains a clean environment, complemented by modern touches throughout the casino. The presence of friendly staff seems to contribute significantly to a relaxed and welcoming atmosphere, with their dedication to excellent service being a standout feature for many guests.
Pool
Yes, Harrah's Cherokee, A Caesars Destination has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Harrah's Cherokee, A Caesars Destination.
Yes, Harrah's Cherokee, A Caesars Destination welcomes dogs.
No, parking facilities aren't available at Harrah's Cherokee, A Caesars Destination.
No, Harrah's Cherokee, A Caesars Destination doesn't have a gym.
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