Marina Bay Hotel & Suites, an Ascend Collection Hotel
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Summary of reviewsMarina Bay Hotel & Suites, an Ascend Collection Hotel, receives high praise from guests, particularly for its excellent location and beautiful setting. The hotel is ideally situated with great proximity to downtown, fairgrounds and Main Street, making it convenient for exploring local attractions and dining. Visitors admire the stunning views, tranquil environment and the convenience of ample parking. The friendly, helpful staff further enhances the guest experience.
The hotel delivers well on room quality, offering large, spacious and comfortable rooms with modern decor and essential amenities like fridges and microwaves. The property and rooms are noted for their pristine cleanliness and well-maintained condition. Many guests appreciate the beautiful views from their balconies, contributing to an enjoyable stay. Comfortable beds are a recurring highlight, ensuring restful nights.
Cleanliness is consistently outstanding at Marina Bay Hotel & Suites. Both the hotel and individual rooms are immaculate and inviting, thanks to the meticulous attention of the attentive staff. The modern facilities, clean pool and overall well-kept appearance make for a pleasant and hygienic stay.
The exceptional staff is another major highlight, often described as warm, welcoming and attentive. The hotel's team is noted for their hospitality, local area knowledge and readiness to assist with any needs. Specific staff members such as Skylynn and Misty receive special recognition for their helpfulness and personable nature.
While the breakfast experience has mixed reviews, many guests appreciated the delicious and varied options, enjoying the atmosphere and views while dining. However, some pointed out inconsistencies and limited choices on certain days.
Overall, Marina Bay Hotel & Suites, an Ascend Collection Hotel, impresses guests with its superb location, comfortable accommodations, exceptional cleanliness and friendly staff, making it a highly recommended choice for travelers.
Categories
The hotel delivers well on room quality, offering large, spacious and comfortable rooms with modern decor and essential amenities like fridges and microwaves. The property and rooms are noted for their pristine cleanliness and well-maintained condition. Many guests appreciate the beautiful views from their balconies, contributing to an enjoyable stay. Comfortable beds are a recurring highlight, ensuring restful nights.
Cleanliness is consistently outstanding at Marina Bay Hotel & Suites. Both the hotel and individual rooms are immaculate and inviting, thanks to the meticulous attention of the attentive staff. The modern facilities, clean pool and overall well-kept appearance make for a pleasant and hygienic stay.
The exceptional staff is another major highlight, often described as warm, welcoming and attentive. The hotel's team is noted for their hospitality, local area knowledge and readiness to assist with any needs. Specific staff members such as Skylynn and Misty receive special recognition for their helpfulness and personable nature.
While the breakfast experience has mixed reviews, many guests appreciated the delicious and varied options, enjoying the atmosphere and views while dining. However, some pointed out inconsistencies and limited choices on certain days.
Overall, Marina Bay Hotel & Suites, an Ascend Collection Hotel, impresses guests with its superb location, comfortable accommodations, exceptional cleanliness and friendly staff, making it a highly recommended choice for travelers.
Family Friendly Hotel
The hotel provides comfortable accommodations with exceptional service. It has a pool and is close to many family-friendly activities.
Business Hotel
This hotel provides amenities such as a business center and wireless internet access. It also offers services like baggage storage and a tour desk, catering to the needs of business travelers.
Hotel with Gym
Marina Bay Hotel & Suites includes fitness facilities. It is a popular choice for travelers looking to keep up with their fitness regime while traveling.
3-Star Hotel
Offering a prime waterfront location with easy access to downtown, this hotel features an outdoor seasonal pool and a fitness center. It includes two private fishing piers with a cleaning station and a marina for guests' boats. Guests can relax by the poolside fire pits and use the grill for guest use.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Guest Reviews
Marina Bay Hotel & Suites, an Ascend Collection Hotel, appears to be a hit with guests primarily due to its excellent location. The hotel boasts a beautiful setting with great views and its proximity to downtown makes it ideal for those wanting to explore local attractions and restaurants. The location is praised for its convenience to the fair grounds and Main Street while still offering easy access to everything on and off the island. Guests appreciate that the hotel is well situated for experiencing local life and that it features great in-front parking. The combination of a beautiful, tranquil setting and the helpful, friendly staff make this hotel an appealing choice for visitors. Additionally, the facilities, including a nice pool and decent breakfast, contribute to a pleasant stay in this well-located hotel.
The breakfast experience at Marina Bay Hotel & Suites, an Ascend Collection Hotel, has received mixed reviews from guests. Many appreciated the delicious and varied breakfast options, highlighting the abundance and quality of the food, which often included eggs, sausage patties and French toast sticks. Guests particularly enjoyed the atmosphere and the view while dining, as well as the accommodating and friendly staff. For some, the hot breakfast and continental offerings were delightful additions to their stay.
However, there were notable areas of dissatisfaction. Several guests expressed disappointment over the lack of consistent breakfast availability and limited options. Some were surprised to find that breakfast was not included or that the offerings were minimal with complaints about a lack of meat or too many sweet options on certain days. Other comments mentioned the need for more coffee in the rooms or easier access to coffee pods. Additionally, some found the breakfast to be subpar or cold on occasion.
Overall, while many guests enjoyed their breakfast experience at the hotel, improvements in consistency and variety could enhance guest satisfaction.
Marina Bay Hotel & Suites, an Ascend Collection Hotel, receives high marks from guests for its impressive room offerings. The rooms are consistently described as large, spacious and comfortable, featuring modern decor and amenities like fridges and microwave ovens. Many guests appreciated the beautiful, clean property and noted the immaculate condition of their rooms. The hotel rooms afford stunning views of the marina and bay, especially from balcony rooms. The bathrooms are well-equipped with large bottles of shampoo, conditioner and body wash. Friendly staff and comfortable beds further enhance the guest experience. Overall, the hotel exceeds expectations with its roomy and well-maintained accommodations.
Guests frequently praised the beds at Marina Bay Hotel & Suites, an Ascend Collection Hotel for their comfort, noting the mattresses were consistently comfortable. Many found the beds to be very comfortable, while a few mentioned the beds as pretty comfortable or simply comfortable. There were occasional minor criticisms, such as a bed being a little hard and one instance where bed sheets were less sanitary than expected, but these were exceptions rather than the norm and issues like a filthy sleeper sofa mattress were handled promptly. Overall, the beds provided a restful experience for most visitors.
Marina Bay Hotel & Suites, part of the Ascend Hotel Collection, consistently receives high marks for its cleanliness. The hotel and rooms are described as exceptionally clean and comfortable with many guests noting the meticulous attention to detail by the attentive staff. Both the property and individual rooms are praised for being inviting and well-maintained, leading to an overall atmosphere that is both pleasant and welcoming. Guests frequently mention the modern, immaculate facilities and the well-kept appearance of the entire hotel, including the pool, which is cleaned daily. Despite the glowing remarks, it’s worth noting that room tidy-up service is available upon request, so guests should plan accordingly. Located conveniently with ample parking, the hotel not only satisfies with its cleanliness but also with its friendly and responsive staff, making it a commendable choice for travelers seeking a dependable and hygienic stay.
Marina Bay Hotel & Suites, an Ascend Collection Hotel is highly praised for its exceptional staff, who consistently ensure a warm and welcoming environment. Guests frequently highlight the team's friendliness and attentiveness, noting that the staff is not only hospitable but also knowledgeable about the local area. The reception team, including Skylynn and Misty, receives accolades for being particularly helpful and personable, guiding visitors with suggestions for local activities and dining options. The front desk staff is commended for their helpfulness and great customer service, making check-in processes smooth and enjoyable. Despite a few mentions of unpleasant interactions, the overall consensus points to a team that goes above and beyond to accommodate guests, ultimately creating a positive and memorable experience.
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Location
Breakfast
However, there were notable areas of dissatisfaction. Several guests expressed disappointment over the lack of consistent breakfast availability and limited options. Some were surprised to find that breakfast was not included or that the offerings were minimal with complaints about a lack of meat or too many sweet options on certain days. Other comments mentioned the need for more coffee in the rooms or easier access to coffee pods. Additionally, some found the breakfast to be subpar or cold on occasion.
Overall, while many guests enjoyed their breakfast experience at the hotel, improvements in consistency and variety could enhance guest satisfaction.
Rooms
Beds
Cleanliness
Staff
No, Marina Bay Hotel & Suites, an Ascend Collection Hotel doesn't have any pool.
No, a spa isn't available at Marina Bay Hotel & Suites, an Ascend Collection Hotel.
No, Marina Bay Hotel & Suites, an Ascend Collection Hotel doesn't allow dogs.
No, parking facilities aren't available at Marina Bay Hotel & Suites, an Ascend Collection Hotel.
Yes, Marina Bay Hotel & Suites, an Ascend Collection Hotel has a gym.
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