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Summary of reviewsGran Melia Arusha enjoys a fantastic location, surrounded by lush landscapes and offering stunning views of Mount Meru. It is strategically placed for easy access to the airport and provides seamless transitions to safari adventures. Guests love the serene views from the rooftop restaurant and rooms, with the natural beauty serving as an excellent backdrop for relaxation.
The breakfast experience at Gran Melia Arusha is highly praised, with guests enjoying an extensive and delicious buffet served in a beautiful setting by attentive staff. While options for vegans could be improved and freshness may decrease later in the morning, most guests remember breakfast as a highlight of their stay with a varied assortment pleasing many palates.
Though dinner experiences reflect mixed reviews, the rooftop bar stands out with incredible dishes for both lunch and dinner. The buffet offers a rich variety, receiving positive comments for its quality. However, dining costs can be high, with some guests pointing out the steep price for the buffet. Despite this, affordable options like main courses for $15 offer good value. While the food is described as generally good, it occasionally falls short of expectations for some guests regarding price and satisfaction.
Gran Melia Arusha's rooms are lauded for their comfort, luxury, and design. They are modern, spacious, clean, and provide a pleasant retreat enhanced by garden views and quiet, beautifully decorated interiors. The Red Level rooms offer an additional layer of indulgence, with comprehensive amenities ensuring comfort and convenience during their stay.
Cleanliness at the hotel is characterized as excellent, with clean and comfortable rooms contributing to a pleasant stay. The well-maintained environment and green surroundings complement the clean atmosphere, although there are occasional calls for improvement in cleaning routines.
The staff consistently earns praise for their friendliness and helpfulness, creating an inviting atmosphere. Guests appreciate the courteous, attentive, and responsive nature of the team, making the stay comfortable and satisfying. Despite a few mentions of a slower pace, the overall impression of the staff is overwhelmingly positive.
Gran Melia Arusha's pool is a striking feature of the hotel, with a beautiful setting enhanced by attentive staff and complemented by an adjoining rooftop bar and restaurant. The pool adds charm to the surroundings, though some guests mention the cold water temperature as a deterrent during certain months. Nonetheless, the pool area is a significant part of the hotel's appeal, providing guests with a picturesque spot for leisure and enjoyment.
Overall, Gran Melia Arusha leaves a positive impression on its guests, combining stunning location, quality dining, comfortable rooms, and excellent service to create a memorable stay. Show more
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Categories
Luxury Hotel
A modern and beautiful hotel set among tea and coffee plantations, offering clear views of Mount Meru and the city. Its amenities include a spa, heated pool, and stunning gardens, providing a relaxing and luxurious experience.
Hotel Taking Steps Towards Sustainability
As part of Melia Hotels International, recognized as a highly sustainable hotel company, this property is built with eco-friendly materials and has a plastic-free commitment, bottling guests' water on-site in glass decanters. Its restaurants are supplied with seasonal produce from an on-site spice and vegetable garden. Additionally, it supports local social enterprise by using drinking goblets made at the Shanga workshop by Tanzanians with disabilities.
Hotel for Honeymoon
A five-star hotel located between Serengeti National Park and Kilimanjaro, offering elegant interiors and modern amenities. It features The Grill restaurant, known for its charcoal-grilled seafood and meat dishes, an infinity pool, spa, and gym. The luxurious suites and RedLevel service add to the romantic experience.
Hotel with Spa
This five-star hotel features a spa and wellness center offering health and beauty treatments inspired by African traditions and modern techniques. It also has an infinity pool and gym. The hotel provides luxurious accommodations and international cuisine.
Family Friendly Hotel
This hotel offers an outdoor swimming pool, a fitness center, and a garden. These amenities cater to both adults and children, ensuring a well-rounded and enjoyable stay for the whole family. It is also a popular choice for families.
Romantic Hotel
A luxurious resort with modern, spacious rooms and picturesque balcony views. Its VIP-style Red Level rooms and exceptional spa facilities provide an indulgent and romantic setting.
Hotel with Swimming Pool
This hotel has a swimming pool and a rooftop bar. The hotel has excellent ratings and provides a relaxing environment after a busy day. It is a fantastic accommodation choice.
Outdoor Pool
Hotel with Parking
This luxury hotel offers free private parking on site, with no reservation needed. It is conveniently located near the Arusha city center and provides excellent service and facilities, including multiple restaurants and bars.
Accessible Hotel
Gran Melia Arusha is listed as having wheelchair accessibility and a wheelchair-accessible path of travel. It also features accessible on-site parking, including van accessible parking. The main entrance, meeting spaces, on-site restaurants, and the entrance to the on-site fitness center and pool are accessible. The hotel has elevators and offers rooms and suites with access through interior corridors. Service animals are welcome.
Hotel with Gym
This hotel provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. The fitness center features modern equipment and a dedicated space for workouts.
5-Star Hotel
This 5-star hotel is located between Serengeti and Kilimanjaro National Parks, offering an oasis of comfort and elegance. It features extensive facilities, exclusive suites, international cuisine, a spa, an infinity pool, and a gym. The hotel's design is inspired by local Tanzanian tribes, providing a luxurious stay in a privileged natural environment.
Hotel with Outdoor Pool
This 5-star hotel offers an infinity pool with views and a heated outdoor pool set within 18 acres of landscaped coffee and tea plantations. It also features a rooftop area with a pool and bar, providing spectacular views of Mount Meru.
Room Types
Deluxe Double Room with City ViewThis double room features a balcony, electric kettle and air conditioning.
Tourism Development Levy of 1% plus VAT is not included. This tax is calculated on accommodation with breakfast included and will be charged to the client directly upon check out.
Deluxe Room Mount Meru ViewThe spacious double room features air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom boasting a bath.
Red Level Deluxe Mount Meru ViewThe spacious double room provides air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a bath.
Red Level Junior SuiteFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Red Level Grand SuiteFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Red Level Presidential SuiteThe unit offers 1 bed.
Red Level Grand Suite (2 Adults + 2 Children)Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Red Level Presidential Suite (2 Adults + 2 Children)The unit has 1 bed.
Deluxe Interconnecting City ViewThe spacious quadruple room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Deluxe Interconnecting Mont Meru ViewThe unit has 3 beds.
Red Level Junior Suite 2 BedroomsBoasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 3 beds.
Red Level Grand Suite 2 BedroomsBoasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 3 beds.
Red Level Presidential Suite 2 BedroomsBoasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 3 beds.
Guest Reviews
9.2
Excellent
Location
Gran Melia Arusha boasts an enviable location that is lauded by guests for its stunning natural beauty and convenience. Nestled amidst a lush landscape, the hotel offers breathtaking views of the majestic Mount Meru and surrounding Arusha from various vantage points, including a charming rooftop restaurant and some rooms. This perfect setting serves as an excellent starting point for safaris, allowing guests to easily explore the natural wonders of Tanzania. With a 50-meter natural pool, visitors can unwind after their adventures, enjoying the serene views of the coffee garden. The hotel's location is not only picturesque but strategically placed, making it accessible to the airport and providing seamless transitions to onward safari journeys.
Breakfast
Gran Melia Arusha offers a breakfast experience that has garnered significant praise from guests. The quality and abundance of breakfast options make for a satisfying start to the day, with an extensive and delicious buffet that delights many. Diners frequently describe the breakfast as superb and amazing, remarking on not only the taste but also the exceptional setting and attentive staff that contribute to the experience. While the menu is noted to be slightly limited and could improve in terms of vegan options, the variety available is still appreciated. However, a few guests mentioned that arriving later in the morning might mean encountering items that are not as fresh as when initially served. Overall, the breakfast at Gran Melia Arusha is largely regarded as a high point of the stay, offering a fantastic assortment that pleases a wide array of palates.
Dinner
At Gran Melia Arusha, the dining experience presents a mixed bag with some noteworthy highlights that guests appreciate. The rooftop bar emerges as a standout venue, showcasing incredible dishes suitable for both lunch and dinner. A rich, delicious buffet also draws positive remarks, with some guests considering it among their best culinary experiences. The variety of food options available is well-received, offering an intriguing array for visitors. However, dining costs can be high, with some guests noting the expense of over 50 euros per person for the dinner buffet.
Still, there are affordable alternatives, like enjoying a main course for $15, which fares better than expected in terms of cost. While the food is generally described as good, it doesn't always amaze and can sometimes fall short of expectations, particularly concerning value for money at the buffet restaurant. For those exploring The Rooftop and The Grill options, opinions reflect similar lukewarm sentiments, indicating good but not exceptional experiences. Ultimately, Gran Melia Arusha provides enjoyable dining with certain standout options amidst mixed reviews regarding price and satisfaction levels.
Rooms
Gran Melia Arusha offers an inviting blend of comfort, luxury, and aesthetic appeal in its guest accommodations. The rooms, modernly furnished and spacious, have been praised for their clean and fresh ambiance, offering a pleasant retreat for travelers. The hotel provides a variety of room options, including the Red Level rooms which come with enhanced benefits, adding another layer of indulgence to the stay.
Guests appreciate the comprehensive amenities available, ensuring comfort and convenience during their visit. Each room is designed thoughtfully, combining contemporary design with effective functionality. Many rooms offer picturesque garden views, adding to the tranquility and charm of the hotel setting. The quiet and beautifully decorated interiors enhance the overall experience, making it a serene escape for those seeking relaxation.
The general consensus points to excellent service and attention to detail, reflecting the hotel's commitment to quality. The combination of comfortable rooms and stunning garden landscapes create a harmonious environment, leaving guests with a memorable impression of their stay.
Cleanliness
Gran Melia Arusha generally receives positive feedback for its cleanliness, with many guests noting that the rooms are clean and comfortable, contributing to an overall pleasant stay. The hotel is often praised for its well-facilitated and well-maintained environment. The immaculate cleanliness reported by some guests adds to the appeal, and the hotel's green surroundings complement its clean atmosphere beautifully. While most reviews highlight these positive aspects, there are occasional comments suggesting room for improvement in attention to detail regarding cleaning routines and room hygiene levels. Despite these few critiques, the overall impression is one of good service and high cleanliness standards.
Staff
At Gran Melia Arusha, the staff is consistently praised for their friendliness and helpfulness, creating an inviting and welcoming atmosphere for guests. The team is described as courteous, attentive, and responsive to the needs of visitors, ensuring a comfortable and satisfying stay. Particular mention is made of individuals like Adam, who has left a positive impression with his amiable nature. Guests appreciate the exceptional hospitality and the efforts made by the staff to make everyone feel at home. While there are occasional mentions of a slower pace among the team, the overall experience is overwhelmingly positive, with staff characterized as wonderful and exceptionally friendly.
Pool
The Gran Melia Arusha offers guests a stunning 50-meter natural pool that serves as a real eye-catcher within the hotel's grounds. The pool area is consistently described as beautiful and great, complemented by attentive staff ready to enhance the guests' experience, such as making beds available for relaxation. An adjoining rooftop bar and restaurant add to the allure of the setting, providing a wonderful option for unwinding after a swim. While the pool's aesthetic appeal is undeniable, some guests have noted that the water can be quite cold, particularly during certain months like September, which may affect its usability. Overall, the pool and garden contribute significantly to the hotel's charming ambiance, offering a picturesque spot for leisure and enjoyment.
Yes, Gran Melia Arusha has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Gran Melia Arusha.
No, Gran Melia Arusha doesn't allow dogs.
Yes, parking facilities are available at Gran Melia Arusha.