The Mint Resort Isla Mujeres
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Summary of reviewsThe Mint Resort Isla Mujeres stands out for its prime location, providing guests with easy access to Playa Norte, the ferry terminal, restaurants, shopping and nightlife, all while maintaining a tranquil atmosphere. The proximity to the malecon and major tourist attractions makes it a convenient and appealing choice for travelers. Guests particularly appreciate the stunning ocean views available from many rooms and balconies, adding to the hotel's charm and value.
The hotel's breakfast service receives mixed reviews. While some guests enjoy the fresh fruit plates, eggs, beans, toast orange juice and coffee, others find the offerings somewhat basic and limited. Despite these criticisms, the friendly staff and pleasant terrace setting do bring a positive note to the breakfast experience.
Dinner offerings at the hotel's restaurant and bar garner positive feedback for their delicious food and vibrant atmosphere, especially the poolside bar with live music. However, some guests note areas needing improvement, particularly the restaurant's availability and the upkeep of the barbecues and family dining areas. Nevertheless, the hotel's location allows easy access to numerous dining options nearby, providing guests with culinary flexibility.
Room accommodations are praised for being spacious, clean and comfortable with some offering beautiful ocean views and private balconies. Suites particularly stand out for comfort and space. However, some rooms are noted to lack essential furnishings and amenities and there are occasional complaints about outdated furniture and cleanliness. Despite these issues, the helpful and friendly staff contribute significantly to a positive stay experience.
Cleanliness at the hotel receives mixed reviews. While many guests appreciate the overall maintenance of the rooms and public areas, others report issues with dirty linens, damp rooms and poorly maintained bathrooms. There are also mentions of old and run-down facilities needing better upkeep.
The hotel staff is frequently commended for their kindness, friendliness and exceptional service. Staff members receive particular praise for their helpfulness, warm welcome and excellent English skills, enhancing the guest experience significantly.
WiFi connectivity at the hotel is reliable in common areas such as the lobby and reception, but virtually non-existent in the rooms, which can be a source of frustration for guests needing consistent access.
The hotel offers multiple pool options with many guests finding the clean and photogenic pool areas an attractive place to relax. Although there are occasional concerns about cleanliness and pool size, overall feedback highlights the pools as a nice feature of the hotel, enhanced by the sea views from the poolside.
The location offers direct access to a nearby beach and is just a short walk from Playa Norte, known for its cleanliness and beauty. While the beachfront directly in front of the hotel is not ideal for swimming, the proximity to Playa Norte allows guests to enjoy beach activities easily.
The Mint Resort Isla Mujeres is suitable for families, featuring spacious rooms, a safe environment and amenities like a dedicated kids menu and a small pool for children. The family-friendly atmosphere and attentive service make it a favorable choice for family vacations.
Beds at the hotel receive mixed reviews with many guests finding them comfortable and clean, while others report issues with stained sheets and discomfort. The housekeeping staff is noted for their quick response to any problems, helping to maintain a positive experience overall.
In summary, The Mint Resort Isla Mujeres combines a fantastic location with friendly staff and decent amenities to create a generally positive stay experience, despite some areas needing improvement in room furnishings, cleanliness and WiFi coverage.
Categories
The hotel's breakfast service receives mixed reviews. While some guests enjoy the fresh fruit plates, eggs, beans, toast orange juice and coffee, others find the offerings somewhat basic and limited. Despite these criticisms, the friendly staff and pleasant terrace setting do bring a positive note to the breakfast experience.
Dinner offerings at the hotel's restaurant and bar garner positive feedback for their delicious food and vibrant atmosphere, especially the poolside bar with live music. However, some guests note areas needing improvement, particularly the restaurant's availability and the upkeep of the barbecues and family dining areas. Nevertheless, the hotel's location allows easy access to numerous dining options nearby, providing guests with culinary flexibility.
Room accommodations are praised for being spacious, clean and comfortable with some offering beautiful ocean views and private balconies. Suites particularly stand out for comfort and space. However, some rooms are noted to lack essential furnishings and amenities and there are occasional complaints about outdated furniture and cleanliness. Despite these issues, the helpful and friendly staff contribute significantly to a positive stay experience.
Cleanliness at the hotel receives mixed reviews. While many guests appreciate the overall maintenance of the rooms and public areas, others report issues with dirty linens, damp rooms and poorly maintained bathrooms. There are also mentions of old and run-down facilities needing better upkeep.
The hotel staff is frequently commended for their kindness, friendliness and exceptional service. Staff members receive particular praise for their helpfulness, warm welcome and excellent English skills, enhancing the guest experience significantly.
WiFi connectivity at the hotel is reliable in common areas such as the lobby and reception, but virtually non-existent in the rooms, which can be a source of frustration for guests needing consistent access.
The hotel offers multiple pool options with many guests finding the clean and photogenic pool areas an attractive place to relax. Although there are occasional concerns about cleanliness and pool size, overall feedback highlights the pools as a nice feature of the hotel, enhanced by the sea views from the poolside.
The location offers direct access to a nearby beach and is just a short walk from Playa Norte, known for its cleanliness and beauty. While the beachfront directly in front of the hotel is not ideal for swimming, the proximity to Playa Norte allows guests to enjoy beach activities easily.
The Mint Resort Isla Mujeres is suitable for families, featuring spacious rooms, a safe environment and amenities like a dedicated kids menu and a small pool for children. The family-friendly atmosphere and attentive service make it a favorable choice for family vacations.
Beds at the hotel receive mixed reviews with many guests finding them comfortable and clean, while others report issues with stained sheets and discomfort. The housekeeping staff is noted for their quick response to any problems, helping to maintain a positive experience overall.
In summary, The Mint Resort Isla Mujeres combines a fantastic location with friendly staff and decent amenities to create a generally positive stay experience, despite some areas needing improvement in room furnishings, cleanliness and WiFi coverage.
Family Friendly Hotel
Recent reviews suggest a positive guest experience, indicating a comfortable stay for families.
5-Star Hotel
This boutique hotel offers swimming pools, massage service and direct access to the Caribbean Sea. Set on tropical Isla Mujeres island, this resort provides a tranquil and relaxing atmosphere. The Mint Resort is known for its personalized service.
Hotel with Outdoor Pool
The resort offers an outdoor swimming pool, a children's pool, and a poolside bar. Some rooms are equipped with private pools.
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
Guest Reviews
The Mint Resort Isla Mujeres boasts an exceptional location, consistently praised by guests for its convenience and views. Situated just minutes from Playa Norte and the ferry terminal, the hotel sits right by the sea, offering breathtaking ocean views from many rooms and balconies. Its proximity to the city center ensures easy access to restaurants, shopping and nightlife, while maintaining a tranquil setting perfect for unwinding.
The hotel's positioning right on the malecon and close to popular tourist spots like the Isla Mujeres sign garners much appreciation. Guests laud the balance of being central yet surprisingly quiet, allowing for restful nights before diving into the island's attractions.
Additionally, the surrounding amenities include a full market just a short walk away, making stays even more convenient. This prime location coupled with competitive pricing makes The Mint Resort Isla Mujeres a favored choice for visitors seeking value without compromising on access to Isla Mujeres' highlights.
The Mint Resort Isla Mujeres offers a mixed experience regarding its breakfast service. While many guests praise the delicious and fresh variety, including fruit plates, eggs, beans and toast, others find it quite basic and limited in options. The breakfast is generally included in the stay, although some guests mention that it was not part of their package and had to be purchased separately. Positive feedback highlights the friendly staff and the overall quality of the breakfast, which includes fresh orange juice and coffee. However, several reviews point out that the offerings could be more extensive and better in quality-price ratio with some describing it as ordinary or not very abundant. Despite these criticisms, the breakfast has its moments of excellence, particularly when served on the pleasant hotel terrace. Overall, the breakfast meets basic expectations but leaves some room for improvement.
The The Mint Resort Isla Mujeres offers a varied dining experience that presents a mix of perceptions from guests. The hotel features a restaurant and a bar where visitors can enjoy delicious food and drinks, including a memorable Margarita. Notably, the food served at the bar receives praise for its delicious offerings and above-average quality. The atmosphere is enhanced by a poolside bar with live music, providing a lively and enjoyable dining setting.
For those looking for more dining options, the hotel's prime location is a significant advantage. Guests appreciate being close to a perfect area filled with numerous places to eat, ensuring that a variety of culinary experiences are easily accessible. This gives visitors the flexibility to explore nearby dining venues should they desire more diverse gastronomic adventures.
However, some areas need improvement, such as the restaurant's availability and the neglect observed in the barbecues and family dining area. Despite these points, the overall feedback highlights a generally positive dining experience with several standout factors, from the delicious bar food to the convenient location near great eateries.
The Mint Resort Isla Mujeres offers guests a mixed experience with its room accommodations. Guests frequently praise the rooms for being spacious, clean and comfortable with some offering stunning ocean views and private balconies. The suites, in particular, have been highlighted for their comfort, abundance of space and beautiful views. Air conditioning works well and daily cleaning along with fresh towels is appreciated.
However, many rooms are described as basic, lacking essential furnishings like tables, chairs, bedside lamps or hooks to hang clothes and towels. Some guests noted an absence of amenities like TV, Wi-Fi or a refrigerator. Complaints often touch on the outdated and worn-out furniture, inadequate lighting and occasional musty odors. Shared bathroom facilities are generally clean but sometimes under construction and lacking in privacy.
The hotel's location is highly praised—it's perfectly situated right by the sea, offering an excellent view and easy access to the beach. Despite the picturesque setting, the hotel could benefit from better upkeep and more complete furnishings. While the spaciousness of the rooms and the friendly staff are significant positives, the overall experience seems to be affected by the ongoing need for renovation and improved room amenities.
The Mint Resort Isla Mujeres offers a mixed experience when it comes to the quality of its beds, but there are numerous positive features noted in guest reviews. Overall, the beds are frequently praised for their comfort with many guests finding them cozy and clean. Some described them as super comfy, very pleasant and spacious, which adds to the overall favorable ambiance of the rooms.
Multiple reviews mentioned the sizable double beds in well-maintained and large rooms, many of which have ocean views that enhance the stay even further. Cleanliness seems to be a priority with sheets and beddings swapped out efficiently by the housekeeping staff, ensuring a hygienic environment for guests.
However, the quality of the beds appears inconsistent. Some people had problems with stained sheets and discomfort due to hard mattresses or below-par bedding quality. Certain guests reported their sheets were stained or even dirty upon arrival, though these issues seem to be remedied quickly by the staff. Others found the pillows to be comfortably enough once changed.
In summary, while there are fluctuating opinions about bed comfort and cleanliness at The Mint Resort Isla Mujeres, the location, spaciousness of the rooms and generally quick response from housekeeping to any problems help maintain a reasonably positive stay experience for many visitors.
The Mint Resort Isla Mujeres garners mixed reviews regarding its cleanliness. Many guests appreciated the overall cleanliness and maintenance of the hotel, noting that the rooms and bathrooms were often clean and the common areas were impeccable. Public spaces such as the shared roof terrace and shared amenities were highlighted as clean and comfortable. However, there were several significant concerns regarding cleanliness.
Some guests reported issues with dirty linens, damp rooms and stains on towels and bed sheets. Bathrooms, both communal and private, were frequently criticized for being very dirty with reports of mold, blocked toilets and instances of cockroaches. The pool area also faced complaints about cleanliness and ongoing construction which affected the environment.
Moreover, certain guests pointed out issues of general maintenance, such as old and run-down facilities, broken elevators and plaster coming off balconies. Laborers were noted to be slow in cleaning with some areas reportedly only being cleaned once every three days.
In summary, while the The Mint Resort Isla Mujeres receives praise for maintaining clean rooms and public spaces, recurrent issues in specific areas like bathrooms, linens and facilities indicate a need for more consistent and thorough cleaning practices.
The Mint Resort Isla Mujeres enjoys high praise for its exceptional staff, who are frequently described as kind, friendly and extremely helpful. Guests appreciate the warm welcome and excellent service provided by the front desk with particular mentions of attentive and resourceful employees like Jessica, Bruno and David. The hotel staff is known for their commendable English skills, making communication smooth and easy for international visitors.
The staff's commitment to hospitality is evident as they go above and beyond to assist guests, creating a welcoming and comfortable atmosphere. Many reviews highlight the staff's courteous, professional and caring attitudes, which significantly enhance the overall guest experience. The cleaning staff and waiters also receive compliments for their friendliness and the extra effort they put in to ensure guests' satisfaction.
However, a few reviews mention less positive interactions, such as instances of unhelpful or inattentive staff and some issues with the reception team. Despite these occasional criticisms, the majority of guests praise the hotel's personnel for their outstanding service and genuine kindness.
The Mint Resort Isla Mujeres offers a mixed experience when it comes to its WiFi connectivity. Guests noted that while the WiFi is strong and reliable in common areas such as the lobby and reception, it is practically non-existent in the rooms. Reviews frequently mention that the internet connection is good enough for activities like Zoom meetings in these public areas. However, the same level of connectivity does not extend to the rooms, where the WiFi signal is either incredibly weak or entirely unavailable. This inconsistent coverage has been a source of frustration for many visitors, who found it challenging to stay connected in their personal spaces. Therefore, for those planning to stay connected during their visit, the hotel’s common areas offer the best solution.
The Mint Resort Isla Mujeres offers a variety of pool options with multiple pools available for guests. Among the offerings, there are clean and pleasant pool areas where many find it relaxing to unwind. The hotel features nice, photogenic pools that receive ample sun, enhancing the overall visual appeal. Guests often appreciate the opportunity to relax by the moderate-sized, well-maintained pools. Balconies and rooms with sea views add to the charm of the poolside experience. However, some feedback has highlighted issues with cleanliness and the size of the pools with reports of the water being murky and the presence of a raw sewage smell at times. Despite the less favorable comments, many reviews mention the pools being clean and nice, providing a comfortable setting to enjoy a leisurely day by the water.
The Mint Resort Isla Mujeres boasts an enviable location with direct access to a nearby beach, making it an ideal place for beach lovers. Guests commonly highlighted the beach's cleanliness and quick access with Playa Norte just a five-minute walk away. The proximity to downtown and North Beach adds convenience for those looking to explore.
However, it's worth noting that the beachfront directly in front of the hotel is not suitable for swimming, described by some as a 'small no-swim beach.' Though it provides beautiful sea views and the calming sound of the waves, any real swimming or beach lounging is best enjoyed at Playa Norte, which guests can reach easily on foot.
Overall, the hotel's location offers stunning ocean views, ease of access to some of the best beaches in the area and beach facilities, although the immediate beachfront might not be perfect for a swim.
The Mint Resort Isla Mujeres proves to be an excellent choice for families seeking a pleasant and accommodating stay. The hotel offers spacious rooms, including large family shared rooms, making it easy for families to stay together comfortably. The family-oriented surroundings and controlled environment provide a sense of safety and peace for both parents and children.
Guests will appreciate the efforts made to ensure a kid-friendly experience, highlighted by the availability of a dedicated kids menu. The hotel also features a nice little pool, which is perfect for children to enjoy splashing around while parents relax.
The setting is described as quiet and tranquil, allowing families to unwind without disturbance. Additionally, the hotel is situated in a well-suited, safe area which contributes to the overall sense of security.
Amenities such as the ability to hold bags for the day after check-out at no extra cost further add to the convenience for families planning their activities. The beautiful terrace with beds and the pleasant, separated rooms offer both lovely views and privacy, enhancing the overall family experience.
Overall, The Mint Resort Isla Mujeres's family-friendly atmosphere, extensive amenities and focus on creating a safe, enjoyable stay for children make it a standout option for family vacations.
The outdoor pool at the The Mint Resort Isla Mujeres receives mixed feedback from guests with many highlighting positive aspects. Guests appreciate the various pool options, describing the pool area as a great place to relax with clean and spacious facilities. The downstairs area offers multiple pools, including two cute ones and a medium-sized clean pool that guests found particularly nice. The pool has the added charm of a sea view, making it a pleasant spot to unwind.
Cleanliness is noted positively in several reviews with terms like clean pool facilities and exceptionally clean pools being mentioned. Visitors also enjoyed relaxing by the pool, indicating it as a nice feature of the hotel. However, some guests found the pool small and noted occasional issues such as over-chlorination, a green hue making it unusable and a few instances of unpleasant smells. There were comments about the pool not being heated and thus cold in the afternoons.
In summary, while there are some drawbacks, the pool area at The Mint Resort Isla Mujeres is generally seen as a pleasant and relaxing spot with multiple clean pools and nice sea views.
The The Mint Resort Isla Mujeres offers a profoundly romantic experience for its guests, accentuated by incredible views and a serene ocean atmosphere. The staff and rooms are highly praised with spacious accommodations that provide a romantic ambiance, making it perfect for couples. Guests particularly enjoyed the ocean views with many highlighting the beauty of watching the sunset and sunrise from their rooms or balconies. The advantage of soundproof windows ensures that nights remain quiet, providing a calm setting where the soothing sound of the sea can be appreciated.
The hotel's location is excellent, providing convenient access to a quiet, uncrowded beach, making it an ideal getaway for both families and couples. Amenities such as the jacuzzi with a view and a nice bar and restaurant on the ground floor add to the overall charm. Although there were mentions of noisy construction, the predominant reviews focus on the romantic and relaxing experience with many guests cherishing the moments of falling asleep to the sound of the ocean and waking up to a beautiful sunrise. The The Mint Resort Isla Mujeres with its romantic ocean-side atmosphere, is ideal for a tranquil and memorable stay.
Location Show Map
Location
The hotel's positioning right on the malecon and close to popular tourist spots like the Isla Mujeres sign garners much appreciation. Guests laud the balance of being central yet surprisingly quiet, allowing for restful nights before diving into the island's attractions.
Additionally, the surrounding amenities include a full market just a short walk away, making stays even more convenient. This prime location coupled with competitive pricing makes The Mint Resort Isla Mujeres a favored choice for visitors seeking value without compromising on access to Isla Mujeres' highlights.
Breakfast
Dinner
For those looking for more dining options, the hotel's prime location is a significant advantage. Guests appreciate being close to a perfect area filled with numerous places to eat, ensuring that a variety of culinary experiences are easily accessible. This gives visitors the flexibility to explore nearby dining venues should they desire more diverse gastronomic adventures.
However, some areas need improvement, such as the restaurant's availability and the neglect observed in the barbecues and family dining area. Despite these points, the overall feedback highlights a generally positive dining experience with several standout factors, from the delicious bar food to the convenient location near great eateries.
Rooms
However, many rooms are described as basic, lacking essential furnishings like tables, chairs, bedside lamps or hooks to hang clothes and towels. Some guests noted an absence of amenities like TV, Wi-Fi or a refrigerator. Complaints often touch on the outdated and worn-out furniture, inadequate lighting and occasional musty odors. Shared bathroom facilities are generally clean but sometimes under construction and lacking in privacy.
The hotel's location is highly praised—it's perfectly situated right by the sea, offering an excellent view and easy access to the beach. Despite the picturesque setting, the hotel could benefit from better upkeep and more complete furnishings. While the spaciousness of the rooms and the friendly staff are significant positives, the overall experience seems to be affected by the ongoing need for renovation and improved room amenities.
Beds
Multiple reviews mentioned the sizable double beds in well-maintained and large rooms, many of which have ocean views that enhance the stay even further. Cleanliness seems to be a priority with sheets and beddings swapped out efficiently by the housekeeping staff, ensuring a hygienic environment for guests.
However, the quality of the beds appears inconsistent. Some people had problems with stained sheets and discomfort due to hard mattresses or below-par bedding quality. Certain guests reported their sheets were stained or even dirty upon arrival, though these issues seem to be remedied quickly by the staff. Others found the pillows to be comfortably enough once changed.
In summary, while there are fluctuating opinions about bed comfort and cleanliness at The Mint Resort Isla Mujeres, the location, spaciousness of the rooms and generally quick response from housekeeping to any problems help maintain a reasonably positive stay experience for many visitors.
Cleanliness
Some guests reported issues with dirty linens, damp rooms and stains on towels and bed sheets. Bathrooms, both communal and private, were frequently criticized for being very dirty with reports of mold, blocked toilets and instances of cockroaches. The pool area also faced complaints about cleanliness and ongoing construction which affected the environment.
Moreover, certain guests pointed out issues of general maintenance, such as old and run-down facilities, broken elevators and plaster coming off balconies. Laborers were noted to be slow in cleaning with some areas reportedly only being cleaned once every three days.
In summary, while the The Mint Resort Isla Mujeres receives praise for maintaining clean rooms and public spaces, recurrent issues in specific areas like bathrooms, linens and facilities indicate a need for more consistent and thorough cleaning practices.
Staff
The staff's commitment to hospitality is evident as they go above and beyond to assist guests, creating a welcoming and comfortable atmosphere. Many reviews highlight the staff's courteous, professional and caring attitudes, which significantly enhance the overall guest experience. The cleaning staff and waiters also receive compliments for their friendliness and the extra effort they put in to ensure guests' satisfaction.
However, a few reviews mention less positive interactions, such as instances of unhelpful or inattentive staff and some issues with the reception team. Despite these occasional criticisms, the majority of guests praise the hotel's personnel for their outstanding service and genuine kindness.
Wi-Fi
Pool
Beach
However, it's worth noting that the beachfront directly in front of the hotel is not suitable for swimming, described by some as a 'small no-swim beach.' Though it provides beautiful sea views and the calming sound of the waves, any real swimming or beach lounging is best enjoyed at Playa Norte, which guests can reach easily on foot.
Overall, the hotel's location offers stunning ocean views, ease of access to some of the best beaches in the area and beach facilities, although the immediate beachfront might not be perfect for a swim.
Family
Guests will appreciate the efforts made to ensure a kid-friendly experience, highlighted by the availability of a dedicated kids menu. The hotel also features a nice little pool, which is perfect for children to enjoy splashing around while parents relax.
The setting is described as quiet and tranquil, allowing families to unwind without disturbance. Additionally, the hotel is situated in a well-suited, safe area which contributes to the overall sense of security.
Amenities such as the ability to hold bags for the day after check-out at no extra cost further add to the convenience for families planning their activities. The beautiful terrace with beds and the pleasant, separated rooms offer both lovely views and privacy, enhancing the overall family experience.
Overall, The Mint Resort Isla Mujeres's family-friendly atmosphere, extensive amenities and focus on creating a safe, enjoyable stay for children make it a standout option for family vacations.
Outdoor Pool
Cleanliness is noted positively in several reviews with terms like clean pool facilities and exceptionally clean pools being mentioned. Visitors also enjoyed relaxing by the pool, indicating it as a nice feature of the hotel. However, some guests found the pool small and noted occasional issues such as over-chlorination, a green hue making it unusable and a few instances of unpleasant smells. There were comments about the pool not being heated and thus cold in the afternoons.
In summary, while there are some drawbacks, the pool area at The Mint Resort Isla Mujeres is generally seen as a pleasant and relaxing spot with multiple clean pools and nice sea views.
Romantic
The hotel's location is excellent, providing convenient access to a quiet, uncrowded beach, making it an ideal getaway for both families and couples. Amenities such as the jacuzzi with a view and a nice bar and restaurant on the ground floor add to the overall charm. Although there were mentions of noisy construction, the predominant reviews focus on the romantic and relaxing experience with many guests cherishing the moments of falling asleep to the sound of the ocean and waking up to a beautiful sunrise. The The Mint Resort Isla Mujeres with its romantic ocean-side atmosphere, is ideal for a tranquil and memorable stay.
Yes, The Mint Resort Isla Mujeres has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Mint Resort Isla Mujeres.
No, The Mint Resort Isla Mujeres doesn't allow dogs.
No, parking facilities aren't available at The Mint Resort Isla Mujeres.
No, The Mint Resort Isla Mujeres doesn't have a gym.
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