Promenade Service Apartment
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Summary of reviewsPromenade Service Apartment in Kota Kinabalu is highly praised for its superb central location, offering guests convenient access to an array of attractions and essential amenities. Visitors appreciate the close proximity to bustling shopping malls, local markets and a variety of restaurants, cafes and grocery stores. The strategic positioning within the city's heart facilitates seamless navigation for food hunts, shopping sprees and sightseeing tours, making it an ideal choice for both solo travelers and families. Ride-hailing services like Grab are also easily accessible, further enhancing the location's appeal.
The accommodations at Promenade Service Apartment are noted for their spaciousness, particularly suited for families and groups. Rooms include features such as queen-size beds, functional kitchens and reliable air conditioning, ensuring comfort for short and extended stays. While there are occasional mentions of noise from outside traffic and signs of aging furniture, the overall consensus is that the rooms are clean, comfortable and offer good value for money.
Cleanliness in the individual rooms is often highlighted positively with fresh towels and tidy surroundings contributing to a pleasant environment. However, common areas such as hallways, staircases and elevators require better maintenance with reports of cockroaches, cobwebs and odors being a concern.
The staff at Promenade Service Apartment are frequently described as friendly, helpful and accommodating. Guests particularly commend the front desk and receptionists for their professionalism and politeness. Security personnel also receive praise, contributing to a sense of safety and comfort. Though there are occasional comments about housekeeping needing improvement, the friendly and helpful nature of the staff significantly enhances the overall experience.
The Wi-Fi service receives mixed reviews. Some guests praise it for being fast and reliable, while others experience weak or non-functional connectivity. Prompt action from staff in resolving Wi-Fi issues is appreciated, but consistent and strong connectivity would be an improvement.
Parking is generally seen as a positive feature, despite the added cost and occasional difficulty in finding a spot late at night. Guests appreciate the availability of parking spaces and the option of basement parking, despite some challenges with the parking layout and requirements for parking coupons.
For those interested in nightlife, the apartment's location is ideal, being close to night markets, bars, pubs and nightclubs. However, the active nightlife and traffic can contribute to a noisy environment with disturbances from loud bikes and general night sounds being common.
Guests frequently praise the comfort of the beds, appreciating the queen size beds and air conditioning. Nevertheless, there are some inconsistencies with reports of old, uncomfortable beds in certain rooms needing replacement or improvement.
In summary, Promenade Service Apartment offers a convenient and comfortable stay with a strategic location, spacious rooms, friendly staff and good amenities. Addressing issues regarding common area cleanliness, Wi-Fi consistency and bed quality could further enhance the overall guest experience.
Categories
The accommodations at Promenade Service Apartment are noted for their spaciousness, particularly suited for families and groups. Rooms include features such as queen-size beds, functional kitchens and reliable air conditioning, ensuring comfort for short and extended stays. While there are occasional mentions of noise from outside traffic and signs of aging furniture, the overall consensus is that the rooms are clean, comfortable and offer good value for money.
Cleanliness in the individual rooms is often highlighted positively with fresh towels and tidy surroundings contributing to a pleasant environment. However, common areas such as hallways, staircases and elevators require better maintenance with reports of cockroaches, cobwebs and odors being a concern.
The staff at Promenade Service Apartment are frequently described as friendly, helpful and accommodating. Guests particularly commend the front desk and receptionists for their professionalism and politeness. Security personnel also receive praise, contributing to a sense of safety and comfort. Though there are occasional comments about housekeeping needing improvement, the friendly and helpful nature of the staff significantly enhances the overall experience.
The Wi-Fi service receives mixed reviews. Some guests praise it for being fast and reliable, while others experience weak or non-functional connectivity. Prompt action from staff in resolving Wi-Fi issues is appreciated, but consistent and strong connectivity would be an improvement.
Parking is generally seen as a positive feature, despite the added cost and occasional difficulty in finding a spot late at night. Guests appreciate the availability of parking spaces and the option of basement parking, despite some challenges with the parking layout and requirements for parking coupons.
For those interested in nightlife, the apartment's location is ideal, being close to night markets, bars, pubs and nightclubs. However, the active nightlife and traffic can contribute to a noisy environment with disturbances from loud bikes and general night sounds being common.
Guests frequently praise the comfort of the beds, appreciating the queen size beds and air conditioning. Nevertheless, there are some inconsistencies with reports of old, uncomfortable beds in certain rooms needing replacement or improvement.
In summary, Promenade Service Apartment offers a convenient and comfortable stay with a strategic location, spacious rooms, friendly staff and good amenities. Addressing issues regarding common area cleanliness, Wi-Fi consistency and bed quality could further enhance the overall guest experience.
Aparthotel with Parking
This aparthotel offers self-parking on site, subject to charges. There is also a public car park conveniently located nearby.
Aparthotel for Honeymoon
Aparthotel near Nightlife Spots
Aparthotel with Free Wi-Fi
Cheap Aparthotel
Accessible Aparthotel
Guest Reviews
Tucked away in the heart of Kota Kinabalu, the Promenade Service Apartment is praised for its superb location, making it a prime choice for travelers. Nestled in the city center, this accommodation offers convenient access to a myriad of attractions and essential amenities, making navigation both simple and enjoyable. Guests can easily reach bustling shopping malls such as Centre Point and Imago Mall, as well as savory food stalls, local markets like Sinsuran Market and the vibrant KK Waterfront—all within a comfortable walking distance.
Not only is the location central, but it also provides practical accessibility to a variety of services. Visitors noted the proximity to grocery stores, convenience shops like 7-Eleven, laundromats, banks and a plethora of restaurants and cafes catering to diverse culinary tastes. The strategic positioning in Kota Kinabalu's town area means guests rarely need to venture far for anything with plenty of choices just steps away.
This accessible and relaxing environment allows for seamless movement around the city. Whether embarking on a food hunt, shopping spree or sightseeing tour, the location serves as a convenient launching point. Also highlighted is the ease with which one can use ride-hailing services like Grab to further explore local tourist spots.
The Promenade Service Apartment with its central, strategic positioning, ensures that both solo travelers and families experience comfort and convenience. The ample nearby amenities significantly add to the allure of the accommodation, enhancing the overall stay with practical ease.
At the Promenade Service Apartment, the rooms are widely recognized for their impressive spaciousness and comfort, making them excellent options for families and groups. These rooms are well-equipped with features such as queen-size beds, functional kitchens and reliable air conditioning, ensuring guests have a pleasant stay. The majority of reviews highlight the rooms' cleanliness and suitability for both short and extended stays. Despite some minor issues like noise from outside traffic and occasional signs of aging, the overall consensus is that the accommodations are comfortable, clean and offer good value for money. The location is convenient, being close to eateries, shopping malls and other amenities, which adds to the appeal of the service apartments. While there are a few mentions of dated furniture and occasional cleanliness lapses, the positive aspects overwhelmingly focus on the spacious and comfortable living spaces that cater well to the needs of families and those seeking a budget-friendly stay.
At Promenade Service Apartment, guests frequently praise the comfort of the beds. The queen size beds and air conditioning are often highlighted as providing a restful night's sleep. The bedding, including pillows and blankets, is noted to be really comfortable, contributing to the overall positive impression. Many reviews mention that the bed is big and provides satisfactory support.
However, there are some inconsistencies in guests' experiences. Some rooms have beds that feel old with soft springs or bending mattresses and a few guests found the beds uncomfortable or in need of replacement. Issues such as bed sheets with stains and bed heads that keep moving were also reported. Additionally, the height of the beds and the need for pillow replacements were mentioned as areas needing attention.
While most find the beds at Promenade Service Apartment comfortable and suitable for a good night's sleep, addressing the noted issues could enhance the overall experience.
Promenade Service Apartment offers spacious rooms that are often clean and well-maintained, making it a comfortable stay for guests. Many reviews highlight the cleanliness of the individual rooms with fresh towels and tidy surroundings adding to a pleasant environment. The apartments are equipped with necessary amenities and the rooms are described as large and comfortable. The location and facilities are also appreciated with nearby restaurants and convenience stores providing additional convenience for visitors.
However, there is a contrasting sentiment when it comes to the common areas and overall property maintenance. Hallways, staircases and elevators often fall short on cleanliness with reports of cockroaches and cobwebs being a frequent concern. Fingerprints and slight odors have been noted in the elevators, while the hallways sometimes carry unpleasant smells. The toilets and bathrooms have room for improvement with occasional issues of dust and insufficient cleaning.
Overall, while the inside of the rooms generally meets cleanliness standards, the cleanliness of the surrounding areas and some common facilities require attention and better maintenance.
At the Promenade Service Apartment, the staff has left a memorable impression on guests, who frequently describe them as friendly, helpful and very accommodating. Many reviewers particularly appreciate the warmth and assistance from the front desk and the receptionists, highlighting their professionalism and politeness. Despite some isolated comments regarding the reception not being very friendly or greeting guests appropriately, the overall sentiment remains highly positive.
Guests frequently mention the promptness in responding to inquiries and the effectiveness of the service, attributes that contribute to the hotel's reputation for good customer service. Security personnel also receive praise for their excellent performance, adding to the sense of safety and comfort within the establishment.
While there are occasional mentions of housekeeping needing improvement and some common facilities posing minor issues, the favorable opinions of the staff overshadow these concerns. Regular feedback indicates that guests find the staff to be very accommodating, from reception to the operators and security guards, which significantly enhances the overall experience at the Promenade Service Apartment.
Promenade Service Apartment garners mixed reviews when it comes to its Wi-Fi service. On a positive note, several guests have praised the Wi-Fi, describing it as very excellent and fast. Other reviewers have highlighted that the connection is good and reliable once functioning properly. The staff has also been commended for their prompt action in resolving Wi-Fi issues when guests reported them.
However, there are numerous mentions of challenges with connectivity with several guests experiencing weak, slow or non-functional Wi-Fi. Some have pointed out that the internet was almost non-existent, while others indicated that they couldn't connect to the internet at all. In a few instances, guests had to resort to using their own mobile data due to the unreliable hotel Wi-Fi. It's clear that while there are positive aspects, improvements in the consistency and strength of the Wi-Fi connection would significantly enhance the guest experience at Promenade Service Apartment.
Promenade Service Apartment offers a variety of parking options, including basement parking, which is generally seen as a positive feature despite the additional cost of RM 3 per entry. Guests noted the availability of parking spaces, although finding a spot can sometimes be challenging, especially if returning late. The parking layout and access routes can be somewhat confusing and the direct access from the basement to the apartment is not straightforward. Although parking outside is also available, it comes with the requirement of a parking coupon. Despite these challenges, guests appreciated the safe, comfortable parking and the availability of parking discount stamps, which can help mitigate the additional expenses.
Promenade Service Apartment is ideally situated for those looking to explore the vibrant nightlife of the area. Located conveniently close to Sinsuran night market, bars, pubs and nightclubs, guests will find it easy to immerse themselves in the local entertainment scene. The night markets offer a lively atmosphere and a range of local goods, adding to the appeal of this accommodation.
However, it's worth noting that the active nightlife and traffic contribute to a noisy environment with disturbances from loud bikes and general night sounds being common. Despite the potential for nighttime noise, the proximity to nightlife attractions makes Promenade Service Apartment a suitable choice for travelers who prioritize easy access to local entertainment options.
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Location
Not only is the location central, but it also provides practical accessibility to a variety of services. Visitors noted the proximity to grocery stores, convenience shops like 7-Eleven, laundromats, banks and a plethora of restaurants and cafes catering to diverse culinary tastes. The strategic positioning in Kota Kinabalu's town area means guests rarely need to venture far for anything with plenty of choices just steps away.
This accessible and relaxing environment allows for seamless movement around the city. Whether embarking on a food hunt, shopping spree or sightseeing tour, the location serves as a convenient launching point. Also highlighted is the ease with which one can use ride-hailing services like Grab to further explore local tourist spots.
The Promenade Service Apartment with its central, strategic positioning, ensures that both solo travelers and families experience comfort and convenience. The ample nearby amenities significantly add to the allure of the accommodation, enhancing the overall stay with practical ease.
Rooms
Beds
However, there are some inconsistencies in guests' experiences. Some rooms have beds that feel old with soft springs or bending mattresses and a few guests found the beds uncomfortable or in need of replacement. Issues such as bed sheets with stains and bed heads that keep moving were also reported. Additionally, the height of the beds and the need for pillow replacements were mentioned as areas needing attention.
While most find the beds at Promenade Service Apartment comfortable and suitable for a good night's sleep, addressing the noted issues could enhance the overall experience.
Cleanliness
However, there is a contrasting sentiment when it comes to the common areas and overall property maintenance. Hallways, staircases and elevators often fall short on cleanliness with reports of cockroaches and cobwebs being a frequent concern. Fingerprints and slight odors have been noted in the elevators, while the hallways sometimes carry unpleasant smells. The toilets and bathrooms have room for improvement with occasional issues of dust and insufficient cleaning.
Overall, while the inside of the rooms generally meets cleanliness standards, the cleanliness of the surrounding areas and some common facilities require attention and better maintenance.
Staff
Guests frequently mention the promptness in responding to inquiries and the effectiveness of the service, attributes that contribute to the hotel's reputation for good customer service. Security personnel also receive praise for their excellent performance, adding to the sense of safety and comfort within the establishment.
While there are occasional mentions of housekeeping needing improvement and some common facilities posing minor issues, the favorable opinions of the staff overshadow these concerns. Regular feedback indicates that guests find the staff to be very accommodating, from reception to the operators and security guards, which significantly enhances the overall experience at the Promenade Service Apartment.
Wi-Fi
However, there are numerous mentions of challenges with connectivity with several guests experiencing weak, slow or non-functional Wi-Fi. Some have pointed out that the internet was almost non-existent, while others indicated that they couldn't connect to the internet at all. In a few instances, guests had to resort to using their own mobile data due to the unreliable hotel Wi-Fi. It's clear that while there are positive aspects, improvements in the consistency and strength of the Wi-Fi connection would significantly enhance the guest experience at Promenade Service Apartment.
Parking
Nightlife
However, it's worth noting that the active nightlife and traffic contribute to a noisy environment with disturbances from loud bikes and general night sounds being common. Despite the potential for nighttime noise, the proximity to nightlife attractions makes Promenade Service Apartment a suitable choice for travelers who prioritize easy access to local entertainment options.
No, Promenade Service Apartment doesn't have any pool.
No, a spa isn't available at Promenade Service Apartment.
No, Promenade Service Apartment doesn't allow dogs.
Yes, parking facilities are available at Promenade Service Apartment.
No, Promenade Service Apartment doesn't have a gym.
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