Visit Britain,the National Tourist Board for England had officially rated the property with 5 stars.
Summary of reviews related to the '5 Star' categoryThe Helaina is a true gem that provides a genuine 5-star experience. With exceptional attention to detail, the hotel staff welcome you with friendly and warm hospitality. The accommodation is brilliant and worthy of a 5-star rating. The room and breakfast are exceptional with faultless service. The hotel's location is excellent making it perfect for a lovely weekend break. The homely atmosphere at The Helaina makes it a fantastic stay. Overall, there is no doubt that The Helaina provides first class accommodation that is absolutely perfect. Show more