The Municipal Hotel Liverpool - MGallery
Hotel in Liverpool
8.8
Excellent
From $134
From $134
5-Star HotelSummary of reviews related to the '5 Star' categoryReviews of The Municipal Hotel Liverpool - MGallery reveal a mixed consensus about its five-star rating. The hotel boasts beautifully restored and decorated interiors with an exceptional and classy environment that could meet five-star standards in terms of ambiance and design. Guests described the decor as stunning and the overall quality of the hotel as luxurious. The staff, particularly Nick the manager, received high praise for exceptional service, which some guests did label as five-star.

However, many guests felt that the hotel fell short of true five-star experiences. Common complaints included the lack of basic amenities such as bathrobes and slippers, slow bar service and the need for guests to pay extra for access to the swimming pool and other facilities. The breakfast was frequently criticized for its sparse selection and perceived poor value, failing to meet guests' expectations of a five-star establishment.

While some aspects of the customer service were applauded, inconsistent housekeeping and other service shortfalls were noted. The hotel may offer a prestigious setting and stylish environment, but it lacks certain elements and efficiencies that are typically associated with a true five-star experience.

In summary, while The Municipal Hotel Liverpool - MGallery presents a luxurious and visually impressive stay, it misses the mark on several key five-star service and amenity expectations, making it feel more akin to a four-star experience for many guests.
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Trueman Court Luxury Serviced Apartments
Aparthotel in Liverpool
9.1
Excellent
Info Categories
5-Star Aparthotel


Luxury Aparthotel


Aparthotel with Free Wi-Fi


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The Royal Crest
Hotel in Liverpool
7.2
Good
Info Categories
5-Star Hotel


Luxury Hotel


Cheap Hotel


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Titanic Boat
Boat in Liverpool
6.5
Rated
From $340
From $340
Info
Approaching to the 30 James street the home of the Titanic will appear. This themed hotel is anchored in the Albert Dock, close to the Merseyside Maritime Museum and the city center. In this luxury hotel up to 8 guests can be accommodated.
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Categories
5-Star Boat


Luxury Boat


Dog Friendly Boat

Dogs Stay Free  

Dogs Stay Free  


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Stylish Stay! Near Anfield Stadium & City
Apartment in Liverpool
10
Excellent
Info Categories
5-Star Apartment

Apartment with Free Wi-Fi

Apartment with Parking

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The Captains House
Vacation Home in Liverpool
7.2
Good
From $151
From $151
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Dog Friendly Vacation Home

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68 more hotels nearby!
The Old Mill Barn with Hot Tub and Private use of Heated Pool 6.9 km from Liverpool
Vacation Home in Wirral
7.5
Good
From $400
From $400
Info Categories
5-Star Vacation Home

Vacation Home with Swimming Pool

Luxury Vacation Home

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Hillbark Hotel & Spa 7.9 km from Liverpool
Hotel in Wirral
5.6
Rated
From $470
From $470
Info Categories
5-Star Hotel

Boutique-style Hotel

Luxury Hotel

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2 The Quadrant Luxury Apartments - Hoylake 8.9 km from Liverpool
Apartment in Hoylake
8.1
Very Good
Info Categories
5-Star Apartment

Luxury Apartment

Apartment with Parking

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8 The Quadrant Luxury Apartments - Hoylake 8.9 km from Liverpool
Apartment in Hoylake
9.3
Excellent
Info Categories
5-Star Apartment

Luxury Apartment

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Buttercup Cottage 11.4 km from Liverpool
Vacation Home in Halsall
8.0
Very Good
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Vacation Home with Swimming Pool

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The Lodge 13.1 km from Liverpool
Vacation Home in Chester
9.2
Excellent
From $103
From $103
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Vacation Home with Parking

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The Old Stables 13.4 km from Liverpool
Vacation Home in Helsby
9.2
Excellent
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Vacation Home with Parking

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Plas Tirion Cottage 14.1 km from Liverpool
Vacation Home in Mostyn
9.7
Excellent
From $99
From $99
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Vacation Home with Parking

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Mickle Trafford Manor 14.3 km from Liverpool
Vacation Home in Chester
10
Excellent
From $463
From $463
Info Categories
5-Star Vacation Home

Luxury Vacation Home

Dog Friendly Vacation Home

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Original Glamping Pod with Hot Tub 14.6 km from Liverpool
Hotel in Frodsham
9.1
Excellent
Info Categories
5-Star Hotel

Luxury Hotel

Family Friendly Hotel

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Bee Stays - Crossbar Hotel 14.8 km from Liverpool
Hotel in Warrington
7.0
Good
Info Categories
5-Star Hotel

Luxury Hotel

Small Hotel

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Chester House Guest House 15.1 km from Liverpool
Bed & Breakfast in Chester
9.0
Excellent
From $95
From $95
5-Star Bed & BreakfastSummary of reviews related to the '5 Star' categoryChester House Guest House consistently receives high praise for its exceptional standards and quality. Guests are particularly impressed by the outstanding decor, which features carefully crafted and high-quality materials. Located on Hoole Road, it is considered among the best in the area and offers exceptional value, rated as the best in England by some visitors.

The guest house is described as lovely, an absolute gem and a place where everything is great. The property is often noted for exceeding expectations with its quiet, spacious and elegantly charming environment that surpasses customary standards. The quality finishes and furnishings throughout the guest house contribute to an overall excellent experience that warrants frequent recommendations.

Guests repeatedly express their desire to return with many stating they would definitely stay again. The staff is frequently highlighted as five-star, enhancing the overall exceptional experience. Some guests even go as far as to rate their stay as a perfect ten-stars.

Chester House Guest House is praised for its cleanliness, charm and elegance, making it a must-visit for travelers seeking high-quality accommodations with outstanding service.
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Glen Garth Guest House 15.2 km from Liverpool
Guest House in Chester
9.3
Excellent
From $71
From $71
Info Categories
5-Star Guest House

Luxury Guest House

Guest House with Parking

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Stone Villa Chester 15.2 km from Liverpool
Guest House in Chester
9.4
Excellent
From $155
From $155
5-Star Guest House
The property won the Gold 5 Star Guest Award, AA.
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Summary of reviews related to the '5 Star' categoryIf you're looking for a top-quality hotel experience in Chester, Stone Villa is the place to stay. Despite one comment about dated decor, guests overwhelmingly rate the facilities and service as exceptional, excellent and even magnifique! The warm and welcoming hosts go above and beyond to ensure guests are comfortable and have everything they need, from beautifully appointed rooms to an impressive breakfast menu featuring lovely unexpected added extras. Whether you're in town for a romantic getaway, attending a family funeral or just exploring the area, Stone Villa is the perfect choice. It's a little gem, an absolute gem with real personality and an ideal location. Highly recommended!
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*Additional taxes or fees may apply. Please check the final price before completing your booking.
Categories:
  •     5 Star (74)
  •     Luxury (64)
  •     Parking (46)
  •     Dog Friendly (27)
  •     Small (23)
  •     Free Wi-Fi (18)
  •     Family (9)
  •     Adult Only (7)
  •     Honeymoon (6)
  •     Romantic (5)
  •     Accessible (5)
  •     Sustainability Journey (5)
  •     Cheap (5)
  •     Boutique-Style (4)
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  •     Pool (4)
  •     Golf (3)
  •     Spa (3)
  •     Historic (3)
  •     Business (3)
  •     Indoor Pool (3)
  •     Heated Pool (2)
  •     Gym (2)
  •     Dogs Stay Free (2)
  •     Outdoor Pool (1)
  •     Private Pool (1)
  •     EV charging stations (1)
  •     Tennis (1)
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