Bel Air on Broadbeach - Official

Gold Coast -28.03519600, 153.43162500 , 2633 Gold Coast Highway (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsBel Air on Broadbeach - Official is overwhelmingly praised for its exceptional location, strategically situated opposite the Pacific Fair Shopping Centre and a tram stop, providing easy access to various amenities and attractions. It is ideal for business travelers given its proximity to the Star Gold Coast conference venue and a myriad of shops and dining options. The hotel's central location in Broadbeach allows for convenient access to public transport and walking tracks, making it a great base for exploring the Gold Coast.

The hotel's facilities, such as the well-maintained pool, gym and common areas and family-friendly spacious rooms contribute to a relaxed and enjoyable stay. The on-site café serving breakfast and lunch is highlighted for its quality coffee and affordable menus, even though the breakfast offerings drew mixed responses regarding variety and price.

Guests enjoy the convenience of nearby dining options with local restaurants, cafes and bars within walking distance and the BBQ area provides a pleasant alternative for cooking on-site. The rooms are largely praised for their spaciousness, cleanliness and well-equipped kitchens, offering comfort and practicality for longer stays, particularly for families. However, some inconsistencies in room upkeep and furnishings were noted.

While many reviews commend the hotel's cleanliness, there were reports of specific issues such as dirty floors and unclean bathrooms. Positive remarks about the helpful and friendly staff contribute further to the overall welcoming atmosphere of the hotel, although there were occasional mentions of variability in service quality.

The free and secure WiFi, while appreciated by many, was reported to be inconsistent at times with some experiencing weak signals and slow speeds. The gym, though small, was deemed sufficient by most, complementing other leisure facilities like the well-maintained pool areas, which are particularly favored by families.

The hotel's proximity to a stunning beach is frequently highlighted, making it a prime spot for beach enthusiasts. Secure, free parking adds convenience, even though there can be occasional challenges with space and navigation for larger vehicles.

In summary, Bel Air on Broadbeach - Official stands out for its fantastic location, convenient amenities and family-friendly environment, making it an ideal choice for business, leisure and family vacations in the heart of the Gold Coast. However, a few areas like room maintenance, WiFi stability and gym updates could use improvement to enhance guest satisfaction further.
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Categories
Aparthotel for Honeymoon
Bel Air on Broadbeach offers well-appointed apartments with ocean views, providing a relaxed and romantic atmosphere. Its proximity to the beach and local dining options makes it a great choice for honeymooners.

Romantic Aparthotel
Provides stylish apartments with private balconies and spa baths, offering a secluded and romantic retreat. Its central location allows couples to easily explore Broadbeach's dining and entertainment options.

Aparthotel with Free Wi-Fi
Located in Broadbeach, Bel Air offers free WiFi to its guests. This aparthotel ensures guests can stay connected.

Aparthotel with Parking
Located in Broadbeach, this aparthotel offers parking and well-appointed apartments. It is known for its quality accommodation and proximity to local amenities.

4-Star Aparthotel
Bel Air on Broadbeach is praised for its excellent location and comfortable apartments. The resort provides a range of amenities that cater to both short and long stays, ensuring a pleasant and convenient experience for all guests.

Aparthotel with Outdoor Pool
Bel Air on Broadbeach features a large cascading outdoor pool with a wading pool, designed in a Roman style. The property also has an indoor lap pool and several BBQ areas.

Aparthotel near The Beach

Aparthotel Taking Steps Towards Sustainability

Aparthotel with Swimming Pool

  Outdoor Pool  

Number of pools 2

Pool 1 information:

Location of the pool: Outdoor pool
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Accessible Aparthotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair   People who are deaf   People who are blind   People with autism   People with asthma  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
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Aparthotel with Gym

Room Types
One-Bedroom Apartment This self contained 1-bedroom apartment features a private balcony and fully equipped kitchen. Laundry facilities, satellite TV and a hair dryer is also provided. Please note that to add a sofa bed or rollaway bed - please request prior to arrival, confirmation is subject to availability.

Superior One-Bedroom Apartment with Ocean View This self contained 1-bedroom apartment has a satellite TV, fully equipped kitchen and a private bathroom with a hairdryer. The air-conditioned rooms offer comfortable furnishings. Free WiFi is also provided in this room type. Please note that to add a sofa bed or rollaway bed - please request prior to arrival, confirmation is subject to availability.

Two-Bedroom Apartment This modern, self contained apartment offers comfortable furnishings, a fully-equipped kitchen, laundry facilities, satellite TV, air conditioning, a balcony and hair dryer.

Superior Two-Bedroom Apartment with Ocean View This apartment has a satellite TV and kitchen facilities and 2 bathrooms. Free WiFi is included in this room type. .

Two-Bedroom Sub Penthouse with Ocean View This air-conditioned apartment features a balcony with elevated panoramic ocean views. There is a fully equipped kitchen and modern furnishings. It has cable TV, a hair dryer and laundry facilities. Free WiFi is included in this room type. Please note that to add a sofa bed or rollaway bed - please request prior to arrival, confirmation is subject to availability. Please note that if you require 2 queen beds or 4 single beds instead - please request prior to arrival, confirmation is subject to availability.

Superior Three Bedroom Apartment with Ocean View This apartment has a balcony, dishwasher and kitchenware. Please note that to add a sofa bed or rollaway bed - please request prior to arrival, confirmation is subject to availability. Please note that to add a rollaway bed - please request prior to arrival, confirmation is subject to availability. Please note that if you require 3 queen beds instead - please request prior to arrival, confirmation is subject to availability.

Studio The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Bel Air on Broadbeach is praised overwhelmingly for its exceptional location. Situated directly opposite the Pacific Fair Shopping Centre and a tram stop, it offers easy access to a variety of conveniences and attractions. The Star Gold Coast conference venue is also nearby, making it a prime spot for business travelers. Guests rave about the proximity to the beach, shops and dining options, often noting the short walking distances to these amenities.

Positioned centrally in Broadbeach, the hotel is an excellent base for exploring the Gold Coast. Public transport is highly accessible with buses and trams providing direct routes to popular destinations like Surfers Paradise and the heart of Broadbeach. Additionally, the area is well connected to walking tracks and parks, enhancing the overall experience for guests who enjoy city strolls.

Reviewers consistently mention that everything needed for a comfortable stay is nearby, including a variety of restaurants, entertainment venues and grocery stores. The hotel's facilities, such as the pool, gym and common areas, are also well-maintained, adding to the appeal. Families appreciate the spacious rooms and friendly staff, which contribute to a relaxed and enjoyable stay.

Overall, Bel Air on Broadbeach is highly recommended for its convenience, cleanliness and outstanding location. Whether visiting for business, leisure or a family vacation, guests find it an ideal choice for an accessible and comfortable stay in the heart of the Gold Coast.

Breakfast
Guests at Bel Air on Broadbeach have mixed reviews regarding the breakfast offerings at the hotel. While some visitors did not eat breakfast at the hotel and expressed a wish for more breakfast options, others found the on-site coffee shop to be quite enjoyable. Pleased patrons highlighted the quality of the coffee and the good value of breakfast in the cafe. Remarks about the friendly service delivering awesome breakfasts and great coffee stood out. However, some guests were less satisfied with the limited offerings and reported their breakfasts to be overpriced and not up to standard, citing instances of cold coffee and food. Despite the diverse feedback, the on-site coffee shop remains a notable aspect of the hotel’s available facilities.

Dinner
Bel Air on Broadbeach - Official offers a convenient dining experience for its guests, particularly those fond of exploring local culinary options. The prime location allows for an easy walk to numerous nearby restaurants, cafes and bars, situated within the bustling Broadbeach area. Guests appreciate the abundance of dining choices available just across the road at Pacific Fair and within walking distance from the property, making it easy to find beautiful food without the need for long commutes.

Families enjoy having meals on the balcony, though the space might be small for more elaborate dining setups. The BBQ area is praised for its cleanliness and ease of use, providing a nice alternative for those who prefer to cook. Availability of basic kitchen utensils, despite some issues with nonstick cookware and blunt knives, makes it possible to prepare breakfast and simple meals.

While the property doesn't feature its own bar or restaurant, it does boast an on-site café that serves breakfast and lunch with guests particularly recommending the egg and bacon roll. This small café, paired with the close proximity to the beach and other local amenities, rounds out the dining experience at Bel Air on Broadbeach.

Rooms
Bel Air on Broadbeach - Official offers a mix of both commendable and less favorable experiences from its guests. Highlighted in the reviews are the spacious, clean and well-equipped apartments that cater well to families, providing comfort and functionality. Many guests appreciated the lovely, calming aesthetics and the fantastic ocean views from higher floors. The amenities such as a fully-equipped kitchen, laundry facilities and air conditioning add to the convenience and comfort, especially for long stays and families with young children.

The location received high praise for its proximity to the beach, Pacific Fair shopping center and other local attractions, making it a convenient spot for guests. Pools were frequently noted as excellent with both indoor and outdoor options available. The free secure parking and helpful reception staff also contributed positively to the experience.

However, the reviews indicate an inconsistent experience concerning room conditions. While many rooms were described as clean, spacious and comfortable, others were noted as dated with run-down furniture, smelly carpets and various maintenance issues like cracked baths and broken fixtures. Some rooms required cosmetic upgrades and better cleaning with outdated furniture and musty smells detracting from the overall experience.

Overall, Bel Air on Broadbeach stood out for its excellent location, spacious accommodations and practical amenities, though a few aspects such as room maintenance and updates could improve the consistency of guest satisfaction.

Beds
The guest reviews of Bel Air on Broadbeach – Official reveal varied opinions regarding the hotel's beds. Many guests found the beds comfortable, highlighting phrases such as comfy beds and very comfortable. Positive notes include mentions of clean beds, a large and cozy main bed and comfort in self-contained apartments. A few reviews emphasized the good quality and firmness of king-sized beds which some guests appreciated.

However, some reviews express dissatisfaction, noting that the beds are either too hard, too soft or noisy. Common complaints include mattresses that are old or lumpy and beds made up of two singles pushed together. Pillows received mixed reviews as well with several guests finding them flat or uncomfortable. Additionally, pullout sofa beds were often described as old and uncomfortable.

Overall, while many guests had positive experiences with the bedding, a significant number mentioned concerns about comfort levels, suggesting potential room for improvement in bed quality and consistency.

Cleanliness
At Bel Air on Broadbeach, the cleanliness of the hotel receives mixed reviews from guests. Many guests praised the property for being clean and well-maintained, describing their apartments as clean, spacious and comfortable. Guests often found the rooms to be tidy and as described with some even highlighting the property as spotless and praising its facilities and spacious layout.

However, not all experiences were positive. A significant number of guests reported issues such as dirty floors, smelly carpets and unclean bathrooms. Some noted that their rooms had not been properly cleaned prior to their arrival and mentioned specific cleanliness issues like mold, pests and stains. Old furnishings and maintenance issues were also common points of critique with some apartments appearing tired and needing updates.

Despite these mixed reviews, the property's overall presentation and amenities, as well as the helpfulness of the staff, left a positive impression on many. For those prioritizing cleanliness, it might be wise to verify recent reviews or contact the property for assurance before booking.

Staff
The staff at Bel Air on Broadbeach - Official generally receive positive feedback with many guests praising their friendliness, professionalism and helpfulness. The reception staff, in particular, are often highlighted for their welcoming nature and smooth check-in processes. Many reviews mention that the staff are attentive and go out of their way to assist guests, contributing to a positive experience overall.

However, some guests have reported mixed interactions, indicating that the quality of service can vary. While most staff are described as pleasant and accommodating, a few reviews do mention instances of poor service or unprofessional behavior. Despite these occasional issues, the consensus appears to be that the staff are a strong asset to the hotel with many guests appreciating their warm and supportive demeanor.

Overall, while there are varied experiences, the majority of reviews reflect well on the staff's ability to enhance the stay at Bel Air on Broadbeach.

Wi-Fi
When staying at Bel Air on Broadbeach - Official, guests have varied experiences with the hotel's WiFi service. Many appreciate the free and secure WiFi provided, highlighting moments of great connectivity and good internet access for normal use. However, a significant number of reviews reveal that the WiFi can be unreliable at times.

Several guests encountered issues with weak signal strength, intermittent connections and slow speeds. Some reported problems with specific usages, such as casting to the in-room TV, streaming services like YouTube and Disney+ and using Chromecast. Others mentioned facing disruptions over the weekend or not having access to WiFi in certain rooms, such as the master bedroom.

The difficulty in maintaining a consistent and stable internet connection was a common frustration. Despite these challenges, the staff's responsiveness to technical issues, including TV reception, suggests that efforts are made to resolve problems when they arise. Overall, while the WiFi at Bel Air on Broadbeach - Official has its high points, it remains an area with room for improvement based on guest experiences.

Gym
Bel Air on Broadbeach offers a gym that receives mixed reviews from its guests. Many appreciate having access to gym facilities and there are positive mentions of its cleanliness and variety of equipment. Notably, some guests found the gym great, amazing and practical for their needs with a decent setup that includes a sauna and spa.

However, several reviews point out that the gym is quite small and has outdated or limited equipment, suggesting it could benefit from updates. Despite these issues, the availability of the gym, along with the fantastic pool area and helpful staff, adds to the appeal of the hotel's amenities. Overall, while the gym may not be the most modern, it serves its purpose for many guests, providing a convenient fitness option during their stay.

Pool
Bel Air on Broadbeach offers a pool experience that consistently delights guests with both indoor and outdoor options praised for their cleanliness and attractiveness. The heated pools stand out as particularly enjoyable, providing a perfect swim regardless of weather conditions. Families find it especially accommodating with kid-friendly and spacious areas inviting young swimmers to splash around joyfully.

Guests appreciate the well-maintained and secure facilities, including a sauna and spa that add to the relaxation factor. The outdoor pool, set in a beautifully maintained garden area, is often described as fantastic and lovely, ideal for lounging and taking in the surroundings. There is also a covered BBQ area by the pool, making it a complete leisure spot.

Despite occasional issues with accessibility and maintenance work, the overall impression remains positive. Visitors highlight the enjoyable atmosphere and the convenience of the hotel's location, just a short walk from the beach and nearby shopping. While there is a note on the limited supply of pool towels, the pristine condition and inviting nature of the pools make them a central feature of a satisfying stay at Bel Air on Broadbeach.

Beach
Bel Air on Broadbeach - Official enjoys a prime location near a stunning beach that guests consistently appreciate. The hotel's proximity to the beach, often described as "wonderful", "beautiful" and "fantastic", is one of its standout features. Guests love that the hotel is only a short, easy walk or about two blocks away from the beach, making it incredibly convenient for beachgoers.

The location offers not just beach access but also proximity to shops, restaurants and parks, which guests find very advantageous. Additionally, the views from the hotel are a highlight with many mentioning the "stunning views" and "views of the ocean" from their rooms or balconies.

Moreover, the property is well-situated near public transportation like the tram station, adding to its convenience. Guests repeatedly note the clean and spacious rooms, ideal for a comfortable stay and the excellent amenities like the pool, which is perfect for families with children. Overall, the location is described as perfect with everything within walking distance, making it a return destination for many visitors.

Parking
Bel Air on Broadbeach offers a mix of parking experiences to its guests, highlighting both the positive and challenging aspects. On the plus side, many guests appreciate the easy access to parking and the convenience of free and secure parking. The underground car park provides ample space and 24/7 access, which many find handy. Parking included with the stay and secure parking options, add significant value for guests.

However, some guests have pointed out occasional difficulties, such as limited availability of parking spots, especially for high vehicles. The parking layout with tricky corners and concrete pillars can be challenging to navigate, particularly for larger vehicles or those unfamiliar with the setup. Additionally, finding the entry to the parking area or specific allocated spots can sometimes pose a problem. Despite these issues, many found parking easy and convenient overall.

Guests without cars or those not needing frequent access to their vehicle might find Bel Air on Broadbeach particularly appealing due to its excellent location. While some suggest that parking might need improvement, the benefit of free secure parking included in the stay makes it a favorable choice for many travelers.

4 Star
Bel Air on Broadbeach offers a generally pleasant four-star experience with several notable positives mentioned in guest reviews. The hotel is appreciated for its clean and spacious apartments, making it a family-friendly choice with well-maintained facilities. Guests find the location convenient and the reception staff friendly and welcoming. The room layout is praised for being great and the air conditioning ensures comfort during the stay.

However, there are mixed opinions on whether the property fully meets the four-star standard. Some guests commented that the rooms and internal quality could benefit from updates to align with four-star expectations. Certain areas, especially bathrooms, show signs of wear and tear. Accessibility issues were also noted by a few reviewers.

Despite these drawbacks, many guests feel the hotel offers good value for money with some finding it more than expected and expressing a desire to return. The hotel’s amenities and service quality are mostly well-regarded, contributing to a relaxing and luxurious stay. The overall impression is that Bel Air on Broadbeach is a lovely choice for family vacations, offering a decent four-star experience, albeit with room for improvement in maintaining up-to-date standards.

Accessible
Bel Air on Broadbeach offers an accessible location for guests with disabilities, conveniently situated within easy reach of public transport options, including nearby buses, trams and taxis. The hotel is right on the tram line and across the road from a major shopping mall, providing great accessibility to shops, restaurants and the beach. Guests have noted the availability of free parking, which further adds to the convenience. Despite some challenges such as the entrance being hard to find and some road noise due to its highway location, the property's overall accessibility is well-regarded. The easy access to the main road and proximity to popular destinations like Pacific Fair and the casino enhance the appeal for those looking for convenience and mobility. Though noted as very accessible and advertised as such, efforts might be needed for navigating with a pram.

Outdoor Pool
Nestled in a luxurious 4-star environment, the outdoor pools at Bel Air on Broadbeach stand out as a highlight for many guests. With both indoor and outdoor options, visitors can enjoy a variety of swimming experiences, including a heated outdoor pool and a relaxing jacuzzi. The pool area is complemented by outdoor barbecue facilities, making it a perfect spot for a family gathering or a leisurely day in the sun.

The outdoor facilities are often praised for being clean, secure and spacious with plenty of room for kids to play and adults to relax. The pool and spa amenities are popular, though some guests felt the main outdoor pool was too cold despite the hot weather. Minor complaints aside, the overall impression is overwhelmingly positive with many describing the pools as fantastic and spectacular.

Families, in particular, laud the pools for being great for kids and the inclusion of a café offering great coffee adds to the convenience and enjoyment of the poolside experience. Even with some occasional mentions of the outdoor pool area appearing tired or the pool temperature being a touch too cold, the consensus remains that the pool facilities at Bel Air on Broadbeach contribute significantly to a delightful stay.

Luxury
Bel Air on Broadbeach - Official has been consistently praised for its luxurious atmosphere, making it an ideal destination for a lavish getaway. The property emits a luxurious feel throughout with modern fixtures, new exotic pillows and contemporary decor adding to the overall elegance. Guests have particularly highlighted the penthouse suites, which provide stunning spaces and spectacular views, offering an amazing experience that combines both comfort and the opportunity to explore the Gold Coast. The rooms are described as very classy, contributing to a very relaxing and sophisticated stay.

Romantic
Bel Air on Broadbeach offers a lovely romantic setting ideal for couples seeking a relaxing retreat. The hotel is great for a romantic getaway or even a honeymoon, creating a romantic ambiance within its luxurious rooms. Spectacular views of the Pacific Ocean add to the charm, making it perfect for those looking to enjoy intimate moments with a stunning backdrop. The area itself complements the romantic atmosphere, ensuring a memorable and serene experience for all couples.


Yes, Bel Air on Broadbeach - Official has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Bel Air on Broadbeach - Official.

No, Bel Air on Broadbeach - Official doesn't allow dogs.

Yes, parking facilities are available at Bel Air on Broadbeach - Official.

Yes, Bel Air on Broadbeach - Official has a gym.

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