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Summary of reviewsThe Phoenix Park Hotel in Dublin receives strong praise for its strategic location, offering easy access to public transportation and nearby attractions. Situated near Heuston Station, it is particularly favored for its convenience in exploring the city and its surroundings. The hotel is known for its welcoming and accommodating staff, who consistently receive positive remarks for their friendliness and professionalism.
The accommodations, while receiving mixed reviews, are generally noted for their cleanliness and comfort. Rooms are often described as spacious and clean, with modern bathrooms and exceptionally comfortable beds. The hotel maintains high cleanliness standards, offering a tidy and inviting environment for guests.
The breakfast offering receives a more varied response. While some guests appreciate the continental breakfast for its simplicity and reasonable pricing, others express a desire for more variety and hot options. Despite these mixed reviews, the breakfast experience is generally considered adequate by many guests.
Families find the hotel to be a suitable option due to its spacious family rooms and proximity to attractions like the zoo. The hotel staff's attentiveness, especially during emergencies or with luggage storage, adds to the positive experience for families.
Despite some limitations, such as the occasional small or outdated room and the lack of certain amenities expected from a three-star hotel, Phoenix Park Hotel offers a good value-for-money proposition. Its emphasis on comfort, cleanliness, and friendly service, combined with excellent transport links, makes it a solid choice for budget-conscious travelers. However, guests with specific mobility needs may find accessibility within the hotel challenging. Overall, visitors to the Phoenix Park Hotel appreciate its balance of location, service, and affordability when staying in Dublin. Show more
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Categories
3-Star Hotel
Located near Phoenix Park, this hotel offers a convenient location for exploring the park and surrounding areas. It provides comfortable accommodations and easy access to public transport. The hotel is a practical choice for nature lovers and city explorers.
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Room Types
Single RoomThis en suite room has a multichannel TV and direct line phone. Tea and coffee making facilities are included.
Double RoomThis en suite room has a multichannel TV and direct line phone. Tea and coffee making facilities are included.
Twin RoomThis en suite room has a multichannel TV and direct line phone. Tea and coffee making facilities are included.
Standard Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers soundproof walls, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Guest Reviews
7.6
Good
Location
The Phoenix Park Hotel is strategically positioned in a superb location that offers easy access to both the tranquil settings of Phoenix Park and the bustling city amenities of Dublin. Situated near Heuston Station, this hotel provides convenient connections to public transport, making it an ideal choice for travelers looking to explore Dublin and its surroundings with ease. Guests appreciate the proximity to the Luas tram line, airport bus stops, and various bus routes leading into the city center, which can be reached within a short 20 to 30-minute walk. The hotel's accessibility to popular attractions such as the Dublin Zoo and sites like the Guinness Storehouse further enhances its appeal. Nestled away from the crowded city center, it provides a quieter stay without compromising on the convenience of reaching the heart of Dublin and other key attractions. Beyond location, guests consistently note the welcoming and helpful staff, clean accommodations, and excellent value for money. Whether for leisure or a specific event, this hotel serves as an ideal base for exploring Dublin, its rich history, and vibrant cultural scenes.
Breakfast
The breakfast experience at Phoenix Park Hotel evokes a mixed range of impressions among guests, reflecting both appreciation and caution. While some guests express satisfaction with the continental spread, describing it as filling, reasonable, or even excellent, others highlight its simplicity and limited variety. The offerings typically include cereals, pastries like croissants and muffins, toast, coffee, and jams, aligning with the continental style. Guests appreciate the friendly staff contributing positively to the experience, and the breakfast is reasonably priced for some. However, the lack of hot options, such as cooked breakfast items, leaves a segment of visitors wanting more. Criticisms of the breakfast focus on the absence of a wider selection, industrial packaging for jam, and high costs in relation to what is available. Despite these limitations, some guests find the breakfast adequate and well-presented, with an added bonus of complimentary light breakfast options for those seeking simplicity.
Rooms
The Phoenix Park Hotel receives mixed reviews regarding its room accommodations, but several consistent positive features stand out. Many guests highlight the spaciousness of their rooms, with modern bathrooms enhancing the overall experience. Cleanliness is frequently noted, with rooms described as spotless and well-maintained. Comfortable beds are another common commendation, often paired with descriptions of cozy atmospheres that facilitate a restful stay. The hotel's location adds to its appeal, providing easy access to nearby attractions and efficient transport connections.
However, some variability in room size and conditions is reported, with a number of guests mentioning small or outdated rooms. Issues such as inadequate air conditioning and occasionally noisy surroundings detract from the experience for some visitors, and there are suggestions for improvements in amenities and upkeep. Despite these shortcomings, the combination of accommodating staff and a good value-for-money proposition makes Phoenix Park Hotel a compelling choice for many travelers.
Beds
At Phoenix Park Hotel, guests frequently highlight the comfort and quality of the beds as one of the standout features of their stay. The majority of visitors report enjoying exceptionally comfortable and spacious beds, contributing to a restful night's sleep. Many reviews emphasize the superior quality of the bedding and pillows, with terms like "super comfortable" and "extremely comfortable" appearing repeatedly. While there are occasional mentions of harder or smaller beds, these are outweighed by the frequent praise for the large, cozy beds that many guests found to be among the most comfortable in their hotel experiences. The hotel's emphasis on cleanliness also complements the bed quality, with guests noting that the rooms are consistently clean and well-maintained, enhancing the overall comfort and appeal of the accommodations.
Cleanliness
Phoenix Park Hotel presents an impressive record of cleanliness based on guest reviews. Guests commend the hotel for maintaining a consistently clean environment throughout, with fresh towels provided daily. Rooms are often described as very clean and comfortable, contributing to an inviting atmosphere. The bedding is highlighted for its cleanliness, along with spotless bathrooms which are often modern and well-stocked. Public areas and facilities within the hotel are also praised for their tidiness and efficient upkeep.
The hotel’s cleanliness standards extend beyond individual rooms, offering a welcoming and cozy environment. Many guests appreciate the overall tidiness and the newly refurbished and modernized decor. The cleanliness is complemented by friendly and professional staff, adding to the pleasant atmosphere of the hotel. Located close to Heuston train station, the hotel provides a tranquil and convenient option for visitors, with easy access to Phoenix Park and other attractions nearby.
Guests generally rate the hotel highly for delivering clean, well-maintained accommodations suitable for families and travelers seeking good value for money. Despite a few instances where deeper cleaning might be warranted, the overall impression of cleanliness is impeccable, leaving guests satisfied with their experience at Phoenix Park Hotel.
Staff
The staff at Phoenix Park Hotel consistently receives high praise from guests for their exceptional friendliness and helpfulness. Many reviews highlight the reception staff as particularly accommodating and courteous, going above and beyond to ensure a comfortable stay. The atmosphere created by the staff is welcoming, and they are always eager to assist with any requests or needs. While the hotel is well-connected to transport services, it is the attentive and professional service provided by the team that leaves a lasting impression on visitors, with special mentions of individuals who stand out for their dedication and hospitality.
Wi-Fi
The Phoenix Park Hotel offers a reasonably reliable WiFi experience, with many guests noting good or fast connections during their stay. The WiFi is available throughout the hotel, and several guests found the signal strong and stable. However, some visitors faced challenges, such as unclear instructions or needing to register with an external company, which could be a minor inconvenience for some. While the WiFi may be sufficient for basic usage on phones, it might struggle with larger tasks or devices. Overall, the hotel provides a good quality-price ratio, boasting a comfortable and clean environment, excellent transport links, and professional staff, making it a solid choice for travelers visiting Dublin.
Family
Phoenix Park Hotel provides a comfortable and welcoming environment for families visiting Dublin. Located conveniently near a bus stop, with easy access to attractions like Phoenix Park and the zoo, the hotel offers spacious family rooms that cater to the needs of both parents and children. Despite its location near a busy intersection, guests are pleasantly surprised by the quietness of the rooms. The family rooms are generously sized, featuring multiple beds, ample storage space, and bright, clean decor. The hotel staff is highly praised for their attentiveness, particularly in accommodating guests' luggage before and after their stay, and their understanding during emergencies. Additionally, the hotel's proximity to Heuston Station and nearby restaurants and convenience stores enhances its appeal as an ideal choice for families. While some reviews mention limitations regarding suitability for families, the overall atmosphere is friendly and the family-run nature of the hotel is appreciated by visitors.
3 Star
Phoenix Park Hotel offers budget travelers a practical and well-located accommodation option in Dublin. Situated conveniently near train and bus stations, it provides easy access to local sights and amenities, fitting the needs of short stays and family trips. Guests appreciate the hotel for its comfort and cleanliness, with many noting it as one of the more affordable choices in the city despite the absence of certain features typically expected of a three-star hotel, such as a bar. While there are concerns about the room sizes and the high prices relative to the offered amenities, the hotel still presents a good value for money with a welcoming atmosphere and friendly staff. Many travelers acknowledge the extraordinary quality-price ratio, considering Dublin's price standards. Overall, Phoenix Park Hotel serves as an adequate base for exploring Dublin, particularly suitable for those prioritizing budget over luxury.
Accessible
Phoenix Park Hotel offers a mixed experience in terms of accessibility for guests with disabilities. Situated in a convenient location, the hotel provides easy access to public transport options, including the Luas, which is beneficial for exploring the city. However, the hotel presents certain challenges for those with mobility issues. Some guests have noted the need to navigate a few steps, potentially making areas less accessible without mentioning this during the booking. Despite having rooms designated for guests with disabilities, several reviews mentioned discomfort with the room's setup, such as showers that require kneeling or using a shower seat, and bathrooms not entirely suitable for standing guests. Issues have also been pointed out with regards to wheelchair accessibility, as some rooms require guests to climb stairs, even when a request for wheelchair accessibility has been made in advance. Although the location and access to transportation meet expectations, the experience within the hotel itself may require additional consideration for individuals with specific mobility needs.
No, Phoenix Park Hotel doesn't have any pool.
No, a spa isn't available at Phoenix Park Hotel.
No, Phoenix Park Hotel doesn't allow dogs.
No, parking facilities aren't available at Phoenix Park Hotel.