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Summary of reviewsFairfield Inn & Suites Chattanooga I-24/Lookout Mountain offers a notably accessible and convenient location, situated right off the Interstate and in close proximity to major attractions such as Lookout Mountain, Ruby Falls and the Aquarium. Guests frequently appreciate the scenic views of Lookout Mountain and the safety of the area, making it a dependable choice for travelers. The hotel's location also benefits from being near downtown Chattanooga and a variety of dining options, further enhancing its attractiveness.
The breakfast at Fairfield Inn & Suites is generally well-received with guests enjoying the variety and quality of options available, including scrambled eggs, omelets, bacon and waffles. The cleanliness of the breakfast room and the helpfulness of the staff contribute positively to the dining experience. Despite a few comments about some items running out early or being below Fairfield/Marriott standards, most guests find the breakfast to be a standout feature of their stay.
Rooms at the hotel are described as exceptionally clean and well-maintained, providing a comfortable and welcoming environment. While the rooms are noted to be on the smaller side, particularly the king and double queen rooms, many guests find them sufficient for their needs, especially for short stays. Occasional remarks about damp or moldy smells and bed conditions do exist, but the overall emphasis is on the comfort and cleanliness of the accommodations.
Cleanliness is a consistent highlight throughout the hotel with guests praising the pristine condition of their rooms and the public areas, including the pool and lobby. The friendly and helpful staff further enhance the guests' positive experiences, making for smooth and enjoyable stays. The front-desk staff receive particular commendation for their courteous and efficient service.
The pool receives mixed reviews; it is appreciated for its cleanliness and suitable size for an evening of fun but is sometimes noted to be smaller than expected and occasionally busy. Some guests raised concerns about the water conditions, suggesting room for improvement in maintenance and heating.
The beds at Fairfield Inn & Suites mainly receive favorable reviews with many guests finding them exceptionally comfortable. Descriptions such as "soft comfortable beds" and "super comfortable" are common. However, a few guests experienced issues with bed depressions or uneven heights, but this is not the prevailing sentiment.
Overall, Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain is considered a convenient, clean and comfortable option with excellent customer service, making it a reliable choice for visitors to Chattanooga. Show more
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Categories
Accessible Hotel
This hotel is entirely wheelchair accessible, including its business center, gym, pool, and registration desk. It offers accessible parking spaces for cars and vans, assistive listening devices, braille/raised signage, and visual alarms in hallways. Accessible rooms feature roll-in showers and shower chairs.
3-Star Hotel
Located near I-24 and Lookout Mountain, this hotel offers comfortable accommodations and easy access to area attractions. Guests appreciate the complimentary breakfast and friendly service.
Hotel with Indoor Pool
This hotel features an indoor pool for guests.
Hotel with Heated Pool
Guests can use an indoor heated pool at this hotel. The pool area offers scenic views overlooking Lookout Mountain.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Room Types
King Studio with Sofa BedThis studio features a small refrigerator, microwave, and a sofa bed.
Queen StudioThis studio features a small refrigerator, microwave, and a sofa bed.
Queen Room with Two Queen BedsThis room features a small refrigerator and microwave.
King RoomThis room features a small refrigerator and microwave.
Queen Room with Two Queen Beds and Adapted Tub - Mobility AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled right off the Interstate, Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain boasts a highly accessible and convenient location. Guests consistently highlight the benefits of the hotel's strategic positioning, being close to major attractions like Lookout Mountain, Ruby Falls and the Aquarium. The proximity to downtown Chattanooga and numerous dining options, including fast food and sit-down restaurants like Logan’s across the street, further enhances its appeal.
The hotel’s elevated location offers stunning views of Lookout Mountain, contributing to a scenic and picturesque experience for visitors. The sense of safety in the area is emphasized, making it a reliable choice for travelers. Overall, the hotel’s setting combines convenience, beautiful views and closeness to key attractions, making it a prime choice for visitors to Chattanooga.
Breakfast
Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain offers a breakfast that generally receives positive feedback from guests. Many reviewers appreciated the variety and quality of options available, noting the delicious offerings such as scrambled eggs, omelets, bacon and waffles. The breakfast room's cleanliness and the helpfulness of the staff were frequently highlighted, contributing to an overall pleasant dining experience.
Guests often mentioned that the breakfast was "great" and "very good," with certain reviewers emphasizing the extensive choices that included oatmeal toppings, breakfast sandwiches and assorted pastries. The oatmeal toppings bar and waffle station were particular standouts for some.
However, there were occasional remarks about the breakfast being average or not meeting the typical Fairfield/Marriott standards. A few reviewers felt the selection could be more varied and noted that some items could run out early or be cold. Nevertheless, for many, the breakfast was a highlight of their stay and it even scored the best breakfast experience for some travelers on their longer trips. The location, clean and comfortable settings and friendly staff added to the positive overall impression.
Rooms
The rooms at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain generally receive positive reviews for their cleanliness with many guests noting that the rooms are exceptionally clean and well-maintained. Comfort is also frequently highlighted, especially with mentions of very comfortable beds and tidy accommodations. Some visitors appreciate that the rooms, while basic, are comfortable and provide a welcoming atmosphere for a short stay.
However, there are mixed feelings about the room sizes. Many reviews mention that rooms tend to be on the smaller side with specific mentions of the king and double queen rooms feeling a bit cramped. Despite this, there are guests who find the space sufficient for a family of four or even five, particularly appreciating the suites with additional seating like a couch and chair.
The bathrooms are described positively with several guests noting their good size. While most reviews focus on the cleanliness and comfort of the rooms, a few mention areas for improvement, such as the occasional damp or moldy smell and less than optimal bed conditions in some cases. Pillows and mattress firmness also received some negative feedback from certain guests.
Overall, the rooms are deemed suitable and comfortable, especially for short stays with excellent cleanliness being a standout feature.
Beds
Guests at the Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain have shared a range of opinions about the hotel beds. On the positive side, many guests have praised the beds for being exceptionally comfortable, describing them as some of the best and most comfortable hotel beds they have experienced. Descriptions such as "soft comfortable beds," "firm but not hard," and "super comfortable" are common. Moreover, the general comfort of both the beds and pillows has been frequently highlighted.
However, not all experiences were ideal. Some guests encountered issues like beds with significant depressions or uneven heights, which negatively impacted sleep quality. Nonetheless, the overall sentiment leans towards a favorable view of the beds with many guests emphasizing their comfort and contributing positively to the stay.
Cleanliness
The Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain consistently earns high praise for its cleanliness from guests. Reviews highlight the pristine condition of the hotel, from rooms to public areas such as hallways, elevators and the breakfast area. Guests frequently describe their rooms as clean, comfortable and spacious with well-maintained facilities. The cleanliness extends to the pool area and lobby, which is noted for its fresh scent.
The hotel's prime location near Lookout Mountain, Ruby Falls and Rock City enhances its appeal, making it a convenient and inviting choice for travelers. The friendly and helpful staff further contribute to a positive experience, ensuring a smooth and satisfying stay. Overall, the Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain offers an exceptionally clean and comfortable environment, complemented by excellent customer service and a good breakfast.
Staff
The staff at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain consistently receive high praise for their friendliness and helpfulness, creating a welcoming atmosphere for all guests. Visitors frequently noted the exceptional service and warm interactions with the team. Several standout employees were mentioned by name, highlighting their commitment to making each guest's stay enjoyable. The front-desk staff, in particular, garnered numerous compliments for their courteous and efficient service with check-in processes being smooth and hassle-free. The pleasant demeanor of the staff seems to reflect a genuine enjoyment of their roles, adding to the overall positive experience of staying at this hotel.
Pool
The pool facilities at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain receive mixed reviews with many guests appreciating its features. Phrases like "the pool was just big enough for an evening of fun" and "pool was nice" highlight that it provides a pleasant space for leisure. Guests frequently mention the cleanliness of the pool, noting that it is "clean" and "offered clean towels," making it a comfortable option for families, especially for activities with kids.
The pool is described as "lovely" and "refreshing," adding to its appeal as a recreational amenity. However, it is noted that the pool appears smaller in person than it does in pictures and sometimes gets busy, which might detract from the experience for those seeking a more private swim. Some concerns are raised about water conditions, such as the pool being "not heated" or "kinda dirty," and causing eye irritation for some guests.
Overall, while the pool at the Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain is appreciated for its convenience and cleanliness, a few guests recommend improvements in water temperature and maintenance.
Yes, Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain.
No, Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain doesn't allow dogs.
No, parking facilities aren't available at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain.
Yes, Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain has a gym.