Grand Museum Hotel, BW Signature Collection
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Summary of reviewsThe Grand Museum Hotel, BW Signature Collection, located in the heart of historic Delft, is highly praised by guests for its unbeatable and convenient location. Positioned near major attractions like the Old Church and close to public transport, its central yet tranquil setting is ideal for sightseeing, shopping and dining. The hotel's beautifully maintained surroundings and scenic views further enhance the visiting experience, providing a serene yet vibrant atmosphere.
Breakfast at the hotel is largely celebrated for its excellent, varied selection, fresh offerings and cozy ambiance, particularly in rooms adorned with Delft porcelain. Many guests commend the friendly and helpful breakfast staff, which adds to a pleasant dining start to their day. Although some guests felt the breakfast was crowded or overpriced, the overall sentiment remains positive.
While the hotel’s dining options, particularly breakfast, receive high marks, the lack of lunch and evening meals and occasional high price tags slightly detract from the experience. Nonetheless, the breakfast staff's attentive service and the quality of morning fare generally delight guests.
The guest rooms evoke mixed feelings ranging from spacious, clean and well-equipped environments to smaller, outdated quarters needing renovation. While some rooms offer charming decor and comfort, others face issues with ventilation, noise and cleanliness. Despite the historical charm of the building, consistency in room quality is an area for improvement.
Cleanliness at the hotel also receives varied reviews. Many rooms are described as clean and well-kept with praise for the cleaning staff. However, instances of mold, dust and improperly cleaned areas lead to some dissatisfaction. Prompt responses from staff help mitigate these issues, but better maintenance is suggested by guests.
One of the hotel's standout features is its exceptional staff. Consistently described as friendly, helpful and attentive, the personnel significantly enhances the guest experience. The reception team and hotel manager receive particular commendations for their efficiency and warm service.
The Wi-Fi at the hotel generally meets guests' needs with most finding it reliable and fast. However, occasional reports of weak signal strength and connectivity issues in certain rooms indicate some variability in service quality.
Families find the Grand Museum Hotel to be a perfect choice, appreciating spacious rooms, family-friendly amenities and child-centric activities. The friendly staff, cozy atmosphere and engaging environment contribute to a welcoming stay for families.
Guests interested in nightlife benefit from the hotel’s central location, which provides easy access to bars and clubs. However, the vibrant area can result in nighttime noise, which might disturb those seeking a quiet stay.
The beds receive largely positive reviews for comfort, though there are occasional mentions of older, less comfortable mattresses. Guests interested in the best sleep experience may wish to request rooms with newer bedding.
Regarding its four-star rating, some guests feel the hotel does not fully meet the expectations associated with this classification, particularly in terms of room amenities and overall comfort. Cleanliness concerns and aging facilities contribute to a perception that it offers more of a three-star experience.
Business travelers rate the hotel highly, likely due to its central location and reliable Wi-Fi. However, feedback in this area was incomplete.
In summary, the Grand Museum Hotel’s prime location, exemplary staff and family-friendly amenities are highly appreciated, while some inconsistencies in room quality and cleanliness affect the overall guest experience.
Categories
Breakfast at the hotel is largely celebrated for its excellent, varied selection, fresh offerings and cozy ambiance, particularly in rooms adorned with Delft porcelain. Many guests commend the friendly and helpful breakfast staff, which adds to a pleasant dining start to their day. Although some guests felt the breakfast was crowded or overpriced, the overall sentiment remains positive.
While the hotel’s dining options, particularly breakfast, receive high marks, the lack of lunch and evening meals and occasional high price tags slightly detract from the experience. Nonetheless, the breakfast staff's attentive service and the quality of morning fare generally delight guests.
The guest rooms evoke mixed feelings ranging from spacious, clean and well-equipped environments to smaller, outdated quarters needing renovation. While some rooms offer charming decor and comfort, others face issues with ventilation, noise and cleanliness. Despite the historical charm of the building, consistency in room quality is an area for improvement.
Cleanliness at the hotel also receives varied reviews. Many rooms are described as clean and well-kept with praise for the cleaning staff. However, instances of mold, dust and improperly cleaned areas lead to some dissatisfaction. Prompt responses from staff help mitigate these issues, but better maintenance is suggested by guests.
One of the hotel's standout features is its exceptional staff. Consistently described as friendly, helpful and attentive, the personnel significantly enhances the guest experience. The reception team and hotel manager receive particular commendations for their efficiency and warm service.
The Wi-Fi at the hotel generally meets guests' needs with most finding it reliable and fast. However, occasional reports of weak signal strength and connectivity issues in certain rooms indicate some variability in service quality.
Families find the Grand Museum Hotel to be a perfect choice, appreciating spacious rooms, family-friendly amenities and child-centric activities. The friendly staff, cozy atmosphere and engaging environment contribute to a welcoming stay for families.
Guests interested in nightlife benefit from the hotel’s central location, which provides easy access to bars and clubs. However, the vibrant area can result in nighttime noise, which might disturb those seeking a quiet stay.
The beds receive largely positive reviews for comfort, though there are occasional mentions of older, less comfortable mattresses. Guests interested in the best sleep experience may wish to request rooms with newer bedding.
Regarding its four-star rating, some guests feel the hotel does not fully meet the expectations associated with this classification, particularly in terms of room amenities and overall comfort. Cleanliness concerns and aging facilities contribute to a perception that it offers more of a three-star experience.
Business travelers rate the hotel highly, likely due to its central location and reliable Wi-Fi. However, feedback in this area was incomplete.
In summary, the Grand Museum Hotel’s prime location, exemplary staff and family-friendly amenities are highly appreciated, while some inconsistencies in room quality and cleanliness affect the overall guest experience.
Hotel with Parking
The hotel provides both on-site parking and covered public parking at the directly adjacent Prinsenhof Garage for a daily fee. This offers very convenient and accessible parking options.
EV charging stations
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
4-Star Hotel
Guest Reviews
Nestled in the heart of historic Delft, the Grand Museum Hotel, BW Signature Collection boasts an enviable location that has won the admiration of countless guests. Central to the city's key attractions, the hotel is just a short stroll from the train station and conveniently close to tram stops, providing easy access to The Hague and beyond. Its prime positioning right by the Old Church and amidst the charming canals places it within walking distance of the old town and major landmarks, such as the Oude and Nieuwe Kerk.
Guests consistently rave about the hotel's perfect location, which is described as unbeatable, exceptional and amazingly central. This serene yet central setting allows visitors to explore Delft's rich cultural heritage with ease, making it ideally situated for sightseeing, shopping and dining. The proximity to parking facilities, particularly the nearby Prinsenhof Parking Garage and an array of cafes, restaurants and markets enhances its appeal.
Moreover, the hotel's surroundings offer a delightful sense of tranquility while still being just steps away from the vibrant city center. The beautifully maintained buildings and the scenic views over historic Delft add to the overall ambiance, creating a unique and memorable experience. Whether visitors are here to soak in the rich history, marvel at the picturesque streets or simply enjoy a peaceful retreat, the Grand Museum Hotel provides a location that is both convenient and charming.
The breakfast experience at Grand Museum Hotel, BW Signature Collection received a spectrum of feedback, mostly leaning positive. Guests praised the excellent and varied selection, highlighting the delicious, extensive options and the fresh orange juice. The breakfast atmosphere was described as cozy and charming, particularly when the breakfast was served in the beautifully decorated room with Delft porcelain. Many appreciated the friendly and helpful staff, which contributed to a pleasant dining experience.
However, some issues were noted, such as the cramped space during peak hours and occasional comments on the breakfast room being too industrial or crowded. Some guests felt the breakfast was overpriced, especially when not included in the room rate. Despite these minor drawbacks, the overall sentiment was favorable with frequent mentions of the breakfast being well-cared-for and a highlight of their stay.
Guests at the Grand Museum Hotel, BW Signature Collection, generally found the dining experience to be commendable with particular praise directed towards the breakfast offerings. Many reviews highlighted the breakfast as 'very good,' 'excellent,' and 'delicious,' with frequent mentions of plentiful and tasty options available. The breakfast buffet was noted for its variety and quality and there were even special mentions of superb breakfasts on specific occasions such as Easter Sunday.
However, some guests had mixed feelings. While breakfast was enjoyed by many, some found it to be 'too industrial' or 'simple,' and a few noted that it could benefit from a higher standard. Despite these minor criticisms, breakfast was often described as 'better and more replenished on the second day,' suggesting a degree of improvement during the stay.
Moreover, the breakfast staff received positive feedback for their service, which added to the pleasant dining experience. On the downside, the hotel does not offer lunch or evening meals and a few guests found breakfast to be expensive or were dissatisfied with the setting of the breakfast room. The availability of breakfast only from 8.00 am also did not sit well with some guests.
Overall, the breakfast at the Grand Museum Hotel is highly regarded with the majority of guests enjoying a delightful start to their day despite a few areas that could use enhancement.
The rooms at the Grand Museum Hotel, BW Signature Collection, present a mix of experiences ranging from charming and comfortable to outdated and in need of renovation. Many guests appreciated the spaciousness of certain rooms, noting that they were big, comfortable and well-equipped with facilities like coffee makers and tea sets. Particularly highlighted were the clean and bright rooms, some with beautiful decor and modern touches, which provided a comfortable stay.
However, various reviews pointed out that room sizes varied significantly with some being uncomfortably small, especially those under the roof. Issues with ventilation and heating were common themes; many rooms were reported as too hot with inadequate cooling systems, which made sleeping difficult. Some rooms also faced problems with noise, either from the street or from poor sound insulation.
The decor of the rooms ranged from modern and friendly to old-fashioned and in need of updates. While some rooms had charming, eclectic decor with high ceilings and original windows, others were considered outdated with ancient carpeting and worn furniture. Cleanliness was another area of mixed feedback. While some guests found their rooms to be very clean and tidy, others encountered issues like dusty floors and mold.
Overall, the rooms at the hotel offer a range of experiences. Guests staying in the updated, spacious rooms with good facilities had a more pleasant stay, whereas those in the smaller, outdated and poorly ventilated rooms found their stay less comfortable. The hotel's historic charm seems to be a double-edged sword, providing character at the expense of consistent modern comfort.
Despite a few mixed opinions, the beds at Grand Museum Hotel, BW Signature Collection largely live up to expectations. Many guests praised the comfortable beds, often mentioning them as super or exceptionally comfortable, contributing to a great sleep experience. The beds were also described as being like clouds, adding to the overall comfort with big soft pillows and good bedding.
However, there were critical points raised by some visitors who found issues with older mattresses that needed replacement, beds that were too soft or narrow and the occasional hard or creaky bed. Some reviews noted the beds were small or composed of two pushed-together mattresses that tended to separate.
While feedback on bed comfort is mostly positive, pointing out comfortable and clean bedding, it's also clear that there is some inconsistency in the bed quality across different rooms. For those considering a stay, it might be a good idea to request a room with the newer, more comfortable bedding to ensure the best possible experience.
Visitors to the Grand Museum Hotel, BW Signature Collection had mixed experiences regarding cleanliness. Many guests found their rooms to be clean, tidy and comfortable with several mentioning that the hotel itself is well-maintained. Rooms were often described as clean and the cleaning staff received praise for their efforts. The bathrooms were generally clean, though some guests noted that the bathroom facilities were outdated.
However, there were recurring issues that detracted from these positive aspects. Several reviews mentioned that rooms were not cleaned properly, pointing to instances of mold, dusty floors and dirty carpets. There were also reports of finding other guests' belongings, such as underwear, left behind. Cleanliness issues extended to the breakfast area and some rooms had cobwebs, dirty curtains and clogged drains. These inconsistencies in cleanliness significantly affected some guests' stays.
Despite these shortcomings, the prompt resolution of complaints by the staff was appreciated and the overall cleanliness was deemed decent. The hotel’s old-world charm and historical atmosphere were noted positively, even as guests suggested a need for updates and better maintenance.
The Grand Museum Hotel, BW Signature Collection, has garnered considerable praise for its exceptional staff. Guests highlight the friendliness and helpfulness of the personnel with many noting that the staff was consistently attentive and courteous throughout their stay. From the reception desk to the breakfast room, the team’s warm and welcoming demeanor significantly enhanced the guest experience.
The reception staff, in particular, received numerous commendations for their efficiency and pleasant attitudes. Many guests appreciated the prompt and professional responses to their requests. The hotel manager was also singled out frequently for being exceptional and ensuring high standards of service.
Despite a few isolated incidents of unfriendliness at the front desk, the general consensus is overwhelmingly positive. The accommodating nature of the breakfast staff, along with the courteous and efficient service from the check-in team, contributed greatly to a pleasant stay for visitors.
Overall, the hospitality and professionalism of the staff at Grand Museum Hotel have left a lasting impression on guests, making their stay both enjoyable and memorable.
The Grand Museum Hotel, BW Signature Collection offers a generally positive experience when it comes to Wi-Fi availability. Many guests noted good Wi-Fi coverage and signal strength throughout their stay, making it adequate for general use and daily online errands. The Wi-Fi connection was often described as excellent, reliable and fast. There were many praises for the good reception and strong Wi-Fi connection, which contributed to a satisfactory guest experience. However, some reviews highlighted inconsistencies, mentioning weak or unstable Wi-Fi in rooms and occasional non-working internet access. Overall, while the Wi-Fi service at the hotel is largely reliable and meets general needs, there might be a few instances of less satisfactory experience in specific areas.
Grand Museum Hotel, BW Signature Collection is an ideal choice for families seeking a welcoming and accommodating stay. Boasting spacious family rooms and apartments, the hotel ensures ample space even for large family suitcases, including convenient options with two bathrooms. The rooms, though not deluxe, are cozy and perfect for relaxation, providing a peaceful ambiance around the courtyard.
The hotel staff is frequently praised for their friendliness and attentiveness, adding a special touch to the family atmosphere that permeates the establishment. Guests consistently note the child-friendly environment and family-oriented vibe, particularly during breakfast, which offers good vibes and a nice family-friendly atmosphere.
Furthermore, the property features engaging activities for kids, such as the captivating Malian drum band, contributing to a fun and memorable family time. The accommodating nature of the hotel, along with its pleasant and family-friendly amenities, makes it a highly recommended destination for those traveling with children.
Located in a lively area, the Grand Museum Hotel, BW Signature Collection offers a prime spot for those eager to experience the city's vibrant nightlife. With numerous bars and clubs just a short walk away, guests find themselves in the heart of the city's party scene. This central area is buzzing with various nightlife options, making it an ideal choice for those looking to enjoy a fun night out. The hotel is positioned close to many nightlife venues, yet it maintains a balance by offering a relatively quiet stay despite being in a bustling part of town. However, potential guests should note that the area can be quite noisy at night with sounds from nearby night owls and even the hourly church bells. This atmosphere might be less suitable for older guests or those seeking a warm and cozy environment for a peaceful night's rest. The surrounding nightlife scene is particularly popular among students and contributes significantly to the hotel's energetic ambiance.
Guest reviews of Grand Museum Hotel, BW Signature Collection, reveal mixed sentiments regarding its four-star rating, facilities and services. While the hotel boasts a great breakfast and extremely friendly, helpful staff, other aspects fall short of four-star expectations.
The rooms are described as simple but functional, although some guests noted that the bathrooms reflect the age of the building. The cleanliness is also a concern, particularly with old, dusty carpets. Several reviews state that the hotel lacks the amenities and comfort typical of a four-star establishment, suggesting it is more aligned with a three-star experience.
Overall, reviewers feel that the value for money is not adequate with some calling it too expensive for the level of service and facilities provided. Many guests express disappointment and suggest that the four-star rating overstates the actual quality and experience offered by the hotel.
The Grand Museum Hotel, BW Signature Collection, is highly rated for business travelers. Its rooms come with facilities that cater specifically to business needs, providing ample desk space and dedicated work areas. The business center and conference room facilitate meetings effectively, ensuring all necessary amenities are available for professional engagements.
The hotel's excellent central location plays a significant role in making it a top choice for business trips. It is conveniently situated near tram stops and surrounded by a variety of cafes and restaurants, making it easy for guests to balance work and leisure. The pleasant environment and well-equipped rooms contribute to a comfortable and efficient business stay.
Overall, the accommodation is deemed perfect for business travel due to its suitability and comprehensive facilities tailored for corporate guests.
The Grand Museum Hotel, BW Signature Collection in Delft is widely recognized for its romantic ambiance, making it an ideal spot for honeymooners. Guests frequently highlight the beautiful reception hall and excellent breakfast offerings as standout features, contributing to a memorable and pleasant stay. Despite some mentions of the honeymoon package not living up to expectations, many still describe their honeymoon experience as great with several recommending the location for such occasions. The decor of the hotel adds to its charm, enhancing the romantic atmosphere, even though the rooms are noted to be moderately comfortable. Overall, the hotel offers a lovely setting for newlyweds, complemented by thoughtful surprises and a serene environment.
The Grand Museum Hotel, BW Signature Collection, offers a charming and romantic experience for couples seeking a memorable stay. Renowned for its cozy and romantic rooms featuring trendy decor, the hotel provides a perfect backdrop for a romantic weekend. Guests have praised the ideal romantic setting and ambiance, enhanced by historical surroundings and a quiet location, despite occasional noise.
This hotel boasts rooms with romantic views over the city center, particularly from the top floors, making it an excellent choice for a romantic getaway. The romantic decoration in the rooms and the cozy atmosphere contribute to the overall experience, making guests feel very romantic inside. Enhancing the romantic vibe, the hotel offers perfect romantic breakfasts and nice romantic evenings.
The setting is further complemented by great wine and a night front desk staff known for their hospitality. For couples, the combination of attic and bath experiences adds to the romance. Overall, the Grand Museum Hotel provides a romantic ambiance and views that make for memorable stays in a charming and intimate environment.
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Location
Guests consistently rave about the hotel's perfect location, which is described as unbeatable, exceptional and amazingly central. This serene yet central setting allows visitors to explore Delft's rich cultural heritage with ease, making it ideally situated for sightseeing, shopping and dining. The proximity to parking facilities, particularly the nearby Prinsenhof Parking Garage and an array of cafes, restaurants and markets enhances its appeal.
Moreover, the hotel's surroundings offer a delightful sense of tranquility while still being just steps away from the vibrant city center. The beautifully maintained buildings and the scenic views over historic Delft add to the overall ambiance, creating a unique and memorable experience. Whether visitors are here to soak in the rich history, marvel at the picturesque streets or simply enjoy a peaceful retreat, the Grand Museum Hotel provides a location that is both convenient and charming.
Breakfast
However, some issues were noted, such as the cramped space during peak hours and occasional comments on the breakfast room being too industrial or crowded. Some guests felt the breakfast was overpriced, especially when not included in the room rate. Despite these minor drawbacks, the overall sentiment was favorable with frequent mentions of the breakfast being well-cared-for and a highlight of their stay.
Dinner
However, some guests had mixed feelings. While breakfast was enjoyed by many, some found it to be 'too industrial' or 'simple,' and a few noted that it could benefit from a higher standard. Despite these minor criticisms, breakfast was often described as 'better and more replenished on the second day,' suggesting a degree of improvement during the stay.
Moreover, the breakfast staff received positive feedback for their service, which added to the pleasant dining experience. On the downside, the hotel does not offer lunch or evening meals and a few guests found breakfast to be expensive or were dissatisfied with the setting of the breakfast room. The availability of breakfast only from 8.00 am also did not sit well with some guests.
Overall, the breakfast at the Grand Museum Hotel is highly regarded with the majority of guests enjoying a delightful start to their day despite a few areas that could use enhancement.
Rooms
However, various reviews pointed out that room sizes varied significantly with some being uncomfortably small, especially those under the roof. Issues with ventilation and heating were common themes; many rooms were reported as too hot with inadequate cooling systems, which made sleeping difficult. Some rooms also faced problems with noise, either from the street or from poor sound insulation.
The decor of the rooms ranged from modern and friendly to old-fashioned and in need of updates. While some rooms had charming, eclectic decor with high ceilings and original windows, others were considered outdated with ancient carpeting and worn furniture. Cleanliness was another area of mixed feedback. While some guests found their rooms to be very clean and tidy, others encountered issues like dusty floors and mold.
Overall, the rooms at the hotel offer a range of experiences. Guests staying in the updated, spacious rooms with good facilities had a more pleasant stay, whereas those in the smaller, outdated and poorly ventilated rooms found their stay less comfortable. The hotel's historic charm seems to be a double-edged sword, providing character at the expense of consistent modern comfort.
Beds
However, there were critical points raised by some visitors who found issues with older mattresses that needed replacement, beds that were too soft or narrow and the occasional hard or creaky bed. Some reviews noted the beds were small or composed of two pushed-together mattresses that tended to separate.
While feedback on bed comfort is mostly positive, pointing out comfortable and clean bedding, it's also clear that there is some inconsistency in the bed quality across different rooms. For those considering a stay, it might be a good idea to request a room with the newer, more comfortable bedding to ensure the best possible experience.
Cleanliness
However, there were recurring issues that detracted from these positive aspects. Several reviews mentioned that rooms were not cleaned properly, pointing to instances of mold, dusty floors and dirty carpets. There were also reports of finding other guests' belongings, such as underwear, left behind. Cleanliness issues extended to the breakfast area and some rooms had cobwebs, dirty curtains and clogged drains. These inconsistencies in cleanliness significantly affected some guests' stays.
Despite these shortcomings, the prompt resolution of complaints by the staff was appreciated and the overall cleanliness was deemed decent. The hotel’s old-world charm and historical atmosphere were noted positively, even as guests suggested a need for updates and better maintenance.
Staff
The reception staff, in particular, received numerous commendations for their efficiency and pleasant attitudes. Many guests appreciated the prompt and professional responses to their requests. The hotel manager was also singled out frequently for being exceptional and ensuring high standards of service.
Despite a few isolated incidents of unfriendliness at the front desk, the general consensus is overwhelmingly positive. The accommodating nature of the breakfast staff, along with the courteous and efficient service from the check-in team, contributed greatly to a pleasant stay for visitors.
Overall, the hospitality and professionalism of the staff at Grand Museum Hotel have left a lasting impression on guests, making their stay both enjoyable and memorable.
Wi-Fi
Family
The hotel staff is frequently praised for their friendliness and attentiveness, adding a special touch to the family atmosphere that permeates the establishment. Guests consistently note the child-friendly environment and family-oriented vibe, particularly during breakfast, which offers good vibes and a nice family-friendly atmosphere.
Furthermore, the property features engaging activities for kids, such as the captivating Malian drum band, contributing to a fun and memorable family time. The accommodating nature of the hotel, along with its pleasant and family-friendly amenities, makes it a highly recommended destination for those traveling with children.
Nightlife
4 Star
The rooms are described as simple but functional, although some guests noted that the bathrooms reflect the age of the building. The cleanliness is also a concern, particularly with old, dusty carpets. Several reviews state that the hotel lacks the amenities and comfort typical of a four-star establishment, suggesting it is more aligned with a three-star experience.
Overall, reviewers feel that the value for money is not adequate with some calling it too expensive for the level of service and facilities provided. Many guests express disappointment and suggest that the four-star rating overstates the actual quality and experience offered by the hotel.
Business
The hotel's excellent central location plays a significant role in making it a top choice for business trips. It is conveniently situated near tram stops and surrounded by a variety of cafes and restaurants, making it easy for guests to balance work and leisure. The pleasant environment and well-equipped rooms contribute to a comfortable and efficient business stay.
Overall, the accommodation is deemed perfect for business travel due to its suitability and comprehensive facilities tailored for corporate guests.
Honeymoon
Romantic
This hotel boasts rooms with romantic views over the city center, particularly from the top floors, making it an excellent choice for a romantic getaway. The romantic decoration in the rooms and the cozy atmosphere contribute to the overall experience, making guests feel very romantic inside. Enhancing the romantic vibe, the hotel offers perfect romantic breakfasts and nice romantic evenings.
The setting is further complemented by great wine and a night front desk staff known for their hospitality. For couples, the combination of attic and bath experiences adds to the romance. Overall, the Grand Museum Hotel provides a romantic ambiance and views that make for memorable stays in a charming and intimate environment.
No, Grand Museum Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at Grand Museum Hotel, BW Signature Collection.
No, Grand Museum Hotel, BW Signature Collection doesn't allow dogs.
Yes, parking facilities are available at Grand Museum Hotel, BW Signature Collection.
No, Grand Museum Hotel, BW Signature Collection doesn't have a gym.
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