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Summary of reviewsThe High Plains Hotel at Denver International Airport receives favorable reviews for its prime location, making it a convenient lodging choice for travelers needing quick access to Denver International Airport. The hotel’s proximity to the airport and major highways, coupled with a complimentary shuttle service, adds to its appeal. It's well-connected and surrounded by various dining options, which guests appreciate, though some wished for an on-site dining facility.
Guests generally find the breakfast experience positive with a good selection of classic American items and continuous availability of coffee and tea. Despite some comments about the breakfast being basic or minimal, the buffet style and frequent replenishment of hot and cold items are well-received. However, there are occasional issues with timing, variety and the breakfast area itself.
Rooms at the High Plains Hotel are typically praised for their cleanliness, spaciousness and modern amenities including small refrigerators, microwaves and coffee makers. Newly renovated rooms are particularly appreciated for their fresh, contemporary feel. However, some rooms are reported to have outdated features, cleanliness issues and noise concerns due to thin walls. Despite these inconsistencies, the overall comfort and size of the rooms are highlighted as positive aspects.
Cleanliness reviews are largely positive with many noting the hotel’s clean and organized facilities. Nonetheless, there are reports of certain areas like bathrooms and carpets needing extra attention and sporadic mentions of unpleasant odors. Maintenance and occasional overdue renovations are also pointed out as areas needing improvement.
The staff consistently receives high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. While most interactions are positive, there are occasional complaints about unprofessional or disinterested staff members. These isolated incidents suggest a need for more consistent service standards.
The hotel’s free wifi is appreciated for its reliability, though some guests encounter issues with connectivity. The pool’s closure during stays, attributed to maintenance or COVID-19 precautions, is a common frustration among guests. Parking also garners mixed reviews; while some find it convenient and spacious, others are dissatisfied with daily fees, limited spaces and navigating the parking lot.
Beds at the hotel are generally considered comfortable, providing a good night’s sleep, though some guests find the pillows lacking in comfort. There are mixed opinions on mattress firmness, but the beds’ overall comfort is a recurring theme.
For business travelers, the hotel is well-suited due to its location, business center and in-room work desks, although a more attentive front desk service and better building signage would enhance the experience. Accessibility features are positively noted with ADA rooms accommodating guests with disabilities, ensuring a comfortable stay.
In summary, the High Plains Hotel at Denver International Airport is a well-situated, comfortable and generally clean option for travelers. Its proximity to the airport and major highways, coupled with friendly service and spacious rooms, makes it a favorable choice, though areas like dining facilities, room maintenance and parking could use some improvements. Show more
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Categories
Hotel near Golf Courses
This hotel is located within 3 km of a golf course, offering quick access for travelers wanting to play a round. Its proximity to the airport also makes it convenient for arriving or departing guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Hotel with Heated Pool
Room Types
King RoomThis double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.
King Room with Mobility Accessible TubThis double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.
King Room with sofa bed and tub - Mobility AccessThis quadruple room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
King Room with Sofa Bed and Roll-In Shower - Mobility AccessThis quadruple room features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen BedsThis quadruple room features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa BedThis family room features air conditioning, heating and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
6.5
Rated
Location
The High Plains Hotel at Denver International Airport boasts a prime location that has garnered positive feedback from numerous guests. Its proximity to Denver International Airport (DIA) makes it an ideal choice for travelers needing quick access to early morning flights or a convenient stopover. Situated just a short drive away, the location is not only near the airport but also offers easy access to major highways, making it well-connected for both arrivals and departures.
Guests appreciate the added convenience of a shuttle service to the airport, enhancing its appeal for those with tight schedules. The surrounding area is well-equipped with several dining options within walking distance, providing ample choices for meals without the need to venture far. While the hotel is placed in a somewhat isolated area between the airport and the city, it still provides the necessary amenities and a calm environment, ideal for a short stay.
Additionally, the property’s cleanliness and the friendly service, particularly from the shuttle staff, further elevate its value for money. The location's advantage is underscored by its closeness to rental car drop-offs and the availability of essential services nearby. All in all, the High Plains Hotel at Denver International Airport presents a convenient and efficient lodging option for travelers prioritizing location and accessibility.
Breakfast
The breakfast at High Plains Hotel at Denver International Airport receives generally positive feedback from guests. Many appreciate the good selection and varied options available, describing the breakfast as simple but tasty with a substantial and classic American feel. Guests also enjoy the scrambled eggs, bacon, sausage and a variety of hot and cold items. Coffee and tea are available throughout the day, adding to the convenience.
While some note that the breakfast is minimal or basic, others commend the buffet style and the fact that food is frequently replenished. There are mentions of the breakfast being well-prepared with highlights like omelets and fresh fruit. The breakfast is often included in the room rate, representing good value for money.
On the downside, a few guests report issues with the timing of food availability, undercooked items and limited variety on busy days. There are also occasional complaints about dry bagels, lack of toasters and cramped breakfast areas. Despite these critiques, the overall sentiment leans towards a positive breakfast experience with plentiful options to start the day right.
Dinner
The High Plains Hotel at Denver International Airport benefits from its proximity to several dining options. Guests can find a variety of restaurants, including non-chain eateries within a short distance from the hotel. Despite the convenience of nearby restaurants, some guests expressed disappointment with the lack of an on-site dining facility and the absence of certain amenities such as a toaster at breakfast and complimentary water in the rooms. While the hotel staff directs guests to nearby food options and there are reasonable places to eat and drink close by, the hotel's own provisions could be improved, as noted by instances of cold food and expired items in the refrigerated section.
Rooms
High Plains Hotel at Denver International Airport offers a range of room experiences, balancing between positive aspects and notable areas for improvement. Newly renovated rooms are generally seen as nice and quite spacious, fitting comfortably for up to four people. Many guests appreciate the clean, comfortable and well-equipped rooms featuring amenities such as small refrigerators, microwaves, coffee makers and sometimes even a couch and coffee table.
Spaciousness is a recurring theme with several reviews highlighting the large, comfortable layout of the rooms, making them suitable for both solo travelers and those sharing the space. The bathrooms are often noted for their cleanliness and overall, the rooms are described as kept in good condition organized, neat and tidy. Guests have pointed out modern updates in some rooms, contributing to a fresh, contemporary feel.
However, not all experiences are uniformly positive. Some rooms appear worn and outdated with issues like peeling paint, chipped furniture and non-functional TVs. Noise can also be a concern due to thin walls and there are instances of rooms smelling musty or like smoke. Cleanliness is inconsistent; while many praise the hotel for its clean rooms, others report cleanliness issues, including dirty carpets and bathrooms, mold and even bed bugs.
The level of upkeep also varies with some guests finding the accommodations in need of an urgent overhaul. Despite these criticisms, the size and essential comfort of the rooms mean that staying here can be a decent option, particularly for those prioritizing space and basic amenities. The staff is mentioned as friendly and accommodating, which can enhance the overall stay experience.
Beds
The beds at High Plains Hotel near Denver International Airport generally receive positive feedback from guests. Many reviews highlight that the beds are comfortable with several guests specifically mentioning that the beds were very comfortable and offered a good night’s sleep. The size of the beds also appears to be a positive aspect, being described as big and huge.
However, there are a few mixed opinions regarding the pillows and the cleanliness of the bedding. While some guests found the bedding clean and soft, others pointed out issues with dirty sheets and lack of pillowcases. The pillows were frequently described as small, flat and uncomfortable, which detracted from the overall sleeping experience for some guests.
In terms of mattress firmness, there are contrasting views. While many guests praised the beds for being comfy and good, a handful described the mattresses as hard or rough. Despite these occasional criticisms, the overall consensus leans towards the beds being a comfortable place to rest.
The hotel seems to maintain a standard of clean and comfortable beds, making it a decent choice for travelers seeking restful sleep near the airport.
Cleanliness
The High Plains Hotel at Denver International Airport has received mixed reviews concerning its cleanliness, though the majority of feedback leans positive. Many guests praised the hotel for its newly renovated rooms, describing them as exceptionally clean, spacious and comfortable. The property itself was frequently noted as very clean and organized with clean and tidy rooms, fresh bedding and effective housekeeping services. Some reviewers highlighted that specific areas such as bathrooms and carpets could use extra attention, noting issues like dirty bathtubs, stained couches and unswept carpets. A few guests mentioned unpleasant odors and a general lack of cleanliness in certain parts of the hotel, including the lobby and elevators and pointed out instances of poor maintenance and overdue renovations. Despite these critiques, the hotel’s clean and comfortable rooms, along with its convenient location, were appreciated by many travelers.
Staff
The staff at High Plains Hotel at Denver International Airport receives consistent praise for their friendliness and helpfulness. Many guests have highlighted the positive experiences they had with the front desk personnel, often describing them as pleasant, courteous, professional and accommodating. Specific mentions of friendly and kind morning and night staff further underscore the general atmosphere of attentiveness and warm hospitality.
Despite the overwhelmingly positive feedback, a few guests have noted encounters with less-than-ideal service. Some reviews mention staff who were disinterested, unwelcoming or even rude. There were isolated incidents involving impolite behavior and poor customer service, including unmotivated and unprofessional attitudes.
Overall, while the majority of guests commend the pleasant and efficient staff, the hotel could benefit from addressing the occasional lapses in service to ensure a consistently high standard of hospitality.
Wi-Fi
Many guests at the High Plains Hotel at Denver International Airport appreciated the availability of wifi with some describing it as excellent, fast and reliable. Some reviewers commended the strong wifi signal and dependable connection. However, there were also mentions of the wifi being slow and spotty with a few guests noting difficulties in accessing the network or receiving no information about it at check-in. While the hotel does provide wifi, the experience seems to vary with some guests enjoying seamless connectivity and others facing issues with the internet being unreliable or unsecured.
Pool
The High Plains Hotel at Denver International Airport has received notable feedback regarding its pool facilities. Unfortunately, multiple guests reported that the pool was closed during their stay. The closures were variously attributed to maintenance, indefinite shutdowns and COVID-19 precautions. Despite the hotel's website indicating the presence of a pool, guests found it unavailable or inaccessible. These reviews suggest that potential visitors should verify the hotel's current amenities if a pool is a significant part of their plans.
Parking
Visitors to the High Plains Hotel at Denver International Airport have a variety of opinions about the parking situation. Many guests found the parking to be spacious and easy to maneuver with some reviews highlighting that parking was included in their reservation, which provided convenience during their stay. However, several others noted that there is a daily parking fee, often quoted around $8 to $10, which was deemed as an extra charge and occasionally inconsistent with the hotel's stated pricing.
On the downside, the parking spaces are described as limited and at times difficult to find with some guests specifically advising against parking under the trees due to issues with bird droppings. The parking lot's layout also received criticism for being hard to navigate. Moreover, the additional charges for parking left several guests feeling disgruntled, as they were not always clearly communicated or justified. Despite these mixed reviews, the provision to park vehicles for extended periods was appreciated by guests who were traveling out of the airport for multiple days.
Business
High Plains Hotel at Denver International Airport is particularly well-suited for business travelers. Its prime location offers easy access to both the airport and various business venues, making it ideal for short stays and business meetings. The presence of a business center and in-room work desks further supports productivity needs. While the property excels in functionality and convenience, some guests noted that the front desk staff appeared overworked and were frequently on their cell phones. Additionally, the building lacks clear signage, which could be improved for better identification. Despite these minor drawbacks, the hotel is considered excellent and adequate for business trips.
Accessible
High Plains Hotel at Denver International Airport has received positive feedback regarding its accessibility features. Guests have noted that the hotel offers ADA rooms, providing necessary accommodations for those with disabilities. Several visitors mentioned being assigned handicap accessible rooms, even when booking standard options, which highlights the hotel's flexibility and consideration for accessibility needs.
The hotel is described as having easily accessible and wheelchair-friendly features, contributing to a comfortable stay for all guests. Cleanliness is also highlighted alongside accessibility, ensuring that the facilities meet high standards. Overall, the combination of accessible rooms and thoughtful design makes the hotel a convenient choice for travelers requiring additional accessibility accommodations.
Yes, Spark by Hilton Denver International Airport has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Spark by Hilton Denver International Airport.
Yes, Spark by Hilton Denver International Airport welcomes dogs.
Yes, parking facilities are available at Spark by Hilton Denver International Airport.
No, Spark by Hilton Denver International Airport doesn't have a gym.