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Summary of reviewsThe Best Western Macrander Hotel Dresden receives high praises for its excellent location. Situated in a quiet area just outside the city center, the hotel offers a serene environment with easy access to key attractions and public transportation. Guests appreciate its proximity to Neustadt, where they can find a variety of bars and restaurants within walking distance. The efficient transport connections, including a tram stop that takes around 10-15 minutes to reach the city center and a bus stop directly in front of the hotel, make exploring Dresden hassle-free. The hotel's accessibility from the highway and its soundproofed rooms ensure a peaceful stay, despite being near a main road.
One standout feature mentioned by guests is the breakfast buffet, often described as excellent with a diverse and fresh spread catering to all types of eaters. Friendly and attentive staff further enhance the breakfast experience, making it a highly recommended part of the stay, despite some finding the cost a bit high.
The hotel rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Large, clean bathrooms and comfortable beds, particularly the King Size ones, contribute to a pleasant stay. Room amenities such as air conditioning, large TVs and the absence of carpets ensure a comfortable and hygienic environment. Although some guests noted that the rooms could use updates to the furniture and amenities like minibars, overall, the rooms provide a comfortable base for travelers.
The hotel's cleanliness generally receives favorable reviews, though some guests reported inconsistencies, particularly in the bathrooms. The professional and friendly staff significantly enhance the overall experience, often being commended for their helpfulness and positive demeanor.
Despite some criticisms regarding the dinner options being limited and occasionally overpriced, the availability of dining choices at a neighboring Marriott hotel provides a satisfactory alternative. The inclusion of a small evening menu and a hotel bar open until midnight offers a reasonable dining experience for most guests.
The free WiFi receives a mix of reviews with many guests finding it good and easy to connect, though a few experienced unstable connections and restricted access. For fitness and wellness facilities, the hotel partners with a neighboring establishment, offering access to a gym, pool and sauna for a small fee. The pool, although clean, was found to be quite cold by some guests.
Parking options at the hotel cater to diverse needs with both free street parking and paid secure parking available. While some found the parking fees a bit high, the variety of options ensures that most guests can find a suitable solution.
Overall, the Best Western Macrander Hotel Dresden offers a blend of convenience, comfort and friendly service, making it an attractive choice for visitors to Dresden. Show more
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Categories
Hotel with Swimming Pool
This hotel offers a swimming pool and a personal atmosphere. It provides air-conditioned rooms and is well-located for accessing the old town and other attractions.
Indoor Pool
Business Hotel
This hotel provides standard business amenities, including meeting spaces and internet access. It offers a reliable option for business travelers seeking convenience and comfort.
Hotel with Parking
This hotel has both free and paid parking options. There is free street parking available nearby and in the side streets. The hotel offers an underground garage and parking spaces directly at the hotel.
EV charging stations
Hotel with Gym
The hotel's gym is located in a neighboring hotel, providing guests with access to fitness facilities, a swimming pool and a sauna for a small fee. There are additional amenities like an infrared cabin available for use.
Hotel with EV Charging Stations
If this hotel offers EV charging, its location and the reliability of the Best Western brand would be appealing. It provides a balance of comfort and convenience for EV-driving travelers.
Hotel with Indoor Pool
This hotel includes an indoor pool, a sauna, and a fitness center. These amenities provide guests with opportunities for both relaxation and exercise during their stay.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.
Business Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 1 bed.
Business Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.
Comfort Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
The Best Western Macrander Hotel Dresden boasts a highly favorable location according to guest reviews. It is situated in a quiet area just outside the city center, offering a serene environment while still being well-connected to key attractions and public transportation. Guests particularly appreciate its proximity to Neustadt, which is within walking distance, allowing easy access to a variety of bars and restaurants. The city center can be reached by tram in approximately 10-15 minutes with tram and bus stops conveniently located close to the hotel, including a bus stop directly in front of the hotel. This makes it easy for guests to explore Dresden without any hassle.
The hotel's location is also praised for being easily accessible from the highway, making it a convenient choice for travelers arriving by car. Despite being situated on a main road, the hotel maintains a quiet atmosphere with soundproofed rooms ensuring a peaceful stay. Guests have also noted the beautiful views over Dresden from the hotel, enhancing the overall experience.
Whether traveling for business or leisure, guests find the hotel's location to be ideal, highlighting its excellent public transport connections and the ease of reaching popular destinations such as the old town, the military history museum and the Hechtviertel neighborhood. In summary, the Best Western Macrander Hotel Dresden offers a blend of tranquility, convenience and accessibility, making it a favorable choice for visitors to Dresden.
Breakfast
The breakfast experience at Best Western Macrander Hotel Dresden consistently receives high praise from guests. Described frequently as excellent, very good and even a dream, the breakfast buffet promises a satisfying and diverse spread. Guests appreciate the great selection available, noting it has something for every type of eater and is constantly replenished, ensuring freshness and variety. The breakfast staff are often highlighted for their friendliness and attentiveness, contributing to an overall pleasant dining experience.
However, there are mentions of the cost being on the higher side with some guests finding the price of around €19 to €22 per person a bit steep. Despite this, many feel that the quality and assortment justify the expense with comments like worth its price and very delicious frequent in reviews.
For those looking for alternatives, there are mentions of good breakfast options available at a neighboring hotel, which some guests have found satisfactory as well. Nevertheless, the overwhelming majority of reviews underscore the enjoyment and quality of breakfast at the hotel, making it a standout feature for many visitors.
Dinner
Dining at the Best Western Macrander Hotel Dresden offers a mixed experience. Guests can enjoy a small but sufficient menu in the evenings with options like pizza and Flammkuchen available at the restaurant bar. However, the hotel restaurant itself is closed on Fridays, which might inconvenience some guests. Additionally, the in-house dinner menu has received criticism for being overpriced and greasy and the beers and other alcoholic beverages were deemed too costly and unpalatable by some diners.
For those looking for alternative dining options, dinner is also available at the neighboring Marriott, which has been described as satisfactory. The hotel bar remains open until midnight, providing guests with a place to enjoy a drink late into the evening. Admittedly, some guests have pointed out that the lack of a dedicated bar limits the drink selection to what is available at the reception.
Overall, while the dining options at the Best Western Macrander Hotel Dresden have room for improvement, the small evening menu and neighboring hotel alternatives provide a reasonable solution for most guests.
Rooms
The rooms at Best Western Macrander Hotel Dresden are frequently praised for their spaciousness and cleanliness. Many guests appreciated the large bathrooms and ample room for clothes and shoes. The beds, especially the King Size ones, were described as very comfortable and the rooms were often noted to be comfortably equipped with some featuring free refreshments and facilities for making coffee and tea.
Several reviews highlighted the convenience of air conditioning, which worked excellently and quietly. The rooms are generally described as nice, functional and modern with cozy interiors and large TVs, enhancing the comfort of the stay. Guests also noted the hygiene benefits of not having carpets in the rooms.
However, some guests felt that the rooms were a bit outdated and noticed issues such as old furniture and simple furnishings. Noise was a recurring concern, especially for rooms facing the busy street, although rooms on the backyard side were found to be quieter. Some rooms did not have certain amenities like minibars or refrigerators and there were occasional inconveniences such as showers being challenging and minor housekeeping issues during stays.
Overall, the spacious, clean and comfortable rooms, along with their good equipment and large bathrooms, received positive feedback, making the Best Western Macrander Hotel Dresden a suitable choice for travelers looking for a convenient and comfortable stay.
Beds
When considering a stay at the Best Western Macrander Hotel Dresden, guests have mixed opinions about the beds. Many highlight the comfort and coziness of the sleeping arrangements, describing the beds as very comfortable with some even noting the wide and inviting nature of the bedding. There is also mention of a comfortable sleeping area, contributing to a restful experience.
However, some guests report issues with the firmness with several reviews pointing out that the beds are often too soft or too hard. It appears the mattresses might be in need of an update, as they are described as either worn out or too rigid, causing discomfort or sweating. There are also concerns about the quality of pillows, which some found too soft, likening them to deflated tires and suggesting they may be defective.
While the comfortable beds and cozy interiors are recurring positives, the need for potential upgrades to bedding and pillows might be something to consider for those seeking a consistently comfortable night's sleep.
Cleanliness
The Best Western Macrander Hotel Dresden generally receives positive feedback for cleanliness despite some notable exceptions. Many guests found the rooms to be spotlessly clean, spacious and comfortably equipped with a particular appreciation for the absence of carpets, which heightened the sense of hygiene. Frequent commendations highlight rooms being very clean and well-maintained, contributing to a cozy and comfortable stay.
However, some reviews point out considerable cleanliness issues, especially concerning the bathrooms. There were mentions of dust, old dirt and residues from previous guests, indicating inconsistent cleaning standards at times. Specific complaints also included unclean toilets and defective joint tiles in the bathrooms. Some guests reported that the cleanliness of the rooms was compromised during their stay, partly due to COVID-19 measures where room cleaning occurred only upon request.
Overall, while a significant number of guests were satisfied with the immaculate condition of their rooms, the hotel does face challenges in maintaining consistent cleanliness standards, particularly in the bathrooms.
Staff
Best Western Macrander Hotel Dresden boasts a welcoming and professional team, frequently noted for their friendliness and helpfulness. Guests repeatedly commend the front desk staff for their patience, competence and positive demeanor. Notably, the reception staff earns praise for their accommodating attitude, even when faced with language barriers. The cleaning staff is also highlighted as highly professional and dedicated to their work, contributing to the overall cleanliness and pleasant atmosphere of the hotel.
While most of the feedback about the staff is overwhelmingly positive, mentioning their consistent efforts to provide excellent service, there are some instances where guests experienced delays or issues with staff availability. Nonetheless, the general consensus emphasizes the staff’s willingness to go the extra mile to ensure a pleasant stay.
The hotel’s atmosphere is enhanced by the team’s courteous and considerate behavior with several accounts of staff ensuring every detail is taken care of, from spontaneous surprises for special occasions to resolving guest inquiries efficiently.
In summary, the friendly and professional staff at Best Western Macrander Hotel Dresden significantly contribute to the positive experiences of its guests, making it a valued destination for travelers seeking attentive and heartfelt service.
Wi-Fi
The Best Western Macrander Hotel Dresden offers a range of WiFi experiences according to guest feedback. Many guests have praised the WiFi, describing it as good or even very good. The system is self-explanatory, making it easy to connect. Despite some positive comments, there are several reviews that highlight issues, such as unstable connections in rooms and limited access to one day. Additionally, some found the visibility of QR code stickers for hotel information could be improved. In a few instances, guests felt that the WiFi reception was subpar or did not work at all. Overall, while some guests had smooth and satisfactory experiences with the WiFi, others encountered areas needing improvement.
Gym
The Best Western Macrander Hotel Dresden's gym is located in a neighboring hotel, providing guests with access to fitness facilities, a swimming pool and a sauna for a small fee. While the fitness studio might not match the expectations set by photos, it still offers a functional space for workouts. The sauna also receives positive remarks and there are additional amenities like an infrared cabin available for use. Furthermore, the hotel offers Sky sports as part of its services. However, it’s noted that there is no bicycle available in the gym facilities.
Pool
Guests at the Best Western Macrander Hotel Dresden have shared mixed reviews about the pool amenities. The pool is located in a neighboring hotel, accessible for a fee of €5, which some found reasonable. Visitors highlighted that the pool area includes additional facilities such as a sauna and fitness center, enhancing the overall wellness experience. The cleanliness of the pool was appreciated, but many guests found the water to be quite cold, making the swim less comfortable. The walk to the neighboring hotel's pool, especially in winter, was noted as a bit inconvenient. Despite these minor drawbacks, the wellness facilities in the annex building have been described as fantastic by some guests. Overall, the pool access comes with a few logistical challenges and a nominal fee, but it offers a clean and comprehensive wellness retreat.
Parking
The parking situation at Best Western Macrander Hotel Dresden presents a mix of options, both free and paid, catering to diverse needs. For those seeking cost-free solutions, there is free street parking available nearby and in the side streets, which several guests appreciated. However, there are also paid options for more secure and convenient parking. The hotel offers an underground garage and parking spaces directly at the hotel, although these come with daily charges of 13€ to 16€, which some found expensive.
Despite the costs, the availability of secure parking and an underground garage is a plus for those who prioritize safety for their vehicles. Spaces can sometimes be scarce and the hotel's own parking lot may be full upon arrival, making it essential to consider alternative nearby options. Additionally, there is a charging station for electric cars, though some guests mentioned that it was quite expensive. Overall, while the parking fees are a point of contention, the variety of options ensures that there are suitable solutions for most guests' preferences.
Yes, Best Western Macrander Hotel Dresden has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Macrander Hotel Dresden.
Yes, Best Western Macrander Hotel Dresden welcomes dogs.
Yes, parking facilities are available at Best Western Macrander Hotel Dresden.
Yes, Best Western Macrander Hotel Dresden has a gym.