Accessible Hotels in the UK

Marsham Court Hotel

8.0

Very Good

From $155

Accessible Hotel

This hotel is a trailblazer in accessibility, being the first UK hotel to install a fully equipped Changing Places toilet. It offers five accessible bedrooms with features like profiling beds and removable ceiling hoists, a sensory room, an accessible pool with hoist, and a beach wheelchair available for loan. Dedicated accessible parking and external lift access are also provided.

Summary of reviews related to the 'Accessible' categoryMarsham Court Hotel may not be the best option for guests with mobility problems as some rooms require climbing lots of stairs and don't have direct lift access. The lift available is said to be tiny and difficult to use and the wheelchair/buggy lift at the front entrance is also not easy to operate. However, the hotel does offer accessible facilities for disabled guests, including a sensory room and some guests did not mention any issues with accessibility during their stay. Guests who require a cooler room temperature may want to note that some rooms have no way to turn off the bathroom radiator, which may make them uncomfortably hot.
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Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms

In the rooms, does the toilet have support handrails? Yes, in all rooms

Are wheelchairs offered to guests who do not come with their own? Νο

Is there anything that you would like to highlight, add or clarify?
This Autumn we are installing a Changing Places facility and sensory room making us the first hotel in the UK to provide these facilities for disabled guests. Staff will be receiving disability awareness training. A wheelchair-accessible lift is also being installed at the front of the building. We an official training centre for CHI Training (Classroom in the Heart of Industry) which supports kids aged 16-18 with learning differences to gain a recognized qualification in the hospitality and retail industries. Interconnecting rooms are available for guests traveling with a carer or companion. 2 Bedrooms will have hoists fitted to aid disabled guests.

Royal Lancaster London

Hotel in London

9.1

Excellent

From $350

Accessible Hotel

This hotel has received a perfect accessibility score in a study by Handicare and Age Co., being recognized as the most accessible among top-rated UK hotels. It actively collaborates with AccessAble to continuously enhance its accessible features.

Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms

In the rooms, does the toilet have support handrails? Yes, in certain rooms

Are wheelchairs offered to guests who do not come with their own? Yes, for free

Copthorne Tara Hotel London Kensington

Hotel in London

7.1

Good

From $124

Accessible Hotel

The hotel has 10 accessible rooms on the mezzanine level with adjoining options available for family, friends and carers. Each accessible room features power-assisted doors, functionally adapted furniture, a spacious design for wheelchair users and an accessible bathroom.

Summary of reviews related to the 'Accessible' categoryThe Copthorne Tara Hotel London Kensington receives generally positive feedback concerning its accessibility for guests with disabilities. The hotel's location is frequently highlighted as a major advantage, being conveniently situated near several accessible tube stations and bus routes, making sightseeing and exploring London much easier. Taxis are readily available from the hotel, further enhancing mobility for those with special needs.

The hotel itself is described as having good accessibility features, including wheelchair-accessible rooms, accessible public facilities and disabled parking spaces with blue badges. The entrance and main areas of the hotel are noted as being accessible for people with disabilities with good lift access to various floors.

However, there are some areas for improvement. Guests have pointed out the need for more walk-in showers in the rooms and mentioned occasional lift issues. The lack of a ramp at the entrance and a few steps may pose challenges for those relying on wheelchairs. Despite these points, overall feedback indicates that the hotel is quite accessible, providing a convenient and quiet stay for guests with disabilities.
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The Langham London

Hotel in London

9.1

Excellent

From $537

Accessible Hotel Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? Yes

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms
Please specify: Deluxe and Executive

In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: Deluxe and Executive

Are wheelchairs offered to guests who do not come with their own? Yes, for free

Is there anything that you would like to highlight, add or clarify?
Emergency Evacuation Chairs on site and staff trained. Portable emergency pagers, induction loops and vibrating pillows available.

The Gailes Hotel & Spa

Hotel in Irvine

8.0

Very Good

From $200

Accessible Hotel

As a hotel & spa, The Gailes Hotel & Spa may offer accessible spa facilities and accessible rooms. Further inquiries can clarify the availability of necessary accommodations.

Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? No
Please specify: lower bath with shower over

In the rooms, does the toilet have support handrails? Yes, in certain rooms

Are wheelchairs offered to guests who do not come with their own? Νο

Is there anything that you would like to highlight, add or clarify?
Our accessible room has a lowered bath with shower over bath

Horizon Hotel

Hotel in Ayr

8.0

Very Good

From $94

Accessible Hotel

The hotel has two specially equipped ground floor accessible rooms featuring wider doorways, ramps, and grab rails. A bath lift is also available in these rooms. A lift provides access to the first floor.

Summary of reviews related to the 'Accessible' categoryThe Horizon Hotel has received commendable feedback for its accessibility features tailored to guests with disabilities. Numerous guests noted the availability of ample disabled parking spaces, ensuring convenience right from arrival. The hotel is described as having full accessibility with wheelchair-friendly facilities and multiple accessible rooms that are clean, spacious and well-ventilated. Specific praise was given to the fantastic disabled room and its suitability for guests with mobility issues.

Guests highlighted easy access to facilities, including ground floor rooms and every floor equipped with lifts, making movement throughout the hotel straightforward. Particular mention was made of the hotel’s wheelchair ramps and the ease of navigation for wheelchair users. The ease of access extends to the attic rooms, which were reported to be comfortable and well-ventilated.

While the majority of feedback underscores the hotel's suitability for disabled guests, a few comments suggested that some areas were less accommodating. However, the overall consensus points to the Horizon Hotel being a solid option for travelers with disabilities, offering essential amenities like disabled access, parking and rooms that cater to various accessibility needs.
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Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are blind People with autism

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms
Please specify: Twin Wet Room Disability Access

In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: Twin Wet Room Disability Access

Are wheelchairs offered to guests who do not come with their own? Yes, at a cost: We contact a local company for hire of electric wheelchairs and scooters

Palé Hall

Hotel in Bala

9.3

Excellent

From $403

Accessible Hotel

Palé Hall has an accessible bedroom located on the ground floor with a full wet room. All public areas are on the ground floor and are wheelchair accessible, including the front office, dining rooms, bistro, library, and lounge. An accessible toilet is also available on the ground floor.

Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms

In the rooms, does the toilet have support handrails? Yes, in certain rooms

Are wheelchairs offered to guests who do not come with their own? Νο

Mellon Country Inn Hotel

Hotel in Omagh

7.7

Good

From $130