This hotel is a trailblazer in accessibility, being the first UK hotel to install a fully equipped Changing Places toilet. It offers five accessible bedrooms with features like profiling beds and removable ceiling hoists, a sensory room, an accessible pool with hoist, and a beach wheelchair available for loan. Dedicated accessible parking and external lift access are also provided.
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Summary of reviews related to the 'Accessible' categoryMarsham Court Hotel may not be the best option for guests with mobility problems as some rooms require climbing lots of stairs and don't have direct lift access. The lift available is said to be tiny and difficult to use and the wheelchair/buggy lift at the front entrance is also not easy to operate. However, the hotel does offer accessible facilities for disabled guests, including a sensory room and some guests did not mention any issues with accessibility during their stay. Guests who require a cooler room temperature may want to note that some rooms have no way to turn off the bathroom radiator, which may make them uncomfortably hot. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in all rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? This Autumn we are installing a Changing Places facility and sensory room making us the first hotel in the UK to provide these facilities for disabled guests. Staff will be receiving disability awareness training. A wheelchair-accessible lift is also being installed at the front of the building. We an official training centre for CHI Training (Classroom in the Heart of Industry) which supports kids aged 16-18 with learning differences to gain a recognized qualification in the hospitality and retail industries. Interconnecting rooms are available for guests traveling with a carer or companion. 2 Bedrooms will have hoists fitted to aid disabled guests.
The Carrington House Hotel offers disabled facilities including ramp entry to reception and the building, wheelchair access to the ground floor, and three accessible rooms on the ground floor. Some rooms are also accessible by mobility scooter.
The Norfolk Royale Hotel provides deluxe rooms specifically designed for guests with physical mobility problems. These rooms include wheel-in showers, grab rails, and ramped access, aiming to offer some of the best accessible accommodation in Bournemouth.
This hotel offers accessible rooms and guests with disabilities have found the facilities to be accessible and clean. They specifically noted the large and easy-to-find rooms which facilitate access for mobility aids.
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Summary of reviews related to the 'Accessible' categoryGuests with disabilities found Bournemouth West Cliff Hotel to be an accessible and clean facility. They appreciated the large and easy-to-find rooms, which allowed easy access for mobility aids and storage for bikes. However, some guests would have preferred more suitable access, especially for those with visual impairments, such as better lighting around the bathroom and main room mirrors. While the hotel was comfortable and offered good value, some guests thought it could benefit from slight improvements such as having a fridge, water and tissues in the room. The only downside was the additional fee to use the spa facilities, which could have been included in the price of the stay. Although the hotel was situated on a hill in town, guests had no complaints about the hotel's accessibility or location, except for the limited parking. Nonetheless, nothing deterred guests from considering the Bournemouth West Cliff Hotel as a preferred stay option. Show more
Holiday Inn Bournemouth offers modern accessible rooms equipped with wheelchair access, lower bathroom sinks, grab rails, and emergency cords. All rooms are easily accessible via two hotel lifts.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Bournemouth, an IHG Hotel, is recognized for its thoughtful accessibility features that cater to guests with disabilities. The hotel's strategic location may be a bit hilly, but cabs are readily available, ensuring convenient transportation.
Guests appreciated the accessible rooms, which provide easy access and comfort, making them suitable for wheelchair users and those with mobility challenges. The accessible bathrooms and elevators were highlighted as particularly beneficial, although some noted a lack of sufficient shelf space in the bathrooms.
The hotel's accessibility extends to its amenities with ramps and gates facilitating easy movement throughout the premises. The availability of disabled parking spaces further adds to the convenience.
Overall, the hotel's accommodations and services were well-received for their accessibility, complemented by the accommodating and friendly staff at check-in. The accessibility was consistently described as good or perfect, making it a reliable choice for individuals requiring accessible travel accommodations. Show more
This hotel is wheelchair accessible and features accessible bathrooms with 32-inch wide doors. The entire unit is wheelchair accessible and located on the ground floor, with upper floors accessible by elevator. Emergency cords are present in the bathrooms.
The Royal Exeter Hotel offers accessible bathrooms with roll-in showers and in-room accessibility. The hotel also provides wheelchair-accessible parking, a stair-free path to the entrance, wheelchair accessibility throughout (though with potential limitations), a wheelchair-accessible path to the lift, and wheelchair-accessible registration desk and restaurant.
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Summary of reviews related to the 'Accessible' categoryThe Royal Exeter Hotel offers several accessible features that cater to guests with disabilities. The hotel is notably equipped with accessible parking, including car parks suitable for blue badge holders, making it convenient for those driving to the hotel. Additionally, the location is easily accessible from public transport and major highways, simplifying travel for all guests.
Inside the hotel, accessibility is well-considered with accessible entrances, rooms, bathrooms, beds, showers and an array of services such as housekeeping and maintenance. The accessible rooms are praised for their spaciousness and helpful staff, ensuring a comfortable stay. Guests also appreciated the accessible bar and restaurant, as well as the overall proximity to city center attractions and points of interest.
However, some aspects require attention. The lift was mentioned as requiring maintenance and perhaps some improvements to avoid being perceived as creepy. There were also reports of the hotel corridors being hard to navigate and the general layout presenting challenges for those using wheelchairs. Furthermore, the reception floor lacks accessible toilets and the main access sometimes necessitates using a side door, which is less convenient.
While the hotel accommodates many accessibility needs, potential guests who use wheelchairs or require more extensive accessibility should confirm specific requirements to ensure a suitable stay. Overall, the Royal Exeter Hotel offers a generally accessible experience with several key amenities aimed at enhancing comfort for guests with disabilities. Show more
Park Central Hotel offers wheelchair access and rooms/facilities for disabled guests. The hotel has an elevator and wheelchair-accessible facilities available in public areas.
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Summary of reviews related to the 'Accessible' categoryThe Park Central Hotel demonstrates commendable accessibility features for guests with disabilities. The hotel offers direct access for mobility scooters and provides ample disabled parking spaces. Guests have praised the availability of handicap accessible rooms, including those on the ground floor equipped with large televisions and rooms designed for wheelchair access. Additionally, the hotel provides easy lift access and good disabled facilities.
Guests have found the property very accessible for wheelchair users and commented on the ease of access throughout the hotel. The hotel's location also benefits those with mobility issues, being close to the beach, town center and bus stops, making it very convenient. Specifically, the proximity to the BIC (Bournemouth International Centre) is mentioned as particularly favorable.
Significant mention is made of the friendly and accommodating staff, who exhibited extraordinary consideration for guests using wheelchairs. However, there were minor drawbacks noted, such as difficulty maneuvering vehicles in the forecourt area and the occasional request for an accessible walk-in shower that was unmet.
Overall, Park Central Hotel is highly regarded for its good parking options, multiple accessible rooms and general suitability for wheelchair users and elderly guests. Despite a few logistical challenges, the hotel's efforts to cater to disabled guests make it a recommended stay for those seeking comfort and accessibility. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryGuests with mobility issues may find it difficult to walk to The Lodge at Meyrick Park as it's located away from the town centre and involves steep hills and stairs. The rooms have basic amenities, but the beds and furniture are dated and not very comfortable. The bathrooms may not be suitable for disabled guests as some have only bathtubs and low ceilings. However, the sports facilities are great and accessible, while the pool has a stair lift but may not be deep enough for everyone. The entrance to the main building needs a ramp and the pathway from the road to the lodge is dark and poorly signed. Show more
Village Hotel Bournemouth is listed as one of the accessible hotels in Bournemouth.
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Summary of reviews related to the 'Accessible' categoryThe accessibility of the Village Hotel Bournemouth for guests with disabilities has received mixed reviews. While some guests had positive experiences, such as the fantastic assisted room on the 8th floor, others reported issues with the lift, including a long wait and an extended period of out-of-service. Some guests also found the lack of additional toiletries and no phone in the room to contact reception to be an inconvenience. Additionally, some guests noted that they struggled to navigate the automated system and found the doors to the lift to be loud and disruptive. However, staff were praised for going above and beyond to try and accommodate any issues, such as a bed being too high and guests also noted that the parking bays were slightly small. It is important for guests with mobility issues to keep in mind that the rooms do not have air conditioning and the windows do not open. Show more
Ideally located, close to the International Center and 3 minutes walk to the seafront the property features 53 modern rooms and different leisure facilities.
Accessible HotelSummary of reviews related to the 'Accessible' categoryHotel Celebrity Bournemouth East Cliff by Villare hotels offers commendable accessibility features for guests with disabilities. Many rooms, particularly those in the Bond annexe, are conveniently located on the ground floor and are wheelchair accessible. The hotel provides specific rooms designed for disabled guests, including large single rooms with appropriate facilities. Accessibility rooms are available, ensuring convenient access for those who need them. The presence of a lift makes moving between floors easier for guests, although it’s noted that some second-floor rooms lack wheelchair access. The staff also receive praise for their helpfulness and the ease with which accessibility concerns are addressed.
For those arriving by taxi, the rides are accessible and affordable, which helps resolve some access issues. The hotel's location is convenient for elderly guests and there is a secure accessible area within the premises. However, a few areas require improvement, such as redecorating certain parts of the hotel, addressing limited parking and ensuring the shower heads in some rooms work properly. Despite these drawbacks, the hotel provides good access for disabled guests and offers essential amenities like an elevator to enhance the overall experience. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryIf you're a person with disabilities and wondering if the Royal Bath Hotel & Spa Bournemouth is the right hotel for you, rest easy because this hotel has got you covered. While the hotel is 200 years old and has a couple of issues with its plumbing and broken windows at the entrance, it makes up for it with its accessibility features. The tea tray may be a bit difficult to reach for disabled persons as it is located in a cupboard under the TV. However, the hotel ensures that disabled guests have an accessible room with features suitable for them. Although one guest found the accessible room's shower/bath a bit difficult to use, the hotel's helpful staff will be more than happy to assist you with any difficulties you may face. The only downside is that some rooms may require a bit of stair-climbing, which might be an issue for people with mobility problems. Overall, the Royal Bath Hotel & Spa Bournemouth is a great place to stay with its accommodating staff, accessible rooms and overall hospitality. Show more
