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Summary of reviewsThe Hyatt House Herndon/Reston emerges as a popular choice among travelers, primarily due to its strategic location, exceptional service, and comforting amenities. Positioned conveniently close to the Metro station and numerous local attractions, the hotel offers easy access to public transportation and various Reston-based businesses, catering to both leisure and business visitors. Its proximity to restaurants, grocery stores, and the airport only adds to its appeal, making it a budget-friendly option without compromising on convenience.
Guests are generally pleased with the complimentary breakfast, which is often described as excellent with a wide variety of delicious options, although some note a decline in choices during weekends. The rooms provide a spacious and comfortable retreat, highlighted by their spotless cleanliness and modern amenities. While some guests mention dated decor in certain areas, the overall feedback points to a satisfying experience, reinforced by comfortable beds and well-equipped kitchens, despite minor issues.
Cleanliness across the hotel is largely praised, with particular commendation for the bathrooms. Although some guests report occasional maintenance issues, the hotel generally maintains a well-kept atmosphere. The staff is notably celebrated for its friendly and attentive service, with specific mentions of their professionalism and welcoming demeanor. This commitment to exceptional service enriches the guest experience, making visitors feel appreciated and supported throughout their stay.
The beds stand out as a significant contributor to guest satisfaction, frequently highlighted for their superior comfort and quality bedding, ensuring a restful stay. Despite minor reservations from some guests, the overall sentiment reflects a deep appreciation for the comforting accommodations provided by Hyatt House Herndon/Reston, making it a highly recommended destination for travelers seeking a balanced blend of convenience, service, and relaxation. Show more
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Categories
Hotel near Golf Courses
Hyatt House Herndon/Reston is a suitable accommodation option for golfers, providing access to nearby golf courses.
Hotel for Honeymoon
Provides suite-style accommodations with kitchen facilities, offering a comfortable and convenient stay for a honeymoon. The extra space and amenities make it a practical choice.
Family Friendly Hotel
Hyatt House hotels offer apartment-style suites with full kitchens, separate living areas, and complimentary breakfast, providing convenience and space for families.
3-Star Hotel
Located in Herndon near Reston, this Hyatt House offers spacious suites and a range of amenities perfect for extended stays. Guests can enjoy complimentary breakfast, a fitness center, and convenient access to local businesses and attractions. The hotel's comfortable environment and excellent service enhance the overall guest experience.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
One-Bedroom King SuiteThis suite has a full kitchen, a work space, and a living room with a sofa bed. The bedroom has a closet and a flat-screen TV.
Two-Bedroom King SuiteThis spacious suite has a fireplace, a full kitchen, a work space, and a living room with a sofa bed. Each bedroom has its own bathroom, closet, flat-screen TV and telephone.
King StudioThis studio suite features separate sleeping and living areas. It has a sofa bed and a full kitchen.
King Studio with Accessible Tub - Disability AccessThis suite features a toaster and a barbecue.
Guest Reviews
8.3
Very Good
Location
The Hyatt House Herndon/Reston boasts an outstanding location that caters to various travelers' needs. Nestled conveniently outside of high traffic areas, guests appreciate its closeness to the Metro station, making it easy to explore nearby attractions and access public transportation. Its central position is especially advantageous for those conducting business in Reston, with several businesses within easy reach. The hotel's location is praised for being perfect for different activities and events, showcasing its versatility in meeting diverse interests. Guests highlight the proximity to restaurants, grocery stores, and the town itself, adding to its appeal for a comfortable and practical stay. Furthermore, the ease of getting to the Silver Line and the relatively short distance from the airport enhances its accessibility. Overall, this hotel provides an ideal setting for visitors seeking convenience without breaking the bank, making it a preferred choice for both leisure and business stays.
Breakfast
Hyatt House Herndon/Reston offers a complimentary breakfast that has received mixed but largely positive feedback from guests. Many appreciated the breakfast as excellent, citing a wide variety of delicious options that cater to different tastes and start the day off right. The breakfast was frequently described as very good, with some guests highlighting that it surpassed what is typically found at similar hotel chains. However, the quality seemed to peak during weekdays with better options available, while some found the weekend offerings to be less satisfying and occasionally repetitive. While the variety was generally praised, certain guests noted the look of the eggs as unappetizing and wished for more choices. Overall, guests seemed pleased with the breakfast experience, describing it as fully loaded with hot options, and considering it a step above many other places.
Rooms
The rooms at Hyatt House Herndon/Reston offer guests a comfortable and spacious retreat, consistently praised for their generous size and modern amenities. Noteworthy for their impeccable cleanliness, these rooms can comfortably accommodate groups, providing cozy beds and clean bathrooms that contribute to an overall sense of relaxation. Guests appreciate the well-equipped kitchens, although some have noted they are a bit small and lack certain conveniences like a toaster. The quiet ambiance of the large suites is ideal for those seeking a restful stay, with the king-sized beds providing satisfactory comfort.
While there are remarks about dated and dark decor in some areas, the general consensus points to a positive experience, aided by ample closet and drawer space that enhances the functionality of the rooms. The combination of spaciousness and comfort makes these accommodations a solid choice for visitors, supported by excellent room amenities that cater to travelers' needs. Despite minor preferences for real plates and silverware within the kitchenette, guests find the suite experience at Hyatt House Herndon/Reston to be largely fulfilling and conducive to a pleasant stay.
Beds
The beds at Hyatt House Herndon/Reston are frequently praised for their comfort. Guests consistently highlight the cozy and comfortable nature of the beds, describing them as super comfortable and extremely comfortable. Many references are made to the quality of the bedding, with several guests noting how amazing and pleasant their sleeping experience was. While one guest mentioned the king-size mattress as being just okay, the overwhelming sentiment is that the beds significantly contribute to a very comfortable stay. Overall, visitors find the room relaxation enhanced by the great bed offerings, making it a standout feature of their accommodations.
Cleanliness
The Hyatt House Herndon/Reston generally receives positive feedback for its cleanliness and well-maintained environment. Guests often highlight that the hotel and property are clean, and the rooms are noted for being comfortable and spacious. The hotel's bathrooms also receive specific praise for cleanliness, contributing to a pleasant stay. Additionally, the staff is frequently mentioned as friendly and welcoming, which enhances the overall experience.
However, some reviews indicate issues with cleanliness in certain areas. Occasional remarks mention unpleasant odors in the rooms, stained carpets, and mold or mildew in some bedding. A few guests also noted run-down or old furniture and ineffective shower drains, which suggests that some maintenance improvements could be beneficial.
Overall, while the hotel largely succeeds in maintaining a clean and accommodating atmosphere, addressing specific concerns would enhance overall guest satisfaction.
Staff
The staff at Hyatt House Herndon/Reston consistently receives high praise for their exceptional service and warm hospitality. Guests noted the friendliness and attentiveness of the team, with staff members like Emily, John, and Linda being commended for their accommodating nature and welcoming demeanor. Whether interacting during breakfast, happy hour, or at reception, the personnel is described as knowledgeable, professional, and courteous. The managerial team, as well as the front desk staff, are highlighted for their responsiveness and willingness to assist, creating an environment where guests feel supported and appreciated throughout their stay. Overall, the staff's commitment to service excellence is evident in their approachable and helpful attitudes, enhancing the enjoyment of the visitor experience.
Yes, Hyatt House Herndon/Reston has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt House Herndon/Reston.
Yes, Hyatt House Herndon/Reston welcomes dogs.
Yes, parking facilities are available at Hyatt House Herndon/Reston.