Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Express Berlin City Centre by IHG, is highly praised for its strategic location near the city center. This hotel offers an ideal base for exploring Berlin with major attractions such as Potsdamer Platz, Brandenburg Gate and Checkpoint Charlie within walking distance or a short ride away. The proximity to public transportation makes it convenient for tourists and the peaceful neighborhood provides a restful atmosphere with nearby shops, restaurants and supermarkets.
The breakfast options are generally well-received, described as abundant, varied and of good quality with a wide selection of sweet and savory items. Despite occasional critiques about limited hot dishes and crowded conditions, the breakfast remains a highlight due to its inclusion in the room rate and effective service from the staff. Dinner options within the hotel are limited, but the hotel's location compensates with numerous nearby dining choices.
Guests are impressed by the hotel's cleanliness, reporting very clean rooms and well-maintained facilities. The hotel's staff consistently receives high marks for friendliness and helpfulness, providing efficient and professional service, creating a welcoming atmosphere for guests.
The rooms, although compact, are modern, clean and comfortable, featuring essential amenities. While the small size may be restrictive for larger groups, their design and functionality are suited for short stays and business travelers. The housekeeping is thorough, although some rooms occasionally fell short on ventilation and lighting.
The Wi-Fi service is predominantly positive, noted as free and reliable, although inconsistencies were reported by some guests. Parking is secure and convenient, though the daily fees are considered high. The hotel's location is also appreciated by those interested in Berlin's nightlife, offering easy access to bars, clubs and restaurants while dealing with some noise in certain rooms.
The beds are notably comfortable, contributing to a good quality sleep experience despite a few mentions of firmness issues. As a three-star establishment, the hotel offers good value for money, meeting standard expectations for its rating and occasionally being seen as approaching four-star quality. This makes it an attractive option for both leisure and business travelers seeking a budget-friendly stay without compromising comfort. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard RoomThis contemporary-style room is soundproofed and air-conditioned. It includes a flat-screen satellite TV, desk, tea/coffee facilities and a bathroom with shower and hairdryer.
No extra bed is possible in this room. Baby cot is available upon request.
Standard Queen Room with Single Sofa BedThis air-conditioned double room with sofa bed has a private bathroom with a power shower and a hairdryer. High-quality mattresses with a choice of soft and firm pillows guarantee a restful night's sleep. The room offers complimentary tea and coffee making facilities, free high-speed Wi-Fi, USB sockets and a flat-screen satellite TV.
Standard Room with Two Single BedsThis contemporary-style room is soundproofed and air-conditioned. It includes a flat-screen satellite TV, desk, tea/coffee facilities and a bathroom with shower and hairdryer.
No extra bed is possible in this room. Baby cot is available upon request.
Standard Queen Room - Disability AccessThis double room has a electric kettle, air conditioning and satellite TV. It also features a walk-in shower with curtain and extra wide doors and a large bathroom equipped with an emergency alert for disabled guests.
Baby cot is available upon request.
Standard Queen RoomThis double room features a electric kettle, air conditioning and soundproofing.
This room is bookable for a maximum of 2 persons.
Baby cot is available upon request.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Holiday Inn Express Berlin City Centre by IHG, enjoys a highly praised location according to guest reviews. Situated near the city center, this hotel provides an excellent base to explore Berlin with many major attractions within walking distance or just a short ride away. The hotel's proximity to public transportation, such as the nearby S-Bahn and bus stops, ensures easy access to various parts of the city, making it incredibly convenient for tourists. Guests appreciate that it’s strategically positioned, allowing quick trips to key sites like Potsdamer Platz, Brandenburg Gate and Checkpoint Charlie.
The neighborhood offers a quiet and peaceful environment, despite being central, contributing to a restful stay. Various shops, restaurants and supermarkets are also close by, adding to the convenience. Guests found the area to be safe and appreciated the modern, clean rooms. Overall, the hotel's location is ideal for city exploration, whether for short visits or extended stays, making it a highly recommended choice for those visiting Berlin.
Breakfast
The breakfast at the Holiday Inn Express Berlin City Centre receives varied feedback from guests, but the overall sentiment leans positive. Many guests appreciated the abundant and good quality breakfast, describing it as delicious, varied and consistently replenished. The wide selection was praised, particularly the variety of sweet and savory options, fresh bread, pastries, fruits and the inclusion of some dietary-specific choices like gluten-free bread.
However, some guests noted that the breakfast could benefit from more variety, especially in terms of hot dishes such as scrambled eggs, sausages and bacon. The breakfast room was frequently described as crowded and noisy, which might detract from the overall experience for some.
Despite these critiques, the efficiency and helpfulness of the breakfast staff were often highlighted, as well as the convenience of breakfast being included in the room rate. Overall, the guests found the breakfast to be a strong point, making it a worthwhile part of the stay.
Dinner
Guests at the Holiday Inn Express Berlin City Centre by IHG, have had mixed experiences regarding dinner and evening options. While the hotel lacks its own restaurant, guests are permitted to use the dining area for activities such as playing games or enjoying takeout, which offers some flexibility. However, the small bar near the reception has been noted for being overcrowded with prices considered excessive. On a positive note, the hotel benefits from a convenient location with a variety of nearby restaurants and grocery stores, making it easy to find diverse dining options within walking distance.
Rooms
The Holiday Inn Express Berlin City Centre by IHG, garners mixed reviews about its rooms with a prevalent focus on cleanliness and comfort, but also consistent mentions of their compact size. Guests frequently appreciated the modern renovations, cozy décor, effective noise reduction and well-equipped amenities such as air conditioning, tea and coffee facilities, ironing boards and comfortable beds. Many reviews noted the rooms as being bright, clean and functional, suitable for short stays with a particular emphasis on the cleanliness being maintained daily.
However, a significant number of guests found the rooms to be too small, especially for parties of three, often citing a lack of storage space, inadequate ventilation and sometimes cramped conditions. Some rooms faced issues like noise when windows were open, insufficient room lighting and occasional lapses in the housekeeping standard. Despite the small size, the functionality of the room design received praise, making the rooms adequate for shorter visits or business travelers.
Overall, while the compactness might be a constraint for some, the comfort, modernity and cleanliness of the rooms at this hotel generally meet guest expectations, proving to be a practical option for those prioritizing location, convenience and essential amenities.
Beds
The beds at the Holiday Inn Express Berlin City Centre by IHG, have generally received favorable feedback from guests. A large number of reviews highlight the beds as being comfortable with adjectives like "super comfortable," "cozy," and "very comfortable" frequently appearing. Guests appreciate the properly sized beds and mattresses with many noting the beds are large and provide good quality sleep.
A significant portion of reviewers found the beds to be very comfortable with some describing them as having good-sized comfy mattresses and offering a firm yet cozy sleeping experience. Pillows have also been mentioned positively with a variety to choose from, catering to different preferences. The bedding was often noted to be clean and fresh, contributing to the overall comfortable sleep experience.
However, there were a few outliers who found the beds too hard or had issues with sagging. Some guests also mentioned that extra beds, such as fold-out sofas, did not meet the same comfort standards as the main beds. The complaints were relatively minor but can be essential for guests who are very particular about bed firmness or are using additional sleeping arrangements.
Overall, the consensus leans towards a positive experience with the beds at this hotel, making it a reliable choice for travelers prioritizing a comfortable night's sleep.
Cleanliness
The Holiday Inn Express Berlin City Centre by IHG, consistently receives high marks for cleanliness from its guests. Reviews frequently describe the hotel as "very clean," with "spotlessly clean" rooms and well-maintained facilities. Common phrases include "clean rooms," "very clean hotel," and "clean and tidy."
Guests appreciate the "clean environment" and find their rooms to be "neat" and "hygienic." Multiple reviews highlight the cleanliness as "very good" and "exceptionally clean," with some describing the hotel as "modern and very clean."
Daily towel changes and fresh linens are noted as part of the thorough housekeeping standards. Although some occasional issues such as slightly stained carpets or minor cleaning oversights are mentioned, these are exceptions rather than the norm. Overall, guests find the accommodation "clean and comfortable," making it a reliable choice for travelers seeking a well-kept and tidy place to stay in Berlin.
Staff
The Holiday Inn Express Berlin City Centre by IHG, is consistently praised for its exceptionally friendly and helpful staff. Guests have noted that the reception team is particularly accommodating and professional, often going out of their way to meet guests' needs and providing an efficient check-in and check-out experience. The hotel staff is also described as warm, welcoming and attentive, adding to a pleasant hotel atmosphere.
Many reviews highlight the staff's ability to respond quickly to issues and solve problems effectively. The breakfast staff is often mentioned for their efficiency and attentiveness, ensuring that mornings start off right. The cleaning staff, although mentioned less frequently, are generally regarded as friendly and considerate.
Despite a few instances of negative feedback regarding the housekeeping team and occasional confusion or rudeness, the overall sentiment remains overwhelmingly positive. The hotel's personnel are seen as kind, cooperative and polite, reflecting a high level of professionalism.
Guests also appreciate the multilingual capabilities of the staff, making communication smooth for international visitors. This consistent level of excellent service and hospitality creates a welcoming environment that contributes significantly to the positive experiences of guests at this conveniently located hotel.
Wi-Fi
The reviews of the Wi-Fi at Holiday Inn Express Berlin City Centre paint a varied picture. On the positive side, many guests noted that the Wi-Fi was free, fast and available throughout the hotel. Phrases such as "excellent Wi-Fi," "reliable," "strong in all areas," and "good connectivity" were recurrent with several guests specifying that the speed was good enough for work tasks. The Wi-Fi was described as operational and functional with good coverage, making it a strong point for those needing internet access during their stay.
However, not all feedback was favorable. Some guests experienced issues with connectivity, reporting that the Wi-Fi was often unstable, slow or experienced frequent disconnections. There were mentions of the Wi-Fi being spotty and the internet not working properly at times. Issues such as unprotected networks and limitations to certain areas of the hotel were also highlighted, suggesting room for improvement.
Overall, while the Wi-Fi generally met the expectations of many guests with its speed and reliability, there were notable instances where it failed to perform consistently, indicating a mixed but predominantly positive experience.
Parking
Holiday Inn Express Berlin City Centre offers a range of parking solutions for guests, albeit at a notable cost. The hotel features an extensive underground parking lot, praised for being spacious and secure, providing peace of mind for travelers. Guests found the parking arrangements convenient and easily accessible with many appreciating the secure environment it provides for their vehicles.
However, parking does come at a premium. The fees are frequently mentioned as being quite high with rates around 25-26 euros per day, which some guests feel is standard for the city but still pricey. Despite the cost, the ample and well-maintained parking facilities are a significant advantage, particularly in an area where street parking can be challenging and often not available.
There's also mention of limited parking options and occasional difficulties with the parking garage, such as low ceilings and tight spaces, which might present issues for larger vehicles. While some reviews noted free parking in nearby areas, the hotel's own parking solutions are generally much preferred for their convenience and security.
Overall, despite the high costs, the parking situation at Holiday Inn Express Berlin City Centre is largely seen as reliable and beneficial for visitors, offering peace of mind and the convenience of having parking directly at the hotel.
Nightlife
The Holiday Inn Express Berlin City Centre is well-located for those interested in experiencing Berlin's vibrant nightlife. Guests have appreciated its proximity to busy hotspots, bars, clubs and a variety of restaurants, all within walking distance. The hotel’s position not far from the city center adds to its appeal for nightlife enthusiasts. However, some have noted that the nearby streets can be noisy at night, particularly in the front-facing rooms. Despite a few mentions of limited nightlife options in the immediate vicinity, the general sentiment highlights this hotel's convenience for enjoying Berlin's lively social scene.
3 Star
Holiday Inn Express Berlin City Centre is a modern and straightforward three-star establishment, embodying the IHG brand's commitment to simple quality and a comfortable stay. Guests have praised the hotel for being good value for money with clean, functional and soundproof rooms that allow for a peaceful rest. Despite its minimalist decor and basic amenities, the hotel's facilities meet the expected standards for its rating and the overall experience has been described as very good for a three-star hotel.
The convenient location of the hotel makes it a practical choice for both business and leisure travelers, though it might be less suitable for extended stays. Breakfast, while basic and with limited options, is sufficient for starting the day. Several reviewers noted that adding small refrigerators in the rooms would be a welcome improvement.
Service at the Holiday Inn Express Berlin City Centre is consistently highlighted for its quality with the staff being attentive and helpful. The clean rooms and overall maintenance of the hotel contribute to its high score for a budget hotel. Although it meets three-star standards, some guests feel it comes close to deserving a fourth star due to its impressive price-value ratio and quality of service.
For those planning a short trip to Berlin, this hotel offers a reliable and comfortable stay, providing all necessary amenities without any frills. It is recommended for travelers seeking a budget-friendly option that does not compromise on comfort.
Business
Holiday Inn Express Berlin City Centre by IHG, stands out as a prime choice for business travelers visiting Berlin. The hotel offers great service with friendly and professional staff, contributing positively to its good customer relations. Conveniently located close to the Tempodrom, it provides an excellent base for both conferences and business meetings, making it a functional choice for business stays. The central location is highly appreciated, allowing easy access to various city attractions while maintaining a rather quiet ambiance for a restful night.
Rooms at the hotel are described as quite good, clean and sufficient for short stays, fulfilling the expectations of guests who appreciate practicality and efficiency. In addition to functional meeting facilities, the business center is fully equipped, making it ideal for business intents and meetings.
Value for money is another highlighted benefit with guests finding that the price-performance ratio meets their needs. The breakfast offerings are satisfactory and add to the overall convenience of the stay. Overall, the Holiday Inn Express Berlin City Centre lives up to its reputation as a solid, business-focused hotel, providing essential amenities and services that cater specifically to the needs of business travelers.
Accessible
Holiday Inn Express Berlin City Centre, an IHG Hotel, receives praise for its accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts functional accessibility features and is easily accessible, being close to the subway and public transportation. Guests noted that the hotel's location is advantageous for accessing major attractions and the city center, all within walking distance.
Parking, however, emerges as a significant concern for many guests. While there is an underground garage available, the €25 per night fee is considered steep with some guests highlighting issues with the car registration system. Despite this drawback, the overall accessibility of the hotel, including access roads and nearby paths, is well-regarded. Additionally, luggage storage poses no problem, adding to the ease of stay for guests with disabilities.
The combination of functional accessibility features and a prime location makes this hotel a suitable option for travelers prioritizing ease of access.
No, Holiday Inn Express Berlin City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Berlin City Centre by IHG.
Yes, Holiday Inn Express Berlin City Centre by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Berlin City Centre by IHG.
No, Holiday Inn Express Berlin City Centre by IHG doesn't have a gym.