Kyoto35.00784700,
135.76698400,
Nakagyou-ku Sakurano-cho 420(Show on Map)
8.8
Excellent
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Summary of reviewsHotel Gracery Kyoto Sanjo receives high acclaim for its prime location in the heart of Kyoto. Situated above a sheltered shopping arcade and adjacent to the bustling Nishiki Market, the hotel offers unmatched accessibility to major sites, public transportation, dining and shopping opportunities. Its central yet quiet positioning, combined with the convenience of covered shopping streets, makes navigating the city easy, even in inclement weather.
The hotel's breakfast is another standout feature, praised for its variety and quality. The buffet includes a blend of Japanese, Western and Chinese dishes with highlights such as unlimited salmon roe and eel. Guests appreciate the fresh and well-prepared offerings, despite some noting the breakfast room's small size and the meal's high cost.
Rooms at Hotel Gracery Kyoto Sanjo are lauded for their cleanliness, modern style and spaciousness by Japanese standards. Guests enjoy thoughtful layouts with separate toilet and bath areas, premium-quality bedding and unique decor. Although a few reviews mention smaller room sizes for families, the overall feedback remains positive with most finding the rooms quiet and comfortable.
Cleanliness is a key strength of the hotel with most guests finding the rooms and common areas impeccably maintained. While there are occasional mentions of housekeeping lapses, these are isolated incidents. The hotel's modern facilities and refreshing atmosphere contribute to a sense of cleanliness and comfort.
Staff at the hotel are frequently praised for their friendliness, politeness and helpfulness. Guests appreciate the front desk's efficiency and the staff's ability to communicate adequately in English. Although there are sporadic mentions of less friendly interactions, the majority of reviews emphasize the staff's dedication to outstanding hospitality.
Free Wi-Fi is available with many guests finding the connection strong and reliable. However, some reviews note issues with weak signals and slow speeds, indicating a mixed experience overall.
Families find Hotel Gracery Kyoto Sanjo to be an excellent choice, thanks to spacious rooms, family-friendly amenities and a convenient layout. The hotel's location allows for easy exploration of Kyoto, making it an ideal option for family travel.
The hotel's location also makes it a great base for enjoying Kyoto's nightlife with numerous restaurants, bars and entertainment options within walking distance. A nearby movie theater adds to the variety of late-night activities available.
Bed comfort receives mixed reviews. While many guests find the beds spacious and comfortable, others describe them as too firm with issues noted regarding hard pillows and sofa beds.
Overall, Hotel Gracery Kyoto Sanjo offers an exemplary four-star experience with high-quality service, modern rooms and excellent value for money. The hotel's attention to detail and commitment to guest comfort make it a highly recommended choice for visitors to Kyoto. Despite some minor drawbacks, the strategic location, clean environment and welcoming staff ensure a positive experience with many guests expressing a willingness to stay again. Show more
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Family Friendly Hotel
Hotel Gracery Kyoto Sanjo is designed to accommodate families, offering comfortable rooms and convenient amenities. Its central location and attentive staff ensure a pleasant and stress-free stay.
Hotel near Nightlife Spots
Located in Nakagyo-ku, this hotel is near Kiyamachi Street and Pontocho Alley, known for their concentration of bars and restaurants. Kiyamachi is one of Kyoto's most famous nightlife districts, with a variety of bars, clubs and izakayas.
Hotel with Free Wi-Fi
Hotel Gracery Kyoto Sanjo offers guests reliable internet access, ensuring seamless connectivity. This allows guests to stay connected and productive during their visit.
4-Star Hotel
Hotel Gracery Kyoto Sanjo offers comfortable accommodations and a convenient location near Nishiki Market. The hotel is well-equipped and provides easy access to public transportation.
Accessible Hotel
Room Types
Standard Double Room - Non-SmokingThe hot tub is a top feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and a sofa. The unit has 1 bed.
Standard Twin Room - Non-SmokingThis twin room's special feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle and a sofa. The unit offers 2 beds.
Triple Room - Non-SmokingThis triple room's special feature is the hot tub. The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and a sofa. The unit offers 3 beds.
Deluxe Double Room - Non-SmokingThe hot tub is a top feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 1 bed.
Deluxe Twin Room - Non-SmokingThis twin room's special feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.
Twin Room - Non-SmokingGuests will have a special experience as the twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.
Standard Double RoomThe hot tub is the standout feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit has 1 bed.
Double RoomThe hot tub is a top feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 1 bed.
Superior Double RoomThis double room features a hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, executive lounge access, a coffee machine and a safe deposit box. The unit has 1 bed.
Superior Twin RoomThis twin room's special feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, executive lounge access, a coffee machine and a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel Gracery Kyoto Sanjo boasts an enviable location that consistently receives high praise from guests. Situated right in the heart of Kyoto, the hotel sits at a prime spot above a sheltered shopping arcade and is adjacent to the bustling Nishiki Market. This central position places it within easy reach of major sites, public transportation, including bus lines and train stations and offers a plethora of dining and shopping opportunities.
The convenience of staying at this hotel is highlighted by its proximity to a vibrant shopping district that includes Shinkyogoku and Teramachi streets, making it a perfect base for exploring Kyoto. Guests appreciate the ease of walking to various attractions such as markets, restaurants, cafes and even iconic cultural sites like the riverside and local shrines. The hotel’s location is so strategic that it makes navigating the city straightforward, even in inclement weather, thanks to its covered shopping streets.
Whether you aim to indulge in retail therapy, savor local cuisine or simply explore the charming streets of Kyoto, Hotel Gracery Kyoto Sanjo offers unmatched accessibility and comfort. The combination of its superb location, quiet yet central positioning and excellent access to transportation makes it an ideal choice for travelers looking to immerse themselves in all that Kyoto has to offer.
Breakfast
Hotel Gracery Kyoto Sanjo's breakfast offerings consistently receive high praise from guests for their delicious and varied selections. The buffet caters to a range of tastes with its combination of Japanese, Western and even Chinese dishes. Highlights include unlimited servings of salmon roe and eel, which guests describe as luxurious and satisfying. The diversity on the buffet ensures there's something for everyone, providing ample variety for an energized start to the day.
Guests particularly appreciate the quality and taste of the food with many noting the freshness and careful preparation of each dish. The breakfast room, though noted as small by some, has well-thought-out options that range from Kyoto obanzai to grilled eel, which seems to be a favorite. Despite a few comments about the high cost of the breakfast option, others believe it's a good value for the rich and abundant spread offered.
For international travelers eager to experience Japanese cuisine, the hotel's breakfast is often highlighted as a memorable part of their stay. Additionally, the integration of local ingredients and traditional flavors into the buffet options enhances the cultural dining experience. Whether enjoying the Western-style bread and coffee or indulging in Japanese culinary delights, the breakfast at Hotel Gracery Kyoto Sanjo leaves a lasting impression on its guests.
Rooms
Hotel Gracery Kyoto Sanjo garners impressive feedback for its rooms, which are widely noted for their cleanliness and spaciousness—especially by Japanese standards. Guests frequently appreciate the modern and stylish decorations, alongside a good layout that often includes separate toilet and bath areas. Many reviewers also comment on the rooms being quiet, allowing for restful nights.
The well-appointed and comfortable rooms are furnished with amenities such as sofas, desks and premium-quality bedding. Standout themes, like the Kabuki room, add unique decorative touches, enhancing the overall experience. Bright and airy, the rooms often offer pleasant views, contributing to a relaxing atmosphere.
Despite a few mentions of smaller room sizes, especially for families or groups with multiple suitcases, the feedback remains positive with many rooms exceeding expectations in terms of space. The hotel's strategic location and thoughtful room design further contribute to a delightful stay, making it a solid choice for travelers seeking comfort and convenience in Kyoto.
Beds
Hotel Gracery Kyoto Sanjo offers a range of experiences when it comes to bed comfort. A prominent highlight is the frequent mention of comfortable beds with some guests describing their sleep as the best they've had in a long time. The spaciousness and width of the beds also received positive feedback, enhancing the overall appeal.
However, opinions are mixed with several guests finding the beds and pillows on the harder side. The firmness of the mattresses often led to discomfort with particular dissatisfaction noted regarding the sofa beds. It's also worth mentioning that issues like hard pillows and duvets not fitting the bed size properly contributed to the overall discomfort for some.
Despite these drawbacks, many guests still reported comfortable nights, suggesting that bed preference can be quite subjective. The hotel aims to provide a clean and pleasant space with beds that could either be hit-or-miss depending on personal comfort preferences.
Cleanliness
Hotel Gracery Kyoto Sanjo sets a high standard for cleanliness, which is a consistent point of praise among guests. The hotel, described as modern and newly built, offers a refreshing atmosphere with impeccably clean facilities. Many guests commend the rooms for being spacious, comfortable and exceptionally clean. The property benefits from meticulous upkeep, ensuring that both rooms and common areas reflect a sense of cleanliness and tidiness.
Despite the positive feedback, some guests noted occasional lapses in housekeeping quality. Issues such as dusty shelves, stained bed sheets and infrequent room cleaning were mentioned. However, these reports appear to be isolated incidents rather than the norm.
Overall, the hotel's cleanliness, paired with its excellent location in the heart of a bustling food and shopping district, makes it a compelling choice for visitors seeking comfort and convenience. The majority of the reviews indicate that Hotel Gracery Kyoto Sanjo successfully maintains a clean and pleasant environment, contributing to a positive guest experience.
Staff
At Hotel Gracery Kyoto Sanjo, the quality of service provided by the staff frequently garnered strong praise from guests. Visitors consistently highlighted the friendliness, politeness and helpfulness of the staff, describing interactions as very welcoming and the team as exceptionally accommodating. The front desk staff were often noted for their efficiency and courteous demeanor with many guests appreciating their prompt and attentive responses to requests and inquiries.
Despite a few comments about language barriers with some staff members speaking limited English, many visitors found the staff’s English proficiency adequate for smooth communication. The professionalism and approachable nature of the team contributed significantly to the overall positive experience at the hotel. Moreover, the hotel staff's dedication to maintaining cleanliness and high service standards left a lasting impression on the guests.
However, there were sporadic remarks about less friendly interactions with individual staff members and a few guests felt disappointed with some aspects of the service. Nonetheless, these instances seemed to be exceptions rather than the norm, as the majority of reviews emphasized the staff's kindness, effective communication and commitment to providing outstanding hospitality. Overall, the general consensus paints a picture of a highly efficient, courteous and friendly staff, contributing to a welcoming and pleasant stay at Hotel Gracery Kyoto Sanjo.
Wi-Fi
The Wi-Fi experience at Hotel Gracery Kyoto Sanjo presents a mixed bag based on guest reviews. Many visitors appreciated the benefit of free Wi-Fi and reported strong, reliable connections that met their needs effectively, describing it as good, comfortable and even great. Some guests noted that the connection was fast enough for their usage, eliminating the necessity of alternative options.
However, a number of reviews highlighted issues with the Wi-Fi, pointing out that the signal was often weak and prone to disconnections. Several guests encountered slow speeds and occasional connectivity problems with some noting that the Wi-Fi environment inside the building did not live up to their expectations. Reports of the Wi-Fi not working for particular devices or performing poorly even for basic tasks like sending WhatsApp messages were also mentioned. Despite these concerns, the free access to Wi-Fi remains a valued amenity for most travelers.
Family
Hotel Gracery Kyoto Sanjo stands out as a superb option for families planning a visit to Kyoto. This family-friendly hotel caters remarkably well to the needs of families, offering spacious and comfortable rooms that are perfect for a family stay. Many guests have noted the convenience of having rooms adjacent to each other, which enhances the overall family experience.
The hotel's amenity offerings include manga, games and drinks that provide full family enjoyment, making it a hit among both parents and children. Safety and comfort are prioritized, letting families feel at ease throughout their stay. Reviews highlight that the layout of the rooms with separate baths and toilets, adds extra convenience.
The location of Hotel Gracery Kyoto Sanjo is particularly praised, as it is in a good spot for family travel, making it easy to explore the city. The hotel is noted for its suitability during Japanese holidays, ensuring that visiting families have a pleasant and stress-free experience.
While the hotel might not have extraordinary features to boast about, it remains a solid and reasonable choice for families. Features such as free stays for children under 12 and a well-organized family room with a sofa and table for three people further add to its appeal for family guests.
Overall, Hotel Gracery Kyoto Sanjo is a recommended option for those traveling with children or elderly family members, offering a comprehensive and family-approved stay within a convenient location.
Nightlife
Hotel Gracery Kyoto Sanjo offers a prime location for those interested in sampling Kyoto's vibrant nightlife and dining scene. The area around the hotel is filled with a variety of restaurants, bars and eateries, catering to diverse culinary preferences. Its very central location places guests within walking distance of the river, lively izakayas and charming bars. The presence of nearby shops further enhances the convenience, making dining and entertainment easily accessible. Additionally, a movie theater just a minute's walk away adds to the array of late-night activities, making this hotel an excellent choice for enjoying Kyoto's evening attractions.
4 Star
Hotel Gracery Kyoto Sanjo provides an exemplary four-star experience, as highlighted by numerous satisfied guests. The hotel boasts high-quality service and modern, well-equipped rooms. Many guests appreciated its superb value for money, given the spacious and clean rooms, dining satisfaction and convenient location within a shopping street. The facilities and amenities offered were consistently mentioned as being above expectations, contributing to an overall terrific value for the area.
Several reviews emphasized the excellent cost performance with some stating that the hotel experience was comparable to other four-star hotels they had stayed in. The attention to detail in service and comfort was noted and appreciated by many, underscoring the hotel's commitment to a top-quality guest experience.
While a few reviews suggested that the hotel did not meet their expectations of a four-star rating, the overwhelming sentiment was positive. Many guests expressed a willingness to stay again and recommended the hotel for those seeking great value and comfort in Kyoto.
Accessible
Hotel Gracery Kyoto Sanjo is praised for its accessible and convenient location, especially for elderly guests. Ideally placed close to amenities, public transport and tourist spots, the hotel offers easy access for various needs. Its proximity to Hankyu station and numerous bus and subway lines makes getting around straightforward, while the covered walkway in front of the hotel ensures guests remain dry even in rain. The area around the hotel is replete with dining options and late-night access is convenient. However, it's worth noting that there are some limitations with taxi accessibility and there is no car parking available, but vehicular access is possible. Overall, the hotel's strategic location makes it an excellent base for sightseeing and exploring Kyoto.
No, Hotel Gracery Kyoto Sanjo doesn't have any pool.
No, a spa isn't available at Hotel Gracery Kyoto Sanjo.
No, Hotel Gracery Kyoto Sanjo doesn't allow dogs.
No, parking facilities aren't available at Hotel Gracery Kyoto Sanjo.