Sutton Hotel Hakata City
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Summary of reviewsSutton Hotel Hakata City is highly regarded for its exceptional location, providing easy access to Hakata Station, subway and bus stations, making it a convenient choice for travelers. Guests appreciate the nearby shopping malls, dining options and amenities such as convenience stores, which enhance the hotel's urban charm. The hotel's strategic location offers both business and leisure travelers an attractive stay with spacious and clean rooms, making it a great value for money.
The breakfast experience at the hotel receives mixed reviews. While many guests find the breakfast satisfactory and appreciate the delicious quality and variety of desserts, others feel that the menu could benefit from more options.
The rooms at Sutton Hotel Hakata City are often praised for their modern design and spaciousness, which is notably larger than typical Japanese hotels. High-quality furnishings, practical amenities and a relaxing atmosphere contribute to the overall comfort. The cleanliness of the hotel is generally well-regarded with guests noting the thorough and detailed cleaning in both the rooms and bathrooms.
The staff at Sutton Hotel Hakata City receive predominantly positive feedback for their friendliness, helpfulness and politeness, although a few reviews mention unhelpful interactions. Multilingual abilities within the team are appreciated by international guests.
While the hotel offers free Wi-Fi, the service is often described as weak and unreliable, particularly during peak hours. This may not meet the expectations of guests requiring a stable internet connection.
Feedback on the beds is varied with many guests finding them comfortable and spacious, while others cite issues with firmness and minor discomforts. Despite these concerns, the overall room and bath areas are considered spacious and welcoming, contributing to a generally positive stay at Sutton Hotel Hakata City.
Categories
The breakfast experience at the hotel receives mixed reviews. While many guests find the breakfast satisfactory and appreciate the delicious quality and variety of desserts, others feel that the menu could benefit from more options.
The rooms at Sutton Hotel Hakata City are often praised for their modern design and spaciousness, which is notably larger than typical Japanese hotels. High-quality furnishings, practical amenities and a relaxing atmosphere contribute to the overall comfort. The cleanliness of the hotel is generally well-regarded with guests noting the thorough and detailed cleaning in both the rooms and bathrooms.
The staff at Sutton Hotel Hakata City receive predominantly positive feedback for their friendliness, helpfulness and politeness, although a few reviews mention unhelpful interactions. Multilingual abilities within the team are appreciated by international guests.
While the hotel offers free Wi-Fi, the service is often described as weak and unreliable, particularly during peak hours. This may not meet the expectations of guests requiring a stable internet connection.
Feedback on the beds is varied with many guests finding them comfortable and spacious, while others cite issues with firmness and minor discomforts. Despite these concerns, the overall room and bath areas are considered spacious and welcoming, contributing to a generally positive stay at Sutton Hotel Hakata City.
Business Hotel
Listed among business hotels in Fukuoka, this property is conveniently located near Hakata Station, providing easy access for business travel.
Accessible Hotel
Sutton Hotel Hakata City is listed as having a barrier-free room on the 6th floor.
3-Star Hotel
Located in Hakata, this hotel provides comfortable accommodations and easy access to the city's attractions.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Sutton Hotel Hakata City stands out for its exceptional location, consistently praised by guests for its proximity to Hakata Station. Just a short walk away, the hotel offers easy access to transportation, making it a highly convenient choice for travelers. The nearby subway and bus stations further enhance accessibility, allowing seamless connectivity to key areas.
Guests appreciate the close distance to shopping malls and dining options, including a nearby bakery in Dacomekka. The area around the hotel is bustling, adding to its urban charm with plenty of amenities like convenience stores within reach.
The hotel’s strategic location not only makes travel easy but also adds to the overall appeal with spacious and clean rooms. Many reviewers highlight the value for money, citing the combination of convenience, comfort and affordability as reasons for repeatedly choosing this hotel when visiting Fukuoka. Whether for business or leisure, the central and accessible location of Sutton Hotel Hakata City makes it a compelling option for visitors.
Sutton Hotel Hakata City offers a breakfast experience that receives mixed reviews from its guests. Many visitors appreciate the convenience of having breakfast included and find it satisfactory for the price. Positively highlighted aspects include a rich variety of breakfast desserts and an overall substantial selection. Several guests also praise the delicious quality of the breakfast items.
However, some reviews indicate that the breakfast menu could benefit from more variety, comparing it unfavorably to other places. A few found it too sparse and lacking in options, leading to disappointment.
Overall, while the breakfast at Sutton Hotel Hakata City has its high points in terms of taste and dessert variety, there is room for improvement in offering a more comprehensive and diverse menu.
Sutton Hotel Hakata City boasts rooms that impress with modern design and a prime location. Guests frequently highlight the spaciousness of the accommodations, noting they are larger than typically found in Japanese hotels and comfortably fit two 29-inch suitcases opened side by side. The rooms are described as clean and furnished with high-quality materials, providing a comfortable and relaxing atmosphere. Excellent layout and practical amenities, such as two sinks and multiple electrical outlets, add to the convenience. Family-type rooms also receive praise for their generous size. The bathrooms stand out for their sturdiness and ample space, enhancing the overall comfort. For the price, many guests find the rooms to be a worthwhile investment, balancing size, quality and location effectively. The simplicity and chic style of the rooms contribute to a relaxing stay, making Sutton Hotel Hakata City a recommended choice for travelers.
Sutton Hotel Hakata City generally receives mixed feedback regarding the beds. The consensus points to a variety of experiences with many guests appreciating the comfort and size. Some guests find the beds comfortable and spacious with bedding described as good and comfortable. The beds are also noted to be adequately sized for two average women and some mention that the large, wide beds make for a pleasant sleep.
However, a significant number of guests report that the beds are hard. Comments range from somewhat hard to surprisingly hard with a few mentioning discomfort due to firmness. There are also minor issues reported such as a low pillow, a dip in the middle of the mattress and the box spring being a little uncomfortable. Despite these points, the overall room and bath areas are considered spacious and welcoming, contributing to a positive stay overall.
Sutton Hotel Hakata City receives generally positive feedback for its cleanliness. Many guests have praised the hotel for its clean interiors, noting that the cleanliness extends to every corner of the property. Frequent mentions include the impressive cleanliness of the bathrooms, which are described as spacious and clean. Guests also appreciated the thorough and detailed cleaning throughout the hotel, contributing to a sense of overall cleanliness.
In addition to the interior, the rooms also receive commendations for being cleaner than expected, given the price. The rooms, including the washrooms and toilets, typically leave a clean impression, adding to the comfortable stay.
However, not all reviews are completely positive. Some guests pointed out specific cleanliness issues, such as discovering hair on the tiled walls and floors and dusty areas under the sink. Despite these occasional lapses, the overarching sentiment reflects satisfaction with the hotel's cleanliness, making it a good value for money in a decent location.
The staff at Sutton Hotel Hakata City have garnered mixed reviews, though predominantly positive. Guests frequently praise the team for being friendly, helpful and polite. Many noted the prompt and attentive responses from the front desk, highlighting their willingness to answer questions and handle requests. A number of guests described the staff as kind, pleasant and flexible in their approach. Additionally, there was appreciation for multilingual abilities, such as a staff member who spoke Korean. Despite these numerous commendations, a few reviews did mention unhelpfulness and a lack of friendliness from some staff members, particularly at the front desk. Overall, the majority of feedback reflects a positive experience with the hotel staff, emphasizing their cordial and accommodating nature.
While Sutton Hotel Hakata City offers a range of amenities, the guest reviews suggest that its Wi-Fi service could benefit from some improvements. Guests frequently report that the Wi-Fi signal is weak and unreliable, especially during peak hours at night. The speed is generally slow and the connection can be unstable, often resulting in disconnections. Some guests have also mentioned difficulties in understanding the password for the complimentary Wi-Fi. Overall, while the hotel provides internet access, it may not meet the expectations of those needing a robust and dependable connection.
Location Show Map
Location
Guests appreciate the close distance to shopping malls and dining options, including a nearby bakery in Dacomekka. The area around the hotel is bustling, adding to its urban charm with plenty of amenities like convenience stores within reach.
The hotel’s strategic location not only makes travel easy but also adds to the overall appeal with spacious and clean rooms. Many reviewers highlight the value for money, citing the combination of convenience, comfort and affordability as reasons for repeatedly choosing this hotel when visiting Fukuoka. Whether for business or leisure, the central and accessible location of Sutton Hotel Hakata City makes it a compelling option for visitors.
Breakfast
However, some reviews indicate that the breakfast menu could benefit from more variety, comparing it unfavorably to other places. A few found it too sparse and lacking in options, leading to disappointment.
Overall, while the breakfast at Sutton Hotel Hakata City has its high points in terms of taste and dessert variety, there is room for improvement in offering a more comprehensive and diverse menu.
Rooms
Beds
However, a significant number of guests report that the beds are hard. Comments range from somewhat hard to surprisingly hard with a few mentioning discomfort due to firmness. There are also minor issues reported such as a low pillow, a dip in the middle of the mattress and the box spring being a little uncomfortable. Despite these points, the overall room and bath areas are considered spacious and welcoming, contributing to a positive stay overall.
Cleanliness
In addition to the interior, the rooms also receive commendations for being cleaner than expected, given the price. The rooms, including the washrooms and toilets, typically leave a clean impression, adding to the comfortable stay.
However, not all reviews are completely positive. Some guests pointed out specific cleanliness issues, such as discovering hair on the tiled walls and floors and dusty areas under the sink. Despite these occasional lapses, the overarching sentiment reflects satisfaction with the hotel's cleanliness, making it a good value for money in a decent location.
Staff
Wi-Fi
No, Sutton Hotel Hakata City doesn't have any pool.
No, a spa isn't available at Sutton Hotel Hakata City.
No, Sutton Hotel Hakata City doesn't allow dogs.
No, parking facilities aren't available at Sutton Hotel Hakata City.
No, Sutton Hotel Hakata City doesn't have a gym.
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