Hakata Excel Hotel Tokyu
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Hakata Excel Hotel Tokyu is located very close to the Nakasu Kawabata Station and offers easy access to the airport. Guests can choose among 18 different room types such as female-only, non-smoking or a room inspired by the designer Laura Ashley. The hotel's restaurant offers sumptuous local cuisine prepared with fresh ingredients, so that guests can experience the authentic taste of the local delicacies.
Summary of reviewsHakata Excel Hotel Tokyu receives commendable reviews across several aspects, primarily highlighting its exceptional location, varied and high-quality breakfast and comfortable beds, making it a preferred choice for travelers.
The hotel's prime location in the heart of Fukuoka offers exceptional convenience and accessibility. Situated steps from Nakasu Kawabata subway station, it allows easy transit around the city. Surrounded by lively downtown areas with numerous dining, shopping and sightseeing options such as Ichiran Ramen, Nakasu Yatai food stalls, Canal City and Tenjin, guests have access to diverse local experiences. Proximity to the canal provides scenic river views and leisurely strolls with cultural attractions like Hakataza Theater and Kushida Shrine adding to the appeal. The nearby convenience stores, markets and restaurants ensure that guests are always close to essential amenities.
Breakfast at Hakata Excel Hotel Tokyu is widely praised for its quality and variety, catering to both Western and Japanese tastes. Guests highlight the memorable Japanese ambiance in the dining rooms and the delicious, plentiful options, including soups, seafood, sushi, freshly baked goods and more. The breakfast service is noted for its efficiency and attentive staff, despite some mentions of it being somewhat pricey.
The rooms are generally appreciated for their spaciousness by Japanese standards, cleanliness and soundproofing, contributing to a comfortable stay. However, there are mixed reviews regarding room views with some finding them obstructed. Some guests found the rooms smaller than expected and noted that the décor and facilities could benefit from updates.
Cleanliness is a strong point with both rooms and common areas described as being well-maintained and tidy. Guests appreciated the clean amenities such as bed linens and towels, contributing to a comfortable and pleasant atmosphere.
The staff at Hakata Excel Hotel Tokyu are consistently praised for their professionalism, friendliness and helpful nature. From receptionists assisting with taxi arrangements to the courteous housekeeping and breakfast staff, the team's polite and efficient service significantly enhances the guest experience. Multilingual capabilities further improve communication for international travelers.
While the Wi-Fi service has been widely criticized for being weak and unstable, parking receives mixed reviews. Guests appreciated the convenience and location of the underground parking, although some found the fees expensive and the automated system cumbersome.
For family travelers, the hotel offers spacious and comfortable family rooms and friendly service, although caution is advised in the surrounding area at night. The location stands out for nightlife enthusiasts with its proximity to bars, restaurants and entertainment options making it an excellent spot for evening activities.
The beds consistently receive positive feedback for their comfort, contributing to restful sleep and overall room comfort.
In summary, Hakata Excel Hotel Tokyu is highly recommended for its outstanding location, excellent breakfast, comfortable beds and professional staff, despite minor areas needing enhancement.
Categories
The hotel's prime location in the heart of Fukuoka offers exceptional convenience and accessibility. Situated steps from Nakasu Kawabata subway station, it allows easy transit around the city. Surrounded by lively downtown areas with numerous dining, shopping and sightseeing options such as Ichiran Ramen, Nakasu Yatai food stalls, Canal City and Tenjin, guests have access to diverse local experiences. Proximity to the canal provides scenic river views and leisurely strolls with cultural attractions like Hakataza Theater and Kushida Shrine adding to the appeal. The nearby convenience stores, markets and restaurants ensure that guests are always close to essential amenities.
Breakfast at Hakata Excel Hotel Tokyu is widely praised for its quality and variety, catering to both Western and Japanese tastes. Guests highlight the memorable Japanese ambiance in the dining rooms and the delicious, plentiful options, including soups, seafood, sushi, freshly baked goods and more. The breakfast service is noted for its efficiency and attentive staff, despite some mentions of it being somewhat pricey.
The rooms are generally appreciated for their spaciousness by Japanese standards, cleanliness and soundproofing, contributing to a comfortable stay. However, there are mixed reviews regarding room views with some finding them obstructed. Some guests found the rooms smaller than expected and noted that the décor and facilities could benefit from updates.
Cleanliness is a strong point with both rooms and common areas described as being well-maintained and tidy. Guests appreciated the clean amenities such as bed linens and towels, contributing to a comfortable and pleasant atmosphere.
The staff at Hakata Excel Hotel Tokyu are consistently praised for their professionalism, friendliness and helpful nature. From receptionists assisting with taxi arrangements to the courteous housekeeping and breakfast staff, the team's polite and efficient service significantly enhances the guest experience. Multilingual capabilities further improve communication for international travelers.
While the Wi-Fi service has been widely criticized for being weak and unstable, parking receives mixed reviews. Guests appreciated the convenience and location of the underground parking, although some found the fees expensive and the automated system cumbersome.
For family travelers, the hotel offers spacious and comfortable family rooms and friendly service, although caution is advised in the surrounding area at night. The location stands out for nightlife enthusiasts with its proximity to bars, restaurants and entertainment options making it an excellent spot for evening activities.
The beds consistently receive positive feedback for their comfort, contributing to restful sleep and overall room comfort.
In summary, Hakata Excel Hotel Tokyu is highly recommended for its outstanding location, excellent breakfast, comfortable beds and professional staff, despite minor areas needing enhancement.
Family Friendly Hotel
This hotel is a frequently booked option for families. It provides essential amenities and is well-located for exploring the city.
Hotel near Nightlife Spots
Also situated in Nakasu, this hotel provides immediate access to Fukuoka's vibrant nightlife. Guests can easily explore the area's numerous bars and entertainment venues, making it ideal for those seeking an active night out.
Business Hotel
Located in Hakata, this hotel offers comfortable accommodations and essential business amenities. Its proximity to transportation hubs makes it convenient for business trips.
Accessible Hotel
Hakata Excel Hotel Tokyu has wheelchair accessibility throughout its grounds and an accessible room. It is located in the Nakasu area, with good access to Hakata and Tenjin.
4-Star Hotel
This hotel is located in the Nakasu area, known for its vibrant nightlife. It offers comfortable accommodations and convenient access to local attractions.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Guest Reviews
The Hakata Excel Hotel Tokyu boasts a prime location that has garnered praise for its exceptional convenience and accessibility. Situated just steps away from the Nakasu Kawabata subway station, guests find the hotel's placement especially advantageous for easy transit throughout Fukuoka. The vibrant downtown area envelops the hotel, offering a plethora of dining, shopping and sightseeing options within walking distance. Highlights include the famous Ichiran Ramen, the bustling Nakasu Yatai food stalls and major commercial hubs like Canal City and Tenjin.
Visitors appreciated being next to the canal, which provides picturesque river views and an ideal spot for leisurely strolls. The vicinity is also rich in cultural attractions, such as the Hakataza Theater and Kushida Shrine, enhancing the stay. With convenience stores, markets and various restaurants nearby, guests are never far from their next meal or essential amenities.
Overall, the hotel's strategic placement in the heart of Fukuoka, combined with the surrounding lively nightlife and diverse attractions, makes it a highly favored choice for both business and leisure travelers.
Hakata Excel Hotel Tokyu offers a breakfast experience that stands out for its variety and quality. Guests have repeatedly praised the hotel's breakfast options, which include both Western and Japanese styles, ensuring that there is something for every palate. The dining rooms themselves add to the experience with a Japanese ambiance that many found memorable.
The breakfast buffet features an array of options, including soups, seafood, sushi and other delicacies, all of which are described as delicious. The venue offers two breakfast buffet locations with one being located in a convenient adjacent mall. Notably, one of the restaurants, Itono Akari, receives consistent commendations for its morning offerings.
Many reviewers appreciated the high-quality and substantial nature of the breakfast, emphasizing the delicious and diverse menu choices available. Freshly baked goods, grilled meats and even unique items like curry and homemade pudding add to the appeal. The Western-style breakfast also received favorable mentions for its enjoyable variety and taste.
Breakfast service is noted to be efficient with quick refills and attentive staff enhancing the overall experience. Despite some mentions of the breakfast being a bit pricey, most found it to be great value for money, given the quality and variety offered.
In sum, the breakfast at Hakata Excel Hotel Tokyu is often described as a highlight of the stay with plentiful and delicious options that cater to both Western and Japanese tastes, making it highly recommended by guests.
Hakata Excel Hotel Tokyu receives varied feedback regarding its rooms. On the positive side, many guests appreciated the spaciousness of the rooms, particularly for Japanese standards. Numerous reviews highlight the ample space in various room types, allowing for a comfortable stay, especially in triple and 4-person rooms. Cleanliness is consistently praised with rooms being described as clean, tidy and well-maintained. The separate bathroom and toilet areas are also noted as positive features, enhancing convenience for guests.
The views from the rooms garner mixed reviews; some find them beautiful and appealing, while others consider them obstructed or unpleasant. Soundproofing within the rooms is another strong point, ensuring a quiet and peaceful environment. The standard of cleanliness in the rooms is generally high, contributing to a comfortable experience.
However, there are several criticisms. A significant number of guests found the rooms to be smaller than expected with some describing them as cramped, especially when compared to the online photos. The décor and facilities of the rooms are frequently mentioned as outdated with specific complaints about aging furnishings, smelly or cramped bathrooms and inadequate air conditioning. Several reviews also point out minor issues like dirty carpets, broken light switches and an ineffective refrigerator.
Overall, while Hakata Excel Hotel Tokyu offers spacious and clean rooms that meet many guests' expectations, there are areas that would benefit from updates and improvements, particularly in terms of room size, modernity and ventilation. The contrasting room views and occasional maintenance issues suggest room for enhancement to better align with the guests' expectations and the hotel's price point.
The beds at Hakata Excel Hotel Tokyu receive frequent praise from guests for their comfort. Many reviewers specifically mentioned the beds as being very comfortable with some describing the feeling of the bed as just right. The beds, whether twin or spacious, consistently provided great comfort and restful sleep, contributing significantly to the overall comfort of the rooms. Guests often highlighted the softness of the bed mattresses as a notable feature. While virtually all comments regarding the beds were positive, there was a rare concern about noise from a simple bed and an unpleasant experience involving a misplaced sock. Despite these isolated incidents, the general consensus is that the beds at Hakata Excel Hotel Tokyu offer excellent comfort and quality sleep.
Hakata Excel Hotel Tokyu stands out for its excellent cleanliness, consistently highlighted by guests. The hotel maintains a high standard of hygiene in both individual rooms and common areas. Rooms are frequently described as clean, comfortable and well-maintained. Guests appreciated the tidiness of the bathrooms, where separate shower and bathtub setups add to the convenience. The overall environment of the hotel is clean, contributing to a positive guest experience.
Guests also noted the clean amenities, including bed linen and towels, which enhanced their stay. The spacious rooms, combined with the general sense of cleanliness, make the hotel a comfortable and appealing place to stay. Many reviews also mention the clean ambiance and well-maintained facilities throughout the property.
Despite minor issues such as occasional unclean indoor floors, dust accumulation in certain areas and isolated cases requiring touch-ups, the hotel's overall cleanliness remains satisfactory. The staff's responsiveness and the hotel’s amenities receive praise, creating a pleasant and welcoming atmosphere for guests. Overall, Hakata Excel Hotel Tokyu upholds a commendable level of cleanliness and comfort, making it a reliable choice for travelers.
The staff at Hakata Excel Hotel Tokyu consistently receive high praise from guests for their professionalism and friendliness. Guests highlight the helpful nature of the receptionists, especially in providing assistance with taxi arrangements to the airport and suggesting fun activities in the local area. The staff are recognized for their politeness, respectful demeanor and efficient service, making a positive impression on travelers. Many reviewers appreciated the flexibility with check-in times and the prompt, attentive service at the front desk.
The courteous and thoughtful behavior of the staff extends to all areas of the hotel, including the housekeeping team and breakfast attendants. Guests felt welcomed by the staff's smiles and found their hospitality to be genuine and warm. Communication with staff was clear and effective and they were noted for their proactive approach in resolving any issues.
Moreover, staff members demonstrated a willingness to go the extra mile, such as offering room upgrades and recommending delicious local restaurants. Multilingual capabilities, like speaking Korean, were also mentioned as a positive attribute. Overall, the consistent feedback reflects a high level of satisfaction with the staff's respectful, kind and approachable manner, contributing significantly to the guests’ positive experiences at the hotel.
Guests have reported consistent issues with the Wi-Fi at Hakata Excel Hotel Tokyu. Many found the Wi-Fi connection to be weak, slow and often unstable. The Wi-Fi names differ for each room, adding to the confusion and difficulty in connecting. Despite efforts, connectivity problems persisted with some guests unable to use the Wi-Fi at all due to its poor performance. Overall, the Wi-Fi experience at this hotel has been largely disappointing for visitors.
Guests have shared varied opinions about parking at the Hakata Excel Hotel Tokyu. Positively, the parking lot was praised for its convenient location with some noting that it was directly connected to their rooms. Others found it easy to park next door and appreciated that the parking facility was available. The fact that the parking lot is underground was mentioned as an advantage as well. However, many guests felt that the parking fee was high and considered it expensive. Some mentioned the old parking equipment and noted issues such as the need to pay parking fees and the inconvenience of the automated mechanical parking system, which made it difficult to temporarily access luggage in the car. A few guests also faced challenges like poor parking assistance from the front desk, mixed attitudes from parking employees and had to take a detour to reach the parking lot. Despite these criticisms, the efficient and helpful parking service from some staff was acknowledged.
Hakata Excel Hotel Tokyu has garnered positive feedback for family travelers seeking comfortable accommodations. Reviewers often highlight the hotel's family-friendly perks, such as spacious and comfortable family rooms. Staff members receive praise for their kindness, especially in engaging with children, adding a personal touch to the stay.
Families visiting nearby attractions like the Anpanman Museum found the hotel ideally situated, enhancing the overall experience. Additionally, the hotel’s service stands out with amenities like complimentary taxi arrangements to Fukuoka Airport being particularly appreciated.
However, the surrounding area, specifically narrow streets in Nakasu, may not be suitable for children at night. Staying on the main streets is advisable for those with young ones. Despite this, many found their family trips to be pleasant and secure, returning multiple times due to the positive experiences.
Hakata Excel Hotel Tokyu is a prime choice for nightlife enthusiasts due to its excellent location in the heart of Nakasu, a bustling downtown area known for its vibrant entertainment options. Guests find it extremely convenient to explore a plethora of bars, restaurants and drinking establishments right outside the hotel's doorsteps. Food stalls, such as those on Nakasu Yatai Street, add to the delightful night-time experience.
The hotel's proximity to the river and downtown places guests within a few minutes' walk of countless eateries and watering holes, perfect for an evening of fun. For those who enjoy lively entertainment, the nearby show pubs and diverse nightlife options ensure there's always something exciting happening. However, some cautions should be noted as venturing into narrow streets in this area might feel sketchy. Overall, this location stands out as an ideal spot for those looking to immerse themselves in Fukuoka's vibrant night scene.
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Location
Visitors appreciated being next to the canal, which provides picturesque river views and an ideal spot for leisurely strolls. The vicinity is also rich in cultural attractions, such as the Hakataza Theater and Kushida Shrine, enhancing the stay. With convenience stores, markets and various restaurants nearby, guests are never far from their next meal or essential amenities.
Overall, the hotel's strategic placement in the heart of Fukuoka, combined with the surrounding lively nightlife and diverse attractions, makes it a highly favored choice for both business and leisure travelers.
Breakfast
The breakfast buffet features an array of options, including soups, seafood, sushi and other delicacies, all of which are described as delicious. The venue offers two breakfast buffet locations with one being located in a convenient adjacent mall. Notably, one of the restaurants, Itono Akari, receives consistent commendations for its morning offerings.
Many reviewers appreciated the high-quality and substantial nature of the breakfast, emphasizing the delicious and diverse menu choices available. Freshly baked goods, grilled meats and even unique items like curry and homemade pudding add to the appeal. The Western-style breakfast also received favorable mentions for its enjoyable variety and taste.
Breakfast service is noted to be efficient with quick refills and attentive staff enhancing the overall experience. Despite some mentions of the breakfast being a bit pricey, most found it to be great value for money, given the quality and variety offered.
In sum, the breakfast at Hakata Excel Hotel Tokyu is often described as a highlight of the stay with plentiful and delicious options that cater to both Western and Japanese tastes, making it highly recommended by guests.
Rooms
The views from the rooms garner mixed reviews; some find them beautiful and appealing, while others consider them obstructed or unpleasant. Soundproofing within the rooms is another strong point, ensuring a quiet and peaceful environment. The standard of cleanliness in the rooms is generally high, contributing to a comfortable experience.
However, there are several criticisms. A significant number of guests found the rooms to be smaller than expected with some describing them as cramped, especially when compared to the online photos. The décor and facilities of the rooms are frequently mentioned as outdated with specific complaints about aging furnishings, smelly or cramped bathrooms and inadequate air conditioning. Several reviews also point out minor issues like dirty carpets, broken light switches and an ineffective refrigerator.
Overall, while Hakata Excel Hotel Tokyu offers spacious and clean rooms that meet many guests' expectations, there are areas that would benefit from updates and improvements, particularly in terms of room size, modernity and ventilation. The contrasting room views and occasional maintenance issues suggest room for enhancement to better align with the guests' expectations and the hotel's price point.
Beds
Cleanliness
Guests also noted the clean amenities, including bed linen and towels, which enhanced their stay. The spacious rooms, combined with the general sense of cleanliness, make the hotel a comfortable and appealing place to stay. Many reviews also mention the clean ambiance and well-maintained facilities throughout the property.
Despite minor issues such as occasional unclean indoor floors, dust accumulation in certain areas and isolated cases requiring touch-ups, the hotel's overall cleanliness remains satisfactory. The staff's responsiveness and the hotel’s amenities receive praise, creating a pleasant and welcoming atmosphere for guests. Overall, Hakata Excel Hotel Tokyu upholds a commendable level of cleanliness and comfort, making it a reliable choice for travelers.
Staff
The courteous and thoughtful behavior of the staff extends to all areas of the hotel, including the housekeeping team and breakfast attendants. Guests felt welcomed by the staff's smiles and found their hospitality to be genuine and warm. Communication with staff was clear and effective and they were noted for their proactive approach in resolving any issues.
Moreover, staff members demonstrated a willingness to go the extra mile, such as offering room upgrades and recommending delicious local restaurants. Multilingual capabilities, like speaking Korean, were also mentioned as a positive attribute. Overall, the consistent feedback reflects a high level of satisfaction with the staff's respectful, kind and approachable manner, contributing significantly to the guests’ positive experiences at the hotel.
Wi-Fi
Parking
Family
Families visiting nearby attractions like the Anpanman Museum found the hotel ideally situated, enhancing the overall experience. Additionally, the hotel’s service stands out with amenities like complimentary taxi arrangements to Fukuoka Airport being particularly appreciated.
However, the surrounding area, specifically narrow streets in Nakasu, may not be suitable for children at night. Staying on the main streets is advisable for those with young ones. Despite this, many found their family trips to be pleasant and secure, returning multiple times due to the positive experiences.
Nightlife
The hotel's proximity to the river and downtown places guests within a few minutes' walk of countless eateries and watering holes, perfect for an evening of fun. For those who enjoy lively entertainment, the nearby show pubs and diverse nightlife options ensure there's always something exciting happening. However, some cautions should be noted as venturing into narrow streets in this area might feel sketchy. Overall, this location stands out as an ideal spot for those looking to immerse themselves in Fukuoka's vibrant night scene.
No, Hakata Excel Hotel Tokyu doesn't have any pool.
No, a spa isn't available at Hakata Excel Hotel Tokyu.
No, Hakata Excel Hotel Tokyu doesn't allow dogs.
Yes, parking facilities are available at Hakata Excel Hotel Tokyu.
No, Hakata Excel Hotel Tokyu doesn't have a gym.
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