Tokyu Stay Hakata

Fukuoka 33.58525800, 130.42085200 , Hakata-ku Hakataekiminami 1-11-11 (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTokyu Stay Hakata consistently receives positive feedback for its convenient location, comfortable accommodations, cleanliness and exceptional service. Positioned just a 5 to 10-minute walk from Hakata Station, the hotel offers easy access to transportation, shopping and dining options, making it an ideal base for visitors. Guests appreciate the nearby amenities and despite minor initial difficulties with navigation, agree that the strategic location enriches their overall experience.

Accommodations are well-equipped with amenities like washing machines and microwaves, catering to both short and extended stays. The rooms, often described as spacious and clean, highlight modern conveniences and efficient soundproofing, making stays comfortable despite proximity to railway tracks. The breakfast service featuring a good mix of Japanese and Western cuisine has also been complimented for its taste, quality and reasonable cost, although there’s room for improvement in variety and menu replenishment.

Cleaning standards at Tokyu Stay Hakata are upheld rigorously with frequent praise for the spotless and well-maintained rooms and common areas. The relatively new facilities further enhance guests' experiences, although isolated incidents of minor cleaning oversights have been reported.

The hotel staff stand out for their friendliness and professionalism, often going above and beyond to address guest needs. Multilingual communication and efficient service at the front desk showcase their commitment to providing a welcoming environment. Despite a rare instance of a less positive check-in experience, the staff’s overall demeanor and helpfulness are highly regarded.

Tokyu Stay Hakata also offers strong WiFi connectivity, along with complimentary coffee in the lobby, which guests find as an added perk. The beds receive specific mention for their comfort, contributing to restful nights despite minor complaints about pillow softness and occasional external noise.

Overall, Tokyu Stay Hakata is commended for offering excellent value for money. The hotel meets the expectations for a three-star category with its clean, comfortable and well-equipped rooms. Minor improvements in areas like air conditioning maintenance and breakfast variety could enhance the experience further, but the combination of its reasonable pricing, modern facilities and superior service makes it a recommended choice for travelers seeking a pleasant and budget-friendly stay in Fukuoka.
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3-Star Hotel
This hotel offers a blend of comfort and convenience, making it a reliable choice. Its location in Hakata provides easy access to transportation and local attractions. Rooms are equipped with amenities suitable for both short and long stays.

Room Types
Comfort Double Room - Non-Smoking The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Moderate Double Room (1 Adult) - Non-Smoking The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

Moderate Double Room (2 Adults) - Non-Smoking The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The double room features a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Comfort Double Room (1 Adult) - Non-Smoking The double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Comfort Double Room (2 Adults) - Non-Smoking The double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Residential Double Room (1 Adult) - Non-Smoking The kitchenette is fitted with a refrigerator, a microwave and an electric kettle. The double room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Residential Double Room (2 Adults) - Non-Smoking Meals can be prepared in the kitchenette, which is fitted with a refrigerator, a microwave and an electric kettle. The double room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Residential Twin Room (1 Adult) - Non-Smoking The well-fitted kitchenette features a refrigerator, a microwave and an electric kettle. The twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Residential Twin Room (2 Adults) - Non-Smoking Guests can make meals in the fully equipped kitchenette that features a refrigerator, a microwave and an electric kettle. The twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Deluxe Twin Room (1 Adult) - Non-Smoking The twin room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The twin room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

Deluxe Twin Room (2 Adults) - Non-Smoking The twin room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The twin room features a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
The location of Tokyu Stay Hakata consistently receives positive feedback from guests. Touted as convenient and centrally situated, the hotel is within a comfortable walking distance of Hakata Station, typically taking between 5 to 10 minutes on foot. This proximity makes it an ideal base for exploring the city and accessing various modes of transportation, including JR and subway lines. Moreover, its strategic location provides easy access to Fukuoka Airport and nearby shopping and dining amenities, including Canal City and numerous convenience stores.

The convenience extends to the hotel's surroundings, enhancing the overall experience for travelers. Many guests mention the ease of finding their way and appreciate the abundance of nearby amenities such as supermarkets, restaurants and electronics shops. Despite some comments about the location being slightly tricky to understand initially or a bit farther than expected, most agree that these are minor inconveniences given the overall benefits.

Accommodations come equipped with useful amenities like washing machines and microwaves, supporting longer or more comfortable stays. The hotel's position along the railway tracks was noted by some, but the noise was not seen as a significant issue thanks to effective soundproofing. In all, Tokyu Stay Hakata offers a beneficial blend of accessibility, comfort and convenience for both short-term visitors and those planning to stay longer.

Breakfast
Tokyu Stay Hakata offers a breakfast experience that features a mix of Japanese and Western cuisine. Many guests have praised the breakfast for being well-prepared, delicious and hearty. The breakfast buffet provides a good selection of dishes that appeal to different tastes, including a variety of Japanese side dishes and simple Western meals like bread and ham. Some visitors were pleasantly surprised by the quality and variety, noting that the breakfast exceeded their expectations. The reasonable cost, along with the friendly service staff, further enhances the breakfast experience.

However, several reviews highlight some limitations, such as a lack of variety and repetitive menu options, especially for those staying multiple days. Despite the generally positive feedback, some guests found the breakfast offerings to be minimalist and lacking in certain items like yogurt and cereal. The breakfast room's small size and occasional crowding were also mentioned as drawbacks.

Overall, while the breakfast at Tokyu Stay Hakata is appreciated for its taste and quality, improvements in variety and replenishment could make it even more enjoyable.

Rooms
Tokyu Stay Hakata receives positive feedback mostly for its spacious rooms and excellent amenities. Many guests appreciate the well-equipped rooms that boast features such as washing machines, microwaves and in some cases, small kitchenettes. These facilities make it exceptionally convenient for extended stays. Cleanliness is another consistent highlight with numerous reviews noting the rooms as clean, tidy and well-maintained. The staff's friendliness and polite service also add to the overall positive experience reported by guests.

However, there are mixed impressions about room sizes. While several guests found the rooms to be spacious and comfortable, others felt they were on the smaller side, which is common in Japan. Noise can be an issue for rooms facing the railway tracks, though not all guests were bothered by it. Overall, the room facilities such as separate bath and toilet areas, comfortable beds and modern appliances contribute significantly to guest satisfaction, making Tokyu Stay Hakata a reliable choice for both short and long-term stays.

Beds
Tokyu Stay Hakata receives notable praise for its beds, frequently highlighted as a key positive aspect by guests. Many reviews mention the beds as being particularly comfortable, contributing to a quality sleeping experience. Multiple guests specifically note that the mattresses offer a good balance of softness and firmness, making them an inviting retreat after a day of exploration. Additionally, the bed sizes, often described as large or spacious, accommodate various sleep preferences, including couples and families with children.

Aside from their comfort, the beds are often complemented by cozy bedding and clean conditions, ensuring a restful stay. Rooms are also noted for their cleanliness and overall comfort with features like in-room washer dryers adding to the convenience. Despite some minor remarks about the softness of pillows and occasional noise from external sources, the general consensus underscores the comfort and spaciousness of the accommodations, particularly the beds.

Overall, Tokyu Stay Hakata provides a comfortable sleeping environment, making it an appealing choice for travelers seeking restful nights and a pleasant stay experience.

Cleanliness
Tokyu Stay Hakata receives frequent praise for its cleanliness and the modern, well-maintained state of its facilities. Guests consistently highlight the clean and comfortable rooms, which are always presented in a neat and tidy condition. The hotel benefits from being relatively new, bolstering its favorable reputation for modern and spotless surroundings. Many reviews applaud the clean and elegant lobby, the cleanliness of both the bathrooms and bedrooms and the high standards upheld by the cleaning staff.

While most reviews reflect positively on the cleanliness, noting continuous maintenance and the regular offering of fresh towels, there are occasional mentions of areas for improvement. A few guests pointed out specific issues such as dust, leftover hair in bathrooms and mold, indicating inconsistencies in the cleaning process. However, these concerns appear to be exceptions rather than the norm.

Overall, guests find the facilities to be clean and pleasant, contributing to a comfortable and satisfactory stay. The hotel’s location close to Hakata Station and the added conveniences like in-room microwaves and washing machines further enhance the appeal for travelers prioritizing cleanliness and convenience.

Staff
The staff at Tokyu Stay Hakata have garnered consistent praise for their exceptional service and warm demeanor. Guests repeatedly mention the friendliness and politeness of the hotel personnel, who are always ready to help and efficiently respond to requests. The front desk staff, in particular, are highlighted for their responsiveness and professionalism, often going above and beyond to ensure a pleasant stay. Communication is seamless with staff proficient in multiple languages, including English, Korean and Chinese, making it convenient for international guests.

Reviews emphasize the superb customer service with the staff's attitude described as enthusiastic, kind and polite. The efficiency and helpfulness of both the reception and cleaning staff are noted as standout aspects, contributing to a positive overall experience. Temporary luggage storage is available, adding to the convenience for travelers.

While one review mentioned a less positive check-in experience, such instances appear to be rare exceptions. Overall, the staff at Tokyu Stay Hakata are recognized for creating a welcoming and comfortable environment, making guests' stays enjoyable and stress-free.

Wi-Fi
Tokyu Stay Hakata offers guests complimentary WiFi throughout the hotel, including free internet access in rooms and public areas. Reviews highlight an excellent WiFi connection with good coverage, particularly in the lobby. Guests have appreciated the fast and reliable network, which is described as very capable in most instances. However, some have noted inconsistencies, finding the WiFi unsteady or slow at times with specific issues in the lobby and dining areas. Despite these occasional interruptions, it's clear that the hotel is aware of these concerns and is working to improve the internet service for future guests.

In addition to the WiFi, the hotel provides the added convenience of complimentary coffee in the lobby. Guests can enjoy unlimited, quality coffee on the first floor, adding to their overall positive experience at Tokyu Stay Hakata.

3 Star
Tokyu Stay Hakata offers excellent value for money, making it a solid choice for travelers on a budget. The hotel provides standard, clean and comfortable rooms typical of a three-star hotel in Japan. Its facilities, given the price, are commendable, contributing to a high cost-performance ratio that many guests highly recommend.

Located conveniently near Hakata Station, the hotel is easily accessible by public transportation, though the short walk to the station may not be the absolute closest. The sound isolation in the rooms is good, despite some guests being able to hear the faint noise of passing trains.

The overall hospitality and cleanliness meet the expectations for its category. However, there are minor areas for improvement such as occasional issues with air conditioning maintenance. Nevertheless, the positive aspects like its cleanliness, comfortable rooms and reasonable pricing make Tokyu Stay Hakata a recommended choice for those seeking a satisfactory stay without breaking the bank.


No, Tokyu Stay Hakata doesn't have any pool.

No, a spa isn't available at Tokyu Stay Hakata.

No, Tokyu Stay Hakata doesn't allow dogs.

No, parking facilities aren't available at Tokyu Stay Hakata.

No, Tokyu Stay Hakata doesn't have a gym.

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