Hakone Yutowa
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Summary of reviewsHakone Yutowa shines as a top-tier hotel, celebrated for its prime location, ensuring effortless exploration of Hakone. Just minutes from Gora Station, guests have seamless access to key transport links and local attractions like the Hakone Open-Air Museum. The surrounding area, rich with coffee shops, restaurants and Gora Park, further enhances its appeal.
The breakfast experience is frequently highlighted as a standout feature, offering a delightful array of both Japanese and Western choices. The buffet, renowned for its quality and variety, caters to diverse dietary needs, ensuring a hearty and satisfying start to the day. Similarly, dinner has earned praise for its excellent and delicious food, featuring a broad selection of Japanese and Western dishes. Although some guests find the dinner prices steep and variety limited, the overall dining experience remains positive, bolstered by helpful and accommodating staff.
Rooms at Hakone Yutowa are generously spacious and meticulously clean, often exceeding guest expectations. The rooms’ modern interiors, comfortable beds and stunning mountain views contribute to a relaxing stay. Despite minor issues with soundproofing and occasional dust, the general sentiment is that the rooms are cozy and inviting with the added luxury of private onsens in select rooms.
Cleanliness is a hallmark of the hotel with guests frequently commending the spotless and well-maintained rooms and public spaces. The aesthetically pleasing and organized environment is complemented by friendly and attentive staff, who consistently enhance the guest experience through their warm and professional service.
The hotel ensures that guests remain connected with reliable, free Wi-Fi available throughout the premises. Though there are occasional signal issues, the majority of guests find the connectivity sufficient for their needs. Parking is available, though it can be somewhat distant, making it less convenient for some guests. However, the proximity to Gora Station mitigates this inconvenience.
Hakone Yutowa excels as a family-friendly destination, providing ample amenities to ensure a pleasant stay for families with children. Spacious rooms, clean playgrounds and kid-friendly dining options are significant highlights. The hotel's private family baths, kids’ playrooms and additional perks like free snacks and drinks contribute to an enjoyable and comfortable family stay.
Beds are noted for their comfort, adding to the overall quality of sleep that guests experience. While there are occasional comments on the firmness of pillows and mattresses, the general feedback is overwhelmingly positive regarding the comfortable and supportive bedding.
In conclusion, Hakone Yutowa offers a luxurious and relaxing retreat in Hakone, combining convenience, comfort and a range of amenities to cater to a diverse array of guests. Its blend of traditional Japanese elements with modern comforts, coupled with commendable service and facilities, makes it an excellent choice for travelers seeking a sophisticated and enjoyable stay.
Categories
The breakfast experience is frequently highlighted as a standout feature, offering a delightful array of both Japanese and Western choices. The buffet, renowned for its quality and variety, caters to diverse dietary needs, ensuring a hearty and satisfying start to the day. Similarly, dinner has earned praise for its excellent and delicious food, featuring a broad selection of Japanese and Western dishes. Although some guests find the dinner prices steep and variety limited, the overall dining experience remains positive, bolstered by helpful and accommodating staff.
Rooms at Hakone Yutowa are generously spacious and meticulously clean, often exceeding guest expectations. The rooms’ modern interiors, comfortable beds and stunning mountain views contribute to a relaxing stay. Despite minor issues with soundproofing and occasional dust, the general sentiment is that the rooms are cozy and inviting with the added luxury of private onsens in select rooms.
Cleanliness is a hallmark of the hotel with guests frequently commending the spotless and well-maintained rooms and public spaces. The aesthetically pleasing and organized environment is complemented by friendly and attentive staff, who consistently enhance the guest experience through their warm and professional service.
The hotel ensures that guests remain connected with reliable, free Wi-Fi available throughout the premises. Though there are occasional signal issues, the majority of guests find the connectivity sufficient for their needs. Parking is available, though it can be somewhat distant, making it less convenient for some guests. However, the proximity to Gora Station mitigates this inconvenience.
Hakone Yutowa excels as a family-friendly destination, providing ample amenities to ensure a pleasant stay for families with children. Spacious rooms, clean playgrounds and kid-friendly dining options are significant highlights. The hotel's private family baths, kids’ playrooms and additional perks like free snacks and drinks contribute to an enjoyable and comfortable family stay.
Beds are noted for their comfort, adding to the overall quality of sleep that guests experience. While there are occasional comments on the firmness of pillows and mattresses, the general feedback is overwhelmingly positive regarding the comfortable and supportive bedding.
In conclusion, Hakone Yutowa offers a luxurious and relaxing retreat in Hakone, combining convenience, comfort and a range of amenities to cater to a diverse array of guests. Its blend of traditional Japanese elements with modern comforts, coupled with commendable service and facilities, makes it an excellent choice for travelers seeking a sophisticated and enjoyable stay.
Family Friendly Hotel
Hakone Yutowa features private family baths and spacious public baths accessible to younger guests. They have cozy corners and quiet areas for parents to relax while supervising their children. The hotel also offers a free event corner, a kids' club, seasonal decorations, unlimited icy poles, and free snacks and drinks for children.
Hotel with Parking
This hotel provides parking for guests. It offers a modern and comfortable stay with convenient amenities, making it a great base for exploring Hakone.
Luxury Hotel
Business Hotel
4-Star Hotel
Guest Reviews
Hakone Yutowa is lauded for its prime location, making it a highly convenient base for exploring Hakone. Situated just minutes away from Gora Station, it offers seamless access to essential transportation links including the Hakone Tozan Railway and the cable car, facilitating effortless travel around the region. Visitors appreciate the hotel's proximity to key attractions such as the Hakone Open-Air Museum and various hiking tracks, making sightseeing straightforward and enjoyable.
The hotel's surrounding area is dotted with numerous coffee shops, restaurants and attractions like Gora Park, further enhancing its convenience. The central location also means guests can easily access local amenities and dining options, including the well-known gyoza center just down the street. The presence of a nearby bus stop adds to the array of public transportation options available to guests, enhancing their mobility around the Hakone area.
Overall, guests frequently highlight the hotel's superb and practical location, emphasizing its closeness to Gora Station and other significant points of interest, making Hakone Yutowa an excellent choice for a hassle-free and pleasant visit to Hakone.
At Hakone Yutowa, the breakfast experience stands out as a recurring highlight among guests with numerous reviews praising its quality and variety. Many diners note the delicious and extensive array of options, suitable for both Japanese and Western palates. The buffet offerings are described as abundant and well-curated, often exceeding expectations.
The breakfast spread includes a wide selection, from traditional Japanese dishes like miso soup, rice and fish, to Western staples such as eggs, bread and an assortment of beverages. The thoughtful inclusion of allergen markings and the extensive range of choices cater to diverse dietary requirements, including vegetarian options.
Guests frequently comment on the high-quality, flavorful dishes and the ample portions. The breakfast, often included in the stay, is characterized as hearty, tasty and satisfying, making it a delightful start to the day. Despite a few mentions of limited variety and occasional overcrowding, the overall consensus remains positive. Diners appreciate the combination of local and international foods and the buffet's organization and execution are often lauded.
In addition to commendations for the food, the staff at Hakone Yutowa receive recognition for their friendliness and helpfulness, further elevating the dining experience. Whether one prefers a rich Japanese breakfast buffet or a blend of Western items, the morning meal at Hakone Yutowa consistently receives high marks for its deliciousness and diversity, ensuring guests leave well-nourished and happy.
Hakone Yutowa has garnered a notable spectrum of feedback concerning its dinner offerings. Commendations are abundant with many guests praising the excellent and delicious food. The buffet style, both semi and full, provided a great variety and was clearly marked with allergen symbols, which many found beneficial. Diners appreciated the inclusion of both Japanese and Western dishes with highlights such as sushi, hot pot, sashimi and a broad selection of vegetables and fruits.
The ambiance and service also received positive mentions with staff being helpful and accommodating towards food issues. Extras like the all-you-can-drink option added a special touch to the dining experience. Additionally, the overall setting, featuring a nice dining location, contributed significantly to the guests' enjoyment.
However, a recurring sentiment is the price of the dinner, which many deemed expensive compared to other dining options, both within the area and even in comparison to other hotels. Some guests felt the buffet was not replenished adequately and highlighted that the variety didn’t change much, which could affect longer stays. Furthermore, while some found the meals to be value-for-money, others felt the quality did not justify the high cost.
For those seeking vegan or vegetarian options, the offerings were noted as limited. There were a few instances of disappointment in terms of food selection and taste with some guests finding it rather ordinary or not living up to their expectations.
In summary, Hakone Yutowa's dinner experience is generally praised for its flavor and variety, although it is tempered by considerations of cost and occasional shortcomings in menu diversity and consistency.
Rooms at Hakone Yutowa receive high praise for their spaciousness and cleanliness, standing out even by Western standards. Guests frequently appreciate room upgrades, which often lead to even larger accommodations. Many reviews highlight the comfortable and modern interiors, the presence of tatami floors in traditional Japanese-style rooms and the breathtaking views of mountains and treetops.
The rooms are equipped with essential amenities; however, some guests noted issues like a lack of soundproofing and occasional dusty conditions. Despite these minor drawbacks, the overall sentiment is that rooms are cozy, relaxing and contribute positively to the stay.
The comfort of the beds and furnishings also receives favorable comments and the private onsens in some rooms add a luxurious touch. Additionally, the location near Gora Station and the availability of spacious shared areas enhance the overall guest experience.
Visitors to Hakone Yutowa frequently highlight the comfort of the hotel's beds with many describing them as very comfortable, super comfortable and offering a high level of sleep quality. The rooms are praised for being comfortable overall, complemented by bedding that feels plush and supportive, making for a restful stay. Traditional Japanese elements, such as beds low to the ground and tatami mats, add to the authentic experience, although some guests mention these features can be less convenient, particularly for older adults.
The rooms typically feature oversized single beds or twin beds that are almost the size of a full mattress, which impress guests with their spaciousness. Amenities within the rooms, such as the combination of a sofa with a tatami floor, contribute to a relaxing ambiance. Despite the overall high praise for comfort, a few reviews note harder pillows and mattresses, which may not suit everyone's preferences.
Some logistical issues were mentioned, such as extra beds not being made up upon arrival and inconsistent bedding preparation. Additionally, a few guests found the beds too low, which could be an inconvenience for getting up. However, these concerns were isolated and the general consensus indicates that the accommodating and comfortable sleeping arrangements at Hakone Yutowa significantly enhance the guest experience.
Hakone Yutowa receives high praise for its cleanliness and modern facilities. Guests found the rooms spacious, tidy and comfortable, often highlighting the lack of dust and well-maintained condition. The overall design of the hotel and its cleanliness were frequently commended with mentions of clean and elegant bathrooms, as well as meticulously cared-for public spaces and amenities.
However, some reviews pointed to specific issues, such as dirty shower screens and occasional dusty spots, indicating minor lapses in thorough cleaning. Despite these occasional complaints, the general sentiment emphasized a clean, welcoming environment. The hotel staff's friendliness and attentiveness further enhanced the guest experience, ensuring a pleasant and hassle-free stay.
The shared facilities, including clean playgrounds and private baths, added to the hotel's appeal. Guests appreciated the modern and well-maintained interiors, describing the atmosphere as warm and inviting. In conclusion, Hakone Yutowa appears to uphold a high standard of cleanliness and service, making it a satisfying choice for travelers seeking comfort and relaxation.
Hakone Yutowa consistently receives high praise for its exceptional staff, who are described as friendly, helpful and accommodating. Guests frequently appreciate the warm welcomes and thoughtful services provided by the employees, highlighting their polite and hospitable nature. The staff’s ability to speak English fluently and their professionalism further enhance the guest experience. Many reviews point out the staff's attentiveness and their efforts to go above and beyond, whether it’s assisting with meal arrangements or swiftly responding to guest needs, including medical assistance.
Reviewers commend the reception staff for their efficient and pleasant service, both at check-in and checkout. The dining and service staff also earn accolades for their courteous and detailed guidance. Guests frequently mention the positive atmosphere created by the staff, noting their constant smiles and the feeling of being well taken care of. Additionally, the property’s amenities such as private outdoor baths, free drinks and snacks and the overall cleanliness, contribute to a relaxing and enjoyable stay.
Although there were occasional mentions of some staff members being less accommodating or difficulties in booking a taxi, these instances are rare compared to the overwhelmingly positive feedback. Overall, visitors to Hakone Yutowa are left with a strong impression of the staff’s warmth and dedication, making their stay memorable and pleasant.
Hakone Yutowa provides a satisfying Wi-Fi experience for its guests with free Wi-Fi available throughout the hotel. Most guests found the Wi-Fi to be good and fast, both in common areas and within the rooms. The common spaces are well-equipped, offering complimentary drinks, snacks, beer and liquors, along with tables fitted with sockets for charging devices. While the majority of reviews are positive about the Wi-Fi, there were occasional issues mentioned, such as a weak signal in some rooms and the absence of internet-enabled TV. Overall, Hakone Yutowa ensures guests stay well-connected during their visit.
Hakone Yutowa offers parking facilities for guests, though reviews suggest that the availability and convenience may vary. While parking is indeed available, it is often described as being located a bit far from the hotel itself with some guests indicating distances of up to 500 meters. This can be especially inconvenient for those carrying luggage or traveling with elderly individuals. However, the hotel does make an effort to accommodate by providing closer parking spaces for those in need. Additionally, only a limited number of parking spots (four) are situated directly at the hotel on a first-come, first-served basis. On a positive note, the parking lot is free of charge and easily accessible, making it a practical option for those driving to the hotel. Plus, the hotel is conveniently close to Gora Station, adding a layer of accessibility for those using public transportation alongside their private vehicle.
Hakone Yutowa proves to be an excellent destination for families looking to unwind and enjoy quality time together. This hotel is particularly praised for its expansive and clean playground and kids' area, making it perfect for families with children. The family-friendly atmosphere is enhanced by thoughtful touches like the high-quality buffets that cater to children, even offering baby food jars and baby chairs. Spacious rooms comfortably accommodate families and some even sleep up to four people, which is a boon for larger groups.
The hotel's commitment to making children's stays enjoyable is evident with their kids' playrooms filled with an assortment of toys and picture books. Activities such as a free event corner, a kids' club and seasonal decorations ensure that young guests are always entertained. Delightful perks like unlimited icy poles, free snacks and drinks add an extra layer of enjoyment for children.
A standout feature of Hakone Yutowa is its private family baths, which provide a relaxing and private environment. This, along with the serene and spacious public baths that remain accessible to younger guests, underscores the hotel's dedication to family comfort.
There are many cozy corners and quiet areas perfect for parents to relax while keeping an eye on their children. The hotel also excels at accommodating specific needs, such as providing portacots and preparing vegetarian breakfast options.
The proximity to local attractions, including various art museums and the easily navigable location make it an ideal base for family excursions. Overall, Hakone Yutowa is a well-rounded, family-friendly getaway that thoughtfully combines convenience, comfort and entertainment for both children and adults.
Hakone Yutowa stands out as a beautiful and elegant hotel, ideal for a luxurious and relaxing stay in Hakone. Its perfect location makes it convenient for travelers to explore the surrounding attractions. Guests have praised the Japanese style rooms with stunning mountain views, highlighting the comfort, cleanliness and elegance of the accommodations. The common areas, including a beautiful foot spa and Japanese garden, add to the serene ambience of the hotel.
The facilities are described as high-end and modern with multiple areas for relaxation, complimentary drinks and traditional yukata to wear. The inner garden, complete with a hammock and foot bath, is particularly appreciated for its pleasant atmosphere. Despite some minor criticisms, such as the breakfast buffet and semi-buffet dinner not meeting all expectations, the overall dining experience has been lauded for its delicious and luxurious offerings, including dishes like Ise Ebi and Foie Gras.
The hotel's service is often highlighted as exceptional with staff responses praised for their professionalism and efficiency. Many guests have enjoyed room upgrades and commend the hotel's efforts to enhance their stay. The quiet and relaxing environment contributes to an overall superb experience, making Hakone Yutowa a highly recommended choice for those seeking a comfortable and stylish retreat.
Hakone Yutowa offers a range of facilities and services suitable for business travelers. While specific business amenities are not highlighted, the hotel provides rooms that cater to business needs. Guests can rely on good Wi-Fi connectivity and comfortable seating areas for productive work sessions. A quiet library is available, offering a serene environment for concentration and work. Additionally, the hotel staff are noted for their excellent responsiveness, ensuring a smooth and efficient stay for those traveling on business.
Hakone Yutowa offers a luxurious stay in elegant surroundings, beautifully complemented by a peaceful, tree-filled setting. Guests can enjoy a large variety of high-end amenities, from luxurious cosmetics to complimentary snacks and drinks. The hotel’s public areas, including onsens and a public sauna, add to its appeal, inviting relaxation and a sense of enlightenment. The spacious, clean and comfortable rooms, along with private baths, exceed expectations and are often cited as even more impressive than in photos.
The setting of the foot bath with a fire pit, as well as the delightful public areas, contribute to a serene and relaxing atmosphere. Luxurious gowns enhance the overall experience, while the facilities cater well to families with young children, providing a well-organized playroom. Guests also appreciated the hearty and delicious breakfast and found dinner to be generally satisfying with some highlighting the exceptional quality of the rice.
Though it may not be the ideal choice for those seeking utmost luxury, Hakone Yutowa offers an amazing stay with a relaxing ambience, making it an excellent retreat for a cozy and delightful getaway.
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Location
The hotel's surrounding area is dotted with numerous coffee shops, restaurants and attractions like Gora Park, further enhancing its convenience. The central location also means guests can easily access local amenities and dining options, including the well-known gyoza center just down the street. The presence of a nearby bus stop adds to the array of public transportation options available to guests, enhancing their mobility around the Hakone area.
Overall, guests frequently highlight the hotel's superb and practical location, emphasizing its closeness to Gora Station and other significant points of interest, making Hakone Yutowa an excellent choice for a hassle-free and pleasant visit to Hakone.
Breakfast
The breakfast spread includes a wide selection, from traditional Japanese dishes like miso soup, rice and fish, to Western staples such as eggs, bread and an assortment of beverages. The thoughtful inclusion of allergen markings and the extensive range of choices cater to diverse dietary requirements, including vegetarian options.
Guests frequently comment on the high-quality, flavorful dishes and the ample portions. The breakfast, often included in the stay, is characterized as hearty, tasty and satisfying, making it a delightful start to the day. Despite a few mentions of limited variety and occasional overcrowding, the overall consensus remains positive. Diners appreciate the combination of local and international foods and the buffet's organization and execution are often lauded.
In addition to commendations for the food, the staff at Hakone Yutowa receive recognition for their friendliness and helpfulness, further elevating the dining experience. Whether one prefers a rich Japanese breakfast buffet or a blend of Western items, the morning meal at Hakone Yutowa consistently receives high marks for its deliciousness and diversity, ensuring guests leave well-nourished and happy.
Dinner
The ambiance and service also received positive mentions with staff being helpful and accommodating towards food issues. Extras like the all-you-can-drink option added a special touch to the dining experience. Additionally, the overall setting, featuring a nice dining location, contributed significantly to the guests' enjoyment.
However, a recurring sentiment is the price of the dinner, which many deemed expensive compared to other dining options, both within the area and even in comparison to other hotels. Some guests felt the buffet was not replenished adequately and highlighted that the variety didn’t change much, which could affect longer stays. Furthermore, while some found the meals to be value-for-money, others felt the quality did not justify the high cost.
For those seeking vegan or vegetarian options, the offerings were noted as limited. There were a few instances of disappointment in terms of food selection and taste with some guests finding it rather ordinary or not living up to their expectations.
In summary, Hakone Yutowa's dinner experience is generally praised for its flavor and variety, although it is tempered by considerations of cost and occasional shortcomings in menu diversity and consistency.
Rooms
The rooms are equipped with essential amenities; however, some guests noted issues like a lack of soundproofing and occasional dusty conditions. Despite these minor drawbacks, the overall sentiment is that rooms are cozy, relaxing and contribute positively to the stay.
The comfort of the beds and furnishings also receives favorable comments and the private onsens in some rooms add a luxurious touch. Additionally, the location near Gora Station and the availability of spacious shared areas enhance the overall guest experience.
Beds
The rooms typically feature oversized single beds or twin beds that are almost the size of a full mattress, which impress guests with their spaciousness. Amenities within the rooms, such as the combination of a sofa with a tatami floor, contribute to a relaxing ambiance. Despite the overall high praise for comfort, a few reviews note harder pillows and mattresses, which may not suit everyone's preferences.
Some logistical issues were mentioned, such as extra beds not being made up upon arrival and inconsistent bedding preparation. Additionally, a few guests found the beds too low, which could be an inconvenience for getting up. However, these concerns were isolated and the general consensus indicates that the accommodating and comfortable sleeping arrangements at Hakone Yutowa significantly enhance the guest experience.
Cleanliness
However, some reviews pointed to specific issues, such as dirty shower screens and occasional dusty spots, indicating minor lapses in thorough cleaning. Despite these occasional complaints, the general sentiment emphasized a clean, welcoming environment. The hotel staff's friendliness and attentiveness further enhanced the guest experience, ensuring a pleasant and hassle-free stay.
The shared facilities, including clean playgrounds and private baths, added to the hotel's appeal. Guests appreciated the modern and well-maintained interiors, describing the atmosphere as warm and inviting. In conclusion, Hakone Yutowa appears to uphold a high standard of cleanliness and service, making it a satisfying choice for travelers seeking comfort and relaxation.
Staff
Reviewers commend the reception staff for their efficient and pleasant service, both at check-in and checkout. The dining and service staff also earn accolades for their courteous and detailed guidance. Guests frequently mention the positive atmosphere created by the staff, noting their constant smiles and the feeling of being well taken care of. Additionally, the property’s amenities such as private outdoor baths, free drinks and snacks and the overall cleanliness, contribute to a relaxing and enjoyable stay.
Although there were occasional mentions of some staff members being less accommodating or difficulties in booking a taxi, these instances are rare compared to the overwhelmingly positive feedback. Overall, visitors to Hakone Yutowa are left with a strong impression of the staff’s warmth and dedication, making their stay memorable and pleasant.
Wi-Fi
Parking
Family
The hotel's commitment to making children's stays enjoyable is evident with their kids' playrooms filled with an assortment of toys and picture books. Activities such as a free event corner, a kids' club and seasonal decorations ensure that young guests are always entertained. Delightful perks like unlimited icy poles, free snacks and drinks add an extra layer of enjoyment for children.
A standout feature of Hakone Yutowa is its private family baths, which provide a relaxing and private environment. This, along with the serene and spacious public baths that remain accessible to younger guests, underscores the hotel's dedication to family comfort.
There are many cozy corners and quiet areas perfect for parents to relax while keeping an eye on their children. The hotel also excels at accommodating specific needs, such as providing portacots and preparing vegetarian breakfast options.
The proximity to local attractions, including various art museums and the easily navigable location make it an ideal base for family excursions. Overall, Hakone Yutowa is a well-rounded, family-friendly getaway that thoughtfully combines convenience, comfort and entertainment for both children and adults.
4 Star
The facilities are described as high-end and modern with multiple areas for relaxation, complimentary drinks and traditional yukata to wear. The inner garden, complete with a hammock and foot bath, is particularly appreciated for its pleasant atmosphere. Despite some minor criticisms, such as the breakfast buffet and semi-buffet dinner not meeting all expectations, the overall dining experience has been lauded for its delicious and luxurious offerings, including dishes like Ise Ebi and Foie Gras.
The hotel's service is often highlighted as exceptional with staff responses praised for their professionalism and efficiency. Many guests have enjoyed room upgrades and commend the hotel's efforts to enhance their stay. The quiet and relaxing environment contributes to an overall superb experience, making Hakone Yutowa a highly recommended choice for those seeking a comfortable and stylish retreat.
Business
Luxury
The setting of the foot bath with a fire pit, as well as the delightful public areas, contribute to a serene and relaxing atmosphere. Luxurious gowns enhance the overall experience, while the facilities cater well to families with young children, providing a well-organized playroom. Guests also appreciated the hearty and delicious breakfast and found dinner to be generally satisfying with some highlighting the exceptional quality of the rice.
Though it may not be the ideal choice for those seeking utmost luxury, Hakone Yutowa offers an amazing stay with a relaxing ambience, making it an excellent retreat for a cozy and delightful getaway.
No, Hakone Yutowa doesn't have any pool.
No, a spa isn't available at Hakone Yutowa.
No, Hakone Yutowa doesn't allow dogs.
Yes, parking facilities are available at Hakone Yutowa.
No, Hakone Yutowa doesn't have a gym.
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