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Summary of reviewsHotel Capitulum in Győr, Hungary, stands out primarily for its exceptional location. Situated in the heart of the city's historic center, the hotel offers easy access to the main square, train station and numerous attractions and amenities. The central yet quiet setting provides a peaceful retreat amid vibrant surroundings, making it an ideal base for exploration.
The breakfast at Hotel Capitulum has been broadly praised for its variety and abundance with many guests enjoying the selection of local specialties. While some critiques pointed out the need for improvement in certain aspects of the spread, the overall consensus is that the breakfast experience is satisfying and tasty.
The rooms are spacious, clean, well-maintained and feature modern bathrooms and comfortable large beds. Although some reviews mention issues with insufficient lighting, outdated carpeting and occasional ventilation problems, the quiet ambiance and cleanliness contribute significantly to a restful stay.
Cleanliness is a highlight with many guests applauding the immaculate condition of rooms and common areas. However, there are isolated complaints about housekeeping inconsistencies, such as insufficient cleaning and unventilated spaces.
Staff at Hotel Capitulum receive high marks for their friendliness, politeness and helpfulness. The receptionist, in particular, is frequently celebrated for their attentive service. The efficient and professional staff contributes to a warm and supportive atmosphere, making guests feel welcome and well taken care of.
Parking facilities, including an underground garage, offer convenience and security. Though the spaces can be narrow and the entrance steep, prebooking is recommended due to limited availability. Guests appreciate the security features and the ease of garage access, despite the complexities noted by some.
Families find Hotel Capitulum accommodating with supportive reception staff and good breakfast options. The location's proximity to local attractions is beneficial for families with young children, though some initial room setups may require adjustments.
Bed comfort elicits mixed feedback. While many guests find the beds comfortable, contributing to a good night's sleep, there are reports of worn-out mattresses and flat pillows indicating room for improvement.
Finally, while the hotel's service quality, particularly from the staff, aligns with its four-star label, some guests feel that the amenities and overall facilities fall short, likening it more to a three-star experience. Issues like insufficient soundproofing and inadequate in-room amenities were noted.
Overall, despite some areas for improvement, Hotel Capitulum remains a favored choice due to its remarkable location, good service and clean, comfortable accommodations.
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