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Macdonald Forest Hills Hotel & Spa

Aberfoyle , Kinlochard, The Trossachs, Aberfoyle (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMacdonald Forest Hills Hotel & Spa is a stunning hotel located in the heart of Scottish Trossachs, offering breathtaking views of Loch Erne and surrounding mountains. The hotel is ideal for relaxation and exploration of the surrounding area with many great hikes right on the doorstep. The breakfast is highly rated with plenty of options to choose from and good quality food. The dinner experience receives mixed reviews with some guests enjoying their meals and others finding the prices and limited menu options to be overpriced. The rooms are comfortable with mixed reviews, but some guests report stains, mold and poor soundproofing. The hotel's cleanliness receives mixed reviews with some areas in need of renovation and deep cleaning. The spa and wellness center receive mixed reviews, but the pool is a highlight for some, while others report it was too cold. The hotel is highly recommended for families with children with comfortable family rooms and plenty of activities to keep kids entertained. The hotel also offers incredible comfort with a reputation for comfortable beds. The hotel is dog-friendly, welcoming furry friends with open arms, but some guests reported the presence of dogs affected their allergies. Overall, the Macdonald Forest Hills Hotel & Spa is an idyllic getaway spot offering beautiful scenery and excellent facilities.
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Categories

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Dog Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Indoor Pool

Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

4-Star Resort

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Standard Double Room These spacious rooms all feature a TV, tea and coffee making facilities, and an en suite bathroom. The rooms are traditionally furnished and decorated with warm tones.

Deluxe King Room Many of these spacious bedrooms feature views over the loch, gardens and distant hills. Each room comes with a flat-screen TV, Arran Aromatic toiletries and bathrobes.

Suite Suites feature a separate living area. Please note the Feature Suites are not accessible by lift.

Family Room The family rooms are traditionally furnished and decorated with warm tones. Guests will find a desk or dressing table in the room, as well as complimentary bottled water.

Double Room - Disability Access These mobility-accessible rooms feature additional living space and views of the loch, gardens and countryside. They also feature handrails in the bathroom and alarm facilities.

Standard Family Room These family bedrooms feature one king-size bed and sofa bed is available for a child.

About Macdonald Forest Hills Hotel & Spa

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Guest Reviews

7.5

Good

Location

Macdonald Forest Hills Hotel & Spa boasts a stunning location in the heart of the Scottish Trossachs with breathtaking views of Loch Erne and the surrounding mountains. The hotel is surrounded by lovely, tranquil surroundings and offers a perfect place to explore the area with great hikes right on the doorstep. Guests have raved about the beautiful and exquisite location and stunning scenery, making it an idyllic getaway spot for relaxation. The hotel grounds are also lovely with beautiful gardens adding to the stunning setting. However, public transport connections are poor, so arriving by car is essential. Nevertheless, the location is great and the staff are lovely, making it a perfect place to stay in this outstanding region.

Breakfast

The breakfast at Macdonald Forest Hills Hotel & Spa offers a range of tasty options that are good at all times of the day. Guests praise the extensive and wonderful choices available, as well as the good quality of the food, which is excellently cooked. While some reviews note that the breakfast can be understaffed and slow, the polite and friendly staff in the breakfast room do their best to keep up with the demand. The menu includes both continental and cooked options with highlights such as eggs benedict and good sausages and black pudding. Vegan options are also available, but some guests report that some food was missing or dry-looking. Despite these minor concerns, the majority of guests describe the breakfast as fantastic, amazing and delicious.

Dinner

The dinner experience at Macdonald Forest Hills Hotel & Spa seems to have mixed reviews. While some guests enjoyed their meals and found them lovely and delicious, others found the prices for food and drinks to be expensive and overpriced. Many guests felt that the menu was limited and the portion sizes on the smaller side and some even experienced cold or mediocre food. Some guests also expressed disappointment in the advertising of including dinner in their stay but only receiving a voucher towards dinner with inflated prices. However, there were still some positives with guests complimenting the presentation and quality of the food and the faultless service by staff. It seems that the dinner experience may vary from person to person and that guests should be mindful of the prices and limited menu options.

Rooms

The rooms at Macdonald Forest Hills Hotel & Spa receive mixed reviews. Some guests rave about the comfortable beds, large and spacious rooms and lovely bathrooms. However, others report dated and tired decor, stains and mould and poor soundproofing. Some guests even found snails in their rooms. While some rooms have wonderful views of Loch Ard, others overlook the parking lot, which can be a disappointing surprise. Some guests also had issues with the food menus and phone signal. Overall, opinions are divided on the quality and cleanliness of the rooms, but many travelers still enjoyed a comfortable and spacious stay.

Beds

After a long day of exploring the Trossachs National Park, unwind in the comfort of your bed at Macdonald Forest Hills Hotel & Spa. The hotel boasts a reputation for their incredibly comfortable beds, which have been praised countless times by guests. Slip into a deep sleep on the soft and cosy bedding, ensuring that you'll wake up feeling refreshed and rejuvenated. However, some pillows have been criticised for being too soft or even threadbare. If you're particularly sensitive to pillow quality, it may be worth bringing your own. On the other hand, some guests also noted a room that was too warm, so be sure to adjust the temperature to your liking. Overall, rest assured that a comfortable sleep at Macdonald Forest Hills Hotel & Spa is a given.

Cleanliness

The Macdonald Forest Hills Hotel & Spa has received mixed reviews about its cleanliness. Some guests have reported that the hotel is very clean and that the housekeeping staff do a great job of keeping the rooms tidy. Others have reported that the cleanliness was not up to their expected standards with stains on bed sheets and dirty lounge areas. Reviews have also noted the hotel's dated appearance with some areas in need of renovation and deep cleaning, while other guests have reported modern bathrooms and well-decorated rooms. Overall, while some areas of the hotel are in need of TLC, common areas tended to be well kept and the hotel's staff was noted for their friendliness. Despite some negative comments regarding cleanliness, many have reported that their rooms were nice and spacious and that they enjoyed their stay overall.

Staff

Guests have noted a varied experience with the staff at Macdonald Forest Hills Hotel & Spa. Some guests have raved about the fabulous, friendly and hardworking staff who went above and beyond to ensure their stay was great. The majority of guests found the staff to be friendly, lovely and helpful with some standout employees mentioned by name. However, other guests have expressed disappointment with poorly trained, unhelpful and even rude staff with several comments pointing to understaffing as the root cause of the problem. Despite some issues, guests generally found the staff to be welcoming and professional, making highlights of their stay.

Spa

The Macdonald Forest Hills Hotel & Spa offers a fantastic spa and wellness center for guests to enjoy during their stay. Some guests have found the spa area to be lovely with excellent pool and steam room facilities, while others have found the atmosphere to be less relaxing and not up to health and safety standards. The limited availability of some spa facilities such as towels and access to water was also mentioned. Despite this, many guests enjoyed massages and signature treatments from friendly and helpful spa staff. The sauna and hot tub can get quite busy, but the jacuzzi is a great addition. Overall, the hotel offers great leisure facilities and a fantastic spa for guests to relax in.

Pool

The pool at the Macdonald Forest Hills Hotel & Spa has received mixed reviews from guests. Some have enjoyed swimming in the pool, noting that it's good for swimming and their family enjoyed it. The large windows and view also added to the ambiance. However, many reviewers complained that the pool was cold with some saying it was absolutely freezing and unbearable. Others noted that the heating was broken, making it impossible to enjoy the pool facilities. Some also reported overcrowding with no staff supervision and that the sauna and jacuzzi were often full of kids. Additionally, towels were not always available and guests needed to cross the car park or advised to bring their room towels. While some found the pool brilliant or nice, others were disappointed and felt it was a massive waste of time. Some guests also mentioned that the pool area could use some updating, including the run-down sauna facilities. Overall, opinions were split with some finding the pool excellent and others experiencing problems or poor conditions.

Family

Macdonald Forest Hills Hotel & Spa is the perfect place for a family stay with features such as large family bedrooms, a nice little park for kids and nice grounds with waterfalls and streams for walking. Parents will appreciate the separate dog area and the fact that the hotel is dog-friendly. The swimming pool is great for young children, but some guests complained that it was too cold. There are plenty of activities to keep kids entertained, including a wine tasting experience and coloring materials provided by the staff. However, it's important to note that some guests complained about noisy children running around the hotel and slamming doors at night. The hotel is sold as half board on booking.com for 2 adults + 2 children, but some guests reported that there was no dinner allowance. The family rooms are set up to sleep four people and are a good size and very comfortable. However, some guests reported that they were placed far apart from each other. While there is no room service or bistro/bar due to being understaffed, the staff is welcoming and accommodating with one guest reporting that the staff member went out of their way to entertain their child with coloring markers. While not all guests recommend Macdonald Forest Hills Hotel & Spa for families with children, those who do highly recommend it for its ideal location and comfortable family rooms.

4 Star

Macdonald Forest Hills Hotel & Spa sounds like a high-end resort with beautiful and stunning scenery. Despite its lovely appearance, some guests believed that the hotel is quite tired and has a lot of maintenance issues. Some customers were disappointed because they got stuck in the steam room and the shower delivered scalding water when cold water was selected. Additionally, there were complaints about the lack of customer service for a four-star hotel, overpriced rates and lack of atmosphere inside which felt freezing. Some guests felt that the hotel is not up to four-star standards, as the executive accommodation was not really executive standard. Many guests felt that the Macdonald Forest Hills Hotel & Spa fell short of their expectations and needed to improve to be classified as a four-star hotel.

Romantic

Nestled in a lovely location with beautiful views, Macdonald Forest Hills Hotel & Spa offers a pretty cool stay for couples looking for a romantic getaway. Although some guests expressed disappointment in the room arrangements, the gorgeous location and fantastic views more than make up for it. For those looking for a perfect romantic wedding venue, the hotel's surroundings of wonderful countryside will surely take your breath away. And for couples desiring an extra touch of indulgence, a superior room with a spa bath is the perfect choice. Regardless of the room, the hotel's setting is sure to ignite the sparks of romance.

Dog Friendly

For all the dog lovers out there, Macdonald Forest Hills Hotel & Spa is definitely worth considering for your next getaway. The hotel has a reputation for being overly dog-friendly, welcoming furry friends with open arms. Guests echo this sentiment, stating that they loved staying in a hotel that accepted their dogs with enthusiasm. This is perfect for dog owners and families who can now bring their pets along with them during their travels.

The hotel has a dog-friendly bar and offers dog walking services, which is a bonus for guests who want to explore the beautiful grounds with their pets. It’s great to know that the hotel is completely dog-friendly as well as human-friendly. However, one guest did mention the presence of dogs made them a little nervous and affected their allergies.

If you're considering bringing your dog, check out the hotel's dog-friendly facilities, services and amenities, as these cater to the furry companions. It’s noted that the hotel is accepting and accommodating of dogs with some guests mentioning walking their German Shepherd in the lovely grounds.

Overall, the Macdonald Forest Hills Hotel & Spa is a perfect option for those who don't want to leave their furry friends behind when they travel with a reputation and facilities worthy of its dog-friendly label.

Yes, Macdonald Forest Hills Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Macdonald Forest Hills Hotel & Spa.

Yes, Macdonald Forest Hills Hotel & Spa welcomes dogs.

No, parking facilities aren't available at Macdonald Forest Hills Hotel & Spa.

Yes, Macdonald Forest Hills Hotel & Spa has a gym.

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