World > Europe > United Kingdom > Wales > Conwy > Hotels in Abergele > The Kinmel & Kinspa

The Kinmel & Kinspa

Abergele , St. Georges Road (Show on Map)

8.0

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Abergele

Info

Summary of reviewsThe Kinmel & Kinspa is a lovely hotel situated in a picturesque and easily accessible location, making it perfect for exploring North Wales. While the breakfast and dinner experiences were mixed, the staff were friendly and accommodating throughout. The rooms were comfortable and clean with the bathrooms being a standout feature. The spa facilities were highly praised, although some guests experienced issues with maintenance and limited availability. The pool area was a lovely addition to the hotel, although some guests found it small and limited in terms of availability. The beds were generally comfortable, although some guests had mixed experiences. The hotel is also pet-friendly with guests appreciating the efforts of the staff to accommodate both their family and furry friend. Overall, The Kinmel & Kinspa is a great choice for travelers looking for a relaxing and comfortable stay in North Wales.
Show more

Categories

Hotel with Spa

The Kinmel & Kinspa is a tranquil facility that offers access to exceptional spa amenities such as unique spa treatments and packages in six stunning treatment suites, including a double room for couples. The spa features a beautiful, modern Tranquility Suite with enchanting views of the North Wales countryside, a relaxing bar, an extensive 14-piece gym, and a thermal spa with a heated leisure pool, hydrotherapy pool, sauna, drench shower, and aromatherapy steam room. The spa is open from 8:00 am to 8:00 pm, with treatment times from 10:00 am to 6:00 pm, and Terrace Restaurant from 11:00 am to 3:00 pm. Guests under 16 must be accompanied by an adult and can only use the facilities during family hours. Adult-only facilities are available from 10:00 am to 4:00 pm. The spa offers spa day passes for adults and children. The spa is not accepting new membership applications and guests are only able to book a spa pass.

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Features include a TV and an en suite shower room.

Executive Double Room Recently refurbished rooms.

Deluxe Single Room Recently refurbished rooms featuring a flat-screen plasma TV with Freeview channels.

Luxury Double Room A luxury designed double room with a spacious bathroom.

Junior Suite This suite has a super king-size bed with a flat-screen plasma TV with Freeview channels. The bathroom has a large double-ended bath and also a walk-in shower.

Standard Twin Room This stylishly furnished room has a 32-inch flat-screen TV, a bathroom with a walk-in shower or luxury bath, free WiFi and a hospitality tray.

Luxury Twin Room This stylishly furnished room has a 32-inch flat-screen TV, a bathroom with a walk-in shower or luxury bath, free WiFi and a hospitality tray.

Family Suite Family suites include a king-size bed and 1 sofa bed. This room can accommodate 2 adults + 2 children and feature a flat-screen plasma TV with Freeview channels.

About The Kinmel & Kinspa

Show Map

Guest Reviews

8.0

Very Good

Location

The Kinmel & Kinspa is a hotel that truly offers a prime spot for exploring North Wales. Guests rave about the location, citing it as convenient, easily accessible and perfect for traveling. Plus, it's tucked away in a lovely, quiet area that feels idyllic and picturesque. Whether you're looking to venture out to Snowdonia or the North Wales Coast, the location is good for all your traveling needs. The hotel facilities are also highly praised with guests noting the great position, silence and ease of access from the A55. You can take a 20-minute stroll to get to the town center or take a drive to reach other great locations. The hotel staff is also friendly and the spa is the icing on the cake. All in all, the Kinmel & Kinspa is situated in a gorgeous, rural area that is easy to find and perfect for exploring.

Breakfast

The Kinmel & Kinspa offers a breakfast experience that is a hit or miss with guests. While some rave about the excellent, tasty and fabulous breakfast options, others mention feeling disappointed with what was available. Several guests note that the available meals were less than expected with small portions or the absence of certain foods like croissants. Complaints about overpriced breakfast, poor quality food and drinks and an absence of a self-service breakfast buffet are also mentioned. A handful of guests had other concerns about breakfast, including the extra cost, lack of tea or coffee in the room and the tiniest meal they've ever seen. On a positive note, some guests appreciated the quality of the restaurant and bar food. Overall, visitors had mixed feelings about breakfast at The Kinmel & Kinspa.

Dinner

The dining experience at The Kinmel & Kinspa was a mixed bag according to guests. While some said the food was good and excellent, others found it average and overpriced for the portion size. The restaurant also had limited availability on the menu and the cheapest items were often sold out. Some guests expressed disappointment with the evening dinner, citing poor quality and limited options. On the positive side, The Terrace was a great restaurant serving delicious meals and the food served at the bar was also great. Breakfast was okay but not great. Some guests complained about hidden gratuity charges and a very limited menu that did not match the fine dining advertised on the hotel's website. Overall, the dining experience at The Kinmel & Kinspa had its ups and downs and guests should ensure to review menus before making a booking.

Rooms

The Kinmel & Kinspa offers guests a comfortable and home-from-home experience with gorgeous and exceptionally clean rooms. The hotel provides spacious and well-equipped rooms that are perfect for a relaxing stay. However, some guests did experience issues such as uncleanliness in certain areas, outdated decor and hot temperatures in the rooms. Despite this, the staff were accommodating, friendly and helpful throughout with some guests mentioning that they were able to bring their dog along, making their trip extra special. The bathrooms were a standout feature with the bath and shower being described as fabulous by some. Overall, the Kinmel & Kinspa offered a good experience for guests with lovely staff, nice spa facilities and clean & tidy rooms.

Beds

Guests of 'The Kinmel & Kinspa' can expect a range of bed experiences during their stay. Some found the beds to be super comfy and the bedding lovely, while others felt their bed was a bit lumpy or too soft and springy. Despite some mixed experiences, the general consensus is that the beds are very comfortable and clean. Some guests even raved about the four poster bed, describing it as both comfortable and big. While there were a few complaints about uncomfortable bed settees and a fairly uncomfortable bed/pillow combo, overall guests were satisfied with their sleeping arrangements. It's worth noting that some guests did mention issues with sheets not fitting the beds, but they did appreciate the lovely big towels provided. Additionally, guests noted that while there weren't enough beds around the pool, it's a small area, so space is limited.

Cleanliness

The Kinmel & Kinspa is a lovely hotel with friendly and helpful staff that make guests feel at home. The hotel is well maintained and the rooms are comfortable with everything needed for an enjoyable stay. The hotel is clean and tidy with beautifully kept gardens and plenty of parking. While some guests did encounter issues such as a smelly bathroom, cockroaches in the room, lots of bird droppings or sweet wrappers left in the spa, the majority of reviews praise the cleanliness of the hotel. The staff is polite and the spa facilities are relaxing and beautifully restful. Some guests experienced issues with cleaning due to Covid-19, but in general, rooms were clean and comfortable. Despite some isolated incidents of uncleanliness, such as dirty tables or cups at breakfast, overall, The Kinmel & Kinspa is a lovely hotel with lovely, clean rooms, making it a great choice for travelers.

Staff

Guests rave about the staff at The Kinmel & Kinspa, describing them as excellent, friendly and accommodating. They mention specific staff members, like Thomas at reception and a great barman, for going above and beyond. The spa staff is also highly praised for their friendliness and helpfulness. However, a few guests report encountering unfriendly or unhelpful staff, particularly at the reception and bar. Overall, though, guests appreciate the attentive and courteous service provided by the staff. Complaints about faulty room keys and one untrained waiter are overshadowed by the superb hospitality from the rest of the staff.

Spa

Guests have thoroughly enjoyed the spa facility at The Kinmel & Kinspa, describing it as a great and amazing experience. The thermal suites, hydrotherapy pool, sauna, steam room and massage treatments were mentioned as excellent amenities with some guests noting that the spa helped alleviate arthritis pain. The staff were friendly and helpful, although some guests mentioned policies that limited bookings and early closing times. A few guests experienced issues with maintenance, limited availability and poorly behaved families in the spa area. Despite these concerns, the majority of guests found the spa to be a lovely and worthwhile addition to the hotel, offering luxurious and restful facilities.

Pool

The Kinmel & Kinspa boasts a beautiful pool and spa, which some guests found to be a lovely treat during their stay. One reviewer unfortunately had a negative experience when their friend slipped on the pool stairs and broke three ribs, resulting in an extended stay. However, for other guests, the pool and sauna area were fantastic with the spa pool being a highlight. The jacuzzi received mixed reviews with some guests finding it great while others thought it was cold. The pool itself is small, which some found not ideal for swimming, but others enjoyed using it once or twice during their stay. While the pool area could benefit from more beds and better lighting, the overall consensus is that the spa was a good addition to the hotel. Guests did note that there was only one hour of pool and sauna use available each day and some were unable to use the spa pool due to high demand. Despite this, for those looking for a relaxing getaway with spa facilities, The Kinmel & Kinspa may be a good choice for their stay.

Dog Friendly

The Kinmel & Kinspa is a pet-friendly hotel that welcomes furry friends to stay with their owners. Upon arrival, there is a £20 charge for dogs, followed by an additional £40 per night charge. Despite the cost, many guests appreciate being able to bring their dogs on their trip with one noting that it made their stay extra special. The hotel is well-equipped for dogs with comfortable facilities and lovely grounds to roam. While there were some complaints of dogs barking in the room all night or leaving a mess on the outside furniture, overall, guests found that the dogs were well-managed and appreciated the efforts of the staff to accommodate both their family and furry friend. The restaurant staff were also noted as being friendly towards both guests and their pets. Overall, The Kinmel & Kinspa is a comfortable and accommodating choice for dog owners looking for a pet-friendly hotel.

Yes, The Kinmel & Kinspa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at The Kinmel & Kinspa.

Yes, The Kinmel & Kinspa welcomes dogs.

Yes, parking facilities are available at The Kinmel & Kinspa.

Yes, The Kinmel & Kinspa has a gym.

More Options