Info
Summary of reviewsHotel Ciutat Martorell offers a favorable location, enabling easy access to both local amenities and transportation options, making it convenient for exploring Martorell and traveling to Barcelona. Guests particularly appreciate the proximity to the train station, public transport and the availability of free street parking. The hotel's area is quiet, especially rooms facing the courtyard, making it ideal for a restful stay.
The breakfast buffet at Hotel Ciutat Martorell is generally well-received, praised for its variety and quality. Guests highlight the delicious items and early service, providing a good start to the day. Although there are some negative comments about the simplicity and healthiness of the options, the overall sentiment is positive.
Dinner at the hotel is lauded for its quality and value. The à la carte service and gluten-free options are appreciated, as well as the friendly staff and affordable prices. While a few guests wish for more menu choices, the predominant view is one of satisfaction.
The rooms are consistently praised for their spaciousness and cleanliness. They are modern and equipped with essential amenities with bathrooms being notably large and guest-friendly. Some minor issues with room temperature and the lack of certain amenities were mentioned, but overall, the rooms offer good value and comfort.
Cleanliness is a standout feature at the hotel with many guests commending the spotless condition of the rooms and common areas. The diligent housekeeping staff ensures that high standards are maintained, contributing to a pleasant stay.
The staff at Hotel Ciutat Martorell are highlighted for their friendliness and efficiency. Guests often appreciate the accommodating nature of the reception team and the overall positive service experience. Despite occasional minor criticisms, the staff's helpfulness and hospitality are frequently praised.
WiFi service receives mixed reviews with many guests finding it excellent and others facing connectivity issues, particularly in certain rooms. There is room for improvement in ensuring a consistently strong signal throughout the property.
Parking options are diverse with both paid and free street parking available. Despite some challenges in finding free spots, guests appreciate the secure and well-organized options provided by the hotel.
Families find the hotel accommodating and ideal for family stays with suitable amenities and a friendly environment for children. The hotel is also noted for its accessibility features catering well to guests with disabilities, although the parking signage could use improvement.
Regarding the bedding, guests generally enjoy comfortable and spacious beds, though there are varied opinions on the quality of pillows and mattresses. While some find the bedding very comfortable, others see room for improvement.
Finally, the hotel's four-star rating garners mixed reactions. While some guests believe it meets four-star standards, others suggest it aligns more closely with three-star expectations. Nonetheless, the hotel is appreciated for its value for money, especially for business travelers who find the location and facilities well-suited to their needs.
Show moreRead review summaries for all categories
Categories
