Posada de la Mision, Hotel Museo y Jardin enjoys an advantageous location that serves as a perfect base for exploring Taxco. Situated close to the town's center and main tourist attractions, the hotel offers easy access to shops and restaurants. Visitors are particularly impressed by the stunning panoramic views of Taxco's skyline from the rooms with balconies. The Spanish colonial-style architecture and the historic element of an ancient pre-Hispanic mine add to the hotel's charm. Free, ample parking is a noted convenience, although minor improvements could enhance this service.
While the complimentary breakfast and dinner options receive mixed reviews, the service provided by the restaurant staff is generally praised. The authentic colonial décor and spaciousness of the rooms are favorable highlights, offering a cozy atmosphere. Despite the beautiful architecture and decor, reviews frequently point out significant cleanliness and maintenance issues, including musty odors, outdated amenities and the presence of insects. Noise due to thin walls and the proximity to busy areas further detracts from the comfort.
The hotel's staff receives consistent acclaim for their friendliness, attentiveness and professionalism. These qualities greatly enhance the guest experience despite some isolated incidents of unhelpfulness at the reception. The WiFi service, however, is an area needing substantial improvement, as connectivity is poor, especially in the rooms.
Spa facilities and the pool have mixed feedback. The spa's service is appreciated, although maintenance issues were reported. The pool's design and setting are admired, but its cold temperature and inconsistent cleanliness detract from the enjoyment. Despite these drawbacks, the family-friendly environment, including the play areas and pet policies, offers a nice atmosphere for a relaxing family getaway.
In summary, Posada de la Mision, Hotel Museo y Jardin stands out for its excellent location, beautiful views, historical charm and friendly staff. However, improvements in cleanliness, maintenance, dining variety and WiFi connectivity are necessary to fully align the guest experience with the hotel's appealing features.
Hotel Agua Escondida, centrally located in the heart of Taxco, offers guests an expertly situated base for exploring the city's historic charm. Its enviable position near Taxco’s main attractions, including the picturesque Santa Prisca Cathedral and bustling main square, is frequently praised for its convenience and stunning views. The hotel boasts a charming ambiance with well-maintained facilities and attentive, friendly staff, contributing to its popularity among visitors.
The breakfast, served at an adjacent restaurant, is commended for its high quality and delicious options, though it is not included in the room rate. While the breakfast service can be slow at times, the overall dining experience, complemented by picturesque terrace views, is a delightful start to the day. Dinner at the hotel's restaurants, such as La Hacienda and La Terraza, garners high praise for its exquisite and well-presented dishes, reasonable prices and enjoyable ambiance, despite occasional slow service and varying portion sizes.
Guest rooms are noted for their comfort and cleanliness, offering breathtaking views and helpful facilities. However, some rooms are quite small and issues like inadequate air conditioning, uncomfortable mattresses and noise can detract from the experience. Despite these challenges, guests generally find the rooms cozy and well-maintained.
The hotel's cleanliness is a standout feature with numerous reviews highlighting the immaculate state of the property, from rooms to common areas. The staff’s dedication to maintaining high hygiene standards is frequently recognized and appreciated, contributing to a pleasant stay.
The staff at Hotel Agua Escondida receive widespread admiration for their friendliness and attentiveness, significantly enhancing the guest experience. Valet service for parking is appreciated but can be slow and, combined with offsite parking, can pose some logistical challenges.
While the WiFi connectivity is mixed with some guests struggling with weak signals, the hotel's family-friendly atmosphere and accommodating environment make it a favored choice for families. The pool area, despite maintenance issues and inconsistent heating, is often enjoyed for its charming setup and views.
In summary, Hotel Agua Escondida provides a welcoming and comfortable stay with its prime location, excellent dining, cleanliness and friendly staff, making it an appealing option for travelers looking to immerse themselves in the cultural and historical essence of Taxco.
Hotel & Balneario Los Angeles receives generally favorable reviews with many guests noting several positive aspects that contribute to an enjoyable stay. Despite its remote location, the hotel offers a serene and quiet atmosphere, perfect for guests seeking a peaceful retreat. The elevated position provides stunning views of the landscape, which is a highlight for many.
The breakfast experience is mostly praised for its delicious buffet offerings and magnificent mountain views, though some guests feel the included continental breakfast could be more substantial. The restaurant's dinner offerings are commended for their taste and affordability, despite occasional slow service and early closing times.
Rooms at the hotel are mostly described as clean, comfortable and inviting with some providing beautiful mountain views. Guests appreciate the cleanliness and comfort of the bedding, although there are occasional concerns about room size and the adequacy of amenities. Some inconsistencies in room quality and cleanliness, particularly in the pool and bathroom areas, are noted.
The exceptional staff is frequently mentioned as a standout feature with numerous guests praising their friendliness, attentiveness and readiness to assist. The warm and welcoming atmosphere created by the staff significantly enhances the guest experience.
The pool area is a mixed bag with positives including a spacious, family-friendly environment and good-sized pools. However, maintenance and cleanliness issues, such as cold and dirty water, detract from the overall experience.
The hotel is highly recommended for family vacations, offering a tranquil atmosphere and facilities that cater to all generations, making it ideal for creating lasting family memories.
While internet connectivity is an area that needs improvement, the hotel's serene location, comfortable accommodations, friendly staff and good value dining options contribute to a generally positive guest experience.
Hotel Master Club enjoys a prime location at the foot of the picturesque Lake Tequesquitengo, offering guests beautiful lake views and a peaceful atmosphere. Its proximity to Jardines de México enhances its appeal and convenience. Guests often commend the hotel's attentive service, cleanliness and delicious dining options, making it an overall excellent choice for a well-rounded stay.
The breakfast experience at Hotel Master Club is generally positive with many guests praising the variety, taste and completeness of the options. The hotel’s effort to accommodate early risers by offering breakfast earlier than usual is particularly appreciated. However, some guests have noted that the breakfast can be basic or bland and logistical issues like limited inclusivity for children and short breakfast hours could be improved.
Dinner at Hotel Master Club also receives high praise for the quality of food. Nonetheless, the experience is somewhat marred by high prices, slow service and occasional forgotten orders, prompting some guests to seek alternative dining options.
The hotel’s rooms offer mixed experiences. Guests appreciate the stunning sunrise views, comfortable beds and effective air conditioning. However, various maintenance issues, unpleasant odors and outdated amenities detract from the overall comfort. While some rooms have been beautifully remodeled, the inconsistency in room quality and value for money is a concern for many visitors.
Cleanliness at Hotel Master Club is frequently praised with most guests finding the facilities and accommodations very clean. However, there are occasional mentions of dirty conditions in bathrooms, instances of bed cleanliness issues and minor pest problems.
Staff interactions at the hotel vary widely. Many guests highlight the friendliness and helpfulness of the staff, particularly singling out individuals for their excellent service. Despite this, there are numerous reports of insufficient staffing, especially during the week, leading to delays and inadequate service. Some guests experienced unhelpful interactions, unmet requests and lapses in communication from the reception and concierge.
The hotel’s pools are a popular feature, particularly appreciated by families with children. The well-maintained, clean pools set in visually appealing surroundings add to the quality of the stay. However, guests have noted that the pools can be cold, especially those near the lake with some mentioning issues like ant infestations and old pool towels.
Guest feedback on the beds is mixed. While some find them super comfortable, a significant number of reviews cite issues with hard mattresses and pillows, contributing to uncomfortable sleep. There are also reports of bed cleanliness issues, such as bites and itching, which need addressing.
Overall, Hotel Master Club excels in location, service and cleanliness but has areas for improvement in dining service, room maintenance and bed comfort. Prospective guests should consider these factors for a more informed decision regarding their stay.