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Accessible Hotels Taking Steps Towards Sustainability in Acapulco
8 HOTELS IN AND AROUND ACAPULCORanking can be influenced by the commissions we receive.
$
+6
Info
Summary of reviews
Quinta Real Acapulco is a luxurious beachfront hotel with exceptional and unbeatable views of the sea. The pool area is amazing and well-maintained and the private beach is clean and quiet. The staff is friendly, attentive and always ready to help. The rooms are comfortable, spacious and clean, although some furniture and decor are outdated. The breakfast is delicious with stunning views, but some guests criticize the lack of variety and high prices. The dining options have mixed reviews with some guests praising the delicious food and excellent cuisine, while others criticize the high cost of food without matching quality and limited variety. The beds are comfortable, but some guests complain about old mattresses and squeaky beds. The hotel complies with sanitation protocols and is a safe and tidy place to stay, although some guests report issues with mold in the shower and poor bathroom lighting. Overall, Quinta Real Acapulco is an exceptional and relaxing place to stay, although some guests mention that it didn't quite meet their expectations of a full 5-star experience.
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Sustainability Journey
Accessible
Luxury
$
+3
Info
Summary of reviews
Fiesta Americana Acapulco Villas is a five-star hotel that offers exceptional facilities, a great location and superb views for its guests. Guests praise the hotel's breakfast with most describing it as excellent and delicious and many enjoyed the large suites with full kitchens and basic utensils. The hotel's friendly and helpful staff go above and beyond to provide excellent service, making the overall experience memorable. The hotel boasts inviting pools that are clean and well-maintained and offers access to a dedicated public beach with loungers, umbrellas and attentive staff. Despite some minor issues such as noise from nearby nightclubs and occasional crowds, the hotel remains an excellent option for those wanting a luxurious and comfortable stay in Acapulco.
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Sustainability Journey
Accessible
Luxury
$
+3
Info
Summary of reviews
One Acapulco Costera is a well-regarded hotel that offers a favorable experience for travelers, mainly due to its strategic location on the iconic Costera in Acapulco. This positioning grants guests easy access to a variety of attractions, including Icacos Beach, restaurants, cafes, and entertainment venues, making it an ideal base for both leisure and business trips. Many guests appreciate the tranquil environment despite being close to lively areas.
The service from the staff is often praised for its friendliness and professionalism, ensuring a welcoming atmosphere that enhances the overall stay. Cleanliness is another strong point, with guests frequently highlighting the spotless rooms and modern facilities. The pool area, although small, is appreciated for its cleanliness and relaxing environment, supported by attentive staff, although there are occasional maintenance concerns.
Guests find the free WiFi to be generally reliable, catering well to the essential needs of travelers. As for breakfast, it is considered a satisfactory addition despite its limited variety and repetitive menu items. The rooms, although clean and comfortable, are small and could pose challenges for larger groups or families, and similar feedback applies to the beds, which are noted for their compact size but offer comfort for some.
Though One Acapulco Costera may not fully align with the needs of families seeking leisure amenities or spacious accommodations, it provides a practical and comfortable option for business travelers. Overall, the hotel fulfills basic requirements effectively, offering value for its location and service, while leaving room for minor improvements in certain areas.
The service from the staff is often praised for its friendliness and professionalism, ensuring a welcoming atmosphere that enhances the overall stay. Cleanliness is another strong point, with guests frequently highlighting the spotless rooms and modern facilities. The pool area, although small, is appreciated for its cleanliness and relaxing environment, supported by attentive staff, although there are occasional maintenance concerns.
Guests find the free WiFi to be generally reliable, catering well to the essential needs of travelers. As for breakfast, it is considered a satisfactory addition despite its limited variety and repetitive menu items. The rooms, although clean and comfortable, are small and could pose challenges for larger groups or families, and similar feedback applies to the beds, which are noted for their compact size but offer comfort for some.
Though One Acapulco Costera may not fully align with the needs of families seeking leisure amenities or spacious accommodations, it provides a practical and comfortable option for business travelers. Overall, the hotel fulfills basic requirements effectively, offering value for its location and service, while leaving room for minor improvements in certain areas.
Categories
Sustainability Journey
Accessible
Beach
$
+4
Info
Summary of reviews
Holiday Inn Acapulco La Isla by IHG, is highly appreciated by guests for its strategic location and convenience. Located near the airport and the main highway, it provides easy access to numerous attractions in Acapulco, including Princess Beach and La Isla Shopping Center. Despite not being beachfront, its location in the desirable diamond area ensures close proximity to popular destinations.
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
Categories
Sustainability Journey
Accessible
Family
$
+1
Info
Summary of reviews
Pierre Mundo Imperial Riviera Diamante Acapulco enjoys a prime beachfront location in the tranquil Acapulco Diamante area, providing guests with stunning views and easy access to the beach. This tranquil and safe location is highly praised for its cleanliness, picturesque surroundings and the well-maintained green areas that enhance the calm atmosphere.
The breakfast experience at the hotel is generally well-regarded, offering a wide and varied buffet of healthy options and hot dishes. The friendly service and comfortable atmosphere contribute to a positive dining experience, though some guests find the buffet expensive and in need of more variety.
Dinner at the hotel's multiple restaurants, particularly the TABACHINES restaurant, receives commendations for delicious and fresh food, especially the grilled fish and seafood. Nevertheless, some guests feel that the portions are small, prices are high and the menu lacks variety. Occasional disturbances from bees also detract from the dining experience.
The hotel's rooms are comfortable, spacious and offer nice views, contributing to a relaxing stay despite their aged appearance and need for renovation. Cleanliness is generally praised, though there are reports of non-functional amenities and issues with bathroom maintenance.
Cleanliness across the hotel is mixed with many guests appreciating the clean rooms, well-maintained beach and large pools. However, there are reports of inconsistent housekeeping and issues with pool hygiene and air conditioning noise.
The staff stand out for their friendliness and attentiveness, consistently delivering excellent service. Specific individuals receive acclaim for their exceptional efforts, particularly the pool and valet staff. Despite occasional organizational hiccups, the overall service experience is positive.
The hotel's Wi-Fi receives significant criticism for being unstable and frequently nonfunctional. Guests recommend requesting rooms within the range of a reliable router to mitigate connectivity issues.
The pool facilities are generally appreciated for their size and cleanliness, especially by families with children. However, maintenance issues and occasional dirtiness are noted with some pools not always in service.
The beach is praised for its beauty and convenience, though it is not private and can sometimes be dirty. The cleanliness of the beach area and comfort of the chairs are inconsistent.
The hotel is well-suited for families, offering a family-friendly atmosphere and spacious, clean facilities. The attentive staff and well-maintained environment make it an ideal setting for family vacations.
Opinions on the beds vary with some guests finding them comfortable while others describe them as hard and uncomfortable. Improvements to bedding comfort would enhance guest satisfaction.
While some guests feel the hotel lacks the luxurious touches expected of a 4-star experience, it is recognized as a top-tier pet-friendly destination. The hotel offers excellent facilities for guests traveling with pets, ensuring a welcoming environment for both pets and their owners.
In summary, Pierre Mundo Imperial Riviera Diamante Acapulco excels in its beachfront location, friendly staff and family-friendly environment with room for improvement in areas such as maintenance, cleanliness and Wi-Fi connectivity.
The breakfast experience at the hotel is generally well-regarded, offering a wide and varied buffet of healthy options and hot dishes. The friendly service and comfortable atmosphere contribute to a positive dining experience, though some guests find the buffet expensive and in need of more variety.
Dinner at the hotel's multiple restaurants, particularly the TABACHINES restaurant, receives commendations for delicious and fresh food, especially the grilled fish and seafood. Nevertheless, some guests feel that the portions are small, prices are high and the menu lacks variety. Occasional disturbances from bees also detract from the dining experience.
The hotel's rooms are comfortable, spacious and offer nice views, contributing to a relaxing stay despite their aged appearance and need for renovation. Cleanliness is generally praised, though there are reports of non-functional amenities and issues with bathroom maintenance.
Cleanliness across the hotel is mixed with many guests appreciating the clean rooms, well-maintained beach and large pools. However, there are reports of inconsistent housekeeping and issues with pool hygiene and air conditioning noise.
The staff stand out for their friendliness and attentiveness, consistently delivering excellent service. Specific individuals receive acclaim for their exceptional efforts, particularly the pool and valet staff. Despite occasional organizational hiccups, the overall service experience is positive.
The hotel's Wi-Fi receives significant criticism for being unstable and frequently nonfunctional. Guests recommend requesting rooms within the range of a reliable router to mitigate connectivity issues.
The pool facilities are generally appreciated for their size and cleanliness, especially by families with children. However, maintenance issues and occasional dirtiness are noted with some pools not always in service.
The beach is praised for its beauty and convenience, though it is not private and can sometimes be dirty. The cleanliness of the beach area and comfort of the chairs are inconsistent.
The hotel is well-suited for families, offering a family-friendly atmosphere and spacious, clean facilities. The attentive staff and well-maintained environment make it an ideal setting for family vacations.
Opinions on the beds vary with some guests finding them comfortable while others describe them as hard and uncomfortable. Improvements to bedding comfort would enhance guest satisfaction.
While some guests feel the hotel lacks the luxurious touches expected of a 4-star experience, it is recognized as a top-tier pet-friendly destination. The hotel offers excellent facilities for guests traveling with pets, ensuring a welcoming environment for both pets and their owners.
In summary, Pierre Mundo Imperial Riviera Diamante Acapulco excels in its beachfront location, friendly staff and family-friendly environment with room for improvement in areas such as maintenance, cleanliness and Wi-Fi connectivity.
Categories
Sustainability Journey
Accessible
Luxury
$
+1
Info
Summary of reviews
Palacio Mundo Imperial Riviera Diamante Acapulco is celebrated for its prime location in Diamante, Acapulco, conveniently situated near the Expo and convention center, airport and local shopping plaza. While its distance from the beach is a drawback for some, the hotel's transportation to a beach club and its impressive range of facilities, including clean swimming pools and beautiful architecture, compensate for this.
The breakfast buffet at Palacio Mundo Imperial is generally appreciated for its delicious and varied offerings with particular praise for the meat options. Some guests, however, felt the variety could be improved and mentioned occasional service lapses and high costs. Dinner options received mixed reviews; while the cuisine at restaurants like Marché and Mizumi garnered high marks for quality and taste, other dining experiences were marred by slow service and subpar food quality.
The rooms offer a mixed experience with certain guests praising their spaciousness, comfort and cleanliness. However, there were recurring issues with housekeeping and maintenance, such as dusty floors, dirty sheets, malfunctioning appliances and inadequate provision of essentials. Consistency in room maintenance and cleanliness appears to be an area in need of improvement.
The hotel’s overall cleanliness received positive feedback, particularly the clean rooms and well-maintained pools. Nonetheless, issues with cleanliness were noted in specific areas like the pool bathrooms. The staff at Palacio Mundo Imperial were generally commended for their friendliness, helpfulness and attentiveness, although some guests experienced slow service in certain areas.
The free WiFi service has been inconsistent with numerous guests reporting unstable and slow connectivity, raising concerns over internet reliability and security. The spa is frequently praised for its relaxing ambiance, excellent service and cleanliness, contributing to a positive guest experience. The gym is well-equipped and modern, but some guests found it ordinary and faced occasional availability issues.
The pool facilities are among the property's standout features, often praised for their cleanliness, variety and suitability for families. Despite minor drawbacks like occasional towel shortages and crowded areas, the pools provide a relaxing environment with attentive staff. The tennis courts add to the hotel's varied recreational offerings, although they require better maintenance.
Parking services are mixed; the availability of free parking and efficient valet service are positives, but some guests reported delays, high costs and the lack of covered parking. As a family-friendly destination, the hotel offers a range of experiences and amenities catering to both children and adults, making it well-suited for family vacations.
The breakfast buffet at Palacio Mundo Imperial is generally appreciated for its delicious and varied offerings with particular praise for the meat options. Some guests, however, felt the variety could be improved and mentioned occasional service lapses and high costs. Dinner options received mixed reviews; while the cuisine at restaurants like Marché and Mizumi garnered high marks for quality and taste, other dining experiences were marred by slow service and subpar food quality.
The rooms offer a mixed experience with certain guests praising their spaciousness, comfort and cleanliness. However, there were recurring issues with housekeeping and maintenance, such as dusty floors, dirty sheets, malfunctioning appliances and inadequate provision of essentials. Consistency in room maintenance and cleanliness appears to be an area in need of improvement.
The hotel’s overall cleanliness received positive feedback, particularly the clean rooms and well-maintained pools. Nonetheless, issues with cleanliness were noted in specific areas like the pool bathrooms. The staff at Palacio Mundo Imperial were generally commended for their friendliness, helpfulness and attentiveness, although some guests experienced slow service in certain areas.
The free WiFi service has been inconsistent with numerous guests reporting unstable and slow connectivity, raising concerns over internet reliability and security. The spa is frequently praised for its relaxing ambiance, excellent service and cleanliness, contributing to a positive guest experience. The gym is well-equipped and modern, but some guests found it ordinary and faced occasional availability issues.
The pool facilities are among the property's standout features, often praised for their cleanliness, variety and suitability for families. Despite minor drawbacks like occasional towel shortages and crowded areas, the pools provide a relaxing environment with attentive staff. The tennis courts add to the hotel's varied recreational offerings, although they require better maintenance.
Parking services are mixed; the availability of free parking and efficient valet service are positives, but some guests reported delays, high costs and the lack of covered parking. As a family-friendly destination, the hotel offers a range of experiences and amenities catering to both children and adults, making it well-suited for family vacations.
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Accessible
Sustainability Journey
Luxury
$
+11
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Sustainability Journey
Accessible
Beach
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$
+9
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