Aparthotel Neptuno Costadeje
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Summary of reviewsAparthotel Neptuno Costadeje in Costa Adeje generally receives positive feedback from guests, who primarily praise its favorable location, spacious and clean accommodations, friendly staff and well-maintained pools.
The strategic placement of the aparthotel on a hill provides beautiful panoramic ocean views, offering a tranquil environment away from busy traffic. Its proximity to shopping centers, supermarkets and restaurants enhances convenience. While the uphill climb from the beach might be strenuous for some, the peaceful ambiance and scenic vistas often offset this inconvenience. The hotel's ease of access to attractions, public transportation and the southern airport adds to its appeal.
The accommodations are noted for their size, cleanliness and comfort. Many rooms feature large balconies with stunning ocean views and well-equipped kitchens, which are ideal for those preferring to cook. Despite some feedback regarding outdated furnishings and occasional maintenance issues, the overall spaciousness and level of comfort are well-received. The hotel's exterior, styled like a local Spanish "pueblo blanco", is charming and adds aesthetic value.
The absence of a formal breakfast buffet is mitigated by a well-regarded bar next to the pool that serves good food and drinks, including an appreciated English breakfast. Evening meals benefit from the same pool bar's cozy setting, friendly staff and reasonable pricing. For variety, guests also venture to nearby dining options, despite the limited choices within immediate walking distance.
Guests frequently commend the friendly and helpful staff, who contribute significantly to a welcoming atmosphere. The bar staff, in particular, receives accolades for their excellent service and delicious cocktails.
The clean and well-maintained pools are a highlight, especially the heated adult-only pool praised for its relaxing setting. While the main pool and children’s pools cater to different needs, certain elements like pool temperature and opening hours could see improvement. Despite some early closure and lack of heating in the children's area, the pools generally provide an enjoyable, quiet atmosphere with ample sunbeds and umbrellas.
Wi-Fi service remains a significant area for improvement, as many guests faced connectivity issues with reliable internet mainly confined to public areas like the pool or reception.
Parking facilities present a mixed experience. While free public and secure parking options exist, navigating them can be tricky. Guests often recommend pre-booking the paid parking to avoid the hassle of street parking.
The surrounding nightlife and evening ambiance outside the hotel are well-regarded, benefiting from the vibrant Costa Adeje setting. However, noise from nearby parties or within the hotel can be a drawback with disturbances reported from loud music and nocturnal activities.
Overall, Aparthotel Neptuno Costadeje offers a comfortable stay with its serene location, spacious rooms, amiable staff and enjoyable pools. While there are areas needing updates and improvements like Wi-Fi reliability and certain amenities, the positive aspects strongly contribute to a pleasant guest experience.
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The strategic placement of the aparthotel on a hill provides beautiful panoramic ocean views, offering a tranquil environment away from busy traffic. Its proximity to shopping centers, supermarkets and restaurants enhances convenience. While the uphill climb from the beach might be strenuous for some, the peaceful ambiance and scenic vistas often offset this inconvenience. The hotel's ease of access to attractions, public transportation and the southern airport adds to its appeal.
The accommodations are noted for their size, cleanliness and comfort. Many rooms feature large balconies with stunning ocean views and well-equipped kitchens, which are ideal for those preferring to cook. Despite some feedback regarding outdated furnishings and occasional maintenance issues, the overall spaciousness and level of comfort are well-received. The hotel's exterior, styled like a local Spanish "pueblo blanco", is charming and adds aesthetic value.
The absence of a formal breakfast buffet is mitigated by a well-regarded bar next to the pool that serves good food and drinks, including an appreciated English breakfast. Evening meals benefit from the same pool bar's cozy setting, friendly staff and reasonable pricing. For variety, guests also venture to nearby dining options, despite the limited choices within immediate walking distance.
Guests frequently commend the friendly and helpful staff, who contribute significantly to a welcoming atmosphere. The bar staff, in particular, receives accolades for their excellent service and delicious cocktails.
The clean and well-maintained pools are a highlight, especially the heated adult-only pool praised for its relaxing setting. While the main pool and children’s pools cater to different needs, certain elements like pool temperature and opening hours could see improvement. Despite some early closure and lack of heating in the children's area, the pools generally provide an enjoyable, quiet atmosphere with ample sunbeds and umbrellas.
Wi-Fi service remains a significant area for improvement, as many guests faced connectivity issues with reliable internet mainly confined to public areas like the pool or reception.
Parking facilities present a mixed experience. While free public and secure parking options exist, navigating them can be tricky. Guests often recommend pre-booking the paid parking to avoid the hassle of street parking.
The surrounding nightlife and evening ambiance outside the hotel are well-regarded, benefiting from the vibrant Costa Adeje setting. However, noise from nearby parties or within the hotel can be a drawback with disturbances reported from loud music and nocturnal activities.
Overall, Aparthotel Neptuno Costadeje offers a comfortable stay with its serene location, spacious rooms, amiable staff and enjoyable pools. While there are areas needing updates and improvements like Wi-Fi reliability and certain amenities, the positive aspects strongly contribute to a pleasant guest experience.
3-Star Apartment
This aparthotel offers comfortable apartments and reliable service. It is located in Costa Adeje, providing good value for money and convenient access to local attractions.
Apartment near Nightlife Spots
Apartment with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Apartment with Parking
Apartment with Outdoor Pool
Apartment with Children's Pool
Apartment with Heated Pool
About Aparthotel Neptuno Costadeje
License: A38/4.38600
Guest Reviews
Location
The hotel provides easy access to Costa Adeje's attractions, including a highway exit only 300m away, making it ideal for excursions and exploration around the island. Public transportation, bus stops and the town center are within reach, facilitating smooth travel to and from the hotel. While walking to the beach takes about 15 minutes and the uphill climb can be strenuous for some, the panoramic vistas and calm ambiance tend to outweigh this inconvenience.
Nearby amenities enhance the stay with shops, a shopping mall and a local supermarket just across or within a short walk from the hotel. The proximity to the southern airport (around 15 km away) and several notable beaches adds to the convenience. Despite some remarks on its steep location and distance from the beach, guests find the overall setting pleasant with well-maintained grounds and facilities, including a heated pool.
Accommodations are praised for their spaciousness, cleanliness and the comfort they offer, complementing the hotel's favorable setting. The staff receives commendation for their friendly and professional service, rounding out a satisfactory experience at this well-situated aparthotel.
Breakfast
Dinner
The apartments provide a serene and quiet atmosphere, which many guests appreciated for evening dinners, especially those with views out to sea. For a more varied dining experience, guests enjoyed venturing to nearby restaurants, though it's noted that there are few options within immediate walking distance.
Guests have consistently had positive experiences, making the Aparthotel a recommended choice, particularly for those who value good onsite amenities and a peaceful dining environment.
Rooms
Many of the rooms have comfortable beds and include amenities like large closets and good storage. The external appearance of the hotel, styled like a local Spanish "pueblo blanco", adds to the charm and appeal. Cleanliness is often highlighted, along with well-maintained pools and surroundings.
However, some guests did report issues such as outdated furnishings and insufficient lighting. The presence of modern conveniences like air conditioning and updated décor seems lacking in some units, which could use renovation. Furthermore, a few mentioned recurring problems such as noise, insufficient heating during colder months and occasional lapses in maintenance standards.
Overall, the spaciousness, good location and beautiful views make Aparthotel Neptuno Costadeje an attractive choice for visitors seeking a comfortable and scenic stay, though its age and some dated features could be a point of consideration.
Beds
However, there are significant criticisms regarding the beds. Some guests find the beds to be uncomfortable, small, unstable and noisy. Issues such as thin mattresses, beds with wheels that move and rattle and outdated bedframes contribute to dissatisfaction for some visitors. The sofa bed also receives negative remarks, being described as particularly unacceptable.
In cases of couples, the separation of single beds on wheels instead of a matrimonial double bed is a common grievance. Nevertheless, for those lucky enough to receive comfortable beds and pillows, their sleep experience at the hotel is positive. The overall impression is that while some guests enjoy a good night's sleep, others find the bedding in urgent need of improvement.
Cleanliness
However, the cleanliness of common areas such as stairs and hallways received mixed reviews with some guests noting stained floors and inadequately cleaned spaces. The cleanliness inside apartments also varied with some visitors encountering issues like dirty sofas, mattresses and even mold in the showers upon arrival. There were also mentions of irregular towel changes and instances of insufficient cleaning observed during their stays.
Despite these inconsistencies, the resort was often described as organized and comfortable. Guests highlighted the peaceful atmosphere and well-maintained swimming pools as significant advantages. Overall, while many found the cleanliness to be satisfactory or even excellent, there were notable remarks on areas needing significant improvement.
Staff
At the bar, particularly, one lady is lauded for crafting fantastic cocktails, adding a special touch to the hospitality. Both the reception and bar teams are frequently described as lovely with many guests appreciating their smiles and readiness to provide information and recommendations. The pool bar staff are also noted for their friendliness, greatly enhancing the overall guest satisfaction.
However, there are occasional mentions of less positive interactions, particularly at reception, where some guests reported encounters with unhelpful or rude behavior. Despite these few negative remarks, the overwhelming sentiment remains that the staff at Neptuno Costadeje are dedicated, friendly and contribute significantly to the enjoyable stay of their guests.
Wi-Fi
Pool
Children are not left out; there are designated play areas and separate pools for them, ensuring families can enjoy their stay. While the main pool has been noted as quite cold, it still serves as a refreshing option for those looking to cool off. Despite this, some guests have mentioned the lack of a heated section for children, which might be a consideration for families traveling with little ones.
The pool areas are described as large, beautiful and often not too busy with plenty of sunbeds and umbrellas available for guest use. The pool bars enhance the experience, offering drinks and snacks and receiving positive feedback for their friendly service. The pools are neat, hygienic and in a quiet location, making it an ideal spot for relaxation.
However, it is important to note that the pools close early with some guests wishing for extended hours to enjoy the evening ambiance. Additionally, there is no air conditioning, which could be a drawback for some.
Overall, the pool area at Aparthotel Neptuno Costadeje provides a lovely ambiance with ample facilities for both adults and children, contributing significantly to a pleasant and enjoyable stay.
Parking
The paid parking options at the hotel include a fee-based internal parking space, which some guests recommend booking. The weekly parking fee is around €40 or alternatively, €8 per day plus a €60 deposit. However, some guests have found these prices to be quite high, describing the situation as problematic and noting that the parking lot can be dark and narrow.
Despite these challenges, some guests have reported no issues with parking and the proximity to parking facilities is generally convenient. For those planning to stay at this aparthotel, pre-booking the hotel's paid parking in their basement might offer a more hassle-free experience compared to relying on limited street parking.
Nightlife
However, the vibrant surroundings come with a downside. Noise is a recurring issue with reports of loud music, drunken shouting and party noises often disrupting the peace. Guests have noted that the evenings can get noisy, especially if staying above rooms that are more inclined to have late-night parties. There is also mention of cleaning staff talking loudly at night and daily disturbances from kids yelling and slamming doors in the hallways.
Moreover, some reviews indicate a lack of nightlife within the hotel itself, describing the evenings as very quiet with no entertainment or atmosphere. The repetitive loud music around the pool area was also not well-received by some. For those seeking a vibrant nightlife within the hotel, this might be a letdown.
In summary, while Aparthotel Neptuno Costadeje offers convenient access to vibrant nearby facilities and a relaxed atmosphere in certain areas, potential guests should be prepared for occasional noise disturbances.
Children's Pool
Heated Pool
Outdoor Pool
The pool area itself is complemented by a bar, creating a nice spot to enjoy drinks and snacks, although it's noted that the bar plays music at night. Cleanliness is a strong point with guests consistently mentioning the clean pool conditions. Additionally, there is a pool reserved exclusively for adults, making it ideal for those seeking a more serene swimming environment. The vicinity of bars nearby adds to the convenience and the spacious balconies in the comfortable apartments provide a perfect setting for leisurely moments after time spent at the pool.
Yes, Aparthotel Neptuno Costadeje has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Aparthotel Neptuno Costadeje.
No, Aparthotel Neptuno Costadeje doesn't allow dogs.
Yes, parking facilities are available at Aparthotel Neptuno Costadeje.
No, Aparthotel Neptuno Costadeje doesn't have a gym.
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