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Chatur Playa Real Resort

Adeje , Avenida De Moscú 6 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsChatur Playa Real Resort is a hotel located in a great spot, close to the beaches of Playa del Duque and Fañabé with a lovely view and a strategic position away from the nightlife but still accessible by car. The breakfast receives rave reviews from guests, while the dinner receives mixed reviews. The rooms are a mixed bag with some lovely and spacious and others outdated and in need of refurbishment. The hotel's cleanliness is praised by most guests, as is the friendliness and efficiency of the staff. The wifi is unreliable, but the pool facilities are fantastic for families. While the hotel has a 4-star rating, some guests feel that the rating is undeserved and that the hotel requires some improvements.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

One-Bedroom Family Room (2 Adults + 1 Child) Located in the annex building this room offers one bedroom area separated from the living room with a sofa-bed. The room comes with a kitchenette. Some units feature a balcony or a small terrace.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 3 beds.

Junior Suite Single Use This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Junior Suite (2 Adults + 1 Child) This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 3 beds.

One-Bedroom Family Room Offering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.

One-Bedroom Family Room (2 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 3 beds.

About Chatur Playa Real Resort

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Guest Reviews

7.6

Good

Location

Chatur Playa Real Resort is a hotel located in a good spot according to guest reviews. The hotel is close to the beaches of Playa del Duque and Fañabé, only a short walk away. The location is central, making it easy to explore nearby restaurants and town on foot. Furthermore, the hotel has a lovely view and a strategic position away from the nightlife but still accessible by car. While it may be a four-minute walk to reach the hotel, it's worth the effort for the pool and services found there. Some reviews mention that the location is great for accessing food and amenities with options available all day beside the pool. However, the journey back to the hotel is on an uphill climb, which could be challenging for some guests, so keep that in mind when planning your trip. Overall, the location receives positive reviews for being accessible, central and offering great views.

Breakfast

The breakfast at Chatur Playa Real Resort receives rave reviews from guests with many describing it as excellent and with a great variety of options. Those who missed main meal times enjoyed the convenience of the full board and snack bar. However, a few guests noted a lack of variety in the food and fruit options, as well as waiting times for the food to be replenished. The quality of the food received praise, but there were some critiques of the dessert selection. Overall, most guests found the breakfast to be a highlight of their stay with one guest even praising the Cuban girl who cooked delicious tortillas on the griddle.

Dinner

The dinner at Chatur Playa Real Resort received mixed reviews from guests. While some complimented the delicious food, others found it to be usual all-inclusive fare that was often cold and lacked taste. Fresh salads, vegetables and fish were available, but oily food like schnitzel and chips were also common. Many guests complained about the lack of variety and repetition of the menu from one night to the next. Some felt that there were very limited healthy options with the exception of basic sliced cucumber and tomato. Additionally, the buffet and restaurant were often considered to be dirty with flies landing on food. The dinner timings were also not convenient for Spanish guests with the restaurant closing at 21:15. However, it should be noted that a few guests thought the food was spectacular with varied and delicious plates.

Rooms

The rooms at Chatur Playa Real Resort appear to be a mixed bag based on guest reviews. While some found the rooms to be lovely and spacious with comfortable beds and great views, others felt they were outdated and in need of refurbishment. Some rooms could use a lick of paint or new furniture, while others were modern and comfortable. The bathrooms also varied in quality with some needing updating and others being just fine. Overall, the cleanliness of the rooms and the property was praised by most guests. However, some issues such as broken fixtures or unpleasant smells were reported by a few guests. Despite these minor issues, the majority of guests enjoyed their stay in these spacious and comfortable rooms.

Beds

The Chatur Playa Real Resort is a nice hotel that offers clean and comfy rooms with ample space. Most guests found the beds to be quite comfortable, but there were a few complaints of hardness and discomfort. Some couples found themselves on separate single beds instead of sharing a double mattress. Despite this, guests appreciated the overall cleanliness and comfort of the rooms. The hotel itself could use a bit of refurbishment, but the comfy beds and good food choices made up for it.

Cleanliness

Guests consistently compliment the cleanliness of Chatur Playa Real Resort, praising their clean rooms that are tidied every day. The hotel and all of its facilities are well maintained, including the clean, warm heated pool and football pitch for kids. The property is described as lovely, very comfortable and well-kept. The hotel's cleanliness is highlighted by visitors as the standout feature with many expressing how impressed they were with the spotlessly clean public areas and spacious, tidy rooms. Some guests did note issues with cleanliness in certain areas, such as the buffet and pool bathrooms, but overall the majority of visitors praised the exemplary cleaning service and friendly staff.

Staff

Guests had mixed reviews about the staff at Chatur Playa Real Resort. Some found the staff unsmiling, unhelpful and lacking in courtesy, while others were impressed with the friendliness and efficiency of the staff. The reception staff, cleaning staff and waitstaff received many positive comments, as did the animation and entertainment team. A few specific staff members, such as Josbel and Yosbel at the pool bar, Rodrigo the animator and Ana the cleaner, were singled out for exceptional service. Some guests felt that staff responses were reluctant, but overall, the majority of guests spoke highly of the staff's willingness to help and their friendly demeanor. However, a few guests felt that the buffet was limited and one guest felt that the staff's response to her request for milk was lackluster.

Wi-Fi

Guests of the Chatur Playa Real Resort have expressed frustration with the hotel's wifi. Many guests reported that the wifi did not work at all or was very unreliable with poor connections in the rooms and difficulty accessing the network. Some guests even mentioned that they only had wifi on the terrace, as the connection in their rooms kept disconnecting or wouldn't load websites. Others noted that the smart TVs in their rooms couldn't connect to the hotel's wifi at all. While the hotel advertises wifi, many guests were disappointed with the quality of the internet connection during their stay.

Pool

The Chatur Playa Real Resort is a fantastic family hotel with a great pool area. Many guests commented that the pools were spacious, clean and had a good atmosphere. The heated pool was particularly praised, especially in the cooler months. However, some reviewers noted that the children's pool was not heated. Although there were enough sun loungers for most guests, a few mentioned that they could be scarce at times. Some also noted that there were not enough shaded areas or tables around the pool. However, the pool area was generally comfortable and had snacks available throughout the day. The staff were described as lovely and helpful, but some guests mentioned that the lifeguard or bar areas were unmanned at times. Despite a few negative comments about noise levels and lack of cleanliness in some areas, overall, the pool facilities received positive reviews.

Family

If you're looking for a fantastic family holiday hotel with a great atmosphere that's ideal for kids, then Chatur Playa Real Resort is a good option for you. While some reviewers noted that there was poca animación en las piscinas (a lack of animation in the pools), others found the pools, including the heated swimming pool, fantastic, especially la piscina de los niños (the children's pool).

For families with babies, the hotel has been described as muy recomendable (highly recommended) with super attentive and accessible staff. However, if you're after mesitas de piscina (poolside tables), you might be out of luck.

The all-inclusive package is really nice and there are plenty of activities and entertainment options for families - though some reviewers noted that the facilities for children were quite far from the hotel and the water was often too cold for young ones. But overall, it seems that Chatur Playa Real Resort is an excellent choice for an unforgettable family vacation like Vacances en famille or FIN DE SEMANA ESPECTACULAR, EN FAMILIA (an amazing weekend with family).

4 Star

The Chatur Playa Real Resort has a 4-star rating, but some guests feel that the rating is unreal and undeserved. While some were satisfied with their stay, others complained about the quality of facilities and services. The jacuzzi in the center of the pools was not working and the spa facilities were also lacking. The limited variety of food during lunch and dinner did not meet the standards of a 4-star hotel. However, some guests did not dislike their stay at the hotel despite these complaints. Overall, the hotel requires some improvements to justify its 4-star rating.

Yes, Chatur Playa Real Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Chatur Playa Real Resort.

No, Chatur Playa Real Resort doesn't allow dogs.

No, parking facilities aren't available at Chatur Playa Real Resort.

Yes, Chatur Playa Real Resort has a gym.

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