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Summary of reviewsThe Holiday Inn Express & Suites College Park - University Area by IHG garners positive reviews for its strategic location, comfortable accommodations, and exceptional service, making it an ideal choice for visitors to the University of Maryland and nearby areas. The hotel's proximity to a variety of local restaurants, shops, and highways facilitates easy access to downtown Washington, D.C., and other regional attractions, enhanced by a convenient shuttle service to the metro.
Guests are impressed by the quality of the complimentary breakfast, highlighting the variety of options and inviting atmosphere, with cinnamon rolls receiving special praise. The breakfast experience is complemented by friendly staff, adding to the overall comfort and satisfaction of their stay.
Rooms in this hotel are noted for their cleanliness and comfort. Accommodations range from cozy spaces to large suites equipped with amenities like microwaves, mini fridges, and Keurig coffee makers, ensuring a restful and convenient stay. The beds, often described as exceptionally comfortable, contribute to a superb sleep experience. Though some rooms experience minor noise issues, the serene backdrop enhances the overall comfort.
Impeccable cleanliness throughout the property impresses guests, with both rooms and shared spaces maintained to high standards. The hotel's dedicated staff stands out for their friendliness and professionalism, making guests feel at home and ensuring seamless service. Eugene, part of the front desk team, is frequently mentioned for excellent customer service.
The parking experience is similarly positive, with ample free parking adding convenience for guests. Families appreciate the spacious suites and thoughtful accommodations such as additional bathrooms and pullout couches, making it an excellent choice for those attending family or sports events at the university.
Business travelers find the hotel supportive, with business-friendly amenities like shuttle services and well-equipped rooms alongside a comfortable space for family stays. This property consistently delivers a reliable and accommodating experience across various needs, earning high marks for its comprehensive service and comfortable environment.
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