4-Star ResortSummary of reviews related to the '4 Star' categoryMayaguez Resort & Casino offers a solid four-star experience with facilities and amenities that cater to both families and business travelers. Guests frequently highlight the resort's family-friendly atmosphere and helpful, attentive staff, making it an excellent destination for those traveling with children.
The hotel boasts modern and stylish facilities that contribute to an overall elegant and organized ambiance, which aligns with the expectations of a four-star property. Many reviews affirm that the resort exudes a four-star feel in terms of amenities and overall experience.
Despite these positives, some areas could use improvement. Issues raised include the cleanliness of certain areas such as the lobby and pool with some guests noting musty odors and occasional maintenance problems. Additionally, some reviews suggest that while the price is high, it could be more justifiable with a few enhancements to the services and facilities.
Overall, Mayaguez Resort & Casino provides a reliable four-star resort experience, striking a balance between comfort and style, but with room for some refinements to fully meet the expectations of its guests.
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