Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVitoria Garden Hotel is highly praised for its strategic location, nestled in a prime area that offers easy access to the city center's shops, restaurants, and tourist attractions. Guests appreciate the vibrant, safe surroundings and the convenience of being within walking distance to key necessities. The exceptional breakfast is a standout feature, offering a vast and delicious selection that exceeds typical hotel standards, accompanied by attentive and friendly service that contributes to a satisfying stay.
The staff at Vitoria Garden receive consistently high marks for their exceptional service, creating a welcoming and friendly atmosphere. The hotel's dedication to cleanliness and organization is commendable, with rooms regularly described as spotless, contributing to a comfortable environment. Family-friendliness is a hallmark of the hotel, with an atmosphere that ensures a pleasant experience for all ages, complemented by thoughtful accommodations and convenience.
However, the hotel rooms receive mixed reviews, with praise for their spaciousness but also calls for modernization and improved maintenance. Despite some issues with room conditions, basic cleanliness and comfort are generally satisfactory. While the beds receive mixed feedback regarding comfort, some guests enjoy a restful sleep. The pool, although promising, requires better maintenance to fulfill its potential.
Overall, Vitoria Garden offers an inviting experience highlighted by its excellent location, outstanding breakfast, and superb staff service, making it a favorable choice for travelers seeking comfort and convenience. Show more
Read review summaries for all categories
Categories
Hotel with Outdoor Pool
Offers a heated outdoor pool and sundeck.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
Room Types
Budget Single RoomThis single room features a private bathroom, a minibar and pool views. The unit offers 1 bed.
Economy Single RoomThis single room features a private bathroom and a minibar. This single room offers a TV. The unit offers 1 bed.
Triple RoomThis triple room has a private bathroom, a minibar and mountain views. The unit has 2 beds.
Quadruple RoomThis quadruple room features a private bathroom, a minibar and mountain views. The unit offers 3 beds.
Budget Double or Twin RoomThis twin/double room features a private bathroom, a minibar and pool views. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a prime spot, Vitoria Garden Hotel boasts an exceptional location that garners high praise from its guests. Its proximity to the bustling city center offers easy access to a plethora of shops, restaurants, and tourist attractions, making it a convenient base for exploring the area. Guests appreciate being within walking distance to many key sights and necessities, including pharmacies and popular shopping destinations like Monte Sião. The hotel's surroundings are often described as safe and vibrant, contributing to a comfortable and enjoyable stay. With a location that is not only central but also easily accessible, Vitoria Garden stands out as a well-located choice for travelers. Although some feel the hotel could benefit from renovation, the admirable service and enticing proximity to amenities shine through as highlights from visitor experiences.
Breakfast
Vitoria Garden has become a popular choice for travelers largely due to its impressive breakfast offerings. Guests frequently praise the hotel for providing an abundant and delicious morning spread that exceeds typical hotel standards. The breakfast is described as exceptional, with a vast array of options that includes a generous selection of breads, cakes, juices, and even freshly made tapioca. The spread is likened to a Colonial Breakfast reminiscent of the South of Brazil, known for its richness and variety.
Service during breakfast receives top marks, highlighted by attentive and friendly staff who enhance the dining experience. Guests consistently note the staff’s helpfulness and hospitality, which contribute to an overall positive and satisfying stay. The breakfast service is characterized as five-star, with VIP treatment ensuring that everyone feels well-catered to.
Vitoria Garden’s breakfast is seen not only as a highlight of the hotel but also as a standout feature compared to other accommodation experiences. Many reviewers regard it as one of the finest breakfasts they've encountered at hotels, emphasizing both the quality and diversity of the offerings. The excellent location coupled with this exceptional breakfast makes the hotel a favored choice for travelers seeking comfort and indulgence in equal measure.
Rooms
Vitoria Garden offers a mixed experience when it comes to its rooms. On the positive side, guests highlight the spaciousness of the rooms and bathrooms, which contributes to a comfortable stay. The beds are generally described as comfortable, with clean towels and bed linens provided. Families will also find the environment friendly and accommodating.
However, there are consistent mentions that the rooms could benefit from modernization and better maintenance. Some describe a musty smell and the presence of insects, suggesting the need for improved hygiene and periodic fumigation. The facilities are showing signs of age, with carpets and parts of the room and bathroom in need of repair. The double beds are often two single beds pushed together, which some guests find uncomfortable.
Privacy can be an issue due to window placements, and there are occasional complaints about noise from the street. Additional amenities such as a hygiene kit or intercom are lacking, and the TV offerings are limited to free-to-air channels. Guests also note the need for better lighting and more attention to small details that could enhance the overall experience.
Despite these challenges, the basic cleanliness and comfort of Vitoria Garden's rooms still provide a reasonable option for those seeking spacious accommodations at a relatively family-friendly venue.
Beds
Vitoria Garden receives mixed reviews regarding the comfort of its beds. Many guests appreciate the extreme comfort of the beds, with some likening the softness of the mattress to sleeping on clouds. This suggests that certain rooms offer an inviting sleep experience. However, there are several comments highlighting areas for improvement. Some guests find the mattresses either too soft or too hard for their liking, and there are instances where double beds are created by pushing two single beds together, resulting in discomfort. The bedding itself is described as quite basic, and there have been mentions of a thin pillow contributing to an uncomfortable sleep. Despite these drawbacks, visitors have also commented on the comfort provided by the warm shower water and have praised the excellent service and sensational breakfast, which may enhance the overall experience at the hotel.
Cleanliness
Vitoria Garden stands out for its exceptional cleanliness and organization. The majority of guests frequently highlight the spotless and perfect conditions of the rooms, as well as the general tidiness throughout the hotel. The staff's attentiveness and cordiality contribute greatly to maintaining a welcoming environment. Despite the overwhelming positive remarks, a few guests noted areas for improvement, particularly in pool maintenance. While the pool cleanliness did not meet some guests' expectations, the rest of the hotel upheld high standards. Overall, Vitoria Garden is praised for its cleanliness and the attentive, friendly service of its staff, making it a comfortable and convenient option for travelers.
Staff
At VITORIA GARDEN, guests are consistently impressed by the exceptional level of service provided by the staff. Visitors describe the employees as attentive, polite, and always ready to assist, creating a welcoming and friendly atmosphere throughout their stay. The team's kindness and helpfulness are frequently highlighted, with special mentions of individuals like Bruno, who leave a memorable impression by going above and beyond to help guests. The exceptional service extends to the inn's owners, who are noted for being particularly welcoming and supportive, enhancing the overall customer experience. The quality of service is consistently praised as excellent, contributing significantly to the positive ambiance and making visitors feel like part of a family. While there is room for improvement in distinguishing staff from guests with uniforms, the overwhelmingly positive feedback about the staff's behavior forms a vital part of the hotel's charm.
Pool
Vitoria Garden boasts a pool conveniently located for guests to enjoy, although it is not exceptionally large. The pool and its surrounding area often require more attention to cleanliness, as leaves and other debris can sometimes accumulate, affecting its usability. Reviews consistently suggest that improved maintenance and regular cleaning would enhance the experience significantly. Despite these issues, the pool presents a promising feature if kept in optimal condition, allowing visitors to relax and unwind in a clean and welcoming environment. However, during cooler months, the pool's utility might be limited due to low temperatures, prompting guests to seek alternative relaxation options. Overall, Vitoria Garden's pool holds potential as a charming spot to complement a stay under the right conditions.
Family
Vitoria Garden exudes a welcoming atmosphere that resonates well with families, creating an ideal setting for guests seeking a tranquil stay with loved ones. The hotel is repeatedly praised for its family-friendly environment, offering a warm and cozy ambiance that makes everyone from the youngest children to elderly parents feel at ease. The staff is noted for their friendliness, contributing to a pleasant experience that many families appreciate. Simplicity and excellent service are hallmarks of this establishment, reflected in the well-received breakfast that guests frequently commend.
Accommodations are tailored to family needs, with thoughtful touches such as room placements that ensure convenience. Vitoria Garden's location serves as an additional advantage, situated near essential amenities like pharmacies, restaurants, and shops, enhancing the overall comfort for visitors. This hotel seems to have embraced the essence of family orientation and hospitality, gaining admiration from various guests who cherish genuine warmth and the straightforward charm it offers.
Yes, VITORIA GARDEN has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at VITORIA GARDEN.
No, VITORIA GARDEN doesn't allow dogs.
No, parking facilities aren't available at VITORIA GARDEN.