Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCity Résidence Aix-en-Provence is generally well-regarded for its favorable location, offering a balance between easy access to the city center and a peaceful environment. Situated within walking distance of downtown Aix-en-Provence and close to major thoroughfares, the hotel is convenient for both leisurely exploration and logistical travel. The quiet, calm surroundings are a notable advantage, especially for those needing to be near the North Hospital or working in the area, despite occasional difficulties in finding the hotel and its somewhat isolated feel from bustling areas.
The breakfast service at City Résidence Aix-en-Provence receives mixed feedback, yet many guests appreciate the basics covered, excellent coffee and a warm, welcoming staff. Though some reviews call for increased variety and more complete offerings, the breakfast is often deemed decent and good value. Service times, particularly on weekdays, win positive remarks for punctuality, although later opening times on weekends do inconvenience some early risers.
Room accommodations are frequently praised for their spaciousness, functionality and cleanliness. Guests enjoy the well-equipped apartments, complete with kitchenettes, ample storage and air conditioning, making for a comfortable and quiet stay. However, instances of limited kitchen utensils, aging equipment and occasional neighbor noise have been reported. Despite these minor drawbacks, the rooms are seen as good value for money, particularly for families and larger groups.
Cleanliness is a mixed bag with many guests noting the tidy, well-organized spaces, clean linens and an improvement over previous stays. Nonetheless, some reviews highlight areas needing attention, such as mold, dust accumulation and stains in hidden corners and on various surfaces, pointing to a need for deeper cleaning in certain areas.
The staff at City Résidence Aix-en-Provence stand out for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Positive interactions with the reception and other staff members are frequent with many guests appreciating the staff's helpful and accommodating nature. While there are isolated criticisms regarding language proficiency and occasional inefficiencies, the overall sentiment remains overwhelmingly positive.
Free Wi-Fi service has mixed reviews with some guests praising its reliability and strength, while others experience disconnections, weak signals and internet instability. Improvements in Wi-Fi services could enhance the guest experience further.
Parking at the residence receives mixed reactions. The secure, affordable underground parking is appreciated, though the narrow spaces can pose challenges for larger vehicles. Maintenance issues and the availability of spots are occasional concerns with some guests recommending booking parking in advance to avoid inconveniences.
Regarding beds, the feedback is generally positive, particularly for the main beds, which are often described as comfortable and in good condition. However, the sofa beds receive criticism for being uncomfortable and in need of replacement. Overall, the primary bedding tends to meet guest expectations for comfort.
In summary, City Résidence Aix-en-Provence is regarded as a solid option for travelers looking for convenience, comfort and friendly service with some areas for improvement that could elevate the stay experience further. Show more
Read review summaries for all categories
Categories
Aparthotel with Parking
This aparthotel is listed as having parking available. Specific details about the type or cost of parking were not available in the provided information.
Cheap Aparthotel
This aparthotel provides affordable accommodation with amenities suitable for short and extended stays. It offers a balance of comfort and value for budget travelers.
Dog Friendly Aparthotel
Room Types
Double StudioThe studio features a large double bed or 2 twin beds, a desk, flat-screen TV, table and chairs, and a fully equipped kitchen including electric plates, microwave and fridge.
Apartment (4 Adults)This apartment has en suite facilities, a separate toilet and 1 bedroom. It also features a kitchen and a living room with a sofa bed.
Twin StudioThe studio offers air conditioning, a dining area, as well as a private bathroom featuring a bath. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio is fitted with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.
One-Bedroom ApartmentProviding air conditioning, an electric kettle and heating, this apartment includes a private bathroom. This apartment provides a flat-screen TV. The unit offers 3 beds.
Guest Reviews
7.3
Good
Location
City Résidence Aix-en-Provence enjoys a favorable location with numerous positive attributes highlighted by guests. The hotel is described as being within walking distance of the city center, typically around a 20 to 30-minute walk, making it accessible yet situated in a quieter area. Proximity to downtown Aix-en-Provence is a common praise with several guests noting the ease of access via public transport or by car, thanks to its location near the highway.
Despite being on the outskirts, the location is appreciated for its calm environment, allowing for a peaceful stay away from the hustle and bustle. The presence of nearby bus lines makes getting to the city center easy and there are convenient access points to major thoroughfares. The neighborhood is also considered strategic for those needing to access the North hospital or working in the area.
However, guests also point out some minor drawbacks regarding the location, like the feeling of isolation due to being a bit far from the train station and the main street with bars and restaurants. The hotel is situated at the entrance of a narrow dead-end street, which can be hard to find and poorly signposted. Nevertheless, for those traveling by car, the ease of highway access compensates for these inconveniences.
Overall, City Résidence Aix-en-Provence is valued for its relatively central yet quiet location, practical for both leisurely walks into the city and logistical convenience for travelers with their own transportation.
Breakfast
The breakfast at City Résidence Aix-en-Provence has received mixed reviews from guests with several positive remarks highlighting aspects worth considering if planning a stay. Despite some criticisms, many reviewers found the breakfast to be decent and hearty enough with essentials well-covered. Guests appreciated the excellent coffee and a few noted that the breakfast was enjoyable, generous and good value for the price.
Additionally, the warm welcome from the staff during breakfast has been commended and the adjustment of breakfast service times was noted positively, particularly during weekdays when everything was set up promptly.
However, there were some areas for improvement. Several reviews mentioned that the breakfast lacked variety and could be more complete and diverse. The small quantity and limited options, including the absence of fruits and reliance on white bread, were pointed out as downsides. Serving sizes for beverages from the machines were deemed too small and the breakfast room was described as narrow and somewhat outdated.
The breakfast service often opened later than preferred, particularly on weekends, which caused inconvenience for early risers. There were also instances of breakfast being completely unavailable due to ongoing construction or lack of communication about service changes.
In summary, while the breakfast at City Résidence Aix-en-Provence has its strengths in basic quality and hospitable service, there's room for enhancement in variety, quantity and service timing to meet the expectations of all guests.
Rooms
City Résidence Aix-en-Provence offers spacious and functional apartment-style accommodations that are noted for their cleanliness and comfort. Guests appreciate the roomy living areas and find the apartments to be well-equipped, particularly enjoying facilities like kitchenettes with essential appliances, separate bathrooms and toilets and ample storage space. The rooms are consistently described as comfortable and quiet with air conditioning frequently mentioned as a significant plus.
While the apartments generally meet the needs of travelers, some guests experienced issues such as limited kitchen utensils, aging equipment and occasional noise from neighboring rooms. Despite these drawbacks, many find the accommodations to offer good value for money, being both well-located and practical for short stays. The property is within a reasonable walking distance from the city center and is complimented for its accessibility and proximity to necessary amenities like supermarkets.
The welcoming and efficient staff add to the positive experience, providing excellent service throughout the stay. For those looking for a comfortable, quiet and spacious place to stay in Aix-en-Provence, City Résidence serves as a solid option, especially for larger groups or families.
Beds
City Résidence Aix-en-Provence offers a mix of bedding experiences, receiving varied feedback from guests. Many reviews highlight the comfort of the bedding, frequently noting beds as comfortable and large. Descriptions such as comfortable bedding, good bedding and impeccable bedding are common, suggesting that many guests found the sleeping arrangements to their liking. Certain guests appreciated the quality and good condition of mattresses and beds, offering a nod to the comfort and space provided in the accommodation.
However, not all feedback is positive. The sofa beds are a recurring concern, often described as uncomfortable, sagging and in some cases, urgently needing replacement. Issues with mattress comfort also appeared with complaints of mattresses being too hard, too soft or sagging. Some guests encountered undesirable conditions like dirty sofa cushions or even bed bugs in rare instances.
Despite some negative remarks primarily focused on the sofa beds and specific mattress conditions, the overall sentiment leans toward a comfortable stay with generally good quality bedding in the main sleeping areas.
Cleanliness
City Résidence Aix-en-Provence receives mixed feedback regarding its cleanliness. Most reviews highlight that the linens are clean and the rooms, in general, appear tidy and well-organized. Many guests commend the accommodations for their cleanliness, stating that rooms and apartments are clean, comfortable and well-maintained. Several visitors also note an improvement in cleanliness compared to previous stays with clean bathrooms and well-kept facilities.
However, numerous reviews point out significant issues. Areas such as the bottoms of furniture, floors and hidden corners often suffer from mold, dust and stains. Stains are frequently reported on various surfaces including walls, curtains and kitchen areas. Some guests also note neglected cleaning in specific areas like wardrobes, laundry areas and kitchen utensils. Instances of dirty dishes, clogged sinks and general dust accumulation are not uncommon.
Several mentions of outdated and aging equipment detract from the overall appeal with reports of dirty windows, stained sheets and problematic odors. Common areas and some specific apartments seem to require a thorough deep cleaning to address these concerns. Despite some notable complaints, the value for money and well-organized space appear to be redeeming factors that keep guests hopeful for improvements.
Staff
City Résidence Aix-en-Provence stands out for its exceptional staff, consistently described as friendly, welcoming and professional. Guests frequently highlight the very pleasant and attentive nature of the reception staff, who go above and beyond to meet needs and address requests. Many guests appreciated the warm and friendly welcomes, noting the efficiency and helpfulness of the team members. Specific mentions include the manager’s exemplary reception skills and the accommodating night guard.
Despite isolated criticisms about language proficiency and occasional inefficiencies, the overall sentiment towards the staff remains overwhelmingly positive. Guests appreciated the professionalism and courteousness, creating a welcoming atmosphere that significantly enhances the stay. The staff’s kindness, availability and proactive attitudes are repeatedly emphasized, contributing to a generally pleasant experience at the hotel.
Wi-Fi
City Résidence Aix-en-Provence seems to have mixed reviews regarding its WiFi service. Some guests found the WiFi to be reliable, particularly praising its strength and ease of connection. Others noted that they could stream content without any issues and appreciated the secure network. However, there were significant complaints as well. Several visitors experienced frequent disconnections, weak signals and internet instability. Some guests faced issues with email registration each time they wanted to access the WiFi and there were also remarks about the internet being unusable or crashing at times. Overall, while some found the WiFi satisfactory, others found it to be a significant drawback during their stay.
Parking
The parking situation at City Résidence Aix-en-Provence presents a mixed bag of experiences. On the positive side, there is secure underground parking available for a modest fee of €5 per night, which many guests appreciated for its affordability and safety. Additionally, there are a few free parking spots around the residence and some guests found nearby public parking to be convenient. The on-site underground parking is noted for its easy access from the hotel.
However, several reviews mention that the parking spaces can be quite narrow, making it challenging for larger vehicles or those with roof racks. Additionally, while the garage is secure, it's often described as poorly maintained and dirty. Some guests found the parking system confusing or difficult, especially when arriving late at night, as available spots could be scarce.
Overall, while the secure and affordable underground parking is a definite plus, potential guests should be prepared for occasional difficulties in finding a spot, especially outdoors and may find the parking garage a bit tight and in need of better upkeep. Booking the parking in advance is highly recommended to ensure a hassle-free experience.
No, City Résidence Aix-en-Provence doesn't have any pool.
No, a spa isn't available at City Résidence Aix-en-Provence.
Yes, City Résidence Aix-en-Provence welcomes dogs.
Yes, parking facilities are available at City Résidence Aix-en-Provence.
No, City Résidence Aix-en-Provence doesn't have a gym.