Mercure Aix en Provence Beaumanoir

Aix-en-Provence 43.51348200, 5.46591100 , Rue Marcel Arnaud (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Mercure Aix en Provence Beaumanoir garners largely positive reviews, particularly highlighting its excellent and convenient location, friendly staff and varied amenities that cater well to families. Positioned near the highway, it is ideal for travelers with its easy access and organized parking, enhanced by its proximity to public transport facilitating straightforward visits to Aix-en-Provence. Despite being a bit far for those who prefer walking into the city center, the hotel's quiet setting and good parking options add to its appeal.

Guests frequently commend the breakfast, describing it as well-stocked, varied and of good quality with fresh products and excellent service. Notable mentions include enjoying breakfast on the terrace and the exceptional service from individuals like Jean Richard, although some wish for later breakfast hours and more prompt buffet refills.

The dinner experience, while mixed, often receives praise for the quality of the food and the pleasant ambiance of dining by the pool. However, there are mentions of limited food selection and occasional high pricing.

Room feedback indicates they are practical and clean with many guests appreciating the spaciousness and comfort, especially the large bathrooms and bedding. Families find the rooms suitable, enjoying views and quiet settings. Nonetheless, some critique the decor and furnishings as outdated and in need of renovation with occasional cleanliness issues noted in carpets and bathrooms.

The hotel’s cleanliness receives mixed reviews with certain areas like the pool and children's room praised for upkeep, but common areas and some rooms needing better maintenance.

The staff are consistently highlighted for their friendliness, professionalism and excellent service, creating a welcoming atmosphere contributing significantly to guests' positive experiences.

The pool, though small, is a pleasant and refreshing feature, particularly appreciated by families with children, along with the easy and ample parking facilities.

Families find the hotel particularly accommodating with kid-friendly amenities such as a children's playroom and family-oriented services. The value for money is generally well-regarded, making it a favorable choice for family travel.

While the beds are frequently noted for their comfort and quality, there are mixed opinions regarding bedding for children and the comfort of camp beds or sofa beds.

Overall, Mercure Aix en Provence Beaumanoir is praised for its location, friendly staff and family-friendly amenities, though some aspects like room decor and certain facilities may not meet typical four-star expectations.
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Hotel Taking Steps Towards Sustainability
This hotel is mentioned as taking steps towards sustainability and working to reduce its carbon footprint.

Family Friendly Hotel
This hotel is recommended for its family-friendly amenities and pleasant atmosphere. It features a children's playroom and a swimming pool.

Business Hotel
The hotel provides necessary equipment for working in complete tranquility. After a visit or a meeting, one can relax by the edge of the swimming pool on the terrace of the restaurant.

Hotel with Parking
This hotel is listed as having parking for its guests.

Accessible Hotel
This hotel is accessible by wheelchair and has 5 rooms specifically for people with reduced mobility. It is located near Aix-en-Provence in a Provencal setting.

4-Star Hotel
This hotel is centrally located. It provides comfortable accommodations and good service.

Hotel with Outdoor Pool
This hotel has an outdoor pool. It provides a comfortable stay with access to a pool for relaxation and recreation.

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Family Room Spacious en suite and air-conditioned room with free Wi-Fi, minibar and pay TV options. Please note that maximum occupancy is 4. One baby cot can be accommodated if total number of guests is less than 4.

Standard Double Room Spacious en suite and air-conditioned room with free Wi-Fi, minibar and pay TV options. Please note that maximum occupancy is 4. One baby cot can be accommodated if total number of guests is less than 4.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.

Privilege Double Room with Sofa Bed Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
Mercure Aix en Provence Beaumanoir is praised for its excellent and convenient location, particularly for those traveling by car. The hotel is easily accessible and situated near the highway, making it ideal for travelers who are just passing through or looking for a quiet stay on the outskirts of Aix-en-Provence. Guests appreciate the organized parking and the proximity to public transport with a bus stop right next door facilitating easy access to the pedestrian city center. Despite being a bit far from the city center for those preferring to walk, the location is still convenient for driving and exploring various areas. Friendly staff and good facilities enhance the overall experience, while the hotel's quiet setting and good parking options add to its appeal. Its combination of accessibility, close proximity to main routes and a generally pleasant setting make it a favorable choice for many visitors.

Breakfast
The breakfast at Mercure Aix en Provence Beaumanoir generally receives positive feedback from guests. Many describe it as well-stocked, varied and of good quality with a wide selection that is both hearty and plentiful. The breakfast buffet includes fresh, high-quality products and caters to various tastes. Some notable highlights include the presence of a terrace for enjoying breakfast and the exceptional service provided by friendly staff with special praise for individuals like Jean Richard.

However, a few guests found the breakfast experience less satisfactory. Issues such as the buffet not being refreshed promptly, particularly after large tour groups have dined, were mentioned. There were also comments about the early finish time of 9:30 AM compared to other 4-star hotels that serve breakfast until 10 AM. Additionally, some guests felt the breakfast was too expensive relative to its offerings with prices around 16.5 euros being considered excessive by some.

Despite these downsides, overall, the breakfast at Mercure Aix en Provence Beaumanoir is appreciated for its variety, quality and the pleasant atmosphere provided by the attentive staff.

Dinner
At Mercure Aix en Provence Beaumanoir, the dinner experience receives mixed reviews, but there are several positive aspects worth noting. Guests frequently praise the quality of the food, describing it as very good and delicious with commendable lunch and dinner options. Many appreciate having dinner by the pool on the terrace, remarking that it adds a pleasant touch to the dining experience. The restaurant service is often highlighted positively, particularly mentioning the friendliness of the servers. Despite these favorable points, some reviews indicate that the restaurant's food selection is limited and the pricing can be expensive, particularly for those who find the fixed-price evening meals not to their taste. A few remarks also mention issues with the meat quality and freshness of certain dishes. However, for those who enjoy varied and well-prepared meals, the hotel’s dining offerings can be quite satisfactory.

Rooms
The rooms at the Mercure Aix en Provence Beaumanoir offer a blend of practicality and cleanliness, which guests appreciate. Many find them spacious, especially noting the comfort of large bathrooms and the provision of separate toilets. Families of four can enjoy quiet rooms with a pleasant view of trees outside the windows and the bedding quality is often highlighted positively.

However, the decor and equipment in the rooms tend to feel outdated and in need of renovation. Some guests have experienced issues such as worn and dirty carpets, small room sizes and insufficient attention to maintenance. Noise from ventilation and the presence of aging furniture and fixtures are also mentioned as areas that could use improvement.

Cleanliness is generally praised, though there are occasional mentions of less-than-perfect conditions, particularly regarding carpets and bathtubs. Despite these drawbacks, the rooms are often described as comfortable, especially the beds, making for a pleasant stay. Those with preferences for more modern amenities and less crowded spaces might need to consider these aspects when booking.

Beds
Mercure Aix en Provence Beaumanoir receives generally positive feedback about its beds, highlighting the comfort and quality of the bedding. Guests often mention the nice mattresses and multiple pillows as contributing factors to a good night's sleep. Many reviews emphasize that the beds are very comfortable and the room's quiet atmosphere enhances overall comfort.

However, there are some mixed opinions. While the large beds are often praised for their comfort, the bedding for children, particularly camp beds or sofa beds, tends to be less satisfactory. Some guests report issues such as hard mattresses, which caused discomfort and occasionally, the bed size falls short of expectations for a high-end hotel. Pillow comfort also seems to be a point of contention for a few.

Nonetheless, the positive aspects of the bedding quality and room size, along with commendable reception service, contribute to a generally favorable experience for guests at this establishment.

Cleanliness
Mercure Aix en Provence Beaumanoir receives mixed feedback regarding cleanliness. While some guests found the hotel very clean with a warm welcome and appreciated its pleasant surroundings, others pointed out significant cleanliness issues. Common areas and rooms reportedly suffer from heavily stained and dirty carpets, excessive dust and outdated fixtures that could use a thorough refresh. The bathrooms in particular seem to need considerable improvement with some guests describing them as basic and unclean. Despite these concerns, certain areas of the hotel, like the air-conditioned spaces, swimming pool, free parking and children's room, were positively noted for their upkeep. However, the recurring mentions of musty smells, dirty air vents and poorly maintained spaces suggest that overall hygiene needs to be addressed more rigorously to meet guests' expectations for a 4-star establishment.

Staff
The staff at Mercure Aix en Provence Beaumanoir consistently receive praise for their friendliness, professionalism and availability. Guests frequently highlight the warm and welcoming atmosphere created by the team's attentive and helpful nature. Reception and cleaning staff, in particular, are often noted for their exceptional politeness and accommodating service.

Despite a few mentions that friendliness at reception could improve, overall feedback about the service is overwhelmingly positive. The staff's immense kindness and the familial environment they foster make guests feel at home. Consistently described as very pleasant, welcoming and efficient, the team's efforts do not go unnoticed, contributing significantly to the positive guest experience at the hotel.

Pool
Amidst the scenic charm of Mercure Aix en Provence Beaumanoir, the hotel's pool stands out as a noteworthy highlight. Though described as small, it is praised for being a refreshing retreat, particularly after a long journey or on hot days. The pool area, featuring sun loungers and showers, provides a delightful relaxation spot, especially for families with children who can also enjoy the nearby game room.

Guests appreciate the pool's convenience, noting that despite its size, it comfortably accommodates visitors due to generally low crowd levels. The cool temperature of the water, around 18 degrees, is a point of contention for some, but overall it is seen as an enjoyable place to unwind.

While some logistical improvements, like the availability of towels at the reception and proximity to the dining area, could enhance the experience, the pool remains a valuable asset, contributing significantly to a pleasant stay at the hotel.

Parking
Mercure Aix en Provence Beaumanoir offers ample and convenient parking options for guests with easy access to the spaces. The hotel provides parking within its premises at no extra cost, ensuring a hassle-free experience. Located close to the highway, it’s ideal for travelers needing quick and easy parking solutions. While some mention that the parking isn't secure, it generally poses no parking problems. Overall, guests find the parking facilities satisfactory and convenient.

Family
Mercure Aix en Provence Beaumanoir emerges as an excellent choice for families traveling with children. Guests consistently highlight the hotel's kid-friendly ambiance and familial atmosphere, making it a comfortable and inviting place for family stays. One of the standout features is the children's playroom, which is frequently mentioned as a significant advantage, providing engaging activities for the younger guests.

The hotel's facilities, including a restaurant and a swimming pool, also contribute to its appeal for families. The dining options, particularly the breakfast, are well-received, ensuring that families start their day on a good note. The value for money is noted positively, making it an attractive option for those seeking quality without breaking the bank.

Though there was a mention of a small room for three adults and one child, many guests found the accommodations suitable for family needs. With its convenient location near Aix-en-Provence, it serves as a good hotel for an overnight stopover, enhancing the travel experience for those exploring the region by car. Overall, Mercure Aix en Provence Beaumanoir is frequently recommended for its family-friendly amenities and pleasant atmosphere, making it a reliable option for a memorable stay with children.

4 Star
Mercure Aix en Provence Beaumanoir has received mixed feedback regarding its four-star rating with numerous guests expressing disappointment about the state of the facilities and services. The consensus from reviews suggests that the hotel appears outdated and worn, which raises questions about its maintained four-star status. Common critiques include the establishment's old and worn condition with guests noting issues such as dirty and stained carpets, plaster walls, plastic bathrooms and formica furniture in the rooms. The general sentiment is that the hotel aligns more closely with a three-star level, needing considerable refreshing and updating to meet the expectations typically associated with a four-star rating.


Yes, Mercure Aix en Provence Beaumanoir has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Mercure Aix en Provence Beaumanoir.

Yes, Mercure Aix en Provence Beaumanoir welcomes dogs.

Yes, parking facilities are available at Mercure Aix en Provence Beaumanoir.

No, Mercure Aix en Provence Beaumanoir doesn't have a gym.

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