Mercure Aix-en-Provence La Duranne Gare TGV

Aix-en-Provence 43.49012600, 5.35180800 , 97 Rue Du Docteur Albert Aynaud, Parc De La Duranne (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMercure Aix-en-Provence La Duranne Gare TGV offers a comfortable and practical stay, particularly praised for its strategic location and tranquil environment. Situated conveniently close to Marignane airport and the Aix-en-Provence TGV station, the hotel serves as an excellent base for both leisure and business travelers. Its position near main highways and the technopole makes it accessible while still providing a serene, green setting away from the hustle and bustle of the city center. This setting, although somewhat secluded, ensures a peaceful retreat, ideal for day trips to nearby attractions.

Breakfast at the hotel stands out for its diverse and plentiful array of options, noted for freshly baked bread and delicious coffee. While most guests find the quality to be excellent, some regard the price to be on the higher side. Nevertheless, the hearty buffet remains a notable feature. Dinner at the hotel's restaurant also receives acclaim for its quality and generous portions; however, the restaurant's closure on weekends poses an inconvenience for guests, requiring them to seek alternative dining options.

Rooms are widely appreciated for their spaciousness, modern amenities and excellent comfort, highlighted by very comfortable beds and effective soundproofing for a restful experience. Cleanliness is consistently upheld with spotless rooms and well-maintained facilities contributing to overall guest satisfaction, despite occasional minor issues with outdated bathroom fixtures.

The staff at Mercure Aix-en-Provence La Duranne Gare TGV are frequently commended for their friendliness, professionalism and multilingual capabilities. Their warm and attentive service significantly enhances the guest experience, adding a personal touch to the stay. The hotel's parking facilities are another strong point with free, secure and accessible parking options that include a charging station for electric vehicles, adding convenience for those traveling by car.

Families find the hotel accommodating with family-oriented amenities like the swimming pool, spacious family rooms and attentive staff catered to their needs. The hotel’s bedding is also highly rated for its comfort, ensuring a good night's sleep for all guests. Lastly, the hotel maintains a solid four-star standard, delivering professional, courteous service and high-quality accommodations suited especially for business travelers with reliable WiFi and a location suited for professional stopovers.

Overall, the Mercure Aix-en-Provence La Duranne Gare TGV provides a pleasant, value-for-money stay with high standards of comfort, cleanliness and exceptional service, making it a favored choice among travelers seeking a serene yet accessible retreat.
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Categories
Family Friendly Hotel
This hotel offers amenities and activities for families traveling with children. It features a swimming pool, spacious family rooms, and soundproofed rooms.

Business Hotel
This hotel is perfect for business guests and travelers looking for local, authentic experiences. Fully equipped rooms, terrace, summer swimming pool, garden, renowned restaurant La Table de l Arbois, full buffet breakfast.

4-Star Hotel
This hotel offers a pleasant garden and pool area. It provides comfortable accommodations and good service.

Hotel with Outdoor Pool
Mercure Aix-en-Provence La Duranne Gare TGV features a summer outdoor swimming pool and a garden. It provides a refreshing option for guests to relax and enjoy the warmer months.

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Small Hotel

Room Types
Superior Queen Room with Garden View The unit offers 1 bed.

Classic Queen Room The unit has 1 bed.

Queen Suite with Terrace

Superior Queen Room with Garden View The unit has 1 bed.

Classic Queen Room The unit offers 1 bed.

Queen Suite with Sofa Bed and Terrace

Superior Room with One King Bed and One Sofa Bed with Balcony The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Mercure Aix-en-Provence La Duranne Gare TGV offers a formidable location, especially for those who travel by car and appreciate a quiet, accessible environment. Situated less than 15 minutes from both Marignane airport and the Aix-en-Provence TGV station, the hotel provides a strategic base for day trips and professional stopovers. The proximity to main highways and the technopole makes it convenient for travelers with specific destinations in mind.

The establishment enjoys a serene neighborhood, surrounded by greenery and is removed from the hustle and bustle of Aix-en-Provence city center. Although this seclusion means that shops and restaurants are sparse, it ensures a tranquil stay that many guests find appealing. The hotel itself just outside the city center, provides large rooms and very comfortable beds, further enhancing the calm ambiance.

Despite being a bit isolated, the property offers excellent value for money and serves as an ideal spot for those planning visits to nearby cities, beautiful lavender fields and other attractions within a short driving distance. For those looking for a peaceful retreat with easy access to transport links, Mercure Aix-en-Provence La Duranne Gare TGV is a very well located choice.

Breakfast
Guests staying at the Mercure Aix-en-Provence La Duranne Gare TGV have shared their experiences with the hotel's breakfast, highlighting both positive and constructive aspects. The majority of reviews commend the breakfast for its variety and quality with many describing it as very good, excellent or even top-notch. The breakfast buffet is noted for being diverse and plentiful, offering a wide selection of options including freshly baked bread and delicious coffee. Some guests found it a real treat and praised its exceptional quality.

However, there are mixed feelings about the price with several guests mentioning that it may be a bit on the expensive side. The breakfast rates, which range around €10 to €17.50, have led to some guests feeling that the offering is not always worth the cost. Constructive feedback points out occasional disappointments such as cold food, a lack of fresh fruits and basic options like overly toasted croissants or the absence of certain items like yogurt and whole grain bread.

Despite some concerns, the overall sentiment about the breakfast is positive with many appreciating the hearty and well-presented buffet that caters to a wide range of preferences. The hotel’s breakfast service is valued for its generous and high-quality spread, making it a notable feature for visitors.

Dinner
Mercure Aix-en-Provence La Duranne Gare TGV receives high praise for its restaurant during the weekdays. Guests frequently commend the excellent quality of the food, noting generous portions and a tempting menu. The meals served are described as very good to excellent, adding a delightful touch to their stay. Additionally, breakfast options receive positive remarks.

However, a significant drawback is the closure of the restaurant on weekends, including Friday evenings. This often leaves guests needing to seek dining options elsewhere, something that is neither mentioned on the website nor communicated effectively beforehand. The lack of nearby dining alternatives exacerbates this inconvenience, leaving some guests having to resort to driving to other locations or, in one instance, to a nearby McDonald's.

For those visiting during the week, the restaurant experience seems to be a highlight. But, for guests staying over the weekend, the closure can be a considerable inconvenience, particularly with limited alternatives in the immediate area. It is advised to plan ahead and make alternative dining arrangements if staying over the weekend.

Rooms
The rooms at Mercure Aix-en-Provence La Duranne Gare TGV are predominantly praised for their spaciousness, comfort and modern amenities. Multiple reviews emphasize that the rooms are bright, well-maintained and equipped with essentials like safes and refrigerators. The general consensus points toward cleanliness with many guests noting how spotless and well-kept the rooms are.

Comfort is a recurring theme with several mentions of very comfortable bedding and effective soundproofing, ensuring a good night's sleep. Many guests appreciated the contemporary decor and large room sizes. Reviews often highlight the quietness and tranquility of the rooms, contributing to a restful experience.

However, a few criticisms did emerge. Some guests pointed out that the bathrooms, though generally clean, could benefit from renovations and better maintenance with specific mentions of outdated fixtures and the need for shower curtains. Additionally, a few rooms and suites were noted to be on the smaller side, particularly for larger groups or families.

Overall, the hotel’s rooms offer a blend of comfort, spaciousness and modern amenities, making them a favorable choice for travelers. The welcoming and professional staff also contribute to the positive experience, ensuring that the stay is both pleasant and accommodating.

Beds
The bedding at the Mercure Aix-en-Provence La Duranne Gare TGV consistently receives positive feedback from guests. The beds are frequently highlighted for their comfort with many reviews noting the excellent bedding and the pleasant experience provided by the spacious king-sized beds. Guests often mention the comfort of the mattresses and the high quality of the linens. Although one review noted the pillows were not comfortable, overall impressions convey that the hotel's sleeping arrangements meet a high standard of comfort, comparable to a four or five-star experience. Cleanliness and quietness further enhance the restful sleep environment, making it an appealing choice for travelers seeking a relaxing and comfortable stay.

Cleanliness
The Mercure Aix-en-Provence La Duranne Gare TGV consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Rooms are frequently described as clean, comfortable and even spotless, contributing to an overall sense of satisfaction among visitors. Bathrooms receive particular praise for their cleanliness and upkeep. Common areas and the hotel's exterior are also noted for being exceptionally tidy and well-kept.

While a few guests pointed out issues with aging or dirty carpets, the overwhelming consensus is that the hotel is very clean and well-maintained, offering good value for money. The presence of amenities like clean towels for the swimming pool and freshly baked bread further add to the positive experience. Despite occasional minor lapses, the establishment consistently upholds a high standard of cleanliness, making it a recommended choice for travelers seeking a tidy and comfortable stay.

Staff
Mercure Aix-en-Provence La Duranne Gare TGV stands out for its exceptional staff, consistently praised for their friendliness and helpfulness. Guests frequently highlight the warm and welcoming reception, noting that the staff are not only attentive but also professional and multilingual, effortlessly speaking English and French. The hotel's personnel are described as always smiling, courteous and dedicated, making guests feel truly valued and supported throughout their stay.

Service at this hotel is regarded as highly accommodating and attentive with staff members going out of their way to fulfill guests' needs, whether day or night. Weekday and weekend teams alike are noted for their high levels of professionalism and courtesy. Specific individuals, such as Sandra and a particular waitress, are remembered fondly for their extraordinary efforts and kindness.

The positive impact of the staff is a recurring theme in guest reviews with many stating that the personnel significantly enhance the quality of their stay. Despite the multitude of glowing comments, there are occasional mentions of untrained or unmotivated behavior from certain staff members, although these instances appear to be rare. Overall, the warm welcomes, exceptional dedication and professional treatment provided by the Mercure Aix-en-Provence La Duranne Gare TGV staff leave a lasting impression on visitors.

Wi-Fi
The public areas of Mercure Aix-en-Provence La Duranne Gare TGV offer a strong wifi connection, making it convenient for guests to work or browse the internet comfortably. While some reviews noted that the wifi in guest rooms was easily accessible and had a stable signal, others had mixed experiences with the reliability of the internet. Despite these occasional inconsistencies, the overall feedback indicates that the hotel's wifi generally provides a satisfactory experience, particularly in the common areas.

Pool
The pool area at Mercure Aix-en-Provence La Duranne Gare TGV garners significant praise from guests. Although some mentioned it is small, it is described as cozy and delightful, boasting a lovely patio and garden area for outdoor relaxation. Guests appreciate the separate towels provided for swimming, as well as the sufficient number of sunbeds around the pool.

Facilities like this clean swimming pool offer a great way to cool off, particularly in the summer. The pool service is noted to be commendable, enhancing the overall poolside experience. With excellent cleanliness and a welcoming atmosphere, the pool is enjoyed by both adults and children alike, providing a superb setting for relaxation even after checking out. The combination of the pool's cleanliness, accessibility and the pleasant surrounding areas makes it a standout feature of this hotel.

Parking
The parking situation at Mercure Aix-en-Provence La Duranne Gare TGV receives high praise from guests, who appreciate the free, secure and easily accessible options available. Visitors are delighted by the private, fenced and guarded parking, which offers a sense of safety and convenience. The large, spacious parking lots are described as generous and accommodating with several guests noting the convenience of parking directly in front of the hotel. Additionally, the presence of a charging station for electric vehicles adds a modern touch, catering to a range of needs. Overall, the hotel's parking facilities are considered a significant perk that enhances the overall guest experience.

Family
Mercure Aix-en-Provence La Duranne Gare TGV offers an exceptional experience for families traveling with children with numerous amenities and activities that cater to their needs. The hotel features a swimming pool that is perfect for kids, ensuring hours of enjoyment. Families will find the rooms spacious and well-suited to accommodate their needs, including family rooms and real suites with multiple rooms, soundproofed for added comfort. The family suites are particularly noteworthy, offering a bedroom for parents and a sofa bed for children, complete with two TVs and balconies for added convenience.

Families traveling often and staying at this hotel will appreciate the high standards maintained with rooms described as clean, neat and comfortable. Professional and courteous staff are dedicated to making family stays pleasant, ensuring that all needs are met. The hotel’s location is ideal, being a convenient stopover for those driving between major cities like Barcelona and Milan. Overall, the Mercure Aix-en-Provence La Duranne Gare TGV provides excellent, family-oriented accommodations that guarantee a comfortable and enjoyable stay for all ages.

4 Star
The Mercure Aix-en-Provence La Duranne Gare TGV presents itself as a four-star hotel that generally meets expectations. Guests frequently commend the hotel for its reasonable pricing, especially on weekends, which aligns well with its four-star rating. The property is well-maintained, clean and meets the standards expected of its classification. The hotel's service is highlighted as professional, courteous and attentive.

The self-service breakfast features high-quality products, adding to the overall positive experience. Despite a few critiques suggesting that some aspects may fall short of the four-star mark, the overall consensus is that the hotel maintains a solid level of cleanliness and exceptional service. The family-friendly environment and courteous professionals contribute positively to the hotel's four-star reputation.

Business
Mercure Aix-en-Provence La Duranne Gare TGV is clearly tailored for business travelers, offering amenities that cater specifically to their needs. The hotel features an electric vehicle charging station, which is a modern and convenient benefit for eco-conscious guests. Its strong focus on business clientele is evident in the business amenities available, which include reliable WiFi access. Additionally, the hotel's location in a business area makes it ideal for overnight business trips. While there are also dedicated areas for families, the property's primary appeal remains its suitability for professionals.


Yes, Mercure Aix-en-Provence La Duranne Gare TGV has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Mercure Aix-en-Provence La Duranne Gare TGV.

Yes, Mercure Aix-en-Provence La Duranne Gare TGV welcomes dogs.

No, parking facilities aren't available at Mercure Aix-en-Provence La Duranne Gare TGV.

No, Mercure Aix-en-Provence La Duranne Gare TGV doesn't have a gym.

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