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Summary of reviewsQuality Inn & Suites in Albuquerque receives praise for its prime location and overall guest experience. The hotel's proximity to the airport and major freeways makes it an appealing choice for travelers who value convenience and accessibility. The surrounding area offers a variety of dining options and easy access to local attractions like the Isleta Amphitheater, enhancing its appeal. Many visitors appreciate the shuttle service and transportation links, which cater to busy travelers.
The breakfast offerings receive mixed feedback, but the hot breakfast featuring items like waffles and scrambled eggs is generally well-received. The friendliness of staff members such as Holly and Jeanine adds a personal touch to the breakfast experience, which, despite some inconsistencies, remains a satisfactory part of many stays.
Room comfort is another positive aspect, with guests noting the spaciousness and cleanliness of the accommodations. The modern decor and cozy beds contribute to a restful stay, making the hotel a good value for those looking for comfort and spaciousness. Though there are occasional issues with amenities and cleanliness, the attentive and courteous staff often mitigate these concerns, ensuring guest needs are promptly addressed.
The hotel staff, specifically, receive frequent commendations for their exceptional friendliness and professionalism. Guests highlight the welcoming atmosphere created by the front desk team and other staff, who strive to provide a memorable experience. Names like Amenesha are mentioned for their hospitality, enhancing the overall guest experience.
Quality Inn & Suites features amenities such as an indoor pool and an exercise room, offering leisure and relaxation opportunities. Though some maintenance issues have been noted, the heated pool is generally considered an attractive feature for families and children.
Overall, Quality Inn & Suites stands out for its strategic location, comfortable accommodations, and friendly service, despite occasional challenges with cleanliness and maintenance. Guests who prioritize convenience and attentive service are likely to appreciate their stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Suite - Non SmokingThe suite features a tea and coffee maker.
Queen Room - Non SmokingThe double room provides a tea and coffee maker. The unit offers 1 bed.
Queen Room - Disability Access/Non SmokingThe double room provides a tea and coffee maker. The unit offers 1 bed.
King Room - Non SmokingThe double room offers a tea and coffee maker. The unit has 1 bed.
Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
Location
The Quality Inn & Suites boasts a prime location that consistently receives praise from guests, especially those seeking convenience and accessibility. Situated just a short distance from the airport, it offers easy access for travelers and provides a hassle-free experience. Many appreciate its proximity not only to the airport but also to major freeways, making it an ideal base for exploring Albuquerque. The surrounding area presents a variety of dining options and shops, enhancing its appeal. Guests also note its strategic location for attending events at nearby venues like the Isleta Amphitheater. Despite a few mixed reviews regarding the immediate neighborhood, the hotel's location remains a standout feature for its ease of access and the convenience it provides for both short and long-term stays. With amenities like shuttle service and close proximity to transportation options, the hotel meets the needs of busy travelers looking for comfort and practicality.
Breakfast
At Quality Inn & Suites, guests generally experience a mixed bag when it comes to breakfast. While some patrons express disappointment over the lack of options or the sporadic availability of breakfast, others find it satisfactory, highlighting the tasty waffles, biscuits and gravy, and scrambled eggs. The hot breakfast, when available, certainly pleases with its variety and flavor, and some guests commend the breakfast buffet for its diverse offerings. Staff members like Holly and Jeanine receive praise for their friendly demeanor and efforts in providing a homemade feel. A good breakfast with sufficient protein and convenient options for travelers is emphasized by several reviews, further enhanced by the hotel's proximity to the airport. Although there are challenges, such as instances of food running out or the breakfast not being set up promptly, many appreciate the breakfast as a valuable and enjoyable part of their stay.
Rooms
The Quality Inn & Suites offers a mix of impressions from its guests, predominantly positive, especially when it comes to room comfort. Many guests appreciate the spaciousness and cleanliness of the rooms, noting the comfortable and cozy beds which contribute to a restful stay. Several visitors have mentioned the modern and appealing decor, with clean interiors that create a pleasant atmosphere. The hotel's convenient location near the airport and local dining options adds to its appeal for travelers seeking ease during their trips.
However, some guests have encountered issues with amenities and room upkeep, such as non-functioning refrigerators or a shortage of towels and toiletries, indicating areas that require improvement. Despite occasional concerns about cleanliness and minor maintenance issues, many reviews highlight helpful staff and good service, suggesting that the management is responsive to guest needs. Overall, the hotel offers good value for the price, particularly for those seeking comfortable, spacious accommodations in a convenient location.
Beds
At Quality Inn & Suites, guests have consistently praised the comfort of the beds, making a good night's sleep one of the standout features of the stay. Numerous reviews highlight how cozy and very comfortable the beds are, often accompanying mentions of the comfy pillows. The beds are frequently described as properly made and generally clean, contributing to an overall restful experience for many visitors. However, there are a few mixed opinions, with some guests noting issues such as stained sheets or beds that did not meet their expectations in size or cleanliness. Despite this, the prevailing sentiment suggests that most guests find the beds to be a highlight of their visit.
Cleanliness
Quality Inn & Suites appears to have garnered mixed reviews regarding its cleanliness, though there are some positive aspects highlighted by guests. Those who had a positive experience praised the hotel for its clean and spacious rooms, describing them as clean, comfortable, and reasonably priced. Many reviewers also appreciated the courteous and helpful staff, who were noted for their friendliness and willingness to go above and beyond to assist guests. The hotel was described as a quiet and relaxing place to stay, with a safe location and ample parking available. A standout positive comment was about the front desk staff members, who received high marks for their warmth and exceptional service.
Conversely, many guests had significant concerns about cleanliness and overall maintenance. Reports ranged from dirty carpets and stained furniture to unpleasant odors, including strong smells of cigarettes and urine. Instances of inadequate room preparation were mentioned, with some rooms not being ready even hours after the check-in time. Several guests highlighted issues like broken amenities, lack of basic toiletries, and a rundown appearance throughout the property. The presence of cigarette burns, black stains on carpets, and broken fixtures contributed to a perception of neglect. Additionally, some guests reported unpleasant external environments and felt uncomfortable with groups loitering near the hotel.
Overall, while there are commendations for the hotel staff and some guests had satisfactory clean accommodations, there consistently emerged concerns regarding the upkeep and cleanliness that potential guests should consider.
Staff
At Quality Inn & Suites, guests frequently praise the staff for their exceptional friendliness and professionalism. Many visitors note the welcoming atmosphere created by the front desk, with workers going out of their way to ensure a warm reception. Instances of staff members displaying genuine warmth and dedication can be seen throughout the hotel, whether it's the maintenance person or breakfast attendant adding a personal touch to their service. Notable names like Amenesha stand out for their hospitality, making guest experiences memorable. While some reviews indicate occasional lapses in availability or responsiveness during peak times, overall, the staff is commended for their helpfulness and accommodating nature. The hotel's proximity to the airport is another favorable aspect, paired with its courteous and attentive team. Despite a few hiccups, Quality Inn & Suites maintains a strong reputation for engendering a pleasant and welcoming environment.
Pool
The Quality Inn & Suites offers an indoor pool that provides a pleasurable escape for families and children, making it an enjoyable amenity during their stay. The existence of both the pool and an exercise room adds a layer of convenience for guests looking to relax and stay active. The appealing concept of a heated indoor pool is mentioned, which can be an attractive feature for visitors regardless of the season. However, there have been reports of the pool area being closed at times, which may disappoint those looking forward to this feature as a highlight of their visit. Additionally, there have been occasional issues with cleanliness and maintenance, including instances of trash and a non-functioning hot tub. While the swimming pool offers potential for fun and relaxation, guests planning to use it may want to confirm its current status with the hotel.
Yes, Quality Inn & Suites Albuquerque South Valley Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Albuquerque South Valley Area.
Yes, Quality Inn & Suites Albuquerque South Valley Area welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites Albuquerque South Valley Area.
Yes, Quality Inn & Suites Albuquerque South Valley Area has a gym.