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Summary of reviewsHotel Resort Rio Poty in São Luís is renowned for its prime location, offering easy access to city attractions, beaches, restaurants, and essential amenities. The stunning sea views from rooms and leisure areas significantly enhance the charm of the stay. Guests frequently praise the spacious accommodations and highlight the comfort and cleanliness of the rooms, alongside a sizeable pool area that serves as a perfect relaxation spot. The breakfast is applauded for its diverse offerings, including healthy options.
The hotel’s dining experience, especially breakfast crafted by Chef Marcelo, garners commendation for its variety and quality, although lunch and dinner menus could benefit from expansion and efficiency improvements. The spacious rooms are often admired for their beautiful views and comfortable beds, with mixed feedback on furnishings and maintenance, indicating potential areas for enhancement.
Cleanliness provides a varied experience, with standard maintenance issues occasionally noted, yet an orderly environment remains appreciated. The staff at the hotel are widely celebrated for their polite and helpful nature, with particularly noteworthy service in dining areas from individuals like Bar Man Swamy, Adriana, and breakfast staff such as Clenilson. Nonetheless, inconsistencies in service quality, especially at reception, are areas highlighted for improvement.
The beautiful and well-maintained pool area stands out as a great attraction, offering an ideal family-friendly environment with its shallow design. The poolside experience is further elevated by a well-stocked bar and stunning sea views. Moreover, the newly revitalized Beach Club Rio Poty is a notable highlight, providing exceptional service and a quality menu.
The hotel’s Wi-Fi services receive varied feedback, with ongoing improvements noted. While Hotel Resort Rio Poty holds promise as a comfortable and valuable accommodation option with several standout features, it requires enhancements in certain aspects to fully align with expectations of a four-star resort.
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