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Summary of reviewsHotel Restaurante Sonsoles, located on the peaceful outskirts of Ávila, offers a remarkable retreat for travelers seeking tranquility and scenic beauty. Its serene setting and stunning views of Ávila, combined with easy accessibility by car and ample parking, make it a convenient yet secluded choice for a relaxing stay. Lush gardens and proximity to a park and sanctuary enhance the experience, making it particularly appealing for families and pet owners.
Guests consistently praise the breakfast and dinner at the hotel, highlighting the delicious, varied and high-quality meals. The breakfast features freshly baked bread, good croissants and satisfying coffee, enjoyed in a charming and friendly environment, sometimes on a sunny terrace. Dinner options include excellent dishes like steak, seafood, homemade pizzas and rich salads with special mentions of vegan dishes and great wine pairings. Despite occasional disruptions, the overall dining experience receives high marks for its superb quality and service.
The hotel’s rooms offer a mixed experience. While many guests describe them as cozy, clean and equipped with comfortable beds, some have noted issues with room size, temperature and cleanliness. The lack of air conditioning and inconsistent cleaning detract from an otherwise pleasant stay. However, the ability to bring pets at no extra cost and the scenic green setting compensate to an extent.
Cleanliness gets mixed reviews with many guests praising the overall maintenance but others pointing out specific issues like dirt, unpleasant smells and inadequate cleaning in certain areas. The hotel mostly maintains a clean and tidy environment, yet attention to these inconsistencies could improve guest satisfaction.
The hotel's staff receives unanimous acclaim for their friendliness and exceptional service, significantly enhancing the guest experience. The attentive and warm hospitality from the owners to the dining staff, particularly individuals like Borja and Klaus, stands out. The dining experience is further elevated by the cheerful and professional service, especially in the evening. The staff's collective effort creates a welcoming and supportive atmosphere, making guests feel at home.
Ample, easily accessible, free on-site parking adds to the convenience, ensuring a hassle-free experience for guests with vehicles. The family-friendly atmosphere of the hotel makes it an ideal destination for travelers with children with various activities and a welcoming ambiance for family gatherings.
The hotel is also renowned for its pet-friendly policies, warmly welcoming dogs and other pets. Pets are allowed throughout the premises, including the restaurant with no additional charge. The hotel provides ample space for pets to walk and relax, creating a friendly and accommodating environment for both guests and their furry companions.
In summary, Hotel Restaurante Sonsoles is a charming destination that combines scenic beauty, excellent dining, welcoming staff and pet-friendly policies. Despite some room and cleanliness issues, its serene location, superb breakfast and dinner offerings and commendable service make it an excellent choice for a peaceful and pleasant stay in Ávila.
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