Domus Hotel

Alessandria , , Via Teresa Castellani 12 (Show on Map)
6.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDomus Hotel in the city center offers a highly convenient location for travelers seeking easy access to key attractions, including the main square, pedestrian zones, Piazza Garibaldi and the city's theater. Its proximity to the train station and bus stops further enhances its appeal, making it an excellent choice for those using public transportation. Despite being centrally located, it provides a tranquil ambiance perfect for relaxation after a day of exploration.

Guests have mixed experiences with the breakfast offerings; however, many appreciate the extensive and varied buffet, highlighting the quality of the food, particularly items like mozzarella and fresh fruit. Although some have noted issues with the freshness and preparation of certain items, the overall sentiment leans toward breakfast being adequate and a decent way to start the day.

The rooms receive positive feedback primarily for their cleanliness and, occasionally, spaciousness with some rooms featuring large balconies. The comfort of the beds is also acknowledged, though opinions vary significantly with many finding them hard and uncomfortable. The decor and furnishings are described as outdated and noise issues due to inadequate soundproofing are also mentioned.

Cleanliness across the hotel is generally praised, but there are mentions of outdated interiors and occasional lapses such as dust and dirty fixtures. Addressing these issues could enhance the experience further.

The staff at Domus Hotel stands out for their friendliness and helpfulness. Guests consistently appreciate the warm, welcoming service, especially from the manager and key personnel like Salvatore. The team’s proficiency in English and their flexible, accommodating nature contribute significantly to the positive reviews.

WiFi performance is a hit-or-miss aspect of the Domus Hotel. When it works, guests find it fast and reliable, but numerous reviews highlight problems with connectivity with the service being slow, weak or completely nonfunctional at times.

In summary, Domus Hotel offers a strategic central location with good access to city attractions and public transportation, a generally satisfying breakfast, clean rooms and notably friendly staff. However, improvements could be made in updating room furnishings and enhancing comfort and connectivity.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Single Room with Balcony Offering free Wi-Fi, this air-conditioned room features a minibar, satellite flat-screen TV and a balcony.

Twin Room with Balcony Offering free Wi-Fi, this air-conditioned room features a minibar, satellite flat-screen TV and a balcony.

Double Room with Balcony The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features parquet floors, heating, a TV and a terrace. The unit offers 1 bed.

Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, a wardrobe, parquet floors, heating and a TV. The unit has 3 beds.

Guest Reviews
6.6
Rated
Location
Domus Hotel boasts a highly commendable location, making it an ideal choice for travelers looking to explore the city with ease. Its central position places guests within a short walking distance of the main square, pedestrian zones and key attractions, ensuring effortless access to the city’s vibrant heart. The hotel is particularly convenient for those relying on public transportation, as it is very close to both the train station and various bus stops. Despite being centrally located, the hotel is nestled in a quiet area, providing a peaceful retreat after a day of sightseeing. Some guests mention difficulty in finding the hotel initially, but its proximity to landmarks like Piazza Garibaldi and the city's theater makes navigation easier once settled. Overall, the strategic location of Domus Hotel offers both convenience and tranquility, making it a solid choice for visitors.

Breakfast
Domus Hotel offers a varied breakfast experience that garners a range of opinions from its guests. Many reviews highlight positive aspects, noting an abundant and rich breakfast buffet with plenty of choices. Several guests emphasize the great quality and delicious options available, including noteworthy items like mozzarella and an unexpected variety of fresh fruit. The breakfast is generally described as hearty and satisfying by numerous visitors.

However, some guests have reported issues with the freshness and quality of certain items. Complaints include stale croissants and bread, limited choices and the quality of cold cuts and fruit juice. A few reviews express dissatisfaction with the breakfast being quite basic or scanty and there are mentions of the breakfast table being emptied before the established closing time. Cleanliness and the overall preparation of the breakfast have also been areas of concern for some guests.

Despite the mixed reviews, many find the breakfast adequate and sufficient, appreciating the effort to provide a decent start to their day with a variety of sweet and savory options.

Rooms
The rooms at Domus Hotel elicit a mix of sentiments from guests. A consistent highlight is the cleanliness of the accommodations with many reviews noting that the rooms were kept clean. Some guests also found the rooms spacious enough with certain rooms offering large balconies that add to the appeal. Another positive point is the comfort of the beds, which provided a good night's sleep for many visitors.

However, there are several drawbacks frequently mentioned. Many guests have pointed out that the hotel and its furnishings are quite outdated with some describing the room décor as reminiscent of the 1970s or even the 1800s. The amenities and bathroom fittings are old and some rooms are reported to have a persistent smell of tobacco. Noise appears to be an issue too, as several guests commented on the lack of soundproofing in the doors and walls.

Room size varied with some guests finding their accommodations spacious, while others described them as very small or even tiny. Bathrooms also received mixed feedback with some being described as large and others as small and cramped.

Despite these issues, the overall cleanliness and the presence of balconies in some rooms were key positive aspects that stood out to guests staying at Domus Hotel.

Beds
Guests at Domus Hotel have shared a variety of opinions about the beds in their rooms. While a few guests found the beds to be comfortable, queen-sized and clean, the majority of the feedback points towards negative experiences. Many reviewers frequently mentioned that the beds were hard, old and very uncomfortable. A predominant issue seems to be with the firmness of the mattresses, which many guests did not find to their liking. Despite some isolated positive remarks, the general consensus indicates that the beds could benefit from significant improvements to enhance guest comfort.

Cleanliness
Domus Hotel has garnered praise for its cleanliness with many guests describing their experiences as very clean and impeccable. The rooms are frequently mentioned as clean, tidy and cozy, contributing to the overall positive feedback regarding hygiene. Guests have also appreciated the convenience of a clean bathroom.

However, repeated mentions of the room being old or outdated suggest that the interior might need some refurbishment. Instances of dust, mold and occasional dirty fixtures like sinks and showers have been noted by some visitors. There were also some issues with dirty sheets and stained blankets.

Despite these concerns, the hotel maintains a generally clean and tidy environment with many rooms also featuring large balconies. Overall, while the cleanliness of the rooms is commendable, addressing the issues of outdated decor and occasional lapses in hygiene could further enhance the guests' experience.

Staff
At Domus Hotel, the warmth and kindness of the staff stand out remarkably. Guests consistently mention the friendliness and welcoming nature of the employees, highlighting the reception and overall hospitality. The manager, along with the rest of the team, is praised for being very nice, kind and helpful, ensuring a pleasant experience for visitors. The flexibility offered by the hotel staff adds to the convenience of the stay. English-speaking guests particularly appreciate the helpful director who communicates effectively in English. Instances of cheerful and understanding service from the ownership and key personnel like Salvatore make the stay inviting and comfortable. Although there was a minor issue with maintaining silence, the positive demeanor of the staff generally left a strong and favorable impression.

Wi-Fi
Domus Hotel's WiFi performance receives mixed reviews from guests. Many visitors highlight the benefit of a fast Wi-Fi connection, indicating that in several instances the service meets expectations for speed and reliability. Phrases like "fast wi-fi connection" and "good internet" suggest that, when operational, the internet service can be a strong point of the hotel experience.

However, a significant number of reviews report issues with connectivity. Unfortunately, some guests repeatedly mention that the WiFi did not work at all during their stay and others note that when it did work, the connection was very slow or weak, especially at night. These recurring problems with the WiFi service can be a notable drawback for those relying on steady internet access.

Given these varied experiences, potential guests might encounter either satisfactory or frustrating WiFi service during their stay at Domus Hotel.


No, Domus Hotel doesn't have any pool.

No, a spa isn't available at Domus Hotel.

Yes, Domus Hotel welcomes dogs.

Yes, parking facilities are available at Domus Hotel.

No, Domus Hotel doesn't have a gym.

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