Helnan Mamoura Hotel & Events Center
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Summary of reviewsHelnan Mamoura Hotel & Events Center, situated in the tranquil Al-Maamoura area of Alexandria, offers a peaceful retreat with its excellent location just a short walk from the beach. Visitors appreciate the serene, clean and safe environment, complemented by friendly locals and convenient access to nearby cafes and restaurants. The newer hotel's comfort, cleanliness and helpful staff make it an ideal choice for a quiet and scenic escape.
Breakfast at the hotel is often praised for its variety and quality, featuring standout items like excellent pancakes and fresh juices. Though some guests feel the breakfast menu could use more diversity and consider it somewhat expensive, the overall feedback leans positive, highlighting a rich and satisfying morning meal.
Dinner experiences are mixed, but the restaurant is valued for its courteous and friendly staff with notable mentions of great food and good value for money. Some guests note a lack of menu variation and occasional issues with food quality or presentation. Despite these points, the dining experience remains pleasant for many.
Rooms are frequently described as clean and well-maintained with modern furnishings and comfortable accommodations. Guests enjoy the professional housekeeping and the nice views from certain rooms. While there are occasional reports of minor issues like smoke smells or inconsistent pillow comfort, the overall accommodation experience is positive, characterized by cleanliness and a warm ambiance.
The hotel's cleanliness and vibrant surroundings are a standout feature with guests frequently commending the spotless condition of the rooms and facilities. The staff's friendliness, helpfulness and respectful service greatly enhance the overall guest experience with many individuals receiving special recognition.
The swimming pool and private beach receive high marks for their cleanliness and beauty, providing a serene and picturesque setting for relaxation. Although the pool's heating is sometimes noted as inconsistent and the beach snack options limited, the overall pool and beach experience is delightful.
Parking at the hotel, while widely available, comes with an additional fee and the need for some improvements in organization and housekeeping. Nonetheless, the convenience of having parking spaces is appreciated by guests.
Helnan Mamoura Hotel & Events Center is regarded as particularly family-friendly, offering a secure and enjoyable environment for children. The facilities, including the pool, are considered safe and suitable for families, making it an excellent choice for family vacations.
In summary, Helnan Mamoura Hotel & Events Center provides a serene and comfortable stay with a strong emphasis on cleanliness and friendly service, making it a highly recommended option for travelers seeking a peaceful retreat in Alexandria.
Categories
Breakfast at the hotel is often praised for its variety and quality, featuring standout items like excellent pancakes and fresh juices. Though some guests feel the breakfast menu could use more diversity and consider it somewhat expensive, the overall feedback leans positive, highlighting a rich and satisfying morning meal.
Dinner experiences are mixed, but the restaurant is valued for its courteous and friendly staff with notable mentions of great food and good value for money. Some guests note a lack of menu variation and occasional issues with food quality or presentation. Despite these points, the dining experience remains pleasant for many.
Rooms are frequently described as clean and well-maintained with modern furnishings and comfortable accommodations. Guests enjoy the professional housekeeping and the nice views from certain rooms. While there are occasional reports of minor issues like smoke smells or inconsistent pillow comfort, the overall accommodation experience is positive, characterized by cleanliness and a warm ambiance.
The hotel's cleanliness and vibrant surroundings are a standout feature with guests frequently commending the spotless condition of the rooms and facilities. The staff's friendliness, helpfulness and respectful service greatly enhance the overall guest experience with many individuals receiving special recognition.
The swimming pool and private beach receive high marks for their cleanliness and beauty, providing a serene and picturesque setting for relaxation. Although the pool's heating is sometimes noted as inconsistent and the beach snack options limited, the overall pool and beach experience is delightful.
Parking at the hotel, while widely available, comes with an additional fee and the need for some improvements in organization and housekeeping. Nonetheless, the convenience of having parking spaces is appreciated by guests.
Helnan Mamoura Hotel & Events Center is regarded as particularly family-friendly, offering a secure and enjoyable environment for children. The facilities, including the pool, are considered safe and suitable for families, making it an excellent choice for family vacations.
In summary, Helnan Mamoura Hotel & Events Center provides a serene and comfortable stay with a strong emphasis on cleanliness and friendly service, making it a highly recommended option for travelers seeking a peaceful retreat in Alexandria.
Luxury Hotel
This 5-star hotel is supremely located on Mamoura Beach, offering a private beach area, a spa and wellness center, and a seasonal outdoor swimming pool. It is a new property, opened in June 2022, ensuring modern facilities.
Hotel for Honeymoon
Located on Mamoura Beach, this hotel offers a beachfront location and event facilities. It provides a comfortable stay with access to various amenities, suitable for a relaxed honeymoon.
Hotel with Spa
This hotel provides accommodations with a private beach area. The hotel features a terrace and a restaurant. The spa offers various treatments.
Family Friendly Hotel
Located near Al Mamourah Beach, this hotel likely offers family-friendly amenities and event facilities, making it suitable for both leisure and special occasions.
Romantic Hotel
Offers a spa, swimming pool and gym, providing opportunities for relaxation and recreation. Provides a comfortable stay with various amenities. The hotel's facilities cater to couples seeking a relaxing and enjoyable experience.
Hotel with Swimming Pool
This hotel provides access to a private beach area and features a seasonal outdoor swimming pool. Guests can also enjoy the sauna and on-site restaurant.
Heated Pool Outdoor Pool
Business Hotel
This hotel & events center provides facilities for hosting events, making it suitable for business travelers. It provides services and amenities to support meetings and gatherings.
Hotel with Parking
This hotel offers parking and is located near Al Mamourah Beach. Its event center and proximity to the beach make it suitable for both leisure and business travelers with vehicles.
Hotel with Gym
The Helnan Mamoura Hotel & Events Center is listed as having a fitness center. It offers facilities for guests to exercise and stay active.
5-Star Hotel
This hotel offers luxurious accommodation and comprehensive facilities, including an events center. It caters to both leisure and business travelers, providing high-quality service and comfort.
Hotel with Outdoor Pool
This hotel offers an outdoor pool. It is located on Mamoura Beach, providing guests with a relaxing beachfront experience.
Hotel with Heated Pool
Guest Reviews
Nestled in the tranquil Al-Maamoura area on the eastern side of Alexandria, Helnan Mamoura Hotel & Events Center offers a peaceful retreat away from the city noise. The hotel's excellent location, just a short stroll from the beach, provides guests with stunning views and a serene atmosphere perfect for those seeking comfort and relaxation. The surroundings are clean and safe with friendly locals and easy access to nearby cafes, markets and restaurants specializing in fish and falafel.
The hotel's proximity to the beach, about a 2-3 minute walk, is a recurring highlight among guests. Additionally, the location offers a sense of privacy and quiet, set within a gated community that enhances security. Though a bit removed from the bustling city center of Alexandria, the serene and beautiful environment more than compensates for the distance, making it an ideal location for a peaceful getaway. The newer establishment ensures cleanliness and comfort, complemented by helpful and welcoming staff. While the private beach requires a brief walk, the overall setting of the hotel is characterized by its calm and beautiful location, making it a favored choice for travelers seeking a quiet and scenic escape.
Helnan Mamoura Hotel & Events Center offers a breakfast experience that has received varied feedback from its guests. Many reviews highlight the breakfast as excellent, noting a good variety of options and high-quality food, including fresh and natural juices. Positive remarks indicate that the breakfast is tasty with standout mentions of excellent pancakes. Guests appreciate the variety and quality, calling the breakfast rich and more than sufficient.
However, criticisms revolve around the repetitive nature of the menu with some guests noting that the same dishes are served daily. Others feel that certain items could be fresher and the overall selection more diverse. Additionally, several reviews mention the breakfast as being expensive and there are mixed opinions about its value for money.
In summary, while the breakfast at Helnan Mamoura Hotel & Events Center garners praise for its quality and variety, there are areas that require improvement, especially in terms of menu diversity and cost.
The dinner experience at Helnan Mamoura Hotel & Events Center has received mixed reviews from guests. On the positive side, the restaurant offers excellent value for money with some guests appreciating the great food served. The staff is praised for being lovely, friendly and polite, contributing to an overall pleasant dining experience.
However, many guests feel the dinner menu is quite limited and lacks variation with some dishes being repetitive almost every day. There are concerns about the quality and presentation of the food with reports of cold dishes and instances of stomach discomfort. Additionally, there is no open buffet for dinner and the organization within the restaurant could be improved. Despite these issues, the lunch and dinner menu, though restricted, manages to satisfy some diners.
The rooms at Helnan Mamoura Hotel & Events Center receive varied feedback from guests. Many visitors praise the rooms for being clean, describing the cleanliness as excellent and highlighting the professionalism of the housekeeping team. Several reviewers mention that the rooms are well-equipped, newly renovated and comfortable. Despite these positives, there are some mixed opinions about the room sizes with some describing them as spacious and others as small or medium-sized.
The decor and furnishings are considered modern and comfortable by many, contributing to a pleasant stay. Guests appreciate the nice views from certain rooms, especially those overlooking the pool and the sea, although not all rooms have views that match promotional photos. The beds in some rooms draw mixed reviews with a few finding the king-sized beds smaller than expected and the pillows uncomfortable.
Some issues are noted, including rooms that smell like smoke, dirty floors and occasional cleanliness lapses like gnats or stains on the furniture. Despite these drawbacks, the overall impression of the rooms leans positive with many guests finding them nice, warm and well-maintained. Overall, the accommodation at this hotel is described as clean, comfortable and mostly satisfying, albeit with some occasional shortcomings that need addressing.
The Helnan Mamoura Hotel & Events Center generally receives positive feedback regarding the cleanliness and comfort of its beds. Many guests have found the beds to be very comfortable, noting particularly comfortable pillows and nice, queen-size options. The cleanliness of the rooms and beds is frequently highlighted, suggesting a consistent standard of hygiene. Some guests did encounter issues such as being placed in rooms with twin beds instead of the expected queen-size options or finding the beds a bit too small. A few reviews also mentioned that beds weren't always changed as frequently as desired and highlighted some discomfort. Despite these occasional concerns, the hotel's bedding overall contributes to a good experience with many visitors appreciating the large, comfortable beds and the cleanliness of the rooms.
Nestled in a great location, the Helnan Mamoura Hotel & Events Center is renowned for its outstanding cleanliness and vibrant surroundings. Guests frequently highlight the hotel and rooms as being not just clean but spotlessly clean, maintaining a high standard that is beautifully managed. Clean and comfortable rooms, combined with elegant, well-organized facilities, offer a luxury experience. The hotel’s new and clean infrastructure is frequently praised with guests noting the orderly and stylish ambiance. The staff also adds to the positive experience, being notably friendly and respectful. Though the hallways might occasionally need more attention, the overall level of cleanliness remains impressive with many guests describing it as excellent and even indescribably high. The hotel’s peaceful environment, beautiful swimming pool and excellent value for money make it a highly recommended stay for those seeking both comfort and cleanliness.
The staff at Helnan Mamoura Hotel & Events Center consistently receive high praise for their friendliness, helpfulness and professionalism. Guests reported interactions with the team as polite and courteous, always accompanied by a welcoming smile. The reception team, in particular, stood out as excellent and professional with many highlighting individual employees for their exceptional service. Housekeeping and cleaning staff were noted for their thorough standards, ensuring a spotless and comfortable stay.
Special mentions were given to staff members like Miss Radwa, Miss Aya and Mr. Ayman, who were particularly helpful and respectful. The hospitality shown by the staff extends to all areas of the hotel, from the beach and swimming pool to the restaurant, making the overall service remarkable. Guests appreciated the high level of professionalism and the organized approach of the employees, contributing to an overall positive and pleasant experience at the hotel.
While there were minor complaints about responsiveness and some instances of unprofessional behavior, these were exceptions rather than the rule. Overall, the staff at Helnan Mamoura Hotel & Events Center are described as respectful, kind and dedicated to providing exceptional service, ensuring guests feel welcomed and well-cared for during their stay.
Helnan Mamoura Hotel & Events Center boasts an impressive and immaculate swimming pool that has received praise for its beauty and cleanliness. The pool overlooks a splendid view, providing guests with a serene and picturesque environment to relax in. The heated pool offered a warm and comfortable experience, although some guests noted that it wasn't always heated to their preference.
The pool area is reported to be superb with enough amenities to ensure a delightful stay. Families noted that while there’s no specific kids' pool, the existing pool is still excellent and enjoyable for children. There's also a beautiful private beach accessible from the hotel, although it lacks restroom facilities and some found the snack options limited.
Overall, the pool and beach create a delightful combination for relaxation, enhanced by the cleanliness and maintenance standards upheld throughout the hotel. The helpful staff add to the positive experience around the pool and beach areas, ensuring guests have a pleasant and hassle-free stay.
The Helnan Mamoura Hotel & Events Center offers parking facilities that guests found to be consistently available. However, it's important to budget for an additional payment per car as entry to the area incurs a fee. While the parking area does have designated slots, guests noted the presence of many columns and the fact that some spots are unmarked. A few ongoing construction works and contractors present in the parking area were mentioned, along with a general comment on the need for better housekeeping in that space. Despite these factors, the availability of parking remains a convenience for guests.
Helnan Mamoura Hotel & Events Center consistently receives positive feedback for its family-friendly atmosphere. The hotel is described as a great option for families with multiple reviews highlighting how suitable it is for children. Parents can feel secure knowing that the facilities, particularly the pool, are safe for kids. The hotel ensures a safe and enjoyable environment where children can have a great time. It is particularly noted as being excellent for families, including those from Saudi Arabia, making it an ideal choice for those seeking a welcoming and secure stay for their family vacation.
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Location
The hotel's proximity to the beach, about a 2-3 minute walk, is a recurring highlight among guests. Additionally, the location offers a sense of privacy and quiet, set within a gated community that enhances security. Though a bit removed from the bustling city center of Alexandria, the serene and beautiful environment more than compensates for the distance, making it an ideal location for a peaceful getaway. The newer establishment ensures cleanliness and comfort, complemented by helpful and welcoming staff. While the private beach requires a brief walk, the overall setting of the hotel is characterized by its calm and beautiful location, making it a favored choice for travelers seeking a quiet and scenic escape.
Breakfast
However, criticisms revolve around the repetitive nature of the menu with some guests noting that the same dishes are served daily. Others feel that certain items could be fresher and the overall selection more diverse. Additionally, several reviews mention the breakfast as being expensive and there are mixed opinions about its value for money.
In summary, while the breakfast at Helnan Mamoura Hotel & Events Center garners praise for its quality and variety, there are areas that require improvement, especially in terms of menu diversity and cost.
Dinner
However, many guests feel the dinner menu is quite limited and lacks variation with some dishes being repetitive almost every day. There are concerns about the quality and presentation of the food with reports of cold dishes and instances of stomach discomfort. Additionally, there is no open buffet for dinner and the organization within the restaurant could be improved. Despite these issues, the lunch and dinner menu, though restricted, manages to satisfy some diners.
Rooms
The decor and furnishings are considered modern and comfortable by many, contributing to a pleasant stay. Guests appreciate the nice views from certain rooms, especially those overlooking the pool and the sea, although not all rooms have views that match promotional photos. The beds in some rooms draw mixed reviews with a few finding the king-sized beds smaller than expected and the pillows uncomfortable.
Some issues are noted, including rooms that smell like smoke, dirty floors and occasional cleanliness lapses like gnats or stains on the furniture. Despite these drawbacks, the overall impression of the rooms leans positive with many guests finding them nice, warm and well-maintained. Overall, the accommodation at this hotel is described as clean, comfortable and mostly satisfying, albeit with some occasional shortcomings that need addressing.
Beds
Cleanliness
Staff
Special mentions were given to staff members like Miss Radwa, Miss Aya and Mr. Ayman, who were particularly helpful and respectful. The hospitality shown by the staff extends to all areas of the hotel, from the beach and swimming pool to the restaurant, making the overall service remarkable. Guests appreciated the high level of professionalism and the organized approach of the employees, contributing to an overall positive and pleasant experience at the hotel.
While there were minor complaints about responsiveness and some instances of unprofessional behavior, these were exceptions rather than the rule. Overall, the staff at Helnan Mamoura Hotel & Events Center are described as respectful, kind and dedicated to providing exceptional service, ensuring guests feel welcomed and well-cared for during their stay.
Pool
The pool area is reported to be superb with enough amenities to ensure a delightful stay. Families noted that while there’s no specific kids' pool, the existing pool is still excellent and enjoyable for children. There's also a beautiful private beach accessible from the hotel, although it lacks restroom facilities and some found the snack options limited.
Overall, the pool and beach create a delightful combination for relaxation, enhanced by the cleanliness and maintenance standards upheld throughout the hotel. The helpful staff add to the positive experience around the pool and beach areas, ensuring guests have a pleasant and hassle-free stay.
Parking
Family
Yes, Helnan Mamoura Hotel & Events Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Helnan Mamoura Hotel & Events Center.
No, Helnan Mamoura Hotel & Events Center doesn't allow dogs.
Yes, parking facilities are available at Helnan Mamoura Hotel & Events Center.
Yes, Helnan Mamoura Hotel & Events Center has a gym.
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