Hyat WATERFALLS
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Summary of reviewsHyat Waterfalls enjoys a prime location along the Corniche by the sea, making it a desirable destination in Alexandria. Guests often praise its stunning ocean views and easy access to attractions, restaurants, and cafes, complementing the modern design and new furnishings of the property. The hotel's staff standout for their friendliness and professionalism, contributing significantly to the overall positive guest experience. Free parking further enhances the convenience for those seeking a stress-free city break.
The hotel offers renovated rooms that often impress guests with their cleanliness and breathtaking sea views, particularly recommended for those seeking a tranquil escape. However, room size and amenities receive mixed reviews; while some rooms are spacious and well-equipped, others are criticized for being small and lacking essential items. Despite the modern furniture and attractive views from many suites, concerns about cleanliness inconsistencies and inadequate bathroom facilities persist.
The breakfast experience is somewhat patchy, with guests appreciating the filling breakfast option despite the absence of an on-site restaurant and occasional dissatisfaction with its quality. This area may benefit from enhancements to match the picturesque location surrounding the hotel.
Hyat Waterfalls' internet service is inconsistent, with some areas offering strong connectivity and others facing persistent issues. This suggests room for improvement in providing reliable Wi-Fi throughout the hotel. Despite concerns, the beds are generally clean, although some guests find the quality of mattresses and bed sheets wanting, highlighting the need for updates to enhance comfort.
Overall, the hotel is noted for its excellent location, friendly staff, and the potential for memorable ocean views from many rooms. Enhancements in consistency regarding breakfast, room amenities, cleanliness, and Wi-Fi would further solidify its reputation as a desirable destination for those visiting Alexandria.
The hotel offers renovated rooms that often impress guests with their cleanliness and breathtaking sea views, particularly recommended for those seeking a tranquil escape. However, room size and amenities receive mixed reviews; while some rooms are spacious and well-equipped, others are criticized for being small and lacking essential items. Despite the modern furniture and attractive views from many suites, concerns about cleanliness inconsistencies and inadequate bathroom facilities persist.
The breakfast experience is somewhat patchy, with guests appreciating the filling breakfast option despite the absence of an on-site restaurant and occasional dissatisfaction with its quality. This area may benefit from enhancements to match the picturesque location surrounding the hotel.
Hyat Waterfalls' internet service is inconsistent, with some areas offering strong connectivity and others facing persistent issues. This suggests room for improvement in providing reliable Wi-Fi throughout the hotel. Despite concerns, the beds are generally clean, although some guests find the quality of mattresses and bed sheets wanting, highlighting the need for updates to enhance comfort.
Overall, the hotel is noted for its excellent location, friendly staff, and the potential for memorable ocean views from many rooms. Enhancements in consistency regarding breakfast, room amenities, cleanliness, and Wi-Fi would further solidify its reputation as a desirable destination for those visiting Alexandria.
4-Star Hotel
This hotel provides essential amenities for a comfortable stay. Its location in Alexandria allows for easy access to local attractions.
Small Hotel
Guest Reviews
Hyat Waterfalls boasts an enviable location that's exceptionally well-received by its guests. Nestled conveniently by the sea, the hotel provides stunning ocean views and an easy access to the beach, making it an ideal spot for those seeking a coastal retreat. It's situated on the vibrant Corniche, within close proximity to cafes, restaurants, and key attractions, ensuring that visitors have everything they need at their fingertips. The modern design of the property complements its prime position, offering guests a clean and comfortable stay with new furniture and well-maintained rooms. The hotel staff are frequently praised for their friendliness and professionalism, enhancing the overall guest experience. Free parking adds to the convenience, allowing for stress-free exploration of the area. Perfect for short stays or city breaks, Hyat Waterfalls exceeds expectations with both its remarkable setting and commendable service.
At Hyat Waterfalls, the breakfast experience appears to be a mixed bag for guests. While some reviewers highlight the convenience of having a super filling breakfast included in their accommodation, others express dissatisfaction with the quality and availability of breakfast services. The lack of an on-site restaurant seems to be a notable concern, as guests often have to order breakfast separately, which can detract from the overall experience. Nonetheless, the option of a breakfast offered for a nominal fee might be acceptable for some in a four-star setting, even if its quality does not always meet expectations. Despite the picturesque location of the hotel, breakfast services might need improvement to enhance the guest experience.
Hyat Waterfalls offers a mix of experiences when it comes to its room accommodations. Despite being housed in an older building, the rooms and suites have been renovated, lending them a fresh and clean feel. Guests appreciate the breathtaking sea views from many rooms, which truly enhance the stay. Furthermore, the junior rooms are noted for being clean, comfortable, and equipped with modern basics like a big TV screen connected to the internet. Free parking is an added convenience for those traveling by car.
While some rooms are perfectly spacious and beautifully decorated with a psychologically comforting ambiance, others have faced criticism for their size—being described as small or even tiny. In particular, the bathrooms are often tight, with limited shower space. There have been reports of rooms that fall short of expectations in terms of amenities, such as the lack of wardrobes, dressers, or a reliable AC system.
For those drawn by the allure of the nearby ocean, rooms with sea views are highly recommended as the vistas are described as more than wonderful. However, not all rooms offer this advantage, with some city views being less than desirable. Overall, Hyat Waterfalls leaves a varied impression—offering some standout features such as cleanliness, stunning views, and comfort, yet facing challenges with room size and amenities.
Guests at Hyat Waterfalls have had mixed experiences with the beds provided by the hotel. On the positive side, some visitors appreciated the comfort of a king-size bed, highlighting it alongside modern amenities such as a large screen with Netflix. The hotel maintains clean beds, which guests found to be a nice feature. Additionally, some guests benefited from attentive staff who offered early check-in when rooms were available, complementing the comfortable beds.
However, there are criticisms regarding the bed quality and comfort. The mattresses have been described as low quality, old, and unstable, leading to discomfort. There are notable concerns about ill-fitting bedsheets and the absence of covers for mattresses, pillows, and duvets, which some guests found unsatisfactory. The firmness of pillows has also been a point of contention. These factors contribute to a varying experience, raising the importance of considering bed comfort alongside the overall service at the hotel.
Hyat Waterfalls has received mixed feedback regarding its cleanliness, with some guests commending its overall hygiene, noting that the rooms are clean, tidy, and well-maintained with modern furniture. Guests particularly praised the comforting cleanliness of rooms and the pleasant aroma that greeted them at check-in. The sea view suites were highlighted as ideal, offering not only cleanliness but also a beautiful setting. Cleanliness and good service have been mentioned as consistent positives, with rooms being well-organized and suitable for short stays.
However, there are significant discrepancies, as other guests reported serious issues with room and bathroom conditions. Instances of dirty linen, stained pillow covers, and poor bathroom facilities have been pointed out. Complaints about the lack of basic amenities like towels, closet space, and proper lighting were also frequent, raising concerns about the hotel's maintenance. The absence of toiletries and a cleaning standard that sometimes did not meet guests' expectations stood out as repeat criticisms. The unavailability of staff to address these concerns immediately and a general discontent with the accommodation quality versus the promotional images were notable negatives among reviews. Despite the polite and helpful staff, the inconsistency in cleanliness and maintenance levels has led to a polarized guest experience.
Hyat Waterfalls has earned a reputation for its commendable service, largely thanks to its staff. Guests frequently highlight the friendliness and helpful nature of the team, making the stay both welcoming and comfortable. The experience is often marked by a quick and efficient check-in and check-out process, facilitated by the accommodating receptionist who consistently receives positive mentions for professionalism and readiness to assist.
The hotel’s security personnel, described as friendly and approachable, also contribute to the overall warm atmosphere. Many guests appreciate the staff's ability to handle booking amendments without hassles, demonstrating a commitment to guest satisfaction. Moreover, particular attention is given to the cooperative nature of the management, with individuals like Mr. Adel receiving acknowledgment for their efforts.
While the majority of reviews commend the staff's attentiveness and polite demeanor, there are occasional mentions of inconsistency in service quality, with some guests encountering unpolished interactions. Nonetheless, the general consensus is that the employees are cheerful, helpful, and integral to making Hyat Waterfalls a desirable destination in Alexandria.
The hotel offers excellent value, characterized by its convenient location and dedicated staff who often go above and beyond to ensure a pleasant stay, whether it involves assisting with travel arrangements or resolving concerns effectively.
Hyat Waterfalls hotel offers a mixed experience when it comes to its Wi-Fi services. Some guests have appreciated the internet speeds as amazing, highlighting moments when the connection worked well, although occasionally disconnecting. While specific areas like the fourth floor have received positive feedback for better connectivity, others such as the fifth floor have not been as fortunate, facing significant issues. The mobile network is noted as almost non-existent, indicating reliance on the hotel’s Wi-Fi is essential for connectivity. Despite assurances from the hotel about a good connection, many guests have experienced weak signals, slow speeds, and an overall unreliable internet service across various rooms. The inconsistency in Wi-Fi quality suggests a need for improvement to consistently meet guests' expectations, particularly in ensuring privacy and reliability are maintained.
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Location
Breakfast
Rooms
While some rooms are perfectly spacious and beautifully decorated with a psychologically comforting ambiance, others have faced criticism for their size—being described as small or even tiny. In particular, the bathrooms are often tight, with limited shower space. There have been reports of rooms that fall short of expectations in terms of amenities, such as the lack of wardrobes, dressers, or a reliable AC system.
For those drawn by the allure of the nearby ocean, rooms with sea views are highly recommended as the vistas are described as more than wonderful. However, not all rooms offer this advantage, with some city views being less than desirable. Overall, Hyat Waterfalls leaves a varied impression—offering some standout features such as cleanliness, stunning views, and comfort, yet facing challenges with room size and amenities.
Beds
However, there are criticisms regarding the bed quality and comfort. The mattresses have been described as low quality, old, and unstable, leading to discomfort. There are notable concerns about ill-fitting bedsheets and the absence of covers for mattresses, pillows, and duvets, which some guests found unsatisfactory. The firmness of pillows has also been a point of contention. These factors contribute to a varying experience, raising the importance of considering bed comfort alongside the overall service at the hotel.
Cleanliness
However, there are significant discrepancies, as other guests reported serious issues with room and bathroom conditions. Instances of dirty linen, stained pillow covers, and poor bathroom facilities have been pointed out. Complaints about the lack of basic amenities like towels, closet space, and proper lighting were also frequent, raising concerns about the hotel's maintenance. The absence of toiletries and a cleaning standard that sometimes did not meet guests' expectations stood out as repeat criticisms. The unavailability of staff to address these concerns immediately and a general discontent with the accommodation quality versus the promotional images were notable negatives among reviews. Despite the polite and helpful staff, the inconsistency in cleanliness and maintenance levels has led to a polarized guest experience.
Staff
The hotel’s security personnel, described as friendly and approachable, also contribute to the overall warm atmosphere. Many guests appreciate the staff's ability to handle booking amendments without hassles, demonstrating a commitment to guest satisfaction. Moreover, particular attention is given to the cooperative nature of the management, with individuals like Mr. Adel receiving acknowledgment for their efforts.
While the majority of reviews commend the staff's attentiveness and polite demeanor, there are occasional mentions of inconsistency in service quality, with some guests encountering unpolished interactions. Nonetheless, the general consensus is that the employees are cheerful, helpful, and integral to making Hyat Waterfalls a desirable destination in Alexandria.
The hotel offers excellent value, characterized by its convenient location and dedicated staff who often go above and beyond to ensure a pleasant stay, whether it involves assisting with travel arrangements or resolving concerns effectively.
Wi-Fi
No, Hyat WATERFALLS doesn't have any pool.
No, a spa isn't available at Hyat WATERFALLS.
No, Hyat WATERFALLS doesn't allow dogs.
No, parking facilities aren't available at Hyat WATERFALLS.
No, Hyat WATERFALLS doesn't have a gym.
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