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Summary of reviewsHotel Balneario Alhama de Aragón provides a balanced mix of peaceful retreat and natural beauty, making it an appealing choice for visitors seeking relaxation and adventure. The hotel's location is widely praised for its tranquility, picturesque environment and proximity to the historic Monasterio de Piedra and nearby hiking trails. Its central position within a quiet village allows guests to enjoy local bars and restaurants while maintaining a serene atmosphere.
Guests often commend the hotel for its spacious, comfortable rooms, excellent service from the friendly and helpful staff and the scenic views from the rooms and terrace areas. The hotel’s garden, pool area and terrace also contribute to the relaxing ambiance. The overall cleanliness is positively noted with rooms often described as clean, bright and well-maintained.
The breakfast buffet, offering a varied range of options such as fruits, pastries and cold cuts, is generally well-received, enhancing the overall pleasant atmosphere of the hotel. The dinner experience is somewhat mixed but still has admirers for its quality and taste, despite concerns over repetitiveness and value for money.
The spa facilities at the hotel are highly praised for their relaxing environment, cleanliness and quality treatments, although occasional overcrowding and limited access to certain amenities are noted. The outdoor and thermal pools are appreciated for their warm and relaxing water, though some guests report issues like flies, maintenance needs and strict access controls.
Families find the hotel accommodating with a cozy atmosphere, family-friendly activities and attentive staff adding to the overall experience. However, some issues with overcrowding in certain areas and room arrangements are mentioned.
Despite some minor drawbacks such as inconsistent wifi service, mixed reviews on room size and amenities and occasional maintenance issues, Hotel Balneario Alhama de Aragón manages to deliver a satisfying experience through its natural beauty, comfortable accommodations and overall welcoming ambiance, making it a favorable choice for a relaxing getaway or a strategic stopover. Show more
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Hotel with Spa
The hotel is known for its spa, offering treatments with thermal waters. It is well-regarded by both couples and families.
Romantic Hotel
Offering thermal baths and wellness treatments, this hotel provides a relaxing and romantic escape. Its historic setting and focus on well-being make it an ideal destination for couples seeking tranquility.
Hotel with Swimming Pool
The hotel is a spa and has a swimming pool. It is designed for therapeutic and recreational experiences.
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Located in Alhama de Aragón, this hotel provides guests with free Wi-Fi. As a Balneario (spa hotel), it may also offer additional amenities like a spa and wellness center, enhancing the overall stay.
Hotel with Parking
This hotel offers parking for guests, with the added benefit of being a spa resort. This provides relaxation and ease of access for those traveling by car.
EV charging stations
Hotel with Gym
This hotel combines spa treatments with fitness, offering a gym and wellness area for a complete health and relaxation experience.
Hotel with EV Charging Stations
Hotel Balneario Alhama de Aragón has multiple electric vehicle charging points available. This hotel is located in Alhama de Aragón.
Hotel with Outdoor Pool
This hotel excels with its balneario (spa) and outdoor pool, offering a focus on health and relaxation. The spa facilities and pool provide a comprehensive wellness experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Room Types
Single Room with Spa AccessIncludes access to the active thermal pool. A time for using the pool must be reserved upon arrival.
Bathrobe not included in the room.
Twin Room with Spa AccessIncludes access to the active thermal pool. A time for using the pool must be reserved upon arrival.
Bathrobe not included in the room.
Guest Reviews
7.8
Good
Location
Hotel Balneario Alhama de Aragón is ideally situated for those looking to enjoy a peaceful retreat surrounded by natural beauty. The hotel's setting is often lauded for its tranquility and picturesque environment, perfect for relaxation and unwinding. Guests frequently praise its proximity to the Monasterio de Piedra, making it an excellent base for those planning to explore this historic site or enjoy nearby hiking trails.
The hotel's location within a charming and quiet village further enhances its appeal, offering a range of local bars and restaurants for visitors to enjoy. Despite its central position in town, the hotel manages to maintain a quiet and serene atmosphere, providing a restful escape from bustling city life. Some guests note the convenience of its position halfway between Madrid and Zaragoza, highlighting it as a strategic stopover for travelers.
While the location is generally celebrated, a few mentions of minor inconveniences, such as the proximity to train tracks and variations in room location, suggest that some aspects might affect the overall experience. Nevertheless, the beautiful surroundings, excellent service from the staff and comfortable facilities generally ensure a positive stay.
The hotel's garden, pool area and terrace are particularly noted for their relaxing ambiance and the views from the rooms often receive positive mentions. Overall, Hotel Balneario Alhama de Aragón's location combines natural beauty, convenience and tranquility, making it a favorable choice for visitors seeking both relaxation and adventure.
Breakfast
Hotel Balneario Alhama de Aragón boasts a breakfast service that, overall, leaves a mixed impression among its guests. The more positive reviews highlight the extensive and varied breakfast buffet, which includes a wide range of options such as fruits, pastries and cold cuts. Many reviewers describe the buffet as very good, excellent and complete, often praising its richness and variety. The breakfast is frequently mentioned alongside the excellent room conditions and the overall pleasant atmosphere of the hotel, enhancing the stay experience.
However, some guests feel the breakfast quality falls short of what is expected from a 4-star hotel. Criticisms include a lack of variety, the presence of industrial pastries and limited options for vegans. Specific complaints detail certain items as being of poor quality or not freshly made, such as juices and some baked goods. Additionally, issues such as cold food, insufficient replenishment during busy times and the same offerings every day were noted.
While the breakfast service is good and organized according to some, evidently leaving many guests satisfied, there are notable areas for improvement that could enhance the overall dining experience.
Dinner
The dinner experience at Hotel Balneario Alhama de Aragón receives mixed reviews from guests. Many appreciated the quality and taste of the food, describing dishes as delicious and the dining room service as excellent. The buffet, frequently mentioned, has both admirers for its variety and those who found it lacking in variation and quality. Some guests expressed disappointment over the repetitive nature of the dishes and the lack of ambiance during off-peak seasons like February.
Despite the positive comments on the excellent and good food quality, there were concerns about the dinner being expensive, especially considering drinks are not included and need to be paid for separately. The price for dinner seems to be a significant point of contention with several guests feeling that it does not match the quality and variety offered. Additionally, issues like cold food and a rather cafeteria-like dining experience were highlighted.
Overall, while some guests found the dinner buffet to be an excellent feature of their stay, others felt it fell short of expectations for a 4-star hotel both in terms of quality and value for money.
Rooms
Hotel Balneario Alhama de Aragón offers a mixed experience when it comes to room accommodations. Guests frequently praised the spaciousness of the rooms, highlighting their comfortable beds, modern bathrooms and cleanliness. Many noted that the rooms were quiet and well-maintained, providing a restful environment. The hotel’s scenic location and the beautiful views from some of the rooms also received positive feedback.
However, several reviews mentioned issues such as some rooms being notably small or having low ceilings. Temperature control in the rooms appeared to be a recurring problem with some rooms being too cold or having noisy air conditioning systems. There were also occasional complaints about the smell of tobacco, lack of proper ventilation and inadequate soundproofing. Some guests were disappointed with the absence of basic amenities like coffee machines or minibars, especially given the hotel's 4-star status.
Cleanliness was another concern for a few visitors with reports of unclean areas and residual smells that required airing out. Maintenance issues such as clogged drains, damaged bathroom furniture and non-functional room fridges were also noted. Despite these drawbacks, the rooms' general comfort and the quality of the beds were often mentioned positively.
Beds
Hotel Balneario Alhama de Aragón offers a mixed experience when it comes to its beds and bedding. Many guests consistently laud the comfort of the beds, highlighting features like very comfortable and super king beds and enjoying the comfortable rooms overall. Descriptions such as soft pillows and great beds are frequently mentioned, indicating that several visitors have had positive experiences with the bed quality.
However, the reviews also reveal some recurring issues. A significant number of guests have found the pillows to be uncomfortable, citing problems with them being either too high, too hard, too small or too thin and soft. There's also feedback that some mattresses felt worn out or very hard, leading to discomfort. Specific complaints include beds being broken with broken edges or being situated in rooms that did not match their booking preferences, such as arriving to find two double beds instead of a requested double bed.
In summary, while many guests appreciate the comfort of the beds at Hotel Balneario Alhama de Aragón, there is notable criticism about the state and comfort of the mattresses and pillows, suggesting that these elements could benefit from improvements or replacements.
Cleanliness
Hotel Balneario Alhama de Aragón has received mixed feedback regarding its cleanliness with many guests highlighting both positive and negative aspects. Numerous reviews emphasize that the hotel offers clean and well-maintained rooms, complete with fresh sheets, towels and bathrobes. The facilities are often described as bright and pleasant and the general cleanliness is praised. Guests frequently mention the friendly staff and the clean, comfortable environment, adding to the overall positive experience.
On the downside, several reviews point out issues with cleanliness in various areas. A significant number of guests found their rooms less clean than expected, observing cobwebs, dust and other cleanliness oversights. Outdoor areas such as the pool, garden and sunbeds have also been criticized for their lack of maintenance and cleanliness. Furthermore, specific complaints include dirty towels, bugs in the bathrooms and under-maintained pool areas.
While many appreciate the clean and organized rooms, there are consistent mentions of areas needing improvement, particularly in maintaining the standard of cleanliness throughout the hotel. Addressing these issues could enhance the overall guest experience and align with the positive comments on the hotel's ambiance and staff courtesy.
Staff
The staff at Hotel Balneario Alhama de Aragón is largely praised for their friendliness and helpfulness across various departments, including reception, dining and spa areas. Guests frequently highlight the attentive and kind nature of the employees with particular commendation for individuals like Luis Miguel from the pool bar and Ruth at the reception for their exceptional service. The professionalism and competence of the team are notable, contributing positively to the overall guest experience.
However, some reviews point out inconsistencies in service quality, especially within the reception area and the outside pool bar, where a few staff members were perceived as unfriendly or unhelpful. Despite these occasional shortcomings, most guests found the staff to be very pleasant and accommodating, ensuring a welcoming atmosphere throughout their stay. The overall impression is that while there are areas for improvement in staff consistency, the majority of interactions with the hotel's personnel are positive, contributing significantly to a satisfying visit.
Wi-Fi
Hotel Balneario Alhama de Aragón has received a mix of reviews regarding its wifi service. While some guests appreciated the relatively fast wifi and reasonable price overall, many others reported significant issues. Common complaints included rooms without any wifi signal, inconsistent service and the network failing to work properly on multiple days. It’s important to note that several guests were without wifi for prolonged periods, sometimes nearly a day. Overall, while the hotel offers some amenities at a good value, the wifi service remains a notable area for improvement.
Spa
Hotel Balneario Alhama de Aragón's spa offers diverse experiences, generally seen in a positive light by many visitors. Words like fantastic, wonderful and amazing were frequent, highlighting the relaxing environment, clean facilities and the quality of treatments. Guests appreciated the thermal pool and praised the modern, bright and clean facilities.
However, there were notable concerns. Some reviews mentioned that the spa was overcrowded at times, limiting the relaxing potential. Others noted that certain advertised amenities, like steam baths and saunas, were either missing or not functioning. Multiple feedbacks pointed to a basic setup with limited access and availability, where several treatments had to be booked and paid for separately.
In spite of the negatives, the overall sentiment towards the spa is mostly positive, lauding its value for money and the pleasant experience it provided, albeit sometimes impacted by overcrowding and limited access hours.
Gym
Hotel Balneario Alhama de Aragón offers a serene and peaceful environment, perfect for a relaxing getaway. Guests have highlighted the good quality of both the breakfast and the rooms, ensuring a comfortable and enjoyable stay. Free parking is an additional convenience that enhances the overall experience. While the hotel is praised for several aspects, it is noteworthy that there are no gym facilities available, a detail potential guests might want to consider. Additional signage could improve navigation around the premises. Overall, the hotel receives positive feedback for its ambiance, breakfast and accommodations.
Pool
Hotel Balneario Alhama de Aragón offers a variety of pool options, but guest experiences are mixed. Many guests appreciated the well-maintained outdoor pool area and garden and found the thermal pool large and enjoyable, particularly with its air and pressure jets. The pool water's super hot temperature was a highlight for some, making for a relaxing swim. Poolside amenities such as lounge chairs were appreciated, although sometimes scarce.
Despite these positives, several drawbacks were noted. The pools appeared smaller in reality than in the photographs, leading to some disappointment. The thermal pool's access is reportedly over-controlled with strict 45-minute time restrictions. Additionally, there were a number of complaints about the lack of certain amenities, such as saunas and contrast showers, which could have added to the spa experience.
The presence of flies in both the indoor and outdoor pools was a frequent issue mentioned by the guests. Moreover, the outdoor pool area was described as needing maintenance and cleanliness improvements. A lack of towel service and some operational pool jets further marked the spa's facilities as less than ideal for some visitors.
Overall, while the thermal and outdoor pools have their merits, there are areas where the hotel could improve to enhance the overall guest experience.
Parking
Hotel Balneario Alhama de Aragón offers a variety of parking options for guests, including several free parking lots with some spots available right at the entrance. This convenience is often highlighted by guests who appreciate the easy and nearby parking availability. Despite these positives, some guests have noted issues such as narrow spaces, scant signage and difficulties in finding parking during peak times. While the hotel also offers monitored private parking for a fee, incidents like unmonitored damages have been reported. Overall, while parking is generally ample and free, improvements in space width and signage could enhance the convenience.
Family
Hotel Balneario Alhama de Aragón presents a family-friendly environment that can cater to various preferences and age groups. Many guests appreciated the very comfortable and cozy atmosphere, noting that it is ideal for a family weekend stay. The breakfast and spa offerings are well-suited for families, contributing to an overall family-friendly experience.
The staff receives high praise for their friendliness and attentiveness, which adds to the welcoming ambiance of the hotel. The variety in the number of rooms available for families and the specific family-oriented touches like activities for children ensure an engaging stay for everyone.
However, it is noteworthy that some guests mentioned overcrowding issues, especially in the pool and resort areas. The comfort in family accommodations varied with some families experiencing issues with room arrangements and the state of provided baby cribs.
Despite these drawbacks, the hotel still manages to maintain a peaceful atmosphere, even when it is bustling with people. This balance makes it a quiet place to spend quality time with family amidst a busy setting.
4 Star
Hotel Balneario Alhama de Aragón struggles to meet the expectations associated with a four-star rating. Many guests have expressed disappointment in the overall quality of the facilities and services. Issues cited include the small size of the standard rooms and lack of room amenities such as coffee machines, toothbrushes and proper toiletry kits. Bathroom fixtures were often found to be poorly maintained with rusted bins and unclear shampoo and shower gel dispensers.
The hotel’s spa and thermal facilities, although advertised as a highlight, were frequently overcrowded and the outdoor pool was reported as cold and dirty. There were also additional charges for basic services, such as the rental of bathrobes.
The buffet options and breakfast quality were described as subpar, failing to meet the standards expected from a four-star establishment. Guests were particularly dissatisfied with the poor value for money and the overall lack of expected toiletries and room amenities.
Overall, the hotel falls short of delivering the luxury and comfort expected from a four-star rating with many amenities and services requiring significant improvement.
Outdoor Pool
Hotel Balneario Alhama de Aragón offers a charming outdoor pool area that receives mixed feedback from its guests. On a positive note, the garden surrounding the pool is well-maintained and spacious, providing a tranquil ambiance with ample areas for lounging on sunbeds or hammocks. The outdoor pool itself, when available, is a highlight for many, particularly its thermal features and integrated jacuzzi, making it a relaxing spot for visitors. The poolside bar extends its hours to accommodate guests, adding convenience to the experience.
However, there are some consistent concerns regarding the cleanliness and temperature of the pool. Some guests have found the outdoor pool to be colder than the advertised 32 degrees in addition to being dirty, especially around the pool bar area. During winter months, the outdoor thermal pool is closed, which has been a disappointment for some. The maintenance of water jets in the spa area has also drawn criticism with multiple mentions of them either not working or being weak.
Overall, while the outdoor pool and its surrounding garden offer a pleasant and comfortable setting, improvements in cleanliness and temperature consistency could enhance guest satisfaction significantly.
Indoor Pool
Hotel Balneario Alhama de Aragón features a noteworthy indoor pool that has garnered mixed feedback from guests. Highlighted as a great space for relaxation, it's described as a peaceful retreat with hot water and hydro-jets that offer a refreshing spa experience. Despite these positives, some reviews point out that the pool can become quite crowded, especially during allocated time slots, making it less enjoyable for some visitors. There are mentions of occasional disruptive behaviors, like picture-taking and cannonballs, detracting from the calm atmosphere. Additionally, the space has been noted as small and could benefit from better organization, potentially including the opening of an indoor bar for improved service. Overall, while the indoor pool offers pleasant moments of tranquility and relaxation, it's advisable to plan visits during less crowded times for the best experience.
Luxury
Hotel Balneario Alhama de Aragón offers a luxurious experience with spacious rooms that guests find quite comfortable. The hotel provides specific details tailored for wedding couples, adding a touch of elegance to their stay. Additionally, luxury appears to be included in the rate, suggesting a good value for the premium pricing. However, despite these positive aspects, some reviews indicate that the hotel falls short of the expected 4-star standards. Concerns about the absence of in-room coffee machines, buffet-style dining with reheated food and poor soundproofing suggest areas needing improvement. The overall sentiment implies that while some aspects of the hotel align with luxury experiences, other factors detract from achieving full 4-star status.
Yes, Hotel Balneario Alhama de Aragón has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Balneario Alhama de Aragón.
No, Hotel Balneario Alhama de Aragón doesn't allow dogs.
Yes, parking facilities are available at Hotel Balneario Alhama de Aragón.