Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Castilla Alicante is consistently praised for its prime location, offering easy access to the beautiful San Juan beach, which is just a short walk from the hotel. Guests appreciate the hotel's proximity to a variety of restaurants, bars and shops, as well as its convenient public transportation links. The peaceful and clean neighborhood enhances the overall sense of security and relaxation.
The rooms at the hotel are noted for their spaciousness, modern decor and cleanliness. Guests frequently highlight the comfortable beds, daily housekeeping and the lovely terraces that provide charming views of the sea and pool. Though some guests reported minor issues such as limited soundproofing and lack of certain amenities like refrigerators, the overall feedback remains largely positive.
Cleanliness stands out as one of the hotel’s strongest qualities. Both private rooms and common areas are maintained to high standards with regular cleaning and fresh towels enhancing guest comfort. The housekeeping staff receives high praise for their diligent work and friendly demeanor.
Staff at Hotel Castilla Alicante are commended for their friendliness, professionalism and helpfulness. The reception staff, cleaning crew and dining personnel are often mentioned for their exceptional service. Although there were occasional mentions of less friendly interactions, the overwhelming sentiment is one of satisfaction with the hotel's accommodating and multilingual staff.
The hotel's amenities include a well-maintained swimming pool, which guests enjoy for its cleanliness and relaxing atmosphere, despite it being unheated. Additionally, the hotel's prime beachfront location is highly valued, making it perfect for beach lovers who appreciate the short, convenient walk to San Juan beach.
While breakfast receives mixed reviews with many appreciating the diverse and ample buffet options, some guests felt it was overpriced and in need of more variety. Dinner experiences also varied with some guests enjoying the meals, particularly the paella, while others found the menu limited and the service slow.
Parking at the hotel offers both free street parking and paid secure options, appreciated by many but sometimes challenging to find during busy periods. The availability of various parking solutions provides flexibility, though the added costs for secure parking are noted by some guests.
In terms of WiFi, the reviews are mixed with some guests finding the service adequate in common areas but weak or unreliable in the rooms, particularly on higher floors.
Overall, Hotel Castilla Alicante is well-regarded for its strategic location, comfortable rooms, cleanliness and friendly staff, making it a preferred choice for both relaxation and convenience. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Positioned in Playa de San Juan, this hotel offers close proximity and convenient access to the Alicante Golf Course, making it a practical choice for golf lovers.
Family Friendly Hotel
This hotel offers comfortable accommodations and is situated in a location that provides easy access to local attractions. It is suitable for families looking for a convenient base to explore Alicante.
Hotel near Nightlife Spots
While slightly further from the city center, this hotel offers access to nightlife options along the coast. It may require a short taxi or bus ride to reach the main nightlife areas, but provides a quieter base with convenient access to the beach.
Hotel with Swimming Pool
The hotel features an outdoor pool and is located near the Playa de San Juan, offering convenient access to the beach. The pool area includes sunbeds and umbrellas. The hotel also has a restaurant and bar.
Outdoor Pool
Business Hotel
This hotel has several rooms and halls to organize meetings. It offers facilities and services for business deals, presentations, or congresses, including 4 halls with views.
Hotel with Parking
Located near the beach, this hotel provides parking for guests. It offers a balance of beach access and parking convenience.
Accessible Hotel
Hotel Castilla Alicante offers disabled access and is wheelchair-accessible, including the registration desk. It provides lifts for easy movement between floors and handrails in stairwells. Some rooms also feature walk-in showers.
3-Star Hotel
Located in the Playa de San Juan area, this hotel offers a great balance of comfort and value. The availability of an outdoor pool, proximity to the beach, and positive guest reviews make it a strong choice.
Hotel with Outdoor Pool
The hotel features an outdoor pool that is described as nice, big, and beautiful, with comfortable loungers and umbrellas. The pool deck offers a peaceful and quiet environment.
Hotel near The Beach
Room Types
Superior Twin Room + Extra bed (3 Adults)Air-conditioned room with a large balcony and flat-screen satellite TV. There is a work desk, free Wi-Fi and a private bathroom with a hairdryer. A safe is available to rent.
Superior Double Room 2 adults +1 childAir-conditioned room with a large balcony and flat-screen satellite TV. There is a work desk, free Wi-Fi and a private bathroom with a hairdryer. A safe is available to rent.
Single RoomAir-conditioned room with a balcony and flat-screen satellite TV. There is a work desk, free Wi-Fi and a private bathroom with a hairdryer. A safe is available to rent.
Superior Double or Twin Room with TerraceThis room comes with 2 single beds or 1 double bed. It has a satellite TV and air conditioning. A safe is available to rent.
Premium Double with TerraceThis double room has a satellite TV and air conditioning. A safe is available to rent.
Superior Double or Twin Room with Terrace and Parking - Single UseThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Castilla Alicante boasts a prime location that consistently impresses its guests. Situated only a short distance—often just a block or a few minutes' walk—from the beautiful San Juan beach, the hotel's proximity to the sea is a major draw. Many reviews highlight that it's positioned ideally for those looking to enjoy the beach with some mentioning it's just 100 meters away. The location is also praised for being near a plethora of restaurants, bars and shops, offering a variety of dining and shopping options within easy reach.
Public transportation options are highly accessible with tram and bus stops conveniently located right outside the hotel, ensuring easy travel to Alicante's city center and other attractions. This makes the hotel not only perfect for beachgoers but also for those interested in exploring the city and its surroundings. Moreover, the location is lauded for its quiet and clean neighborhood, adding to the overall appeal and sense of security.
The hotel's central position is complemented by excellent connectivity, making it easy for guests to arrive from the airport and navigate the area. Facilities such as supermarkets and essential services are nearby, further enhancing the convenience for guests. Those who have stayed at Hotel Castilla Alicante appreciate the combination of stunning coastal views, easy access to amenities and the vibrant local entertainment scene, making it an ideal choice for both relaxation and convenience.
Breakfast
The breakfast at Hotel Castilla Alicante receives mixed reviews from guests with a notable divide in experiences and opinions. Overall, many guests praised the breakfast, describing it as good, versatile and varied with a selection of both European and American foods. The buffet-style breakfast is often highlighted for its wide choices, including fresh fruit, baked bread, vegetables, cereals and pastries. Particular mention was made of the delicious ensemadas and freshly squeezed orange juice.
However, several guests expressed dissatisfaction, noting the high price of 15 euros for what they felt was a mediocre offering. Issues often mentioned include the lack of variety and hot dishes, such as eggs and warm sausages with some reviews specifically criticizing the quality of coffee and orange juice. Others felt that the breakfast was repetitive with minimal changes day-to-day and lacking essential options like vegetables and healthy choices.
There were complaints about the service timing and organization, particularly the late start of breakfast and the long waits for coffee. The breakfast setup was influenced by pandemic-related restrictions, leading to the suspension of the buffet and implementation of à la carte options, which some guests found limiting and less enjoyable.
In summary, while the breakfast at Hotel Castilla Alicante has its strengths with ample selection and quality ingredients, improvements could be made in diversity, service efficiency and pricing to enhance the overall guest experience.
Dinner
The dinner experience at Hotel Castilla Alicante has received mixed reviews from guests. On the positive side, some guests found the dinners to be excellent, well-cooked and delicious with particular praise for the paella. The option to swap dinner for lunch within the half-board service was also appreciated by some. Additionally, the service provided by the dinner staff has been highlighted as excellent.
However, there are numerous criticisms regarding the dinner service. The menu is often described as limited with guests frequently having to choose between only two options. The quality of the food is deemed poor and basic by several guests with repeated complaints about the meals being served cold. Many reviewers felt that the fixed menu lacked variety and innovation. The dining ambiance has also been criticized with some describing it as rushed and likening it to a hospital cafeteria or an uninviting bar lounge. Service at dinner can be slow and there were multiple mentions of unprofessional and unfriendly staff.
Overall, while some guests have enjoyed their dining experience, the general consensus points to a need for more variety, better quality and improved service in the hotel's dinner offerings.
Rooms
The rooms at Hotel Castilla Alicante have garnered positive feedback for their spaciousness, comfort and cleanliness. Many guests appreciated the large, well-maintained rooms, often highlighting the modern decor and newly renovated spaces. The terraces received special mentions with many rooms offering expansive balconies that provide lovely views, particularly of the sea and pool. Guests also noted the rooms are cleaned daily, keeping them fresh and tidy throughout their stay. The beds are frequently described as comfortable, enhancing the overall room experience.
However, some reviews mentioned minor drawbacks, such as the lack of a refrigerator or tea/coffee making facilities in some rooms, limited soundproofing and occasional maintenance issues. Despite these concerns, the general consensus points to comfortable, well-equipped rooms with modern touches, making for a pleasant and relaxing stay.
Beds
Hotel Castilla Alicante receives predominantly positive reviews for its bed comfort with many guests praising the beds as very comfortable, extremely comfortable and even super comfortable. A number of guests highlighted the size of the beds, describing them as big, huge and spacious, adding to the overall sense of comfort. The quality of bedding also received commendations for contributing to restful sleep.
However, the experiences were not uniformly positive. Some guests found the beds to be excessively soft or very hard, resulting in discomfort. Additionally, there were isolated mentions of issues such as mattresses being worn out, having bedbugs or being poorly built. Despite these concerns, the majority of the feedback points to a generally positive experience with comfortable and inviting beds.
Cleanliness
Guests of Hotel Castilla Alicante consistently praise its cleanliness, often describing the property as spotless, immaculate and well-maintained. Many highlight the daily room cleaning service, noting that towels are changed regularly and rooms are kept fresh and tidy. Housekeeping staff are frequently commended for their excellent work with some reviewers giving room cleanliness a perfect score.
The hotel's modern decor and beautifully renovated rooms also receive positive mentions, adding to the overall clean and fresh atmosphere. Both the common areas and private rooms are described as very clean and comfortable. Additionally, specific areas such as the cafeteria, the pool and the bathrooms are noted for their high standards of hygiene.
Despite the overwhelming positive feedback, a few reviews mention occasional oversights, such as rooms being dusty or not properly cleaned upon arrival and rare instances of messiness. Overall, however, the hotel's commitment to cleanliness and the friendliness of the cleaning staff leave a lasting, favorable impression on its guests.
Staff
The reviews for Hotel Castilla Alicante paint a picture of a hospitable and welcoming place, particularly highlighting the exceptional quality of its staff. Consistently described as friendly, helpful and attentive, the hotel's personnel seem dedicated to ensuring a positive experience for their guests. Specific mentions include the reception staff, cleaning crew, bar and café personnel, who all received high praise for their professionalism and kindness. Even individual staff members like Atila at the reception and Herminio in the cafeteria were noted for their exceptional service and positive demeanor.
Across various facets—from check-in to dining and daily cleaning—guests found the staff to be incredibly accommodating. The ability to speak multiple languages and the friendly nature of interactions were particularly appreciated with many guests emphasizing that nothing seemed too much trouble for the hotel staff.
While the majority of reviews were overwhelmingly positive, a few guests noted occasional issues with unfriendly or less helpful staff members, particularly in the restaurant and among reception. Additionally, there were mentions of slow service and language barriers in some instances.
Overall, the consistent thread in the reviews is the hotel’s ability to provide a warm and supportive environment, largely thanks to its exemplary staff. Such a high level of service contributes significantly to the overall pleasant experience for guests at Hotel Castilla Alicante.
Wi-Fi
Hotel Castilla Alicante has received a mixed array of guest feedback regarding its WiFi services. On a positive note, guests appreciated the availability of free WiFi throughout the hotel, which was generally considered to be good in many areas. There were mentions of fast internet at certain times, which was a welcome feature for those who needed to stay connected.
However, many guests encountered challenges with the WiFi quality, especially within their rooms. The connection was described as slow, unreliable or simply non-existent in some cases. Those who stayed on higher floors, particularly the eighth floor, reported terrible WiFi performance. There were also instances where the WiFi service was disrupted or turned off prematurely, causing inconvenience.
Despite these issues, guests enjoyed other aspects of their stay at the hotel, such as the pleasant atmosphere in the restaurant during the evenings and the provision of free WiFi, even if its reliability was inconsistent. These reviews suggest that while the hotel meets some expectations, there is significant room for improvement in the quality and consistency of its WiFi service.
Pool
Hotel Castilla Alicante offers a well-maintained and clean swimming pool that many guests appreciate and enjoy. The pool area features a nice wooden deck and provides a lovely, cozy atmosphere perfect for relaxation. Guests often highlight its cleanliness and good conditions, emphasizing how the pool is tidied and maintained daily. The pool's location near the tram and beach adds to the appeal, making it a convenient spot to unwind.
While many guests found the pool to be great, some mentioned that it tends to be cold as it is not heated and is often in shade. The opening hours, from 10:00 AM to 9:00 PM, add limitations for early swimmers. Despite the pool not being heated, it remains a favorite among visitors for its aesthetics and serene environment.
Some minor issues noted include occasional noise from ongoing construction and the limited opening times, but overall, the pool area is deemed a major highlight of the hotel. It is peaceful with few people and provides a welcoming retreat for those looking to enjoy a swim or relax by the water.
Beach
Hotel Castilla Alicante garners high praise for its prime location near San Juan beach. Guests consistently highlight the hotel's exceptional proximity to the beach, often describing it as just a short walk or a matter of a few minutes away. Many reviewers emphasize that the beach is only 100 meters or a stone's throw from the hotel, making it incredibly convenient for beachgoers.
The beach itself is frequently lauded for its beauty, cleanliness and fine white sand with some describing it as one of the most beautiful beaches they've ever seen. The ease of access to the beach is a significant advantage with guests appreciating the short and simple walk to reach the shore.
Additionally, the hotel's location is noted for its accessibility to local amenities, such as restaurants, bars and grocery stores, enhancing the overall beach vacation experience. The promenade along the beach and the vibrant beachfront area also contribute to the hotel's appeal.
Overall, the combination of a beautiful beach and the hotel's close proximity makes Hotel Castilla Alicante a favored destination for those looking to enjoy a seaside vacation.
Parking
The parking situation at Hotel Castilla Alicante appears to be a mixed bag with both positive and negative aspects highlighted by guests. On the positive side, many guests appreciated the availability and convenience of various parking options. Street parking is frequently noted as free and abundant, making it an easy option for those looking to save on parking costs. Additionally, secure and hotel-owned parking spaces are available, offering peace of mind for guests with vehicles.
However, the ease of finding parking can depend on the time of day and season, as some guests mentioned that street parking could be difficult to find during busy times. For those who prefer or need to park in the hotel's garage, there is a separate fee, which some found to be on the higher side with daily rates varying from 10€ to as much as 20€. Moreover, access to the garage can be somewhat challenging and space is limited, meaning guests might not always find a spot available.
In summary, Hotel Castilla Alicante offers several parking options, from free street parking to secured spaces with a fee. While many guests found parking to be convenient, others noted it could be costly and sometimes difficult to secure a spot.
Family
Hotel Castilla Alicante emerges as an ideal destination for families seeking a clean, safe and child-friendly environment with a good value for money. The hotel is consistently praised for its cleanliness, both in general and specifically in the rooms, which offers peace of mind to guests traveling with young children.
The hotel's location is another highlight, noted for its proximity to the beach and positioned in a very safe area, making it convenient and reassuring for families. Many guests appreciate the inclusion of a children's breakfast option, which simplifies morning routines with young ones.
The presence of an outdoor pool adds to the family-friendly appeal, providing entertainment and relaxation for both kids and adults. Some reviews mention the need for a mini fridge in the rooms, which is especially vital for families needing to store baby food.
While the majority of feedback is positive, some mention slight drawbacks, such as noise from other rooms and a crowded breakfast area. Additionally, a need for better information about the local public transportation system is noted. Despite these minor issues, many families are eager to return, lauding the hotel for making their stay enjoyable and hassle-free.
Golf
Hotel Castilla Alicante is ideally situated for golf enthusiasts, offering close proximity to a good golf course, making it an excellent choice for those looking to combine leisure with their love for the game. Guests can enjoy clean rooms and appreciate the strategic location near San Juan beach. The hotel's convenient location also places visitors near a variety of restaurants and other leisure activities, enhancing the overall experience. Additionally, the price of the stay is considered reasonable, adding to its appeal as a balanced choice for a relaxing and activity-filled getaway.
Nightlife
Hotel Castilla Alicante, situated amidst a vibrant nightlife scene, is close to several bars and nightclubs. This proximity makes it a prime location for those looking to enjoy the city's nightlife with bars and clubs just a short distance away. However, the bustling environment comes with a downside: noise. Guests frequently report noise pollution from nearby nightclubs with music resonating well into the early morning hours, sometimes until 6 or 7 am.
The hotel's neighborhood is characterized by high-rise buildings and a significant number of construction activities starting early in the morning, adding to the overall noise level. Some visitors noted the surrounding area could get particularly noisy, contributing to difficulties in getting a peaceful night's rest. Despite the lively atmosphere, the hotel's rooms are often praised for their cleanliness.
For those sensitive to noise, it's important to be prepared for the auditory environment, as even guests who appreciate the nightlife pointed out the challenges of dealing with nighttime noise. While the area offers a rich array of dining and entertainment options, prospective guests might want to consider these aspects when planning their stay.
3 Star
Located conveniently close to the beach, Hotel Castilla Alicante offers a blend of basic yet modern amenities that align with its three-star rating. Although minimal in some aspects, the hotel provides a clean and fresh environment, making it a decent place for a beachside stay at a good price. The staff, particularly the receptionists, are noted for their friendliness and excellent service.
The facilities include basic rooms, some with a bidet in the bathroom, but lack certain extras like a gym or a fridge typically found in higher-rated hotels. Some areas of the hotel, such as the terrace and lobby, could benefit from enhancements to make them more cozy and inviting. Cleanliness, while generally acceptable, appears inconsistent at times.
Guests can enjoy an overall peaceful ambiance, though the absence of some amenities and services might disappoint those expecting four-star standards. The quality of breakfast has received some criticism, reflecting the minimal service aspects of a standard three-star hotel.
Despite a few shortcomings, the hotel's prime location and reasonable pricing make it an efficient choice for travelers prioritizing convenience and basic comfort. While it may not meet four-star expectations, it delivers adequately on the promise of a superior three-star experience.
Business
Hotel Castilla Alicante offers clean and spacious rooms, some featuring a terrace which can provide a pleasant environment for relaxation after a day of work. The hotel is noted for being good for casual business stays and small business meetups with business rooms available for guests. However, while the hotel provides basic amenities, it lacks some business-centric facilities such as in-room tea and coffee options and sufficient power points. The conference rooms have been noted as needing improvement in cleanliness and soundproofing. Despite these drawbacks, the hotel can still be a suitable option for business travelers needing basic accommodations and private access.
Accessible
Hotel Castilla Alicante offers strong accessibility features for guests with disabilities, including walk-in showers that are especially beneficial for those with mobility issues. Recent refurbishments have resulted in clean and handicap-accessible areas within the hotel. Despite a couple of setbacks like lack of accessibility to the sea view and the tram, the hotel compensates with great connections to public transportation and the beach, which can be reached by bus or tram. Overall, Hotel Castilla Alicante provides a comfortable and accessible stay with a focus on value and convenience.
Outdoor Pool
The outdoor pool at Hotel Castilla Alicante received several positive remarks in guest reviews. Described as nice, big and beautiful, the pool stands out for its clean and well-maintained condition with features like comfortable loungers and umbrellas readily available for guests. The pool deck offers a peaceful and quiet environment, conducive to relaxation. Guests appreciated the pool’s great temperature and the facility’s small waterfall feature, adding to the serene ambiance. Despite its proximity to the road, which makes it visible to passersby, the pool area remains a highlight of the hotel experience. While some noted that the pool isn't heated and lacks wind protection, the overall sentiment emphasizes the pool's enjoyable atmosphere and adequate amenities.
Yes, Hotel Castilla Alicante has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Castilla Alicante.
No, Hotel Castilla Alicante doesn't allow dogs.
Yes, parking facilities are available at Hotel Castilla Alicante.