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Hotels with Heated Pool and Swimming Pool in Almaty Alma Ata
42 HOTELS IN ALMATY ALMA ATARanking can be influenced by the commissions we receive.
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Pool
Heated Pool
Indoor Pool
Spa
Family
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Summary of reviews
Shera Inn Hotel overall receives positive reviews, primarily for its strategic location and spacious, comfortable rooms. Positioned near the city center, it offers convenient access to various attractions, shopping centers, dining options and local amenities like cafes and dry cleaning services. The scenic views of the mountains and the city from many rooms add a picturesque charm to the stay.
Guests praise the cleanliness of the hotel, frequently noting the spotless condition of rooms and bathrooms. The housekeeping staff maintain a high standard, ensuring all areas remain fresh and inviting. The bathrooms, in particular, receive commendations for their hygiene. Despite minor setbacks like squeaky doors and occasional dusty windows, the overall feedback highlights excellent cleanliness and attention to detail.
The hotel staff are another highlight, garnering positive remarks for their friendliness, politeness and helpfulness. Guests commend specific individuals at the reception for their exceptional service and the staff’s overall responsiveness and problem-solving abilities, despite a few noted language barriers with the night shift.
While breakfast reviews are mixed, many guests appreciate the variety and quality of the offerings, enjoying hearty meals with a wide selection of hot dishes, fruits and pastries. However, some guests experienced inconsistencies with occasional complaints about food running out quickly and limited variety.
Dinner options receive similar mixed feedback. The convenience of multiple in-building restaurants and the ability to order room service 24/7 are appreciated, though the quality of the food received some criticism. Payment in cash only for room service also posed a minor inconvenience.
The hotel’s rooms are notably spacious, comfortable and equipped with modern amenities. Guests enjoy the large, cozy beds and functional work areas with the junior and deluxe suites being highly recommended for their ample space and additional features. Some minor issues, such as dated furnishings and occasional maintenance problems, were noted but did not significantly detract from the overall positive experience.
The Wi-Fi service at Shera Inn Hotel appears to be a common issue with frequent remarks about weak connectivity and slow speeds. While it works well in some rooms, many guests find it insufficient for more than light activities, such as browsing YouTube or WhatsApp.
The spa and pool facilities add to the hotel’s appeal with well-maintained and inviting areas that enhance relaxation. The spa pool is especially noted for being clean and comfortable, though the restricted operational hours may inconvenience some guests. The gym, while small, provides necessary equipment for a basic workout, though it could benefit from equipment maintenance and updates.
Parking is generally convenient with secure, covered and free underground options available. Some minor issues like access barriers were mentioned but did not significantly impact guest satisfaction.
For family travelers, the hotel offers several amenities, such as kids' pool areas, a playground and high chairs in the dining area, ensuring a pleasant stay for those with children. Despite minor service quality concerns, Shera Inn Hotel provides an accommodating environment for families.
Overall, Shera Inn Hotel offers a comfortable and enjoyable stay, underscored by its prime location, spacious rooms, cleanliness and friendly staff, making it a favored choice for visitors to the area. Ongoing maintenance and improvements could further enhance the guest experience.
Guests praise the cleanliness of the hotel, frequently noting the spotless condition of rooms and bathrooms. The housekeeping staff maintain a high standard, ensuring all areas remain fresh and inviting. The bathrooms, in particular, receive commendations for their hygiene. Despite minor setbacks like squeaky doors and occasional dusty windows, the overall feedback highlights excellent cleanliness and attention to detail.
The hotel staff are another highlight, garnering positive remarks for their friendliness, politeness and helpfulness. Guests commend specific individuals at the reception for their exceptional service and the staff’s overall responsiveness and problem-solving abilities, despite a few noted language barriers with the night shift.
While breakfast reviews are mixed, many guests appreciate the variety and quality of the offerings, enjoying hearty meals with a wide selection of hot dishes, fruits and pastries. However, some guests experienced inconsistencies with occasional complaints about food running out quickly and limited variety.
Dinner options receive similar mixed feedback. The convenience of multiple in-building restaurants and the ability to order room service 24/7 are appreciated, though the quality of the food received some criticism. Payment in cash only for room service also posed a minor inconvenience.
The hotel’s rooms are notably spacious, comfortable and equipped with modern amenities. Guests enjoy the large, cozy beds and functional work areas with the junior and deluxe suites being highly recommended for their ample space and additional features. Some minor issues, such as dated furnishings and occasional maintenance problems, were noted but did not significantly detract from the overall positive experience.
The Wi-Fi service at Shera Inn Hotel appears to be a common issue with frequent remarks about weak connectivity and slow speeds. While it works well in some rooms, many guests find it insufficient for more than light activities, such as browsing YouTube or WhatsApp.
The spa and pool facilities add to the hotel’s appeal with well-maintained and inviting areas that enhance relaxation. The spa pool is especially noted for being clean and comfortable, though the restricted operational hours may inconvenience some guests. The gym, while small, provides necessary equipment for a basic workout, though it could benefit from equipment maintenance and updates.
Parking is generally convenient with secure, covered and free underground options available. Some minor issues like access barriers were mentioned but did not significantly impact guest satisfaction.
For family travelers, the hotel offers several amenities, such as kids' pool areas, a playground and high chairs in the dining area, ensuring a pleasant stay for those with children. Despite minor service quality concerns, Shera Inn Hotel provides an accommodating environment for families.
Overall, Shera Inn Hotel offers a comfortable and enjoyable stay, underscored by its prime location, spacious rooms, cleanliness and friendly staff, making it a favored choice for visitors to the area. Ongoing maintenance and improvements could further enhance the guest experience.
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Pool
Heated Pool
Indoor Pool
Family
Parking
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Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
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Pool
Heated Pool
Indoor Pool
Sustainability Journey
Honeymoon
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Summary of reviews
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
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Pool
Heated Pool
Indoor Pool
Luxury
Sustainability Journey
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Summary of reviews
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
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Heated Pool
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
Regardal Hotel draws positive attention primarily for its excellent location, making it a favorable choice for travelers seeking convenience in the bustling city. Centrally situated, the hotel allows easy access to a variety of key attractions such as restaurants, museums, and the beach, enhancing the overall travel experience for both business and leisure visitors. This strategic positioning is unanimously appreciated, offering guests straightforward navigation to various city destinations.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Regardal Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Regardal Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
Categories
Pool
Heated Pool
Indoor Pool
Spa
4 Star
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Summary of reviews
Rixos Almaty, located in the heart of the city, offers a prime spot for exploring Almaty's central attractions. Guests frequently commend its convenient and excellent location, surrounded by parks, supermarkets, shops, cafes and transport links, making it an ideal base for discovering the city. The hotel boasts large rooms, a top-notch gym, a high-quality spa area and ample parking, adding to its practicality and appeal.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
Categories
Pool
Heated Pool
Indoor Pool
Luxury
Honeymoon
$
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Summary of reviews
Saraishyq Hotel is a well-regarded option for travelers seeking comfort and convenience in a tranquil setting. Located in a peaceful, residential area not far from the airport, the hotel offers easy access to a range of necessities, such as pharmacies, restaurants and shops. The complimentary airport transfer service significantly adds to its appeal. While it is a bit removed from the city center, accessible transportation options mitigate this drawback, making it a cozy retreat for families and those who prefer to escape the city's hustle.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Categories
Pool
Heated Pool
Outdoor Pool
Honeymoon
Spa
$
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Pool
Heated Pool
Indoor Pool
Sustainability Journey
Spa
$
Info
Summary of reviews
Shymbulak Resort Hotel is highly acclaimed for its exceptional location, making it an ideal choice for skiing and snowboarding aficionados. Nestled amidst towering mountains, the resort provides breathtaking 360-degree views of snow-covered peaks and offers direct access to ski slopes and lifts, including a conveniently located gondola. This prime positioning not only caters to winter sports enthusiasts but also appeals to those seeking a serene, nature-filled retreat, making it a top destination for both adventure and relaxation.
The breakfast experience at Shymbulak Resort Hotel stands out as a highlight for many guests. A buffet-style setup with diverse and hearty options ensures a satisfying start to the day, complemented by spacious dining areas and picturesque mountain views. Despite occasional comments on limited choices and inconsistent quality, the overall consensus leans towards a positive and fulfilling breakfast experience.
Dinner at the hotel's restaurant receives mixed reviews. While the food quality is often praised with some guests noting its deliciousness and reasonable pricing at the Sarai Bar, the limited menu, slow service and perceived high costs remain points of critique. Nonetheless, the dining experience generally leaves a positive impression due to the taste and quality of the meals offered.
In terms of accommodation, Shymbulak Resort Hotel provides clean, cozy and comfortable rooms, many featuring stunning mountain views. While the rooms meet guests' expectations in terms of cleanliness and amenities, some aspects, such as room size and outdated fixtures, could benefit from improvement. The presence of semi-private balconies enhances the appeal, although issues like compact bathrooms and occasional maintenance lapses have been noted.
Cleanliness is generally a strong suit for the hotel with tidy rooms and well-kept facilities frequently highlighted by guests. The public areas and amenities like the pool are well-maintained, although room-to-room consistency in cleanliness can vary, suggesting a need for more reliable housekeeping services.
The hotel staff receives significant praise for their friendliness, helpfulness and attentiveness, particularly the reception team. Individual employees often garner specific accolades for their accommodating demeanor. However, there are occasional mentions of inattentive restaurant staff and inconsistent service quality, indicating areas where additional training could enhance the overall guest experience.
The hotel’s pool amenities, including both indoor and outdoor heated options, are well-received. Guests appreciate the clean, warm and inviting pools with stunning mountain views. Despite occasional remarks about crowding and inconvenient working hours, the heated outdoor pool and accompanying sauna contribute positively to the relaxation and enjoyment of visitors.
Shymbulak Resort Hotel is also a favored choice for families, offering child-friendly amenities, beautiful family suites and thoughtful gestures like surprise birthday celebrations. The convenient location near ski and snowboarding schools makes it an excellent option for family vacations, despite occasional crowding on weekends and early closure of certain entertainment options.
The beds at the hotel are generally comfortable with guests appreciating the clean bedding, quality mattresses and spaciousness. However, some reviews point out noisy bed frames, old mattresses and occasional cleanliness issues. Consistent improvement in bed maintenance could further enhance the guest experience.
In conclusion, Shymbulak Resort Hotel promises a luxurious stay marked by superb facilities, fantastic food and breathtaking views. Despite minor areas for improvement, the exceptional location, welcoming staff and comprehensive amenities make it a compelling choice for both adventure seekers and those looking for a relaxing mountain retreat.
The breakfast experience at Shymbulak Resort Hotel stands out as a highlight for many guests. A buffet-style setup with diverse and hearty options ensures a satisfying start to the day, complemented by spacious dining areas and picturesque mountain views. Despite occasional comments on limited choices and inconsistent quality, the overall consensus leans towards a positive and fulfilling breakfast experience.
Dinner at the hotel's restaurant receives mixed reviews. While the food quality is often praised with some guests noting its deliciousness and reasonable pricing at the Sarai Bar, the limited menu, slow service and perceived high costs remain points of critique. Nonetheless, the dining experience generally leaves a positive impression due to the taste and quality of the meals offered.
In terms of accommodation, Shymbulak Resort Hotel provides clean, cozy and comfortable rooms, many featuring stunning mountain views. While the rooms meet guests' expectations in terms of cleanliness and amenities, some aspects, such as room size and outdated fixtures, could benefit from improvement. The presence of semi-private balconies enhances the appeal, although issues like compact bathrooms and occasional maintenance lapses have been noted.
Cleanliness is generally a strong suit for the hotel with tidy rooms and well-kept facilities frequently highlighted by guests. The public areas and amenities like the pool are well-maintained, although room-to-room consistency in cleanliness can vary, suggesting a need for more reliable housekeeping services.
The hotel staff receives significant praise for their friendliness, helpfulness and attentiveness, particularly the reception team. Individual employees often garner specific accolades for their accommodating demeanor. However, there are occasional mentions of inattentive restaurant staff and inconsistent service quality, indicating areas where additional training could enhance the overall guest experience.
The hotel’s pool amenities, including both indoor and outdoor heated options, are well-received. Guests appreciate the clean, warm and inviting pools with stunning mountain views. Despite occasional remarks about crowding and inconvenient working hours, the heated outdoor pool and accompanying sauna contribute positively to the relaxation and enjoyment of visitors.
Shymbulak Resort Hotel is also a favored choice for families, offering child-friendly amenities, beautiful family suites and thoughtful gestures like surprise birthday celebrations. The convenient location near ski and snowboarding schools makes it an excellent option for family vacations, despite occasional crowding on weekends and early closure of certain entertainment options.
The beds at the hotel are generally comfortable with guests appreciating the clean bedding, quality mattresses and spaciousness. However, some reviews point out noisy bed frames, old mattresses and occasional cleanliness issues. Consistent improvement in bed maintenance could further enhance the guest experience.
In conclusion, Shymbulak Resort Hotel promises a luxurious stay marked by superb facilities, fantastic food and breathtaking views. Despite minor areas for improvement, the exceptional location, welcoming staff and comprehensive amenities make it a compelling choice for both adventure seekers and those looking for a relaxing mountain retreat.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
Honeymoon
$
Info
Summary of reviews
Nestled in the picturesque Ile-Alatau National Park, Sunkar Hotel is renowned for its serene and convenient location, offering guests breathtaking mountain views and fresh air. The setting allows for activities such as hiking and bird-watching, coupled with the ease of access to the bustling city via regular bus service, making it a perfect retreat for relaxation and outdoor adventures alike.
The hotel's restaurant garners consistent praise for its delightful dinners, featuring delicious and reasonably priced dishes in a cozy and convenient setting. Guests appreciate the ample variety and portions with room service enhancing the overall dining experience. Polite staff members further contribute to the enjoyment of meals, ensuring a delightful culinary experience at good value.
Accommodation at Sunkar Hotel is generally well-received with rooms being clean, cozy and comfortable. Some rooms boast spaciousness and additional perks, such as balconies and essential amenities. However, feedback does indicate some variability in quality with occasional issues such as sand or dirt on the floors, shower problems and the absence of air conditioning or refrigerators in certain rooms. Despite these areas for improvement, the rooms are satisfactory for short stays.
Cleanliness is a notable strength of Sunkar Hotel with many guests admiring the tidy and well-maintained rooms, clean sheets and fresh towels. Though some reviews suggest that room floors could use extra attention, the overall impression is of a clean and inviting accommodation.
The staff at Sunkar Hotel is commended for their warm hospitality and friendliness. Named individuals, such as waiter Adil and administrator Julia, receive special mentions for their helpfulness. Positive interactions with staff, including the welcoming attitude of Valentin, contribute to a pleasant stay, despite occasional less warm greetings.
Beds at Sunkar Hotel receive commendable praise for their comfort with guests noting the large, accommodating beds and comfortable mattresses. While some mention squeaking beds and worn-out mattresses, the overall impression remains favorable. However, it is noted that sometimes there is inadequate bedding, such as only one duvet cover for two people.
Overall, Sunkar Hotel offers a tranquil and convenient retreat with delightful dining, comfortable accommodations and warm staff, making it a pleasant choice for both relaxation and adventure.
The hotel's restaurant garners consistent praise for its delightful dinners, featuring delicious and reasonably priced dishes in a cozy and convenient setting. Guests appreciate the ample variety and portions with room service enhancing the overall dining experience. Polite staff members further contribute to the enjoyment of meals, ensuring a delightful culinary experience at good value.
Accommodation at Sunkar Hotel is generally well-received with rooms being clean, cozy and comfortable. Some rooms boast spaciousness and additional perks, such as balconies and essential amenities. However, feedback does indicate some variability in quality with occasional issues such as sand or dirt on the floors, shower problems and the absence of air conditioning or refrigerators in certain rooms. Despite these areas for improvement, the rooms are satisfactory for short stays.
Cleanliness is a notable strength of Sunkar Hotel with many guests admiring the tidy and well-maintained rooms, clean sheets and fresh towels. Though some reviews suggest that room floors could use extra attention, the overall impression is of a clean and inviting accommodation.
The staff at Sunkar Hotel is commended for their warm hospitality and friendliness. Named individuals, such as waiter Adil and administrator Julia, receive special mentions for their helpfulness. Positive interactions with staff, including the welcoming attitude of Valentin, contribute to a pleasant stay, despite occasional less warm greetings.
Beds at Sunkar Hotel receive commendable praise for their comfort with guests noting the large, accommodating beds and comfortable mattresses. While some mention squeaking beds and worn-out mattresses, the overall impression remains favorable. However, it is noted that sometimes there is inadequate bedding, such as only one duvet cover for two people.
Overall, Sunkar Hotel offers a tranquil and convenient retreat with delightful dining, comfortable accommodations and warm staff, making it a pleasant choice for both relaxation and adventure.
Categories
Pool
Heated Pool
Outdoor Pool
Cheap
Small
$
Info
Summary of reviews
Grand Mildom Hotel in Almaty receives widespread acclaim, especially for its outstanding central location. Situated across from Dostyk Plaza shopping center, it offers easy access to shopping, dining and key landmarks such as Republic Square and metro stations, making it an ideal choice for both tourists and business travelers. Guests appreciate the bustling area filled with cafes and restaurants, complemented by the hotel's modern amenities, cleanliness and responsive staff.
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
Categories
Pool
Heated Pool
Indoor Pool
Sustainability Journey
Romantic
$
Info
Summary of reviews
Hotel Kezdesu has garnered varying feedback across several categories, though positive aspects do stand out.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.
Categories
Pool
Heated Pool
Indoor Pool
Cheap
Honeymoon
$
Info
Categories
Pool
Heated Pool
Indoor Pool
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Spa
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Free Wi-Fi
Parking
Categories
2
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